Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10653428November 7, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653434November 7, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED AND THE STEERING AND BRAKES SEIZED. AS A RESULT, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE CRASHED INTO A POLE. NO POLICE REPORT WAS FILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10653137November 6, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED AND THE VEHICLE DID NOT RESTART. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,798.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653148November 6, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE TRAVELING APPROXIMATELY 20 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND INTERMITTENTLY SHUT OFF. THE CONTACT INDICATED THAT THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE AND TO AVOID A CRASH INTO ON COMING TRAFFIC, THE CONTACT SWERVED TO THE RIGHT. THE TIRES WENT FLAT AND THE CONTACT CRASHED INTO A CURB. THE AIR BAG DEPLOYED DIRECTLY IN THE CONTACT'S FACE AND THE VEHICLE COASTED DUE TO THE INTERMITTENT FAILURE. THE RESIDUE FROM THE DRIVER SIDE AIR BAG WAS CONSUMING THE VEHICLE SO THE CONTACT AND THE PASSENGER EXITED THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE FACE, NECK AND BACK. THE PASSENGER DID NOT SUSTAIN ANY INJURIES. THE DRIVER AND THE PASSENGER DID NOT RECEIVE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND REPAIR. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) A FEW DAYS AFTER THE FAILURE AND WAS WAITING FOR THE DEALER TO SCHEDULE THE RECALL REPAIR ALONG WITH THE REPAIRS FROM THE FAILURE THAT OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10653013November 6, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT HAD THE VEHICLE TOWED MORE THAN THREE TIMES DUE TO THE VEHICLE STALLING AND THE KEY FAILING TO TURN OVER INTO THE ON POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 00V140000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652723November 5, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I HAD ALL ISSUES SERVICE , THE VEHICLE CONTINUES TO HAVE ELECTRICAL ISSUE BURNING OUT FUSES CAR WONT START. THERE IS NO CHECK ENGINE TO INDICATE CAUSE IF FAULTY FUSE. TOOK THE CAR TO SEVERAL MECHANIC NO ONE CAN SOLVE THE ISSUE CAR WONT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652745November 5, 2014
ELECTRICAL SYSTEM
I AM THE ORIGINAL OWNER OF THIS CAR AND AFTER MY LEASE ENDED, I PURCHASED IT. AS OF A FEW YEARS AGO, I SIGNED IT OVER TO MY DAUGHTER. AS SHE WAS DRIVING IT, ALL DASH INSTRUMENTS WENT OUT, THEN ON, THEN OFF. SOMETIMES IT WOULDN'T COME ON AT ALL. EVENTUALLY WE DISCOVERED BY BUMPING THE DASH, EVERYTHING WOULD COME ON.AS THIS BECAME A REAL ISSUE, I CALLED AROUND AND WAS TOLD THAT THE DASH INSTRUMENT CLUSTER WAS BAD, SO I PURCHASED A NEW ONE. INSTALLED IT, AND FOUND OUT IT HAPPEN AGAIN. I SENT IT IN FOR REPAIR, GOT IT BACK, RE-INSTALLED IT ONLY TO SEE THE SAME PROBLEM. I THEN PURCHASED A USED ONE,,,,,SAME THING. FINALLY DECIDED THAT IT MIGHT BE THE IGNITION SWITCH. REPLACED IT AND PROBLEM SOLVED. I OPENED UP THE OLD SWITCH AND FOUND IT WAS ALL SHORTED AND CORRODED. MY ISSUE IS THAT OCT. 2014, MY DAUGHTER JUST GOT A LETTER OF THAT DEFECT TO GET REPLACED. ALL THAT TIME SHE WAS DRIVING IT, ANYTHING COULD HAVE HAPPENED NOT TO MENTION ALL THE MONEY AND TIME IT COST ME. 11 YEARS LATER. WHY WAS GM ALOUD TO HIDE THE DEFECTS THAT LONG PUTTING SAFETY OF DRIVERS AND PASSENGERS AT RISK? THEY NEW OF THE PROBLEMS AND IGNORED THEM. I'M PISSED AND RIGHTFULLY SO. I JUST GOT A LETTER ON MY 2005 CADILLAC DEVILLE FOR THE SAME ISSUE, 9 YEARS LATER. ALL GM IGNITION SWITCHES ARE BAD!! WHERE WERE YOU PEOPLE ALL THOSE YEARS AND WHAT TOOK SO LONG TO GET SOMETHING DONE ?? I BLAME YOU TOO. MAYBE YOUR ORGANIZATION NEEDS A SHAKE-UP ALSO. OH, ON MY CADILLAC,THE DEALER JUST REPROGRAMMED SOMETHING AND NEVER CHANGED THE SWITCH AND I WAS TOLD IT WILL BE OK NOW ???? WHAT ??? AND, MY DAUGHTER TRADED IN THE PONTIAC. YOU PEOPLE NEED TO QUIT SLAPPING THESE BIG COMPANIES ON THE WRIST. DON'T TELL ME THAT 9,,,11 YEARS, IT TOOK TO REALIZE A DEFECT. SOMEBODY ALLOWED THIS TO HAPPEN. I AM A FORMER GM EMPLOYEE, RETIRED, 30 YEARS. LET ME TELL YOU HOW SCREWED OVER I GOT BY THEM. ENOUGH SAID,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652748November 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HYDROPLANED AND CRASHED INTO A MEDIAN. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED MINOR INJURIES FROM THE SEAT BELT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10652769November 5, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TURN SIGNALS AND THE HAZARD LIGHTS FAILED TO WORK INTERMITTENTLY. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 03V327000 (EXTERIOR LIGHTING). HOWEVER, THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652777November 5, 2014
