Pontiac Torrent Complaints

625 consumer complaints on file.

#10950427February 9, 2017
AIR BAGS
AIRBAG LIGHT IS STAYING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948985February 2, 2017
AIR BAGS
HAVE A PROBLEM WITH THE AIRBAG SENSOR IN THE FRONT PASSENGER SEAT. LIGHT IS ON MOST OF THE TIME WHETHER OR NOT THERE IS SOMEONE IN THE PASSENGER SEAT. TOOK VEHICLE TO DEALER TO HAVE IT CHECKED AND WAS TOLD IT WOULD COST $800-$900 TO FIX. (ON TOP OF MY $92.00 JUST TO HAVE IT LOOKED AT). MANY SAME MODELS HAVE THE SAME PROBLEM. WHEN AIRBAG WARNING LIGHT IS ON, AIRBAGS WILL NOT WORK. GREAT SAFETY ISSUE!!! SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945525January 16, 2017
UNKNOWN OR OTHER
NO HEAT, BLOWER BLOWS COLD AIR. REPLACED THERMOSTAT, NO CHANGE. REVIEWED A FEW FORUMS AND FOUND THE EQUINOX AND TORRENT HAVE THE SAME PROBLEM : HEATER BLEND DOOR / ACUATOR. DEFOGGING THE WINDSHIELD DOES NOT HAPPEN QUICK ENOUGH, VERY DANGEROUS. COST OF REPAIR AT DEALERSHIP IS JUST OVER $1000.00. FILED A CASE WITH GM CASE # 8-2670037863. THEY DID NOT HAVE ANY RECALLS OR OFFER ANY INFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944665January 12, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE CONTACT HEARD A LOUD GRINDING NOISE AND THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,888.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935516December 15, 2016
FUEL/PROPULSION SYSTEM
ON 11-10-16 WE SMELLED GAS OUTSIDE THE CAR AFTER EXITING THE VEHICLE. WE TOOK IT TO OUR LOCAL MECHANIC. THE NEAREST GM DEALER IS ABOUT 20 MILES FROM OUR HOME. THEY CHECKED THE PROBLEM, FOUND THE FUEL LINE ON THE FUEL PUMP MODULE CRACKED AND LEAKING. THEY SAID WE WOULD HAVE A FIRE SOON IF THIS WAS NOT REPAIRED IMMEDIATELY. THEY REMOVED AND REPLACED FUEL PUMP MODULE. WE PAID FOR THE REPAIR...$592 FOR PART & $200 LABOR. AFTER REPAIR, I CALLED THE DEALER TO SEE IF THIS WAS A COMMON PROBLEM WITH OUR VEHICLE. THEY SAID, YES, THERE IS A "OPEN SERVICE BULLETIN" FOR THAT VEHICLE WITH A REIMBURSEMENT CLAUSE. WE TOOK THE REQUIRED PAPERWORK TO THE DEALER. THEY FOUND THAT THE REIMBURSEMENT CLAUSE EXPIRED 7-31-2014, BUT THERE IS NO EXPIRATION IF IT IS REPAIRED AT A DEALER. IF WE HAD BEEN AWARE OF THIS PROBLEM OR REQUIREMENT, WE WOULD HAVE TAKEN IT TO THE DEALER. THERE WAS NO COMMUNICATION TO US FROM GM REGARDING THIS PROBLEM. WE HAVE BEEN UNSUCCESSFUL IN OUR ATTEMPTS TO HAVE GM TAKE RESPONSIBILITY FOR THIS REPAIR, EVEN THOUGH THEY FULLY ACKNOWLEDGE THE PROBLEM IN DOCUMENT 4233868.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929511December 2, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
MY AIR BAG DID NOT DEPLOY IN A FRONT END AND REAR END COLLISON WHERE I WAS HIT AT A DEAD STOP AND THE TRUCK WAS GOING 60 MPH. CAR WAS REPAIRED BY GEICO REPAIR SHOP IN TAMPA, FL. THE AIR BAGS STILL DON'T WORK AND THE LIGHT STILL OFF AND ON WHETHER SOMEONE IS SITTING THERE OR NOT. THE DEALER WILL REPAIR FOR TOTAL OF $900.00 OR MORE. I RECENTLY SMELLED FUEL STRONG IN THE CAR AND OUTSIDE. TOOK TO DEALER AND I SEE OTHERS COMPLAINING TOO ABOUT THIS. NO NE INFORMED OWNERS THAT THERE IS A SPECIAL WARRANTY TO REPAIR PART OF THE PROBLEM FOR FREE. THE FUEL PUMP WAS CRACKED WITH ONLY 43K MILES ON VEHICLE. THE VENT SOLENOID WAS NOT COVERED YET IT IS STUCK IN THE OPEN POSITION AND DEFECTIVE BUT I HAD BEEN CHARGED EXTRA 302.00 AND WOULD LIKE TO KNOW WHY THEY DIDN'T INCLUDE IN THE RECALLS? BOTH OF THESE ITEMS WERE FOUND DEFECTIVE BUT ONLY ONE WAS RECALLED PRIVATELY. UNLESS YOU ACTUALLY BRING TO DEALER YOU DON'T KNOW ABOUT THE SPECIAL RECALL WARRANTY OFFERED. THIS TO ME IS FRAUD TO THE CONSUMER!!!! HAD VEHICLE FROM 11-7 TO 11-12 AND THE RENTAL CAR I PAID FOR NOT DEALER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10927764November 24, 2016
