Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10090574September 7, 2004
STRUCTURE:BODY
DRIVER'S SIDE FLOOR GETS A PUDDLE WHEN IT RAINS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089064September 3, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
I PURCHASED MY VEHICLE IN JUNE OF 2000. IN AUGUST OF THE SAME YEAR I WAS LEFT ON THE SIDE OF THE INTERSTATE BECAUSE MY GAS GAUGE READ 1/2 TANK AND WAS ACTUALLY EMPTY. I WAS TOWED INTO TOWN AND LUCKILY MY CAR WAS UNDER WARRANTY AND REPAIRED AT NO CHARGE. I WAS TOLD IT WAS THE FUEL SENDER. SINCE THEN IT HAS HAPPENED FIVE MORE TIMES IN THE LAST FOUR YEARS. I'M ASTONISHED THIS PROBLEM HAS NOT BEEN INVESTIGATED MORE THOROUGHLY AND A RECALL ENGAGED. SOMETHING SHOULD BE DONE ABOUT THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088983September 2, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER MOVING TO TUCSON IN AUGUST OF 2003, MY POWER WINDOWS BEGAN FALLING OUT OF THEIR TRACKS ONE BY ONE. I CURRENTLY HAVE ONE WINDOW LEFT THAT ACTUALLY STAYS UP WITHOUT A DOOR STOP AND ONE THAT I CAN'T GET OUT OF THE DOOR FRAME BECAUSE I CAN'T GET THE DOOR APART. THE FRONT DRIVERS SIDE WINDOW IS DOWN IN THE DOOR. THE ONE WINDOW THAT IS STILL IN THE TRACK IS ON ITS LAST LEG. IT'S MAKING THE SAME SOUNDS THE DRIVERS SIDE DID BEFORE IT JUST FELL DOWN INTO THE DOOR. I HAVE SEVERAL CO-WORKERS WHO ALSO HAVE GRAND AMS AND ARE HAVING THE EXACT SAME PROBLEMS. APPARENTLY GM USED A PLASTIC CLIP TO HOLD THE WINDOWS IN PLACE AND THEY MAY HAVE MELTED IN THE HEAT. THE DEALERSHIP WANTS TO CHARGE ME $300 PER WINDOW, BUT I BELIEVE IT IS A MANUFACTURING DEFECT THAT SHOULD BE PAID FOR BY GM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089036September 2, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:ELECTRICAL
1998 PONTIAC GM RECALL IGNITION SWITCH HIGH CURRENT FLOW, THE DEALER RED MCCOMBS SUPIRIOR PONTIAC ADDED A RELAY SWITCH, AND NEVER REPLACED THE ORIGINAL IGNITION SWITCH THAT HAD BEEN SUBJECTED TO THE HIGH CURRENCY FLOW, NOW THE VEHICALE IS BACK IN THE SERVICE DEPARTMENT NEEDING THE IGNITION CYLINDER AND THE IGNITION SWITCH REPLACED IF THE ORIGINAL DEFECT RECALL WOULD HAVE BEEN SOUGHT OUT CORRECTLY BY THE DEALER THE VEHICLE WOULD HAVE BEEN SAFE. THE DEALER BILLED THE MANUFACURE FOR A INSTALLATION WIRE HARVEST, AND ON MY WORK ORDER FROM THE DEALER I SHOW ONLY THE RELAY KIT TO BE REPAIRED, THE DEALER TOLD ME THAT THEY HAD THE OPTION OF REPLACING THE IGNITION SWITCH BUT THE CHOSE NOT TO THIS WAS AN INCOMPLETE RECALL WORK . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090174September 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, SUSPENSION:FRONT:HUB, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THE IGNITION SWITCH/REAR HUB ASSEMBLY, AND FAN MOTOR, HAVE BEEN EITHER SERVICED AND/OR REPLACED DUE TO FLUIDS LEAKING OUT. CHECK ENGINE LIGHT WAS ON, AND THE VEHICLE WAS STILL LEAKING FLUID. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090096August 31, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE ACCELERATED UPON PARKING NEAR A STOP WITH FOOT OFF ACCELERATOR AND ON BRAKE PEDAL. CAR JUMPED OVER PARKING BUMP AND HIT A VEHICLES. NO FATALITIES OR INJURIES REPORTED. DEALERSHIP WAS NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10088876August 31, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING:HEADLIGHTS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE HAVE HAD A PROBLEM WITH THE WINDOWS NOT WORKING. WE'VE HAD TO PUSH UP THE WINDOW WITH OUR HANDS WHILE PUSHING THE POWER WINDOW BUTTON AND IT DOESN'T CLOSE ALL THE WAY. NOW IT DOES NOT WORK AT ALL. ALSO WE HAVE PROBLEMS WITH THE HEADLIGHTS STAYING ON. WE NOTICED IF WE PLAY WITH THE MULTIFUNCTION SWITCH (LIKE TURNING THE HIGH BEAMS ON AND OFF) THEN THE HEADLIGHTS WILL COME BACK ON AFTER A FEW TRIES. WE RECENTLY REPLACED ALL 4 BRAKES AND NOW THE ABS LIGHT IS ON AND STAYS ON. DEALER STATED THAT THERE'S NOTHING WRONG WITH THE ABS BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090083August 31, 2004
ENGINE AND ENGINE COOLING
WATER WAS COMING FROM THE ENGINE INTO THE VEHICLE. DEALER STATED THERE WOULD BE A CHARGE TO REPAIR VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083558August 31, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THE TURN SIGNAL FLASHER FAILED AND AS A RESULT THE VEHICLE WAS REAR ENDED WHILE ATTEMPTING TO MAKE A LEFT TURN. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090028August 30, 2004
ENGINE AND ENGINE COOLING
WHEN CONSUMER TURNED ON THE AIR CONDITIONER VEHICLE STALLED WHILE DRIVING AT ANY SPEED. VEHICLE WAS TOWED TO DEALERSHIP THREE TIMES, BUT DEALER COULD NOT REPRODUCE OR CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079985August 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING AT APPROXIMATELY 45-50 MPH THE CONSUMER APPLIED THE BRAKES AND THE VEHICLE DID NOT STOP. ALSO, THE BRAKE LINE WAS LEAKING AND THAT THE MOUNTING OF THE BRAKE LINE WAS TOO CLOSE TO THE ENGINE WHICH CAUSED THE BRAKE LINE TO LEAK. THE CONSUMER HAD THE VEHICLE TOWED BACK TO THE DEALER AND THE SERVICE MANAGER WAS VERY CAVALIER IN HIS APPROACH, THUS IRRITATING THE CONSUMER. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089903August 27, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING ENGINE LIGHT ILLUMINATED. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO THE LEAKAGE IN THE FUEL TANK. THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088697August 27, 2004
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC
THE LEFT REAR BRAKES ARE LOCKING. THE PADS AND ROTORS ARE GROUND DOWN TO THE POINT OF NEEDING REPLACEMENT. THE PADS AND ROTORS WERE REPLACED AND COMPONENTS CLEANED. THE PROBLEM IS STILL OCCURING. THE ABS, ANTILOCK, AND SERVICE VEHICLE SOON LIGHTS WILL COME ON AFTER START UP. THEY WILL STAY ON UNTIL THE ENGINE IS SHUT OFF AND RESTARTED. THE VEHICLE WILL NOT START. THE STARTER WILL CRANK, BUT THE ENGINE WON'T START. FIRST VISIT TO DEALER: FUEL PUMP WAS REPLACED. SECOND VISIT TO DEALER: OIL PRESSURE SENSOR WAS REPLACED, THIRD VISIT TO DEALER: VEHICLE THEFT DETERRENT CODES APPEARED IN COMPUTER. DEALER DOES NOT KNOW HOW TO FIX YET AND PROBLEM STILL PERSISTS. THE PROBLEM IS INTERMITTENT. OCCASIONALLY THE CARE WILL BE HARD TO START REQUIRING TAPING THE ACCELERATOR TO START IT. IF IT DOES NOT START THEN, IT WILL NOT START NO MATTER HOW LONG IT SITS (RECOMMENDED BY MECHANIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088600August 26, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