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS DURING INCLEMENT WEATHER, THE STEERING WHEEL SEIZED AND THE BRAKES FAILED CAUSING THE CONTACT TO CRASH. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THERE WAS A POLICE REPORT FILED. THE CONTACT MENTIONED THAT THE VEHICLE EXPERIENCE THE FAILURE DIRECTLY RELATED TO RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10652809November 5, 2014
SERVICE BRAKES, AIR BAGS
TL-THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH ATTEMPTING TO AVOID A CRASH, THE POWER BRAKES FAILED CAUSING THE CONTACT TO CRASH INTO A VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT AARE OF ANY INJURIES SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 141,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652826November 5, 2014
AIR BAGS, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DETAILS OF THE CRASH WERE NOT AVAILABLE. THE CONTACT STATED THAT THERE WERE ALSO PROBLEMS WITH THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652355November 4, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652382November 4, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE KEY WOULD NOT TURN OVER INTO THE ON POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INDICATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 238,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652406November 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE REVERSING OUT OF A PARKING LOT, THE VEHICLE SUDDENLY SHUT OFF AND THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652425November 4, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE ATTEMPTING TO START THE VEHICLE, THE ANTI-THEFT WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND WIRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652522November 4, 2014
FUEL/PROPULSION SYSTEM
I TOOK MY CAR IN FOR THE RECALL LAST WEDNESDAY, OCTOBER 29, 2014 AFTER RECEIVING THE NOTICE TO A GM DEALERSHIP HERE IN DENVER, CO TO FIX THE IGNITION PROBLEM IN THE RECALL. I WAS TOLD BY THE SERVICE CENTER THEY CANT FIX THE PROBLEM WITH MY IGNITION WITHOUT THE ORIGINAL SET OF PONTIAC KEYS FROM THE MANUFACTURER. I BOUGHT THIS CAR FROM DRIVETIME DEALERSHIP IN AURORA IN 2011, AND THE SETS OF KEYS THAT I RECEIVED FOR THE CAR WERE CUT KEYS FROM THE LOCAL HARDWARE STORE. RIGHT NOW I CANT GET THIS FIXED, THIS CAR IS DANGEROUS TO DRIVE, THE FUEL LINE SHUTS DOWN AT ANY GIVEN RANDOM TIME. IM MAKING PAYMENTS ON A CAR I CANT DRIVE, ITS UNSAFE. I WAS HOPING THE RECALL WOULD FIX THIS PROBLEM. I CALLED DRIVETIME DEALER THIS MORNING NOV, 4TH, 2014 TO SEE WHAT THEY CAN DO FOR A KEY AND WAS TOLD THEY CANT HELP ME, THE KEYS THAT WERE GIVEN TO ME ARE THE KEYS THEY HAD AT TIME OF SALE OF THE CAR, MY CAR WAS BOUGHT AT AN AUCTION SHE SAID....WHERE DO I GET THE MANUFACTURE ORIGINAL PONTIAC KEY FOR THIS VEHICLE, SINCE PONTIAC IS NO LONGER IN BUSINESS? WOULD GM BE ABLE TO MAKE ME A KEY TO THIS CAR FROM THE VIN SO I CAN DRIVE IT? I WOULD LIKE TO DRIVE THIS CAR WITHOUT BEING SCARED IT WILL SHUT OFF, IT DID LAST SATURDAY MORNING ON THE HIGHWAY, FORTUNATELY NO ONE HAS BEEN WAS BEHIND ME WHEN IT DECIDES TO SHUT OFF SO FAR ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652045November 3, 2014
UNKNOWN OR OTHER
I RECENTLY RECEIVED A RECALL IN THE MAIL FOR MY VEHICLE FOR THE IGNITION SWITCH RECOMMENDING THAT I TAKE IT IN TO GET IT FIXED AS SOON AS POSSIBLE FREE OF CHARGE. IT EXPLAINS THAT ANY ADDED WEIGHT SHOULD BE REMOVED FROM KEY RING EXCEPT CAR KEY. AROUND THIS TIME LAST YEAR, BEFORE THE PART HAD BEEN RECALLED, I HAD MULTIPLE KEYS ON MY KEY RING, AND THE IGNITION SWITCH WENT OUT, AND I HAD TO PAY TO HAVE IT REPLACED. SEEING HOW THIS PART HAS NOW BEEN RECALLED, I WOULD LIKE SOME KIND OF REFUND FOR HAVING TO REPLACE THIS PART WHICH IN THIS RECALL NOTICE SAYS IT WOULD BE FIXED FOR FREE, IF IT HAD BEEN CAUGHT IN TIME BEFORE IT HAD ALREADY BROKE. I BELIEVE I STILL HAVE THE RECEIPT FOR IT ALSO. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652072November 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHEN ATTEMPTING TO START THE VEHICLE, THE KEY WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT FELT THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) WOULD NOT BE A PERMANENT REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652093November 3, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 10-15 MPH, A TRAIN CRASHED INTO THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE FRONT DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT PASSENGER AND THE CONTACT SUSTAINED HEAD AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT A RECALL NOTICE FOR THE AIR BAG WAS RECEIVED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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