SERVICE BRAKES
ABS ENGAGES AT LOW SPEED WHEN APPLYING THE BRAKES AT EVERY STOP. THIS INCREASES THE STOPPING DISTANCE CAUSING A SAFETY ISSUE. IT DOES THIS ON ALL ROAD CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927348November 21, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
HEATING SYSTEM DOES NOT WORK PROPERLY, SOMETIMES HEAT ONLY BLOWS COOL AIR, MANUFACTURER ACKNOWLEDGES THIS IS A DEFECT BUT ONLY ISSUED A LIMITED SPECIAL COVERAGE. THE SPECIAL COVERAGE EXPIRED IN FEB 2016, MY VEHICLE HEATING UNIT BROKE IN OCT 2016! THE MANUFACTURER SHOULD BE RESPONSIBLE TO FIX THIS DEFECT! LISA OF HEATING UNIT CAUSES UNSAFE DRIVING CONDITIONS WHEN WINDOWS CAN NOT DEFROST AS A RESULT OF DEFECT, ALSO OCCUPANTS FREEZE THEIR ASSES OFF IN THE WINTER! UNCONSCIONABLE THAT GM WILL NOT ISSUE A RECALL FOR THIS DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926954November 18, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
UNLOCKS AND LOCKS BY ITSELF THE STAZABLE TRACK KEEPS COMING ON ITS LIKE ITS NOT GETTING AIR INTAKE WHEN I'M DRIVING IT NOT SHIFTING RITE SKPS GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926810November 18, 2016
STEERING
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL EXPERIENCED STIFFNESS AND SHOOK WHEN TURNING. EVENTUALLY, THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE POWER STEERING MOTOR WAS REPLACED AND THE VEHICLE OPERATED NORMALLY. APPROXIMATELY FOUR YEARS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 01/11/2017*CT UPDATED 7/6/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925561November 11, 2016
AIR BAGS
MY DAUGHTER LOST CONTROL OF THE VEHICLE ON THE EVENING OF 11/9/16 IN THE RAIN IN AN "S" CURVE, SLIDING INTO AND HITTING A TREE. THE ACCIDENT WAS SIGNIFICANT ENOUGH FOR THE CAR TO BE TOTALED; HOWEVER, THE AIR BAGS DID NOT DEPLOY FOR HER NOR THE PASSENGER. THEY BOTH SUSTAINED SOME INJURIES TO THE HEAD DUE TO THE AIR BAGS NOT DEPLOYING. MY CONCERN IS TO REPORT THE DEFECT. THERE IS NO RECALL FOR MY VIN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10924191November 4, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
A NUMBER OF UNUSUAL ISSUES HAVE PLAGUED US WITH THIS CAR! THE KEYS SLIDE OUT OF THE IGNITION WHILE CAR IS STILL RUNNING. AT RANDOM TIMES, THE ENGINE WILL REV, BUT THE CAR WILL BARELY MOVE UNTIL IT EVENTUALLY STOPS. EVEN THEN IT WILL TURN ON AND THE ENGINE WILL RUN, BUT IT WON'T MOVE. AT OTHER TIMES, THE ELECTRICAL SHUTS DOWN AND THERE IS NO POWER AT ALL, NO LIGHTS OR SOUNDS. WE'VE REPLACED THE BATTERY (A VERY EXPENSIVE ONE AT THAT) TWICE, AS WHATEVER IS HAPPENING DRAINS IT. THE CAR THROWS CODES THAT MAKE IT IMPOSSIBLE TO PASS INSPECTION. THESE INCLUDE: E-VAP, THROTTLE BODY, ASSORTED SENSORS, BREAK PEDAL, GAS CAP, HEAT/AC MOTOR, AND SO ON. WE HAVE REPLACED AND/OR REPAIRED EVERYTHING ON THE CODE LIST AND STILL, IT WON'T CLEAR. THE CHECK ENGINE LIGHT, ABS, AND TREAD LIGHT REMAIN ON NO MATTER WHAT WE DO. WE WERE ADVISED TO KEEP DRIVING IT UNTIL THE COMPUTER CLEARED THE CODES TO "READY", BUT IT'S NOT WORKING. RECENTLY, WHITE WISPS OF SMOKE WERE COMING FROM THE STEERING COLUMN, ALONG WITH A BURNING SMELL. THE CAR JUST DIED AND REFUSED TO START. WE HAD TO REPLACE THE TURN SIGNAL SWITCH. THESE ARE THINGS THAT SHOULD NOT BE OCCURRING WITH NORMAL MAINTENANCE AND DRIVING. WE'VE ALSO BEEN TOLD BY MECHANICS THAT