Pontiac Torrent Complaints

625 consumer complaints on file.

#10488061December 11, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
SOON AFTER PURCHASE OF VEHICLE ON ABOVE DATE I BEGAN TO NOTICE A SMELL OF GAS OUTSIDE THE VEHICLE. RECENTLY AN INDEPENDENT STATION INDICATED THEY SAW GAS LEAK EVIDENCE ON THE GAS TANK, AND BEFORE REPAIR I SHOULD CHECK FOR RECALL, SINCE THEY HAD MADE SIMILAR REPAIRS BEFORE. I DID RESEARCH TO DISCOVER NHTSA CAMPAIGN ID NUMBER: 12V459000, INDICATING RECALL OF FUEL PUMP ASSEMBLIES THAT HAVE FAILED AND WERE FIRE DANGERS. THE GM RECALL CENTER SAID THERE WAS NO RECALL FOR MY VEHICLE, AND THE LOCAL GM DEALERSHIP ALSO CONFIRMED THERE WAS NO RECALL ACCORDING TO MY VIN. I BELIEVE THE MANUFACTURER MAY HAVE LIMITED THE RECALL TO NOT INCLUDE CARS THAT ARE IN FACT DEFECTIVE, AND WOULD LIKE FOR THE NHTSA TO INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487838December 10, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM: GASOLINE: FUEL PUMP). THE FAILURE AND CURRENT MILEAGES WERE 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486707December 2, 2012
FUEL SYSTEM, GASOLINE, EQUIPMENT
I HAVE A 2007 PONTIAC TORRENT THAT HAD THE PLASTIC SUPPLY PORT ON THE FUEL PUMP CRACK CAUSING IT TO PUMP FUEL TO THE GROUND. THERE IS A RECALL ON THIS PART IN CERTAIN STATES BUT NOT MINE. I LIVE IN ALABAMA BUT FLORDIA IS INCLUDED IN THE RECALL, WHY ARE WE NOT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486744December 2, 2012
FUEL/PROPULSION SYSTEM
IN MAY OF 2012, I NOTICED A STRONG FUEL SMELL COMING FROM THE RIGHT REAR OF MY VEHICLE. AT FIRST I THOUGHT THAT IT MIGHT HAVE BEEN A BAD FUEL CAP, SO I REPLACED IT. THAT DID NOT HELP. SINCE I WAS PLANNING A TRIP ACROSS COUNTRY I HAD A MECHANIC FRIEND CHECK IT OUT. HE SAID THAT HE COULD NOT TELL WHERE IT WAS COMING FROM. IT DOES NOT MATTER IF I HAVE A FULL TANK OR IF IT IS ALMOST ON EMPTY, THE SMELL IS THE SAME. IT HAS BEEN SIX MONTHS NOW AND I STILL HAVE THAT HORRIBLE SMELL. I TOOK IT TO A DEALERSHIP TO HAVE THEM GIVE ME SOME ADVICE. I WAS TOLD THAT THE TANK WOULD HAVE TO BE DROPPED TO SEE IT THEY CAN TELL WHERE IT IS COMING FROM. THERE IS A SMALL LEAK COMING FROM SOMEWHERE. THIS IS MY ONLY WAY OF TRANSPORTATION AND I CAN NOT AFFORD TO PUT IT IN THE SHOP FOR THEM TO KEEP FOR AN UNDETERMINED ABOUT OF TIME. CAN SOMEONE PLEASE ADVISE ME WHAT TO DO!!! IS THERE A DANGER OF AN EXPLOSION? IT IS AT THERE REAR OF THE VEHICLE NEAR THE EXHAUST SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486370November 28, 2012
VISIBILITY/WIPER
I OWN A 2006 PONTIAC TORRENT MY HEATING SYSTEM STARTED GETTING INTERMITTENT THE END OF WINTER LAST YEAR 2011 I DID RECEIVE A RECALL LETTER IN. THE MAIL FROM GM ABOUT THERE HEARING SYSTEM SWITCH BUT NOTHING ABOUT THERE HEATING SYSTEM SEEMS LIKE AFTER READING UP ON THIS ISSUE I'M NOT THE ONLY ONE THAT IS HAVING HEARING SYSTEM PROBLEMS I SPOKE TO THE DEALER ABOUT THE REPLACEMENT THEY SAID THAT IF ITS NOT BE SWITCH ITS NOT HERE PROBLEM FROM THE SOUNDS OF IT GM HAS MORE THAN JUST A SWITCH PROBLEM !!!! THE ECONOMY SUCKS ENOUGH I CAN'T SPEND 1000'S OF DOLLARS TRYING TO ELIMINATE A OBVIOUSLY EXISTING PROBLEM !! WHO IS THERE TO BAIL OUT WHO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486241November 27, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE WAS LOCATED AT THE FUEL PUMP, WHICH WAS CRACKED AND CAUSING THE FUEL TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485996November 26, 2012
