Pontiac Torrent Complaints

625 consumer complaints on file.

#10637382September 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED A FUEL LEAK. THE DEALER STATED THAT THERE WAS A LEAK IN THE FUEL LINES, WHICH CAUSED FUEL TO LEAK ONTO THE FUEL PUMP. AS A RESULT, THE FUEL LINES AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 97,430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632570September 11, 2014
STEERING
GOT TO WORK AND WHEN I PUT IT IN REVERSE THE STEERING FROZE AND ACTED LIKE MANUAL STEERING. FOUND OUT IT HAS THE DEFECTIVE ELECTRIC STEERING MOTOR THAT MOST OF THE GM'S FROM 2005 - 2010 WERE RECALLED AND FIXED AT NO COST BUT THEY DIDN'T PUT THE TORRENT ON THAT LIST EVEN THOUGH THEY WERE HAVING THE SAME ISSUES AS WITNESSED FROM THE COMPLAINTS ON THE GM SITE OF STEERING FREEZING ON THE HIGHWAY WITH NO WAY TO TURN OR CONTROL THE VEHICLES. THEY STILL DID NOTHING TO FIX THE PROBLEMS AND ONE PERSONS TORRENT ROLLED OVER FROM THE STEERING FREEZING AND NOT BEING ABLE TO TURN. I WANT TO KNOW WHY GM HAS NOT ISSUED A RECALL FOR THIS ON THE PONTIAC TORRENT? OURS WILL COST US $1300 PLUS LABOR TO FIX IT AND IT SHOULD NEVER HAVE COME TO THIS GOING BAD BUT SHOULD HAVE BEEN REPAIRED BEFORE WE PURCHASED IT USED. THERE IS NO EXCUSE FOR PUTTING PEOPLE AND THEIR FAMILIES IN DANGER FROM THIS KNOWN ISSUE BY GM AND THEY SHOULD BE SUED FOR ENDANGERING OUR KIDS AND FAMILIES BY NOT RECALLING AND FIXING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631782September 9, 2014
FUEL/PROPULSION SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES AND THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE CONTACT'S VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE ON NUMEROUS OCCASIONS WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10630443September 3, 2014
ENGINE, ELECTRICAL SYSTEM
ABLE TO TAKE KEY OUT OF IGNITION WITH THE CAR IN NEUTRAL GEAR AND RUNNING. CAR WAS TOWED TO DEALERSHIP WHERE SOME WORK WAS DONE, HOWEVER, WHEN CHECKED WITH ATTENDANT, INCIDENT RECURRED. CAR STARTED PUT CAR IN NEUTRAL REMOVED KEYS FROM CAR CAR CONTINUED RUNNING, ENGINE DID NOT CUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629327August 29, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
MY VEHICLE WOULD LOOSE ALL ELECTRICAL POWER AND ENGINE WOULD TURN OFF WHILE TRAVELING. ALL ELECTRICAL AND ENGINE WOULD STOP FOR TWO TO FIVE SECONDS THEN COME RIGHT BACK ON. DURING THAT TIME MY CAR BECAME DIFFICULT TO STEER AND DECREASE ACCELERATION. THEN EVERYTHING WOULD COME RIGHT BACK ON. MY CLOCK WOULD HAVE TO BE RESET. THEN THIS MORNING MY CAR WOULD NOT START AND LOST ALL POWER. THE VEHICLE WOULD NOT TURN OVER NOR MAKE NO SOUNDS. WHEN I TRY TO PUT THE KEY IN OFF MODE, THE IGNITION KEY WOULD NOT GO INTO TURN OFF MODE. ALL THE DOORS WERE LOCKED AND WOULD NOT OPEN, ACCEPT FOR DRIVERS DOOR WAS UNLOCK. A FEW HOURS WENT BY THEN TRIED AGAIN AND THE VEHICLE STARTED. I WAS ABLE TO TAKE THE KEY OUT OF THE IGNITION. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT IS ON. AT THIS TIME I CAN NOT TRUST THIS VEHICLE HOWEVER NEED TRANSPORTATION BACK AND FORTH TO WORK. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629209August 28, 2014
VEHICLE SPEED CONTROL
