Ram 1500 Service Bulletins

3,710 manufacturer communications on file.

February 18, 2020•Document ID: 10173372
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN
Mfr Comm. #:
18-011-20
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:Extended or longer than usual engine crank time.This conditions usually happens after a cold engine start and the vehicle is turned off and turned on within 3-5 minutes this will result in an extended or longer crank than usual before the vehicle restarts.
Associated Products (1)
2020 Ram 1500
Associated Documents
- Download MC-10173372-0001.pdf↗
February 18, 2020•Document ID: 10173317
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
S1808000221
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Cluster Does Not Retain Selected Radio Theme Update
Associated Products (1)
2019 Ram 1500
Associated Documents
- Download MC-10173317-0001.pdf↗
February 15, 2020•Document ID: 10173369
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN
Mfr Comm. #:
21-010-20
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P0731 - Gear Ratio Error In 1st. The customer may describe the following condition:Rough or harsh shifting during coastdown to a stop (might also be described as a 2-1 bump)(Sales Code EZH). In addition, the following software enhancements are also available:2-1 coast down improvement(Sales Code EXF). 3-2 coast down improvement(Sales Code EXF). Improvements to 5-3 downshift with pedal to improve 5-3-2 shifts(Sales Code EXF). 6-5 coast down improvement(Sales Code EXF). 2-3 upshift with less than 30% pedal(Sales Code EXF). Clutch C adaption stability (improves shift quality for new transmissions on gear shifts that use Clutch C)(Sales Code EXF). Garage shift to D improvements(Sales Code EXF). Rolling garage shift(Sales Code EXF). Implementation of End Of Line (EOL) adaption to improve shift quality on brand new transmissions. Diagnostics improvements(Sales Codes ERB, ERT and EZH). Improve shift quality on brand new transmission(Sales Code EZH). Improvement to first 1-2 shift after start(Sales Code EZH). Improvement to 1-2 shift, especially for colder operating temperatures(Sales Code EZH). 2-3 shift feel improvement especially for colder operating temperatures(Sales Code EZH). Coastdown shift improvements (6-5, 5-4, 4-3, 3-2 and 2-1)(Sales Code EZH). Coastdown shift feel refinement for double downshifts(Sales Code EZH). Kickdown improvements for the following shifts (7-6-5-4-3, 8-6-5-4, 6-3-2, 5-3-2 and 4-2)(Sales Code EZH). Improvement to 4-2-1(Sales Code EZH). Improved 7th gear upshift timing. Downhill engine braking improvements.
Associated Products (1)
2016 Ram 1500
Associated Documents
- Download MC-10173369-0001.pdf↗
February 15, 2020•Document ID: 10173368
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
21-011-20
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:P1DDE-00 - Ignition Run-Start Input 1-2 Correlation(Sales Code DFR Only). P1DF3-00 - ECU Not Initialized(Sales Code DFR Only). P0456 - EVAP System Small Leak. P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0716-00 - Input Shaft Speed Sensor 1 Performance. P0721-00 - Output Shaft Speed Sensor Circuit Performance. P1DB6-00 - Vehicle Speed Signal Performance. P1DAB-00 - Vehicle Speed Undetermined. P215C-00 - Output Shaft Speed Wheel Speed Correlation. P0607-00 - ECU Internal Performance. P1DAC-00 - Engine Speed Undetermined. P07BF-00 - Input/Turbine Shaft Speed Sensor 1 Circuit Low. P07C0-00 - Input/Turbine Shaft Speed Sensor 1 Circuit High. P077C-00 - Output Shaft Speed Sensor Circuit Low. P077D-00 - Output Shaft Speed Sensor Circuit High. P177F-00 - Output Shaft Speed Sensor Out Of Range High. P1778-00 - Input-Turbine Shaft Speed Sensor A Out Of Range High. In addition, the following software enhancements are also available:Engine Stop/Start (ESS) Autostart improvements to adapt to Powertrain Control Module (PCM) and Hybrid Control Processor (HCP) changes. Coast-down downshift improvements for 4-3 on slight down hill and light braking. Low pedal kick-down bump improvement on 3-2 and 2-1 downshift. Improve 2-3 upshift at Wide Open Throttle (WOT) in tow/haul mode. Improve 5-6-5 gear hunt after cruise control resume acceleration. Cruise control improvement to help maintain speeds in tow/haul mode up hill. Improve 4-5 gear hunt in tow/haul up hill. Improve 7-8 gear hunt. Improve low speed upshift, stays in a lower gear to long. 1-2 coast-down shift improvements when coming to a stop. Shifter auto-position correction with ignition in RUN/ACC
Associated Products (1)
2019 Ram 1500
Associated Documents
- Download MC-10173368-0001.pdf↗
February 14, 2020•Document ID: 10173363
Service Bulletin/Repair Instructions
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mfr Comm. #:
23-010-20
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Sunroof Water Leak This bulletin involves testing the sunroof for leaks and replacing the power sunroof glass if necessary. The customer may describe a water leak from A-pillar grab handle or headliner microphone.