THEY ARE DANGEROUS ISSUES, INCLUDING THE POSSIBILITY OF FIRE WHILE DRIVING, AND FAILURES THAT CAUSE WRECKS. THEY CANNOT EXPLAIN WHY THEY ARE OCCURRING, ESPECIALLY AFTER REPAIR. ONE PERSON SAID WE PROBABLY MADE SOME REPAIRS THAT WERE UNNECESSARY, BUT WE NEEDED THE CAR TO PASS REQUIRED INSPECTION. WE ARE SINKING TOO MUCH MONEY INTO THIS VEHICLE TO KEEP IT RUNNING AND CANNOT AFFORD A NEW PAYMENT AS THIS ONE IS PURCHASED IN FULL. WE ARE DISABLED, NEEDING DEPENDABLE TRANSPORTATION FOR MEDICAL APPOINTMENTS AND DAILY ERRANDS. WHY AREN'T THERE RECALLS? THIS MODEL IS ALL OVER THE INTERNET AND FORUMS FOR THESE FAULTY CODES & ISSUES! INCREDIBLY IRRESPONSIBLE OF THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914036October 5, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE DRIVING VARIOUS SPEEDS, THE SEAT BELT WARNING SYSTEM CHIMED WHETHER THE SEAT BELTS WERE BEING USED OR NOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 170,607.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906353September 14, 2016
FUEL/PROPULSION SYSTEM
I HAVE A FUEL LEAK ON MY 2008 PONTIAC TORRENT. BASICALLY RECALL NUMBER 12V459000 FOR THE 2007 TORRENT. THE PLASTIC SUPPLY OR RETURN PORT ON THE FUEL PUMP MODULE MAY CRACK, WHICH COULD CAUSE A FUEL LEAK. MY YEAR VEHICLE IS NOT LISTED ON THE RECALL, WHEN IT SHOULD BE. THIS IS MY EXACT PROBLEM.THIS IS A VERY DANGEROUS PROBLEM AND SHOULD BE ADDRESSED IN MORE THAN JUST THE 2007 TORRENT. THE FIX IS OVER $700. I SMELLED GAS THROUGH THE VENTS WHILE DRIVING, NOTICED SOME JERKING OR "SKIPPING" IN THE GAS PETAL BEING PUSHED. I PARKED AND THE GAS SMELL WAS VERY STRONG. IT IS DRIPPING FROM THE BACK BY THE GAS TANK AND ALSO UP BY THE ENGINE. MY MECHANIC SAID THAT THE LEAK IS FROM THE PLASTIC PIECES ON THE FUEL PUMP AND THE LEAK IS ACTUALLY RUNNING DOWN THE FRAME OF THE TRUCK DEPENDING ON IF I'M GOING DOWNHILL OR TURNING. HE ADVISES ME NOT TO DRIVE MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903530September 4, 2016
UNKNOWN OR OTHER
KEY DOES NOT ALWAYS RELEASE FROM IGNITION SWITCH. MUST PLAY WITH BUTTON :FAST PUSHES ON SHIFT GEAR CHANGER UNTIL CLICKING ARE HEARD AND KEY RELEASES. THE CAR ONLY HAS 30,000 MILES. TOLD COST WOULD BE AT LEAST 350.00 TO FIX. TIRE SENSORS HAVE ALREADY GONE OUT TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892120August 1, 2016
TRACTION CONTROL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED TWO DAYS LATER. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000....UPDATED 09/12/16 *BF THE CONSUMER STATED ELECTRIC POWER STEERING ASSIST MOTOR AND STEERING CONTROL MODULE WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889026July 27, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
MY AIR BAG LIGHT ON PASSENGER SIDE IS NOT AT ALL WORKING. OFF WHEN SOMEONE IS SITTING IN THE SEAT. NOW MY ELECTRICAL SYSTEM MAKES ALL LIGHTS ON MY DASH TO COME ON. TRACTION CONTROL, CHECK ENGINE LIGHT, AIR BAG, AND SO ON AND SO ON. TOOK CAR TO SERVICE CENTER AND THEY SAID NOTHING WAS WRONG..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884653July 13, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHETHER WHILE DRIVING OR PARKED, AN ODOR OF FUEL EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883975July 11, 2016
AIR BAGS
CHECK AIR BAG LIGHT ON DASH IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876302June 23, 2016
TIRES, TIRES:TREAD/BELT
GOODYEAR COMFORTRED TOURING TREAD FAILURE SOLD BY AUTOTIRE SAINT LOUIS MISSOURI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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