Pontiac Torrent Complaints

625 consumer complaints on file.

#10363431October 31, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
STARTED CAR ON A 20 DEGREE MORNING, AND DISCOVERED THE HEATER WOULD ONLY BLOW COLD AIR. NO HEAT NO DEFROST. AFTER CONTACTING OUR GM DEALERS SERVICE DEPT., WE DISCOVERED THERE IS AN ELECTRIC MOTOR THAT CONTROLS THE (AIR TEMPERATURE BLEND DOOR) THAT FREQUENTLY MALFUNCTIONS AND OPENS THE BLEND DOOR BEYOND IT'S LIMITS AND BREAKS THE PLASTIC PINS. THE DOOR THEN NO LONGER OPENS,AND OF COURSE NO HEAT. THE CAR CANNOT BE DRIVEN IN COLDER WEATHER UNTIL THIS IS REPAIRED TO THE TUNE OF $1100.00 TO $1500.00. THE ENTIRE DASHBOARD AND ALL COMPONENTS HAVE TO BE REMOVED TO ACCESS THIS $55.00 PART. GM SHOULD BE RESPONSIBLE FOR THIS DEFECTIVE ACTUATOR (ELECTRIC MOTOR) AND THE LABOR TO REPLACE IT AS IT HAS OCCURRED MANY TIMES (YOU CAN FIND MANY COMPLAINTS ABOUT THIS ON THE INTERNET) AND IT IS A HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362656October 27, 2010
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
ON THE MORNING OF OCT.27, 2010 WHILE MY HUSBAND WAS TRYING TO LEAVE FROM PT AND COME HOME OF POST THE CAR WOULD NOT START (PONTIAC TORRENT) HE HAD TO HAVE IT JUMPED JUST TO START IT. AFTER THE CAR TURNED OVER HE FOUND THAT THERE WAS NO POWER STEERING. HE MANAGED TO GET IT TO THE DEALERS THAT WE HAVE BOUGHT IT FROM TO SEE WHAT THE PROBLEM/S WERE. WE NOW HAVE NO CAR FOR WORK DOCTORS AND TO GET THE THINGS WE NEED. THE CAR (PONTIAC TORRENT) IS NOW AT THE DEALERSHIP TO SEE WHAT'S WRONG AND IF THEY CAN FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362547October 26, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
DEFROSTER DOES NOT BLOW HOT AIR OUT. WINDSHILED WILL NOT DEFROST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362354October 25, 2010
STEERING
I HAD BEEN TO A TOWN THAT WAS APPROX 30 MILES FROM MY HOME TO TAKE CARE OF SOME ERRANDS. I RETURNED BACK TO MY HOMETOWN AND STOPPED BY A STORE TO GRAB A COUPLE OF THINGS BEFORE HEADING TO WORK. I THEN RETURNED TO MY CAR AND PROCEEDED TO CRANK IT AND DRIVE OFF BUT WHEN I PUT IT IN DRIVE AND TOOK MY FOOT OFF THE BRAKE TO TAKE OFF I COULD NOT TURN MY STEERING WHEEL BUT MAYBE AN INCH OR TWO. I CALLED MY DAD TO COME AND CHECK IT BECAUSE HE IS A MECHANIC AND HE COULDN'T FIND ANYTHING WRONG WITH IT. AFTER IT BEING SHUT OFF FOR ABOUT 20 MINUTES HE CRANK IT UP AND THE STEERING WHEEL THEN WORKED AND I WAS ABLE TO DRIVE OFF. THIS WAS THE FIRST TIME THIS HAS HAPPENED BUT I WORK NIGHTS SO I DO NOT NEED TO BE STRANDED IN A DARK PARKING LOT. I HAVE ONLY HAD MY CAR FOR A YEAR. I BOUGHT IT USED BUT IT HAS NOT GIVEN ME ANY PROBLEMS UNTIL NOW. IT HAS AROUND 40,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361807October 22, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
FIRST EVENT LOW TIRE WARNING TOOK TO DEALER, DEALER STATED IT WAS A VALVE STEM FAILURE. DEALER REPLACED UNDER WARRANTY. SECOND EVENT LOW TIRE PRESSURE WARNING CAME ON, WIFE TRIED TO CHECK TIRE PRESSURE WITH HAND HELD TIRE GAUGE STEM BROKE OFF WENT FLAT SUDDENLY, THIRD EVENT REPEAT OF SAME TIRE VALVE STEM SNAPPED OFF WHILE DRIVING, AND PULLING A TRAILER. DEALER STATED THEY COULD NOT PUT A STANDARD VALVE STEM ON THE CAR BECAUSE THE FACTORY ONE IS CONSIDERED A SAFETY DEVICE. 35 YEARS OF DRIVING AND A PISS POOR SAFETY DEVICE NEARLY GETS ME KILLED, VEHICLE IS A 2009 PONTIAC TORRENT WITH UNDER 50,000 MILES. ALSO PERSISTENT PROBLEM OF LOOSING TIRE PRESSURE. I'VE NEVER HAD A CAR THAT REQUIRED DAILY TIRE PRESSURE CHECKS TYPICALLY A DAILY VISUAL AND ONCE A WEEK IS PRESSURE TEST IS ADEQUATE, BUT NOT THIS LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360578October 14, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT
2006 PONTIAC TORRENT, 33,350 MILES. HEAT STOPPED WORKING. TOOK THE CAR TO AN AUTO REPAIR SHOP. PROBLEM WAS DIAGNOSED AS A BROKEN AIR BLEND DOOR. PART COST AROUND $65. COST TO REPAIR, APPROXIMATELY $1000.00. MECHANIC EXPLAINED THAT THE ENTIRE DASH BOARD NEEDS TO BE REMOVED TO REPAIR THIS "CHEAP PART". THE MAJORITY OF THE COST IS LABOR. COULD NOT SEE OUT OF MY WINDOWS THIS MORNING BECAUSE THE DEFROST IS NOT WORKING PROPERLY DUE TO THIS PROBLEM. GM SHOULD HAVE A SAFETY RECALL FOR THIS PART. IN DOING RESEARCH, THIS IS A VERY COMMON PROBLEM AND NEEDS TO BE ADDRESSED BY GENERAL MOTORS. THE DEALER WILL NOT REDUCE THE COST OF THIS REPAIR BECAUSE OF THE LABOR INVOLVED. THIS IS A DEFINITE SAFETY ISSUE. PEOPLE NEED HEAT IN THEIR CAR AND THEY ALSO NEED A PROPER DEFROST SYSTEM. MANY PEOPLE, MYSELF INCLUDED CAN NOT AFFORD A $1000. REPAIR BILL ON A "CHEAP PART" WITH NO GUARANTEE THAT IT WILL NOT BREAK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360120October 12, 2010
VISIBILITY
THE HEAT BLEND DOOR ON MY 2006 PONTIAC TORRENT WITH 79,953. MILES ON IT FAILED ON OCTOBER 7, 2010. I FOUND OUT THAT THIS IS THE PROBLEM BY RESEARCHING THE INTERNET. I FOUND THOUSANDS OF OTHER PEOPLE WITH THE EXACT SAME PROBLEM WITH BOTH THE CHEVY EQUINOX & PONTIAC TORRENT, WHICH IS WHAT I OWN. I SPOKE WITH THE DEALER I PURCHASED THE CAR FROM AND AT FIRST HE WAS HESITANT ABOUT TALKING ABOUT THE PROBLEM AND WHAT IT MAY COST AND THEN AFTER BEING PUT ON HOLD FOR SHORT WHILE HE SUDDENLY CAME UP WITH AN APPROXIMATE COST OF $ 1,000 FOR LABOR, PARTS WOULD BE EXTRA WHICH MEANS THE REAL COST WITH TAX & PARTS IS MORE LIKE $ 1,300.00. NOW IT SEEMS TO ME THAT GM SHOULD OWN UP TO THE PROBLEM AND AT THE VERY LEAST OFFER A PARTIAL SETTLEMENT BASED ON EACH CASE BECAUSE JUST ONE LAWSUIT WILL CERTAINLY COST MUCH MORE THAN THAT. IT APPEARS THAT NOT ONLY THE BLEND DOOR IS A PROBLEM, BUT ALSO THE ACTUATOR MOTOR WHICH OPERATES THE DOOR SEEMS TO BE AT FAULT BY JUMPING A FEW GEAR TEETH INSIDE THE SEALED CASE. THERE IS A WEBSITE WHERE THIS PROBLEM, REPAIR IS DOCUMENTED WITH DESCRIPTIONS AND PHOTOS OF THE JOB/PROBLEM FROM START TO FINISH. WWW.HANDYMANLYNESS.COM IS THE WEBSITE. A CLASS ACTION LAWSUIT SHOULD NOT BE OUT OF THE QUESTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359894October 9, 2010
FUEL SYSTEM, GASOLINE
FUEL 2007 PONTIAC TORRENT WITH 36K MILES. CATASTROPHIC FAILURE OF FUEL PUMP ASSEMBLY. FUEL LINE BROKE AT POINT WHERE THE LINE CONNECTS TO THE PUMP CAUSING FUEL TO LEAK FROM ABOVE GAS TANK AND COVER ENTIRE BOTTOM OF VEHICLE. ENTIRE FUEL PUMP ASSEMBLY WAS REQUIRED TO BE REPLACED TO CORRECT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359515October 7, 2010
SERVICE BRAKES, ELECTRIC