SUDDENLY WHILE DRIVING THE CAR WOULD NOT ALLOW ME TO ACCELERATE IN THE MIDDLE OF THE ROAD. WHEN APPLYING PRESSURE TO THE GAS PEDAL IT MADE THE NOISE/SOUND AS THOUGH IT WANTED TO ACCELERATE BUT WOULD MOVE NOWHERE. AFTER TURNING THE CAR OFF AND BACK ON IT ACCELERATED FOR ABOUT 5 SEC WHEN PRESSURE APPLIED TO THE GAS PEDAL, THEN REPEATED THE ACTION (SOUNDING LIKE IT WANTED TO ACCELERATE WHEN THE GAS PEDAL WAS PRESSED BUT WENT NOWHERE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622291August 14, 2014
STEERING, ELECTRICAL SYSTEM
AS I WAS DRIVING IN A GROCERY STORE PARKING LOT, I HEARD A SQUEAL OR WINDING SOUND THEN I SAW A PUFF OF SMOKE COME OUT OF MY STEERING WHEEL - IGNITION AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619169August 6, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, FUEL SYSTEM, GASOLINE
WE PURCHASED THE 2007 PONTIAC TORRENT ON 10/02/2013. THE TEST DRIVE SEEMED TO BE FINE. WE DROVE THE CAR IN THE CITY. THE AVERAGE SPEED LIMIT IS 25-35. WE ONLY DRIVE THE CAR TO AND FROM WORK AND ALMOST OF THE TIME TO VARIOUS DRIVES. WHEN I HAD TO USE HIGHWAY 95 IN DELAWARE THE CAR BEGAN PULLING BACK AND WOULD NOT SHIFT AND FROM 40-55 (60) THE CAR DOES NOT SHIFT FROM 35-60 ALL OF THE TIME. WE HAD TO TAKE THE VEHICLE FOR INSPECTION ON 06/18/2014 WE HAD THE VEHICLE FOR 6-7 MONTHS . THE 2007 TORRENT FAILED (WHEN WE HAD ONLY OWNED IT 5-6 MTHS). PF9-RETURN MVXCS20P, MVXCS30M, WE HAD NO CHOICE BUT, TO HAVE THE CAR REPAIRED THAT DAY. CERTIFIED AUTOMOTIVE AND DIAGNOSED ( MALFUNCTION INDICATOR LAMP ) AKA SERVICE ENGINE INCLUDES THE SCANNING OF COMPUTER CODES INMEMORY COMPARING DA TA STREAM-CLEARING MEMORY-PERFORMING RETEST FOR HARD CODES. DIAGNOSE VEHICLE FAILED DMV EMISSIONS HAD 2 CODES: P0404-P0405 BOTH OF WHICH ARE ASSOCIATED WITH EGR POSITION ERROR WHICH CAUSED THE FAILURE OF THE EGR EXHAUST GAS RECIRCULATION VALVE. THE EGRV (EGR VALVE ASSEMBLY) AND THE EGRP (EXHAUST GAS RECIRCULATION VALVE INLET PIPE & GASKET ( 402.84 ) DIAGNOSTIC CODES C0561, P0404,& P0405. PRIOR TO RETURNING TO THE DMV WE HAD TO GO ON 95 AND DRIVE THE CAR FOR A MINIMUM OF 20 MINUTES PRIOR TO PASS INSPECTION. CONFIRMED FIX SUMMARY 21 - EXHAUST GAS RECIRCULATION (EGR) VALVE, 1 - EXHAUST GAS RECIRCULATION (EGR) PASSAGES, 1 - EXHAUST RECIRCULATION WIRING. COMMAND EGR VALVE OPENS AND IDLE AT TIMES WILL STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619220August 6, 2014
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
REPORTED VERY SLUGGISH ACCELERATION "CHUGGING" BETWEEN 45-65 MPH FOR THE LAST YEAR. NO ENGINE LIGHT. TOOK TO DEALER AND THEY "COULDN'T RECREATE IT" SO NOTHING DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619227August 6, 2014
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
CAR REFUSED TO ACCELERATE WHEN I TRIED TO GET OUT OF A DANGEROUS SITUATION. HAD TO FLOOR THE ACCELERATOR AND ENGINE LIGHT LIT UP FOR A FEW MINUTES ONLY. JERKING (LACK OF ACCELERATION) CONTINUED UNTIL CALLED GM HO AND CONNECTED WITH MY DEALER UNDER "SPECIAL COVERAGE." HAD TO TAKE A MECHANIC ON THE ROAD AND DUPLICATE TO BE SURE I WAS NOT DISMISSED AGAIN WITHOUT FIXING. GIVEN A HARD TIME ABOUT GETTING THE FULL SPECIAL COVERAGE TO COVER THE SPARK PLUG WIRES & SPARK PLUGS, BUT DEALER GAVE IN SINCE REPEATED VISITS FOR SAME PROBLEM. STILL AWAITING A "SPECIALIST" FROM GM TO CALL BACK REGARDING SPARK PLUGS BEING INCLUDED AND WHY I CANNOT VIEW THE ACTUAL "SPECIAL COVERAGE" DOCUMENT AS TO THIS PROBLEM POSSIBLY REPEATING ITSELF EVERY 6 MONTHS PER OTHER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618601August 4, 2014
