Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10643789October 10, 2014
EXTERIOR LIGHTING
THERE IS A CLICKING SOUND LIKE THE SIGNAL LIGHT IS NOT WORKING. WITH OUT HAVING THE SIGNAL IS NOT ON. WE HAVE REPLACED THE MULTIFUNCTION SWITCH AND THE HAZARD SWITCH. THIS HAS NOT TAKEN CARE OF THE PROBLEM. WE HAVE ALSO SEEN SMOKE COMING FROM THE STEERING COLUMN TWO DIFFERENT TIMES, ONCE BEFORE REPLACING MULTIFUNCTION SWITCH ONE AFTER, THE SOUND IS COMING FROM THE DASH. HAVE ALSO HAD PROBLEMS WITH THE BACK DRIVERS SIDE TAIL LIGHTS, SOMETIMES THE WORKED OTHERS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643416October 8, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BEGAN TO SMOKE. THE INSTRUMENT PANEL GAUGES FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10641637October 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641805October 6, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED AND CAUSED THE PASSENGER AND DRIVER SIDE AIR BAGS TO SLIGHTLY POP OUT, BUT NOT FULLY DEPLOY. AN INDEPENDENT MECHANIC REPAIRED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641299October 3, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY FAILED TO MANUALLY UNLOCK THE DRIVER'S SIDE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,355.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640827October 2, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
MY CAR SHUT OFF. MY BRAKES GOT HARD AND I LOST CONTROL. I HIT A CURB POPPED MY TIRE. IT SCARED THREE OF MY KIDS. IT HAPPENED ON 09/22/2014 AROUND 7:45AM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10640195September 30, 2014
STRUCTURE:BODY, AIR BAGS, EXTERIOR LIGHTING
IN MANY OCCASIONS I HAD A COUPLE OF INCIDENTS, ONE BECAUSE OF A YELLOW POLE AND ANOTHER BECAUSE OF AN OBJECT IN THE FREEWAY. AND THE AIR BAG WOULDN'T DEPLOYED. I PAID FOR THE REPAIRS AND I AM STILL DRIVING THIS CAR. AFTER READING THE LETTER I RECEIVED I HAVE COME TO ONE UNDERSTANDING THAT IS THAT THE CAR ISN'T SAFE. WHAT IS YOU RECOMMENDATION ON MY CONCERNS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10639630September 28, 2014
STRUCTURE:BODY, AIR BAGS, VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY AT AROUND 50 MPH WHEN I NEEDED TO SLOW DOWN DUE TO THE CAR IN FRONT OF ME SLOWING DOWN. I PRESSED ON THE BRAKES AND THEY DID NOT SEEM TO BE WORKING AS THEY SHOULD. I HAD NOT HAD ANY PROBLEMS WITH THEM IN THE PAST DAYS AND IT SEEMED TO COME OUT OF NOWHERE. THE CAR DID NOT STOP BECAUSE THE BRAKES SEEMED TO HAVE COMPLETELY SHUT DOWN INCLUDING THE POWER BREAK. SO I HIT THE CAR IN FRONT OF ME AND MY CAR WAS TOTALED. SOME WEEKS LATER I RECEIVED A SAFETY RECALL LETTER FOR MY CAR (RECALL 14350). IT STATES THAT IF I HAVE ANY WEIGHT ADDED ON TO MY KEY RING IT MIGHT MOVE MY KEY FROM THE "RUN" POSITION. BY THAT HAPPENING, MANY THINGS WILL AUTOMATICALLY SHUT DOWN. ONE OF THEM BEING THE POWER BRAKE. WHICH WOULD INCREASE THE RISK OF OF BEING INVOLVED IN A CRASH, AND IN MY CASE I WAS. IF I HAD BEEN INFORMED ABOUT THIS RECALL BEFORE I WOULD'VE IMMEDIATELY REMOVED ANY EXTRA WEIGHT ON MY KEY RING TO PREVENT SOMETHING LIKE THIS. THE LETTER ALSO STATES THAT MY DEALER WILL FIX THE DEFECT BUT I AM AFRAID THAT IS TOO LATE SINCE MY CAR IS TOTALED AND MY INSURANCE DOES NOT COVER THE DAMAGE. IS THERE ANYTHING ELSE I CAN DO SINCE CLEARLY THIS WAS NOT MY FAULT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10639670September 28, 2014