ABOUT THREE WEEKS AGO, I AM DRIVING MY KIDS TO SCHOOL WHEN SUDDENLY THERE IS A WARNING INDICATOR ON MY DASH SAYING MAJOR BRAKING SYSTEM FAILURE. UPON CALLING ONSTAR FOR A DIAGNOSIS, THEY SAID TO CHECK THE BRAKE FLUID, SURE ENOUGH, IT WAS EMPTY. I FILLED IT UP AND CONTINUED DRIVING THE CAR AFTER NOTICING NO FLUID WHERE THE CAR IS MAINLY PARKED. IN A WEEK'S TIME, THE BRAKES HAVE STARTED GETTING HARDER AND HARDER TO PRESS AND THE VEHICLE NOT WANTING TO STOP NORMALLY. TAKING IT TO THE DEALERSHIP, I AM TOLD THAT THE FLUID LEAKED OUT INTO A RESERVOIR AT THE BOTTOM OF THE MASTER CYLINDER. IF THAT CYLINDER HAD BROKE, NO BRAKES. NOW, MY VEHICLE HAS BEEN AT THE SHOP FOR A WEEK BECAUSE THEY CANNOT FIND THE PARTS NEEDED TO REMEDY THIS SITUATION. TO ME IT IS A SAFETY ISSUE AS THE CAR CANNOT BE DRIVEN IN IT'S CURRENT STATE ALTHOUGH THEY ARE STILL GIVING ME GRIEF AS TO WHETHER IS WILL BE COVERED UNDER THE EXTENDED WARRANTY AND IF THEY WILL PAY FOR THE RENTAL I AM HAVING TO USE IN THE MEANTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359265October 5, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THE HEAT STOPPED WORKING; HOWEVER, THE AIR CONDITIONER CONTINUED TO FUNCTION NORMALLY. THE DEALER STATED THAT THE ACTUATOR DOOR ALSO FAILED WHICH WAS PREVENTED THE VEHICLE FROM GENERATING AIR TO HEAT. THE VIN WAS NOT ACCEPTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 84000 AND THE CURRENT MILEAGE WAS 84300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358522September 30, 2010
STEERING
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE DRIVER WAS DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY STIFF. THE DRIVER PULLED OVER AND SHUT THE VEHICLE OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DRIVER WAS INFORMED THAT THE FAILURE WAS A COMMON PROBLEM BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO A REPAIR SHOP BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 86,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357677September 26, 2010
AIR BAGS:FRONTAL
I HAVE A 2009 PONTIAC TORRENT AWD. THE PASSENGER SIDE FRONT SEAT AIR BAG 98% OF THE TIME WONT TURN ON FOR MY WIFE. SHE WEIGHS 124 PDS AND THAT SHOULD BE MORE THEN ENOUGH TO SET IT TO AN "ON" POSITION. THIS IS A SAFETY HAZARD FOR HER. I HAVE HAD IT TO THE DEALER TWICE AND THEY RESET THE SYSTEM BUT I STILL HAVE THE SAME PROBLEM. THE DEALER TRIED TO GET GM TO TELL THEM WHAT WAS UP AS TO SETTINGS AND SUCH BUT THEY COULDN'T GET ANYWHERE WITH THEM. I CONTACTED GM AND COMPLAINED AND SOME PERSON FROM ANOTHER COUNTRY WHO YOU COULD JUST UNDERSTAND SAID THE SAME OLD THING ABOUT THE CAR. I KNOW THAT EARLIER PONTIAC TORRENTS HAD THIS SAME PROBLEM AND A RECALL WAS DONE. I THINK GM STILL HAS A PROBLEM. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354745September 9, 2010
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
I HAD VISITED THE LOCAL DEALER,CHEVROLET CASTRIOTA IN PORT RICHEY FLORIDA FOR THE SECOND TIME IN 18 MONTHS AGAIN. THE BATTERY WAS REPLACED AT MY COST ,NOT UNDER FACTORY WARRANTY 24 MONTHS AFTER PURCHASING THE VEHICLE NEW AND AGAIN TODAY 18 MONTHS LATER. LOOKS LIKE A PATTERN OF THESE BATTERIES LASTING 1- 2 YEARS. MY ACDELCO BATTERY ON MY PONTIAC TORRENT HAS BEEN REPLACED 3 TIMES IN 4 YEARS. I HAD TO PAY FOR THE SECOND BATTERY OUT OF POCKET SINCE THE ORIGINAL BATTERY ONLY CARRIES LIMITED WARRANTY....EVEN THOUGH THE BATTERY IS NOW COVERED ,THE LABOR EACH INCIDENT IS NOT. SO EACH TIME IM IN ITS COSTING MONEY...WHAT A RACKET....THERE'S ALWAYS HAVE BEEN HISTORY OF PROBLEMS WITH THE ACDELCO BATTERIES...I HAD SIMILAR PROBLEMS WITH ACDELCO OVER 10 YEARS AGO WITH OTHER VEHICLES BUT EXPECTED THEM TO BE RESOLVED BY KNOW.BUT WE ARE GUARANTEED TO VISIT THE DEALER AND PAY OUT OF POCKET FOR A PRODUCT THAT CARRIES 5 YEAR WARRANTY BUT LASTS 1-2 YEARS WITH LABOR CHARGES.....,AMAZING....WHERE'S THE CLASS ACTION GURU'S WHEN YOU NEED THEM..HEEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354778September 9, 2010