STEERING
AS I WAS DRIVING I SAW SMOKE COME FROM THE STEERING COLUMN OF MY TRUCK. THEN AGAIN AS I TURNED THE KEY IN THE IGNITION I SAW SMOKE COMING FROM THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616982July 28, 2014
STEERING
MY STEERING WHEEL LOCKS UP WHILE DRIVING, EITHER WHEN I'M MAKING AN ATTEMPT TO TURN OR WHEN I FIRST TURN ON THE CAR AND GO IN REVERSE AND TURN THE WHEEL AND IT LOCKS UP CAUSING THE INABILITY TO STEER THE CAR. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, BUT THE MOST RECENT. THIS HAS BEEN HAPPENING AS FAR BACK AS 2009. IT COMES AND GOES. I TOOK IT TO A GM DEALERSHIP AND PAID $1,800 TO REPLACE THE STEERING COLUMN IN MARCH 2014 AND IT JUST HAPPENED AGAIN. THIS IS VERY DANGEROUS AND UNFORTUNATELY I WILL HAVE TO GET ANOTHER CAR BECAUSE IT'S NOT SAFE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616658July 27, 2014
FUEL/PROPULSION SYSTEM
REAR PASSENGER SIDE OF CAR SMELLED LIKE GAS, DIFFICULTY STARTING CAR. CAR WAS TAKEN IN FOR REPAIRS, WHICH REQUIRED A FUEL PUMP REPLACEMENT. THERE IS A RECALL FOR THIS BUT ONLY IN THE STATES OF ARIZONA, CALIFORNIA, NEVADA AND TEXAS WHILE THIS INCIDENT OCCURRED IN VERMONT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616556July 26, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
HI THERE, I AM HAVING TROUBLE WITH THE IGNITION SWITCH ON MY 2007 PONTIAC TORRENT. THIS HAPPENS NUMEROUS TIMES THROUGHOUT THE MONTH. THE CAR WILL SHUT OFF ON IT'S OWN, WHILE DRIVING AND I HAVE HAD TO COAST TO THE SHOULDER AND PUT THE CAR IN PARK AND RE START IT, THIS IS VERY DANGEROUS I HAVE ALSO ALMOST BEEN HIT A FEW TIMES TRYING TO COAST TO THE SHOULDER. I ALSO HAVE THE PROBLEM WHEN I AM PARKING AND PUT IT IN PARK THE KEY WILL NOT COME OUT OF THE IGNITION. I HAVE TO DRIVE AROUND, BACK UP , TURN IT OFF AND ON, ETC JUST TO GET IT OUT. I HAVE CALLED GENERAL MOTORS MULTIPLE TIMES TRYING TO HAVE THEM FIX THIS ISSUE BUT THEY ARE VERY RUDE AND DISRESPECTFUL. THIS IS NOT SAFE FOR ME AS THIS IS MY ONLY VEHICLE AND I AM A FULL TIME COLLEGE STUDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616180July 25, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE 1ST THING THAT HAPPENED WAS THE STABILITY TRAC WARNING CAME ON, TOOK TO THE DEALERSHIP, THEY COULD NOT FIND ANYTHING WRONG AND RESET, THIS HAPPENED SEVERAL MORE TIMES UNTIL I TOOK IT TO THE LOCAL GARAGE AND THEY REPLACED A SENSOR. AFTER THAT THE CRUISE CONTROL WENT OUT, WAS INTERMITTENT UNTIL IT NO LONGER WORKS AND THEY HAVE NOT BEEN ABLE TO DETERMINE THE PROBLEM, SO I HAVE BEEN WITHOUT FOR A YEAR. THE NEXT THING TO GO WAS THE DRIVERS SIDE TAIL LIGHT, I HAVE HAD THE BULB REPLACED 4 TIMES, IT LASTS ABOUT A DAY, THE DRIVERS SIDE RUNNING LIGHTS WENT, BULB REPLACED SEVERAL TIMES, THE SHOP HAS NOT BEEN ABLE TO DETERMINE WHY, THE CODE STATES AN ELECTRICAL PROBLEM, SO I DRIVE WITHOUT DRIVERS SIDE RUNNING LIGHTS. HAVE BEEN PULLED OVER SEVERAL TIMES BY POLICE OFFICERS, THEY SAY THEY UNDERSTAND AND TOLD