Associated Products (3)
2019 Ram 1500 2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10173363-0001.pdf↗
February 12, 2020•Document ID: 10173315
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
S1923000013
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Rear Door Window Binding And Or Difficult To Move
Associated Products (2)
2020 Ram 1500 2019 Ram 1500
Associated Documents
- Download MC-10173315-0001.pdf↗
February 12, 2020•Document ID: 10173314
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
S1723000001
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Associated Products (25)
2020 Chrysler Pacifica 2020 Ram 1500 2019 Chrysler Pacifica 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2018 Chrysler Pacifica 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2017 Chrysler Pacifica 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500+ 5 more
Associated Documents
- Download MC-10173314-0001.pdf↗
February 12, 2020•Document ID: 10173313
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
S1623000028
Date Added:
April 6, 2020
Manufacturer:
CHRYSLER
Summary
Outside Power Fold Rearview Mirror Appears Loose Or Shakes
Associated Products (23)
2020 Chrysler Pacifica 2020 Ram 1500 2019 Chrysler Pacifica 2019 Ram 1500 2019 Ram 2500 2018 Chrysler Pacifica 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2017 Chrysler Pacifica 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2016 Ram 1500 2016 Ram 2500 2015 Ram 1500 2015 Ram 2500 2014 Ram 1500+ 3 more
Associated Documents
- Download MC-10173313-0001.pdf↗
February 12, 2020•Document ID: 10173312
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Mfr Comm. #:
S1908000155
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Mil Lamp Will Illuminate, ETC Lamp Flashing, Throttle Input And Vehicle Speed Are Limited
Associated Products (1)
2019 Ram 1500
Associated Documents
- Download MC-10173312-0001.pdf↗
February 12, 2020•Document ID: 10173274
Service Bulletin/Repair Instructions
WHEELS; SEATS
Mfr Comm. #:
9004216
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
MOLDING, Wheel Opening Flare, Rear For concern of anti-chip tape peeling or bubbling on rear wheel flare and you are replacing the rear wheel flare and or the anti-chip tape for a warrantable concern, please take pictures and highlight the area of concern prior to removal of the anti-chip tape or flare and email pictures to FCA Redacted Content as part of repair. If no response in 15 minutes, proceed with repair.
Associated Products (2)
2020 Ram 1500 2019 Ram 1500
Associated Documents
- Download MC-10173274-0001.pdf↗
February 12, 2020•Document ID: 10173272
Service Bulletin/Repair Instructions
SEATS
Mfr Comm. #:
9004212
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
MAT, Front Seat Cushion, Suspension If there is a BSR/Noise/Creak or misinstallation or damaged part related to the Flex Mat, the Spring, the Seat Bottom or Seat Cushion of the Front Seats DO NOT DISASSEMBLE the components. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
Associated Products (2)
2020 Ram 1500 2020 Ram 2500
Associated Documents
- Download MC-10173272-0001.pdf↗
February 11, 2020•Document ID: 10173360
Service Bulletin/Repair Instructions
POWER TRAIN; AIR BAGS; TRAILER HITCHES; WHEELS; EXTERIOR LIGHTING; BACK OVER PREVENTION; ELECTRICAL SYSTEM
Mfr Comm. #:
21-009-20
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: P1DDE-00 - Ignition Run-Start Input 1-2 Correlation(Sales Code DFR Only). P1DF3-00 - ECU Not Initialized(Sales Code DFR Only). P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0716-00 - Input Shaft Speed Sensor 1 Performance. P0721-00 - Output Shaft Speed Sensor Circuit Performance. P1DB6-00 - Vehicle Speed Signal Performance. P1DAB-00 - Vehicle Speed Undetermined. P215C-00 - Output Shaft Speed Wheel Speed Correlation. P0607-00 - ECU Internal Performance. P1DAC-00-Engine Speed Undetermined. P07BF-00 - Input/Turbine Shaft Speed Sensor 1 Circuit Low. P07C0-00 - Input/Turbine Shaft Speed Sensor 1 Circuit High. P077C-00 - Output Shaft Speed Sensor Circuit Low. P077D-00 - Output Shaft Speed Sensor Circuit High. P177F-00 - Output Shaft Speed Sensor Out Of Range High. P1778-00 - Input-Turbine Shaft Speed Sensor A Out Of Range High. P0731-00 - Gear 1 Shift Incorrect Ratio. P0979-00 - Shift Solenoid 3 Control Circuit Low. P1DCD-00-TCM Monitoring Processor Performance Multiple Clutches Locked Up. In addition, the following software enhancements are also available:Auto-start Improvements. Low speed coast down bump improvements. Tip in bump improvements. Bump during tow/haul high throttle acceleration. Gear hunting during cruise resume. Gear hunting during uphill trailer tow. Cruise control under-speed during uphill trailer tow. Gear hunting during highway speed operation. Hang in gear when driver desires earlier upshift/lower engine speed operation. Coast-down downshift improvements for 6-5, 5-4 and 4-3. Coast-down downshift improvements for 2-1. Cold temperature downshift improvements for 6-5 and 4-3. Cold temperature upshift improvements for 1-2, 2-3, 3-4
