Ram 1500 Service Bulletins

3,710 manufacturer communications on file.

• March 15, 2017•Document ID: 10139987

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  9002977

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Door latch Before replacing this part please contact Kevin Murphree at Cell (248) 613-3417 or Samantha Kallman (248)-576-1532. If you are unable to get a response within 15 minutes, please continue with the repair.

  Associated Products (4)

  2017 Ram 15002017 Ram 25002016 Ram 15002016 Ram 2500
  Associated Documents

  • DownloadMC-10139987-0001.pdf↗
• March 14, 2017•Document ID: 10140003

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  30657

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140003-0001.pdf↗
• March 8, 2017•Document ID: 10217512

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN

  Mfr Comm. #:

  9003669

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/release. Therefore, even after replacing the shifter for a noise complaint, the replacement part will also have a characteristic noise generated whenever the driver steps on the brake. Before performing a repair procedure for a noise complaint, please perform a subjective analysis of the noise coming from the rotary shifter. If the shifter noise is deemed abnormal sound (has an uncharacteristic buzz or grind), please proceed with normal replacement procedure. If so equipped, record the sound with a handheld microphone, or cell phone, and if noise is above 54dB @ 30cm away from the knob, please proceed with normal replacement procedure. For any further questions, please contact Theodore Kahiya at cell (519) 300-2443.

  Associated Products (6)

  2017 Dodge Durango2017 Ram 15002016 Dodge Durango2016 Ram 15002015 Dodge Durango2015 Ram 1500
  Associated Documents

  • DownloadMC-10217512-0001.pdf↗
• March 8, 2017•Document ID: 10217508

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; VISIBILITY

  Mfr Comm. #:

  9003216

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.

  Associated Products (12)

  2017 Ram 15002017 Ram 25002017 Ram 35002016 Ram 15002016 Ram 25002016 Ram 35002015 Ram 15002015 Ram 25002015 Ram 35002014 Ram 15002014 Ram 25002014 Ram 3500
  Associated Documents

  • DownloadMC-10217508-0001.pdf↗
• March 8, 2017•Document ID: 10139980

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  9003669

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/release. Therefore, even after replacing the shifter for a noise complaint, the replacementpart will also have a characteristic noise generated whenever the driver steps on the brake. Before performing a repair procedure for a noise complaint, please perform a subjective analysis of the noise coming from the rotary shifter. If the shifter noise is deemed abnormal sound (has an uncharacteristic buzz or grind), please proceed with normal replacement procedure. If so equipped, record the sound with a handheld microphone, or cell phone, and if noise is above 54dB @ 30cm away from the knob, please proceed with normal replacement procedure. For any further questions, please contact Theodore Kahiya at cell (519) 300-2443.

  Associated Products (6)

  2017 Dodge Durango2017 Ram 15002016 Dodge Durango2016 Ram 15002015 Dodge Durango2015 Ram 1500
  Associated Documents

  • DownloadMC-10139980-0001.pdf↗
• March 8, 2017•Document ID: 10139978

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  9003687

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

  Associated Products (286)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 266 more
  Associated Documents

  • DownloadMC-10139978-0001.pdf↗
• March 8, 2017•Document ID: 10139976

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES

  Mfr Comm. #:

  9003216

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.

  Associated Products (12)

  2017 Ram 15002017 Ram 25002017 Ram 35002016 Ram 15002016 Ram 25002016 Ram 35002015 Ram 15002015 Ram 25002015 Ram 35002014 Ram 15002014 Ram 25002014 Ram 3500
  Associated Documents

  • DownloadMC-10139976-0001.pdf↗
• March 1, 2017•Document ID: 10140011

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Mfr Comm. #:

  D-16-28 Rev. A

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140011-0001.pdf↗
• March 1, 2017•Document ID: 10139985

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  9003681

  Date Added:

  June 11, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

  Associated Products (257)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 237 more
  Associated Documents

  • DownloadMC-10139985-0001.pdf↗
• November 30, 2016•Document ID: 10121836

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  9002831

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Water Pump For JK Bodies ONLY: If replacing the water pump for a chirp, squeal or NVH, please contact either: Nick Morand cell: (248) 410-5078 [email protected] Joe Lovell cell: (734) 309-6467 [email protected] Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of when/where/how the pump makes noise to the above emails. If the dealer is located in the Detroit Metro Area, Engineering may send a representative to review with technician. Any information is appreciated. If a response is not received within 15 mins , then proceed with the necessary repair. For JK and DS: Before replacing water pumps for noise issues the heat shield on the catalytic converter needs to be checked to make sure it is not the source of the noise. Check while the engine is fully warmed up. If the heat shield is found to be the source of the noise tighten the bolts and, or add shims/washers as needed.