STRUCTURE:BODY
THE UPPER TAILGATE SPOILER FLEW OFF. THIS IS NOT AN ADDED ACCESSORY.THIS IS A HEAVY BODY COMPONENT. THERE WAS NO IMPACT THAT CAUSED IT. FORTUNATELY, TO MY KNOWLEDGE, NO ONE BEHIND ME WAS INJURED.I HAD NO IDEA IT WAS MISSING UNTIL I DISCOVERED IT DAYS LATER. I JUST WENT OUT ONE MORNING AND NOTICED IT WAS GONE. I HAVE READ ON LINE WHERE OTHERS HAVE HAD THE SAME PROBLEM. IT IS DANGEROUS AND I FEEL IT NEEDS TO BE CORRECTED BY THE MANUFACTURER. THE SAME PROBLEM EXIST ON THE CHEVY EQUINOX AND PERHAPS MORE VEHICLES FROM THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485408November 21, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FUEL PUMP WAS FRACTURED AND FUEL WAS LEAKING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE CONTACT DID NOT CONFIRM WITH THE DEALER OR MANUFACTURER THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. ....UPDATED 12/20/12 *BF THE CONSUMER HAS SINCE CONFIRMED WITH THE DEALER, IT WAS THE SAME PROBLEM. HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD THE VEHICLE FIXED AT HER EXPENSE. UPDATED 01/02/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484865November 15, 2012
ELECTRICAL SYSTEM
I WAS ON MY WAY TO WORK AND I STARTED SMELLING GAS THAT WAS NOT MY FIRST TIME BUT THE CAR HAD NEVER JUST STOPPED ON ME BEFORE BUT THIS TIME IT CUT OFF AND WOULD NOT START BACK UP SO I THOUGHT IT WAS MY STARTER BUT I KNOW NOW THAT IT WAS NOT MY STARTER BY WHAT GM SAID ABOUT THE RECALL I SURRENDERED MY CAR CAUSE I COULD NOT AFFORD TO MAKE MY PAYMENTS AND GET MY CAR REPAIRED IF I WOULD HAVE KNOWN WHAT WAS GOING ON I WOULD HAVE BEEN TOOK IT TO THE DEALER I SPENT A LOT OF MONEY ON THAT CAR I FEEL THAT IT IS ONLY RIGHT FOR ME TO BE REIMBURSED FOR NOW I AM WITHOUT A CAR SO I NEED SOME KIND OF REIMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484681November 14, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE ODOR WAS PRESENT AT ALL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. HE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL BECAUSE THE VEHICLE WAS REGISTERED IN ONE OF THE STATES AFFECTED BY THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484096November 13, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHEN INSIDE OR STANDING OUTSIDE OF HIS VEHICLE HE WOULD GET A STRONG SCENT OF GASOLINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 76,000. ....UPDATED 12/20/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484476November 13, 2012
FUEL/PROPULSION SYSTEM
BEGAN TO EXPERIENCE A STRONG FUEL ODOR FROM THE CAR WHEN IT IS PARKED. LOOKED UNDER IT AND THE FUEL TANK IS WET W/ FUEL. LOOKED ON INTERNET AND SAW A RECALL FOR A CRACKED RETURN PORT ON FUEL PUMP. CAR WAS SOLD AND HAS BEEN REGISTERED IN AZ ALL IT'S LIFE. CALLED DEALER AND WAS TOLD THAT THERE WAS NO OPEN RECALL ON THIS VIN. CALLED GM AND WAS TOLD THE SAME ABOUT THE VIN. VERY FRUSTRATING!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482762October 31, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL PUMP MODULE WAS FRACTURED AND LEAKING FUEL. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN THE RECALL BECAUSE THE RECALL HAD NOT YET STARTED. THE CONTACT STATED THAT THE RECALL DID NOT SAY IT INCLUDED VEHICLES IN THE STATE IN WHICH SHE RESIDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ..UPDATED 11/14/12 *BF THE CONSUMER STATED AS OF 11/12/2012, GMC WILL NOT PAY FOR THE REPAIRS EVEN THOUGH IT IS DEEMED UNSAFE BY THEIR MECHANIC. GM SAID ON 9/29/2012 THEY WOULD MAKE THE FREE REPAIRS AS STATED IN THE DETROIT NEWS BUT, HAVE DENIED THIS. THE CONSUMER WAS OFFERED A DISCOUNT FOR THE REPAIR AT 699.05 PLUS TAX BY THE DEALERSHIP. UPDATED 12/4/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482627October 30, 2012
UNKNOWN OR OTHER
BLENDER DOOR BROKEN, HVAC, HEATING & COOLING ONLY BLOWS COLD AIR, NO DEFROST!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481273October 20, 2012
FUEL/PROPULSION SYSTEM
GAS WAS LEAKING SO I HAD IT REPLACED! NOW THERE IS A RECALL FOR THE FUEL PUMP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481163October 19, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL BEING EMITTED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED FUEL LEAKING FROM UNDER THE VEHICLE AND ONTO THE GROUND. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478774October 5, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE PARKED, FUEL FUMES WERE EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE FAILURE ALSO OCCURRED WHENEVER DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL PUMP. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) HOWEVER THE VEHICLE WAS NOT CURRENTLY REGISTERED IN THE STATES MENTIONED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 11/14/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 11/16/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478514October 3, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE SMELL BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN FOR REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 20,500 AND THE CURRENT MILEAGE WAS 20,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478263October 2, 2012
FUEL/PROPULSION SYSTEM
MY CAR HAD ISSUES WITH THE FUEL PUMP/FUEL LINE THAT REQUIRED THEM TO BE REPLACED. IT WAS LEAKING GAS. STRONG GAS ODOR. I WAS TOLD TO TOW IT TO A MECHANIC BECAUSE DRIVING WAS NOT SAFE...COULD IGNITE. THERE WAS NOT A RECALL AT THE TIME, BUT NOW THERE IS IN FOUR STATES...JUST NOT MINE. SAME ISSUES AS THE RECENT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478286October 2, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THE VEHICLE EMITTED A STRONG FUEL ODOR WHILE IT WAS PARKED OR DRIVEN CAUSING THE ENGINE START UP TO DELAY. THE FUEL ODOR PENETRATED THE VEHICLE INTERIOR. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE FAILURE WAS LOCATED AS THE FUEL PUMP MODULE WHICH CAUSED FUEL TO LEAK. THE VEHICLE WAS REPAIRED AND THE FUEL MODULE ASSEMBLY WAS REPLACED. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE MILEAGE WAS 74,702 AND THE CURRENT MILEAGE WAS 75,700. UPDATED 11/14/12*LJ UPDATED 11/15/12. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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