Associated Products (1)
2019 Ram 1500
Associated Documents
- Download MC-10173360-0001.pdf↗
February 8, 2020•Document ID: 10173311
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
S1908000097
Date Added:
April 6, 2020
Manufacturer:
JEEP
Summary
Radio Screen Black Or Blank
Associated Products (7)
2019 Chrysler Pacifica 2019 Jeep Grand Cherokee 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2018 Chrysler Pacifica
Associated Documents
- Download MC-10173311-0001.pdf↗
February 8, 2020•Document ID: 10173310
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
S1908000048
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Chime Stuck On In The Audio System
Associated Products (14)
2019 Chrysler Pacifica 2019 Dodge Durango 2019 Jeep Grand Cherokee 2019 Jeep Wrangler 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2018 Chrysler Pacifica 2018 Dodge Durango 2018 Jeep Grand Cherokee 2018 Jeep Wrangler 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500
Associated Documents
- Download MC-10173310-0001.pdf↗
February 8, 2020•Document ID: 10173309
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
S1908000174
Date Added:
April 6, 2020
Manufacturer:
JEEP
Summary
Radio Screen Black At Vehicle Startup After A Sleep Cycle
Associated Products (14)
2020 Chrysler Pacifica 2020 Jeep Grand Cherokee 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500 2019 Chrysler Pacifica 2019 Jeep Grand Cherokee 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2019 Ram 5500
Associated Documents
- Download MC-10173309-0001.pdf↗
February 8, 2020•Document ID: 10173308
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
S1908000102
Date Added:
April 6, 2020
Manufacturer:
JEEP
Summary
Audio Mute On All Sources Except AM
Associated Products (6)
2020 Jeep Gladiator 2020 Jeep Wrangler 2020 Ram 1500 2019 Jeep Wrangler 2019 Ram 1500 2018 Jeep Wrangler
Associated Documents
- Download MC-10173308-0001.pdf↗
February 6, 2020•Document ID: 10173352
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
Mfr Comm. #:
08-017-20
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set:P0731-00 - Gear 1 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0734-00 - Gear 4 Shift Incorrect Ratio. The customer may describe the following:Bump/clunk felt during 1-2, 2-3, 4-5 or 5-6 upshifts. Bump during coast down with medium to heavy acceleration. The following enhancement is also included in this software update:Improvements in prematurely setting the following DTCs: P0731, P0733, P0734. Improvements for the regen blending driveability. Improved 1-2, 2-3, 4-5 or 5-6 upshifts to eliminate bump/clunk felt during these upshifts.
Associated Products (1)
2020 Ram 1500
Associated Documents
- Download MC-10173352-0001.pdf↗
February 6, 2020•Document ID: 10173351
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
21-007-20
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set:P0731-00 - Gear 1 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0734-00 - Gear 4 Shift Incorrect Ratio. The customer may describe the following:Bump/clunk felt during 1-2, 2-3, 4-5 or 5-6 upshifts. The following enhancement is also included in this software update:Improvements in prematurely setting the following DTCs: P0731, P0733, P0734. Improved 1-2, 2-3, 4-5 or 5-6 upshifts to eliminate bump/clunk felt during these upshifts.
Associated Products (1)
2020 Ram 1500
Associated Documents
- Download MC-10173351-0001.pdf↗
February 6, 2020•Document ID: 10173349
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
18-010-20
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on one or more of the following:Bump sensation during a coast down with light acceleration. Abnormal vibration when accelerating lightly during stop and go driving conditions.
Associated Products (1)
2020 Ram 1500
Associated Documents
- Download MC-10173349-0001.pdf↗
February 6, 2020•Document ID: 10173347
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
21-008-20
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set:P0731-00 - Gear 1 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0734-00 - Gear 4 Shift Incorrect Ratio. The customer may describe the following:Bump/clunk felt during 1-2, 2-3, 4-5 or 5-6 upshifts. The following enhancement is also included in this software update:Improvements in prematurely setting the following DTCs: P0731, P0733, P0734. Improved 1-2, 2-3, 4-5 or 5-6 upshifts to eliminate bump/clunk felt during these upshifts.
Associated Products (1)
2020 Ram 1500
Associated Documents
- Download MC-10173347-0001.pdf↗

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