  Associated Products (4)

  2017 Jeep Wrangler2017 Ram 15002016 Jeep Wrangler2016 Ram 1500
  Associated Documents

  • DownloadMC-10121836-0001.pdf↗
• November 29, 2016•Document ID: 10121890

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  25-003-16 REV. A

  Date Added:

  November 3, 2017

  Manufacturer:

  DODGE

  Summary

  Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission Certification Information (VECI) Label.Owner may be turned away from Inspection and Maintenance (IM) station or fail IM testing because of missing emission components on VECI label. The customer may notice that some info is missing on their VECI labels.is missing. If information is shown in this area, do not replace the label.All vehicles were built with the correct emission components installed and there is no impact on emission performance or drivability.

  Associated Products (13)

  2015 Chrysler 2002015 Chrysler 3002015 Chrysler Town and Country2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Journey2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Wrangler2015 Ram 1500
  Associated Documents

  • DownloadMC-10121890-0001.pdf↗
• November 23, 2016•Document ID: 10121884

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  08-080-16 REV. A

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.

  Associated Products (4)

  2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 4500
  Associated Documents

  • DownloadMC-10121884-0001.pdf↗
• November 19, 2016•Document ID: 10121879

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  21-036-16

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Flash: 845RE Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following Symptom/Condition(s) and/or a Malfunction Indicator Lamp (MIL) due to an erroneous Diagnostic Trouble Code (DTC): P1DCD - TCM monitoring processor performance multiple clutches locked up. P1B13 - Park-By-Wire unintended out of park position. P0734 - Gear 4 Shift Incorrect Ratio set in the TCM memory.In addition, customers may experience the following conditions: Bump sensation felt during engine start/stop transition on light throttle acceleration (Stop-Start Multiple VSM System Sales Code XBU equipped vehicles only). Less than desired overall downshifts during normal driving. Less than desired downshifts during passing maneuvers. Less than desired upshift quality in lower gears.The following improvements are included in this update: Engine start/stop calibration update to allow Park and Neutral to be considered valid stop positions (Stop-Start Multiple VSM System Sales Code XBU equipped vehicles only).

  Associated Products (1)

  2015 Ram 1500
  Associated Documents

  • DownloadMC-10121879-0001.pdf↗
• November 17, 2016•Document ID: 10121873

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  18-103-16 REV. B

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain System Improvements/EnhancementsThis bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following (DTCs) have been set:P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible (14&15 MY). P0116 - Engine Coolant Temperature Sensor Performance (14&15 MY). P0335 - Crankshaft Position Sensor Circuit (14&15 MY). U1424-00 - Implausible Engine Torque Signal Received (14&15 MY). P1239 - Engine Oil Temperature Too Low (15 MY Sales Code ERB). P0300 - Multiple Cylinder Misfire.P0456 - EVAP System Small Leak.P0607 - ECU Internal Performance.P2096 - Downstream Fuel Trim System 1 Lean.P2097 - Downstream Fuel Trim System 1 Rich. P2098 - Downstream Fuel Trim System 2 Lean. P2099 - Downstream Fuel Trim System 2 Rich. P1004 - Short Runner Valve Control Performance. P2008 - Short Runner Valve (SRV) Control Circuit. P2016 - Intake Manifold Runner Position Sensor Circuit Low. P2017 - Intake Manifold Runner Position Sensor Circuit High. P26AB - Engine Coolant Bypass Valve Stuck.U0140 - Lost Communication With Body Control Module (attempting to clear this DTC will be unsuccessful) (with 4.7L or 3.6L).P0607 - ECU Internal Performance. (with 4.7L).The following improvements are included in this update:Throttle Position Sensor (TPS) calibration (14&15 MY).Corrects a false oil pressure lamp illumination at key on (14&15 MY with 5.7L).Shift quality of the first shift after a few hours of vehicle drivetrain cooling down.Automatic Shut Down (ASD) Relay Enhancements To Improve Fuel Pump Relay Initialization At Key On - (Auto Shutdown).Charging system voltage regulator control improvements.System improvements to prevent MIL illumination with a DTC P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures grea

  Associated Products (3)