ME TO GET IN TOUCH WITH GMC, WHICH I HAVE DONE. STILL NO RESULT. OH AND I HAVE TAKEN IT TO THE DEALERSHIP, THEY CANNOT DETERMINE, BUT OFFERED TO FIND AND REPAIR FOR $700.00 AND IF GMC EXTENDS A RECALL, I WILL BE REIMBURSED, SO APPARENTLY IN MY ESTIMATIONS, THEY KNOW THE PROBLEM EXISTS. WHAT I AM AND HAVE BEEN GOING THROUGH READS VERY MUCH LIKE PROBLEMS WITH OTHER GMC PRODUCTS THAT HAVE BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615759July 23, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE STREET COMING TO A STOP WHEN ALL OF A SUDDEN THE ANTI LOCK/ TRACTION CONTROL ACTIVATED WHILE TRYING TO STOP. FOR A COUPLE SECONDS I WASN'T ABLE TO STOP AS IF THE CAR WAS PREVENTING THE WHEELS FROM LOCKING UP AS IT WOULD ON WET PAVEMENT BUT IT WASN'T WET AT ALL. THERE WAS PULSATION IN THE BREAK PEDAL PREVENTING ME PRESSING THE BREAK PEDAL ALL THE WAY DOWN AND THE VEHICLE WASN'T SLOWING DOWN AT ALL CAUSING ME TO ALMOST RUN INTO THE BACK OF A SCHOOL BUS. IT STILLS CONTINUES TODAY AFTER 2 VISITS TO THE DEALER SHIP AN INDEPENDENT REPAIR FACILITY. THERE HAS BEEN SEVERAL NEAR MISSES WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615781July 23, 2014
ELECTRICAL SYSTEM
THE ELECTRICAL WIRES IN THE DRIVER SIDE DOOR BECOMES BROKEN AND DETACHED. THIS CAUSES NUMEROUS ISSUES: THE DRIVER SIDE DOOR, DRIVER SIDE WINDOW, DRIVER LEFT SIDE MIRROR TO BECOME INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615779July 23, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, WHEELS
I WAS DRIVING DOWN THE STREET WHEN A BUS PULLED IN FRONT OF ME TO MAKE A LET TURN. I WENT TO APPLY THE BRAKES AND I ONLY GOT A PULSATION IN THE BRAKE PEDAL AND THE VEHICLE WOULDN'T SLOW DOWN UNTIL IT WAS TOO LATE. THE FRONT OF MY VEHICLE HIT THE SIDE OF THE BUS CAUSING SIGNIFICANT DAMAGE TO BOTH THE VEHICLES. AFTER THE ACCIDENT I NOTICED THE TRACTION CONTROL AND ABS LIGHTS WERE ILLUMINATED. AFTER THAT ACCIDENT THE BRAKES HAVE BEEN DOING THE PULSATION AND INABILITY TO STOP. I HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES AND REPLACED WHEEL HUBS AND SPEED SENSORS AND THE PROBLEM STILL PERSIST. THIS IS AN EXTREMELY DANGEROUS PROBLEM AND GM HAS DONE NOTHING! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10614770July 19, 2014
STEERING
WHILE STOPPED AT A STOP LIGHT NOTICE SMOKE COMING FROM VEHICLE STEERING COLUMN. SMOKED STOOPED WHILE DRIVING BUT OCCURRED AGAIN AS I INSPECTED WHILE BEING PARKED. STOPPED AFTER TURNING OFF IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611284July 17, 2014
ELECTRICAL SYSTEM, SEATS, AIR BAGS
AIR BAG SERVICE LIGHT ILLUMINATED ON THE DASH. SERVICE AIR BAG MESSAGE APPEARED IN DRIVERS INFORMATION CENTER. ALSO NOTE THAT THE AIR BAG WILL GO ON OFF INTERMITTENTLY WITH SOMEONE IN THE SEAT. A 200 POUND MAN SITTING IN THE SEAT SHOULD RENDER THE AIRBAG OPERATIONAL, HOWEVER, IT STAYS OFF AND LIGHT ON. THIS IS A SEVERE SAFETY ISSUE THAT IN THE EVENT OF A CRASH THE AIRBAG WILL NOT DEPLOY/OPERATE CORRECTLY. ITS RIDICULOUS AND STANDARD FOR GM TO NOT ACKNOWLEDGE THIS IS A PROBLEM AND FIXING IT UNTIL SOMEONE IS KILLED. THIS IS NOT AN EXPENSE A VEHICLE OWNER SHOULD BE EXPECTED TO PAY WHEN IT IS AN OBVIOUS/ BLATANT DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Pontiac Torrent