AIR BAGS
MY DAUGHTER JUST LEFT HOUSE DROVE DOWN STREET HIT A TREE AIR BAGS DID NOT DEPLOY CAR WAS WRECKED DO WE GET COMPENSATED FOR THIS SINCE THE CAR HAS BEEN RECALLED FOR IGNITION RECALL#14350 SHE SAID IT LOCKED UP LUCKILY SHE WAS NOT ON THE HIGHWAY THANK YOU FOR YOUR TIME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10639403September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED NHTSA CAMPAIGN 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT A PERMANENT FIX. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638688September 24, 2014
ELECTRICAL SYSTEM
WHERE IS MY RECALL NOTIFICATION LETTER ?? THIS CAR CONTINUES TO DIE/SHUT OFF AT ANY TIME - I LOVE RIDING IN MY CASKET AND WAITING FOR THE DAY OF MY FUNERAL TO COME - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637496September 19, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2005 PONTIAC GRAND AM. WHILE DRIVING 35 MPH, THE DRIVER SWERVED TO AVOID AN OBJECT IN THE ROAD. AS A RESULT, THE VEHICLE ROLLED OVER THREE TIMES AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS KILLED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10637521September 19, 2014
STRUCTURE:BODY, ENGINE AND ENGINE COOLING
GOING THROUGH AN INTERSECTION, THE CAR SHUTS OFF AND THE CAR FOLLOWING RUNS INTO THE THE BACK OF US. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10637528September 19, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). WHILE IDLING AT A STOP SIGN, THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED IN MAY OF 2014. THE VEHICLE WAS TOWED AWAY AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10637600September 19, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN SHAKING AND SMOKE WAS EMITTED FROM THE EXHAUST PIPE. A PRIVATE MECHANIC DIAGNOSED THAT THE VEHICLE HAD A BLOWN HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637077September 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION WHILE THE ENGINE WAS ON. THE CONTACT MENTIONED THAT THE VEHICLE WOULD REMAIN ON. ALSO, THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633454September 16, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE, EXTERIOR LIGHTING
WANTED TO KNOW IF YOU HAVE A RECALL FOR THIS INCIDENTS. I HAVE BEEN TO THE DEALER SINCE 2000 AND CONTINUE WITH THE SAME PROBLEMS. THE DASH IS DEFECTED HAS BEEN REPLACED TWICE BECAUSE IT LIFTS UP AND CAN'T SEE THE ROAD VERY WELL. IN PUERTO RICO THE DEALER ROYAL MOTORS DOES NOT SELL PONTIAC ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633572September 16, 2014
STEERING
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. IN ADDITION, THE STEERING WHEEL FAILED TO RESPOND AND THE VEHICLE CRASHED INTO A CONCRETE WALL. THE CONTACT AND HER CHILD SUSTAINED INJURIES TO THE ARMS, WRISTS, CHEST, RIBS, AND THE LEGS WHICH BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10633819September 16, 2014
ENGINE