  2015 Ram 15002014 Ram 15002013 Ram 1500
  Associated Documents

  • DownloadMC-10121873-0001.pdf↗
• November 16, 2016•Document ID: 10121834

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

  Mfr Comm. #:

  9003638

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Fuel Tank Issue Description: Ram 1500 built between 7/1/16 and 8/15/16 with concern of "hard to fill" or "premature shut off", please remove the Canister line and Recirculation Line and retest. If the condition continues, tank replacement may be required. Please reference the proper diagnostic materials. Answers to the following questions can assist Engineering in their quality improvements: 1) At what level of fuel in the Tank does the Hard to Fill condition exist? 2) When did the customer start experiencing Hard to Fill condition? 3) Did the condition exist in a particular fuel station? If tank replacement is needed, please contact Sylvia Lopez at Cell (248) 520-9734 prior to replacing the Tank. She will help arrange shipment of the tank back to the Quality Engineering Center. If no response within 15 minutes proceed with repairs

  Associated Products (2)

  2017 Ram 15002016 Ram 1500
  Associated Documents

  • DownloadMC-10121834-0001.pdf↗
• November 16, 2016•Document ID: 10121830

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: CAMERA SYSTEM

  Mfr Comm. #:

  9003636

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Rear View Camera For trucks equipped with rear view camera part number 68274731A$, if there is a complaint of the rear view camera being inoperative, or the radio screen is black or blue when the truck is in reverse, DO NOT replace the rear camera or perform any repairs until attempting to contact Michael Talbert in Engineering Cell (248) 464- 2043, Monday - Friday between 8am - 7pm EST. If your call is not returned within 15 minutes, proceed with the normal diagnostic process

  Associated Products (4)

  2017 Ram 15002017 Ram 25002016 Ram 15002016 Ram 2500
  Associated Documents

  • DownloadMC-10121830-0001.pdf↗
• November 16, 2016•Document ID: 10121828

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003633

  Date Added:

  November 3, 2017

  Manufacturer:

  JEEP

  Summary

  Water Pump Dealers are replacing water pumps because of a coolant leak. Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. Please inspect the bypass o-ring before replacing the pump as it is available separate for service.

  Associated Products (8)

  2017 Jeep Grand Cherokee2017 Ram 15002016 Jeep Grand Cherokee2016 Ram 15002015 Jeep Grand Cherokee2015 Ram 15002014 Jeep Grand Cherokee2014 Ram 1500
  Associated Documents

  • DownloadMC-10121828-0001.pdf↗
• November 15, 2016•Document ID: 10121867

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  23-053-16

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Hemi Emblems Installed On Vehicles Equipped with A 3.6L Engine This bulletin involves removing the Hemi emblem on the front fenders of specifically equipped vehicles. of their 3.6L engine and midnight package (Sales Code 22Q) vehicle.

  Associated Products (1)

  2017 Ram 1500
  Associated Documents

  • DownloadMC-10121867-0001.pdf↗
• November 9, 2016•Document ID: 10121827

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: CAMERA SYSTEM

  Mfr Comm. #:

  9003629

  Date Added:

  November 3, 2017

  Manufacturer:

  RAM

  Summary

  Rear View Camera For trucks equipped with rear view camera part number 68274731AD, if it has been brought to the dealership due to a customer complaint of the rear view camera image being too dark or hard to see, or is exhibiting the issue while in for unrelated service, the issue resides in the rear view camera and NOT the radio screen or mirror (depending on vehicle content available), or corresponding wiring. Issues with a fully black screen or a blue screen are separate from this issue and therefore this Tech Tip does not apply. DO NOT replace the radio (part numbers 68271367A$, 68271368A$, 68271364A$, 68270657A$, 68270658A$, 68270659A$, 68270661A$, 68270662A$, 68270663A$, 68270664A$, or 68270665A$) or mirror (part number 68104884A$) to attempt to correct the dark image issue. Updated cameras with part number 68274731AE will correct the complaint.

  Associated Products (1)

  2017 Ram 1500
  Associated Documents

  • DownloadMC-10121827-0001.pdf↗
• November 3, 2016•Document ID: 10218054

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0810515

  Date Added:

  August 22, 2022

  Manufacturer:

  RAM

  Summary

  Remote Start Is Inoperative, Remote Start Cancelled Hood Open Message Displayed In

  Associated Products (2)

  2016 Ram 15002015 Ram 1500
  Associated Documents

  • DownloadMC-10218054-0001.pdf↗