Ram 1500 Service Bulletins
3,710 manufacturer communications on file.
- August 14, 2015•Document ID: 10149014Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- 68174064A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryHeadlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to [email protected]. Thank you.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 13, 2015•Document ID: 10149013Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT
- Mfr Comm. #:
- 68140664A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCompressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 12, 2015•Document ID: 10149025Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
- Mfr Comm. #:
- 12213
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryInspection and Return: Brake Rotor - PN 04779712AA
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 12, 2015•Document ID: 10149012Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); POWER TRAIN
- Mfr Comm. #:
- 68090604A
- Date Added:
- November 26, 2018
- Manufacturer:
- DODGE
SummaryPower Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 11, 2015•Document ID: 10149011Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 68080819A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCamshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: [email protected]~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to [email protected]
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 10, 2015•Document ID: 10149010Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
- Mfr Comm. #:
- 68079375A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCrankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to [email protected]~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 10, 2015•Document ID: 10148947Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT
- Mfr Comm. #:
- D-15-18
- Date Added:
- November 26, 2018
- Manufacturer:
- JEEP
SummaryTo announce a VIP LOP Restriction Program on the Multi-Displacement Solenoid (MDS) in an effort to monitor and correct quality issues in a timely and efficient manner
Associated Products (7)Associated Documents - August 9, 2015•Document ID: 10149009Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:CRUISE CONTROL
- Mfr Comm. #:
- 56046094A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 8, 2015•Document ID: 10149008Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 56041380A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryBattery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 7, 2015•Document ID: 10149007Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 55112621A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryBumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to [email protected]
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 7, 2015•Document ID: 10148960Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 09-008-15
- Date Added:
- November 26, 2018
- Manufacturer:
- CHRYSLER
Summary3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.
Associated Products (9)Associated Documents - August 6, 2015•Document ID: 10149024Service Bulletin/Repair InstructionsEQUIPMENT; WHEELS
- Mfr Comm. #:
- 12137
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryReturn: Molding Kit - Wheel Lip Opening
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 6, 2015•Document ID: 10149006Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
- Mfr Comm. #:
- 05191925A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryRadiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 5, 2015•Document ID: 10149005Service Bulletin/Repair InstructionsSTEERING; STEERING:ELECTRIC POWER ASSIST SYSTEM
- Mfr Comm. #:
- 05154400A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryPump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 5, 2015•Document ID: 10148955Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 21-025-15 REV-A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryFlash: 854RE Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following Symptom/Condition(s) and/or a Malfunction Indicator Lamp (MIL) due to an erroneous Diagnostic Trouble Code (DTC): ? P1DCD - TCM monitoring processor performance multiple clutches locked up. ? P1B13 - Park-By-Wire unintended out of park position. ? P0734 - Gear 4 Shift Incorrect Ratio set in the TCM memory. ? Bump sensation felt during engine start/stop transition on light throttle acceleration (Engine Stop Start (ESS) equipped vehicles only). ? Less than desired overall downshifts during normal driving. ? Less than desired downshifts during passing maneuvers. ? Less than desired upshift quality in lower gears.
Associated Products (1)Associated Documents - August 4, 2015•Document ID: 10149004Service Bulletin/Repair InstructionsENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
- Mfr Comm. #:
- 05149141A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCamshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: [email protected]~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to [email protected]
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 4, 2015•Document ID: 10148953Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-072-15 REV-A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system respo
Associated Products (13)Associated Documents - August 4, 2015•Document ID: 10148949Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-031-15 REV-B
- Date Added:
- November 26, 2018
- Manufacturer:
- CHRYSLER
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Intermittently blind spot chime will not turn off (KL vehicles only). ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Faster response time when using the Remote Service App (U.S. market only). ? Faster connection time with 911(U.S. market only). ? Keyboard improvements, in the Points Of Interest (POI) section. ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? D
Associated Products (11)Associated Documents - August 4, 2015•Document ID: 10058300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-08-072-15REVA
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummaryCERTAIN VEHICLES ARE HAVING RADIO, NAVIGATIONAL ISSUES REQUIRING SOFTWARE UPDATE. MODEL 2013-14. *PE
Associated Products (16)Associated Documents - August 4, 2015•Document ID: 10058295Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-08-031-15REVB
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummarySOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO CAMERA IMAGE IS DISPLAYED BEFORE CURRENT IMAGE. MODEL 2015 CHARGER, RAM 4500, 5500, RAM 3500, 2500, 1500 PICKUP, VIPER, CHEROKEE, CHALLENGER, GRAND CHEROKEE, DURANGO, CHRYSLER 300. *PE
Associated Products (12)Associated Documents