FAILURE OF LOWER INTAKE MANIFOLD CAUSING COOLENT AND OIL TO MIX IN ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089848August 26, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BY PUMPING THE BRAKES. VEHICLE STOPPED, AND THEN STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. BUT, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088580August 25, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
SIGNAL LIGHTS QUIT WORKING THE ONLY WAY TO GET THEM TO WORK IS PUT ON EMERGENCY FLASHERS THEN TURN THEM OFF. THE TRACTION GETS STUCK IN THE OFF POSITION AND WILL NOT GO OFF UNTIL CAR IS TURNED OFF. HAVE NOT REPLACED ANYTHING, MECHANIC SAID IT IS MANUFACTURING PROBLEM WITH ELECTRICAL SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088458August 24, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
LOW COOLANT LIGHT WOULD COME ON FOR A FEW SECONDS THEN SHUT OFF. MADE SURE COOLANT WAS FULL, STILL KEPT HAPPENING. STARED OVERHEATING AND NO HEAT. MECHANIC LOOKED SAID THERE WAS AIR IN THE COOLING LINE SO HE FLUSHED AND REFILLED, COULD NOT SEE ANY LEAKS. SAME THING HAPPENED AGAIN WITH IN A WEEK. BY THIS TIME MY CHECK ENGINE LIGHT CAME ON. WENT BACK TO MECHANIC AND HE THEN DID A NUMBER OF TESTS AND FOUND THAT IT WAS THE INTAKE MANIFOLD GASKET LEAKING. AFTER PAYING $700.00 TO HAVE THAT FIXED GOT THE CAR BACK AND ENGINE LIGHT WAS STILL ON AND USING ALLOT OF FUEL. SO TOOK IT BACK AGAIN AND AFTER EXTENSIVE TESTING FOUND THAT IT WAS MY PISTON RINGS WERE BAD ON THE 3RD CYLINDER AND THAT IT WOULD BE CHEAPER TO REPLACE THE ENGINE THAN FIX THE PROBLEM. WITH SO MANY CARS WITH THE SAME PROBLEM (NOT JUST A FEW, MOST OF THEM) I CAN'T BELIEVE THAT PONTIAC WILL NOT BACK UP THEIR PRODUCTS. PONTIAC HAS TURNED OUT TO BE A BIG DISAPPOINTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089606August 24, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VEHICLE CAUGHT ON FIRE DUE TO A SPACE BETWEEN THE FIREWALL AND THE INTERIOR. THERE WAS A SPACE WHERE WATER RAN DOWN, AND LEAVES GATHERED. THERE THE FIRE STARTED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10089616August 24, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WHILE DRIVING CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. VEHICLE CONTINUED TO ACCELERATE. CONSUMER LOST CONTROL OF THE VEHICLE AND HIT ANOTHER VEHICLE IN A HEAD ON COLLISION. DRIVER WAS NOT INJURED. BOTH FRONTAL DRIVER 'S AND PASSENGER AIR BAGS DID NOT DEPLOY. THE INSURANCE COMPANY HAD THE VEHICLE TOWED TO THE BODY SHOP. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10088481August 24, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
MY 2001 PONITAC GRAND AM SE1 WAS INVOLVED IN AN ACCIDENT WHERE I WAS MAKING A LEFT TURN AS WAS A VEHICLE APPROACHING IN THE OPPOSITE DIRECTION. I ENTERED THE INTERSECTION AT LESS THAN 10 MPH AND THE VEHICLE FROM THE OTHER DIRECTION VISUALLY ESTIMATED TO BE TRAVELLING AT 35 MPH MOVED FROM THE DEDICATED TURN LANE OUT INTO THE INTERSECTION WHERE WE COLLIDED. THE FRONT END OF THE 1989 CADILLAC EL DORADO STRUCK THE REAR PASSENGER SIDE DOOR AND REAR WHEEL. AS A RESULT SPUN THE REAR END OF MY VEHICLE APPROX. 90 DEGREES, PIVOTING OFF OF THE FRONT WHEELS. THE AIRBAGS DEPLOYED UPON IMPACT. THE DRIVER OF THE CADILLAC APPLIED HIS BRAKES AND LEFT APPROX 16 FEET OF SKID MARKS PRIOR TO IMPACT. GIVEN THIS INFORMATION AND THE LOW SPEEDS OF BOTH VEHICLES THE AIRBAGS SHOULD NOT HAVE DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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