STEERING
2006 PONTIAC TORRENT ELECTRONIC STEERING ISSUES. CAR WAS STARTED PUT INTO REVERSE BUT THERE WAS NO POWER STEERING. CAR WAS SHUT OFF AND STEERING WAS BACK. THIS HAS HAPPENED SEVERAL TIMES THIS PAST YEAR. ALSO WHEN MAKING TIGHT TURNS STEERING IS HARD TO TURN BACK THE OPPOSITE DIRECTION. FEEL SOMETHING IS FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354346September 7, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG SENSOR MODULE IN THE PASSENGER SEAT WAS DEFECTIVE. THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED OR OCCASIONALLY FAILED TO COME ON AT ALL. NHTSA RECALL CAMPAIGN ID NUMBER: 07V344000 AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE WAS RELATED BUT HIS VIN WAS NOT INCLUDED IN THE RECALL. GENERAL MOTORS WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. THE CURRENT MILEAGE IS 64,888.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352832August 30, 2010
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 2008 PONTIAC TORRENT. WHILE DRIVING 50 MPH, THERE WAS A BURNING INSULATION SMELL AND WHEN TURNING ON THE REAR WINDSHIELD WIPER THEY FAILED TO FUNCTION. THE CONTACT THEN DROVE ONTO THE EMERGENCY LANE AND CHECKED THE FUSE WHICH WAS BURNED OUT. THE FUSE WAS REPLACED AGAIN AND THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE MOTOR BURNED OUT AND NEEDED TO BE REPLACED . THERE HAVE BEEN NO REPAIRS AT THIS TIME. THE FAILURE MILEAGE WAS 42000 AND THE CURRENT MILEAGE WAS 47000. UPDATED 01/27/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351315August 23, 2010
STEERING
01-01-2009 STARTED HAVING ISSUES WITH MY PONTIAC TORRENT 2006 VEHICLE MAKING LOTS OF NOISE WHEN TURNING STEERING CLUNKING POPPING NOISE, DEALERSHIP CLAIMS MY VEHICLE IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349509August 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
I OWN A 2007 PONTIAC TORRENT AND I WAS HAVING TROUBLE WITH MY DRIVERS SIDE WINDOW NOT WORKING AND ALSO THE AUTO LOCK ON MY DOOR(EVEN WITH THE KEYLESS REMOTE. IT TURNS OUT THAT THE WIRE HARNESS HAD 4 BROKEN WIRES AND 1 MORE THAT WAS ALMOST BROKEN ALL THE WAY THRU. WE WERE TOLD THAT WE WERE LUCKY THAT A FIRE DID NOT START! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348189August 9, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 55 MPH THE CONTACT CHANGED THE DEFROSTER TO HEAT; HOWEVER, IT FAILED TO FUNCTION. HE STATED THAT THE BLEND DOOR FOR THE HEAT ON THE DEFROSTER DOES NOT WORK. HE CALLED THE DEALER AND THEY WERE AWARE OF THE FAILURE BUT STATED THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED SINCE THE ESTIMATED COST OF THE REPAIRS WERE BETWEEN $1200 AND $1500. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 56,000. UPDATED 10/13/10*BF THE CONSUMER STATED AFTER SEVERAL CALLS TO GM THE BLEND DOOR WAS REPLACED AND THE COST WAS SPLIT BETWEEN GM AND THE CONSUMER. UPDATED 10/14/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336129June 14, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER DOOR FAILED, NO HEAT...COST OF REPAIR OVER $1500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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