04/08 I READ AN ARTICLE IN THE DETROIT FREE PRESS ABOUT GM SETTLING A CALIFORNIA CLASS ACTION LAWSUIT FOR $29 MILLION RELATED TO THEIR LONG LIFE DEX COOLANT LISTING POSSIBLY 1.3 MILLION GM VEHICLES WITH THE POTENTIAL FOR CROSS CONTAMINATION OF OIL & COOLANT DUE TO THEIR DEX COOLANT DISSOLVING THE SILICONE INTAKE MANIFOLD GASKET.OWNING BOTH THIS 03 AND A 99 GRAND AM GT ON THE LIST I CONTACTED PONTIAC CUSTOMER ASSISTANCE TO ASK WHY NO NOTICE WAS GIVEN BUT THEY SIMPLY PLAYED DUMB AND DELAYED AND DEFLECTED MY CONCERNS FOR MONTHS. THEY INSISTED I TAKE MY CARS TO MY LOCAL DEALER AND PAY FOR THE DIAGNOSIS! I RESPONDED I HAVE 29 MILLION REASONS WHY I SHOULDN'T HAVE TO.FINALLY AFTER BEING STONEWALLED FOR MONTHS I TOOK A DAY OFF WORK 11/08 AND TOOK MY 99 TO SOMERSET PONTIAC IN TROY,MI AND AFTER 1ST BEING DENIED ANY FREE INSPECTION THE SERVICE MGR. HAD A MECHANIC COME TO THE WRITE UP AREA,POP THE HOOD,UNSCREW THE OIL CAP REVEALING A BROWN FROTH HE SAID"YEAP YOU HAVE THAT PROBLEM" BUT REFUSED ANY SERVICE UNLESS GM STEPPED UP TO THE PLATE AS THEY HAD PUT UNDISCLOSED SELF IMPOSED LIMITS ON CLAIMS SUCH AS LESS THAN 10 YEARS,70,000 MILES AND A 10/19/08 FILING DEADLINE.THE 03 MET ALL RESTRICTION EXCEPT THE DEADLINE BUT MY ESCALATION TO THE DISTRICT SERVICE MGR.PAID NO DIVIDENDS.WHEN GM WENT INTO BANKRUPTCY I FIGURED NO SENSE KICKING A DEAD HORSE AND PAID TO HAVE THE GASKET REPLACED ON THE 99 AT A COST JUST OVER $800 & HOPED ANNUAL NON DEX COOLANT REPLACEMENTS & REGULAR OIL CHANGES MIGHT AVOID THE SAME PROBLEM IN THE 03 BUT AN OIL CHANGE AT MATTHEW HARGRAEVES CHEVY ON 2/12 DISCOVERED OIL IN THE COOLANT.FURTHER ONLINE SETTLEMENT RESEARCH REVEALED THAT THE BANKRUPTCY COURT FORCED GM TO EXTEND THE CLAIM DEADLINE TO 9/30/09 MAKING MY CLAIM ON THE 03 COMPLETELY VALID.BUT AGAIN MY EFFORTS THRU THE DEALERSHIP,GM CUSTOMER SERVICE & UP TO THE MANAGER OF STRATEGY& REPUTATION FELL ON DEAF EARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633100September 15, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TO: GENERAL MOTORS I JUST SIGNED THE FOLLOWING PETITION ADDRESSED TO: GENERAL MOTORS. ---------------- RECALL FAULTY PASSLOCK SYSTEMS THOUSANDS OF PEOPLE ARE BEING LED IN CIRCLES BY ANY VEHICLE WITH A PASSLOCK II SYSTEM AND IT IS AN UNSAFE PROBLEM WITH THESE CARS THAT NEEDS TO BE FIXED. IT PREVENTS VEHICLES FROM RESTARTING IN POTENTIALLY DANGEROUS AREAS WHILE THE VEHICLE RESETS AND CAN PERMANENTLY DISABLE THE CAR IF NOT ADDRESSED. THE PROBLEM LIES IN A DESIGN OVERSIGHT AND CUTTING A MATERIAL COST BY PUTTING IN A CHEAP COMPONENT THAT ANY BASIC CHEMIST COULD TELL YOU WOULD GO BAD WITHIN A YEAR OR TWO. CHANGE YOUR IGNITION SWITCH CONTACT FROM NICKEL TO GOLD PLATED CONNECTORS AND OXIDATION WILL NOT CAUSE FAULTY READINGS TO TRICK YOUR VEHICLES INTO THINKING THAT THEY ARE BEING STOLEN AND SHUTTING OFF THE FUEL PUMPS. REMUNERATION FOR INDIVIDUALS IMPACTED BY THIS FINANCIAL BURDEN FOR THE PURCHASE OF YOUR VEHICLES IS ALSO A REQUEST AS THIS PROBLEM IS A GOLD MINE FOR CAR MECHANICS, BOTH GM CERTIFIED AND FREELANCE, TO TROUBLESHOOT NUMEROUS SYSTEMS BEFORE IDENTIFYING THE PROBLEM PROPER. ---------------- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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