Nissan Versa Complaints

3,327 consumer complaints on file.

#11015963August 17, 2017
ENGINE
I AM A MILITARY (USAF) HONORABLY RETIRED/DISABLE VETERAN. MY 2014 NISSAN VERSA WITH 95,000 HIGHWAY MILES, ON IT DUE WORK. WHERE I COMMUTE LONG DISTANCE TO GET TO. CVT TRANSMISSION STARTED SLIPPING AND JERKING WHEN DRIVING UP HILL. I TOOK MY CAR TO TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP. THIS PROBLEM HAS A LONG HISTORY AND BECAME VERY SERIOUS WHEN THE VERSA, HIT THE 60,000 MILES MARK. I TOOK THIS CAR TO TED RUSSELL NISSAN, IN WHICH THIS DEALER SERVICE DEPARTMENT DID NOT ADDRESS THE PROBLEM AND REFUSED TO FIX THE TRANSMISSION DEFLECT. MY 2014 NISSAN VERSA WITH 95,000 HIGHWAY MILES, ON IT DUE WORK. ON JUNE 10TH, 2017, MY NISSAN VERSA, CVT TRANSMISSION STARTED SLIPPING AND JERKING AGAIN, WHEN I WAS DRIVING UP HILL. I TOOK MY CAR TO TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP. THE TED RUSSELL MECHANIC SAID I NEED A NEW TRANSMISSION. THE MECHANIC COULD NOT EVEN TELL ME WHAT HAPPENED OR WHAT THE CAUSE OF THE FAILURE WAS. TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP SAID $3496.00 TO REPLACE. THE MECHANIC SAID I NEED A NEW TRANSMISSION. HE STATED THAT HE WAS SURPRISED THAT I WAS ABLE TO GET THIS MANY MILES ON THE CAR BECAUSE THOSE TRANSMISSIONS ARE A PIECE OF SH*T - DIRECT QUOTE. THE MECHANIC COULD NOT EVEN TELL ME WHAT HAPPENED OR WHAT THE CAUSE OF THE FAILURE WAS. TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP SAID $3496.00 TO REPLACE. PLEASE HELP ME!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015439August 15, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED MY FIRST NOTICE NHTSA RECALL 16V349 EARLY IN 2017. IT WAS A PRELIMINARY LETTER TO ADVISE OF THE PROBLEM WITH THE DEFECTIVE AIRBAGS AND NISSAN WAS WAITING FOR PARTS TO FIX THE VEHICLES. THEN I GOT A SECOND LETTER AND IT INSTRUCTED ME TO CALL MY LOCAL NISSAN DEALER AND HAVE THE CAR SERVICED. I TOOK MY CAR IN TODAY, 8/15/17 AND AFTER WAITING FOR TWO HOURS, WAS TOLD THEY WOULD NOT SERVICE JUST THE PASSENGER AIRBAG AND THAT I HAVE TO WAIT UNTIL 2018 WHEN THEY GET THE OTHER PART. KNOWING THE DANGER HERE, I WANT TO HAVE THE PASSENGER AIRBAG FIXED IMMEDIATELY! IF SOMETHING TRAGIC WERE TO HAPPEN, NISSAN WOULD BE RESPONSIBLE AND LIABLE SINCE YOU PUT ME ON NOTICE AND THEN DON'T CORRECT THE PROBLEM. I WOULD LIKE TO BE CONTACTED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015469August 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WAS REPAIRED PER AN UNKNOWN RECALL. REGARDING THE DRIVER'S SIDE AIR BAG RECALL, THE DEALER (SUTHERLIN NISSAN OF FORT PIERCE, 4815 US-1, FORT PIERCE, FL 34982, (772) 924-2668) WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE SUPPLIED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015129August 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WHILE THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER THEY INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,320. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015152August 14, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER (PLANET NISSAN IN LAS VEGAS, NEVADA) WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED AND THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015187August 14, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE BY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WOULD DECELERATE INSTEAD WITHOUT WARNING. WHEN THE FAILURE OCCURRED ON 11/25/2013, THE VEHICLE WAS TAKEN TO KELLY NISSAN OF ROUTE 3 (3830 EASTON-NAZARETH HWY, EASTON, PA 18045 (610) 258-8600) WHERE IT WAS DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION (CVT) NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. ON 7/31/2014, WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE AT TOWN CENTER NISSAN (2310 BARRETT LAKES BLVD, KENNESAW, GA 30144 (866) 799-4725), THE TECHNICIAN STATED THAT THE CVT NEEDED REPLACEMENT. THE PART WAS NOT REPLACED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE POWER TRAIN WAS OUT OF WARRANTY. THE CONTACT STATED THAT THE FAILURE RECENTLY RECURRED ON 7/10/2017. THE VEHICLE WAS TAKEN DON FRANKLIN AUTO MALL (3380 RICHMOND RD, LEXINGTON, KY 40509 (859) 263-5020) WHERE IT WAS DIAGNOSED THAT THE CVT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE PERSISTED INTERMITTENTLY EVER SINCE THE CVT WAS REPLACED IN NOVEMBER OF 2013. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED ONCE AGAIN OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE IN NOVEMBER OF 2013 WAS APPROXIMATELY 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015027August 14, 2017
AIR BAGS
TAKATA RECALL MY 2007 NISSAN VERSA'S PASSENGER AIRBAG HAS A RECALL ON IT (NHTSA ID 16V-349) FOR SOME TIME NOW, AND THE NISSAN DEALERSHIP NEAREST ME KEEPS TELLING ME THAT NO REPAIR PARTS ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004608August 14, 2017
STRUCTURE:BODY:DOOR, AIR BAGS
2012 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DOOR SENSOR PINS DETERIORATION RECALL 17V-144. *LD THE CONSUMER STATED 6 MONTHS IS NOT A REASONABLE AMOUNT OF TIME FOR THE REPAIR PARTS TO BECOME AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014873August 13, 2017
STEERING, UNKNOWN OR OTHER
A FEW WEEKS AGO WHILE I WAS DRIVING MY CAR SHUT OFF RIGHT IN THE MIDDLE OF THE STREET AND WAS UNABLE TO STEER, MY CHILDREN WERE IN THE CAR. I HAS GAS IN THE CAR, THE CAR NEVER OVERHEATED AND THERE WERE NO WARNING LIGHTS ON THE CAR. THIS HAPPENED TWICE ALREADY WITH THE FIRST TIME BEING JULY 15, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014939August 13, 2017
UNKNOWN OR OTHER
TAKATA RECALL PASSENGER AIRBAG ONE ON RECALL LIST, POSSIBLY DRIVER'S IS NOT SAFE ACCORDING TO THE SAFETY OF SAFECAR..GOVERNMENT DAD 81 HAS TO SIT IN BACK AND MY SIDE COULD HURT OR KILL ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014854August 12, 2017
AIR BAGS
TAKATA RECALL. I WAS TRAVELING ON US 77 IN VIRGINA WHEN THE TRAFFIC CAN TO A STOP DUE TO A MERGING ARROW. I MERGED AND STOP. I WAS REAR ENDED BY THE CAR BEHIND ME AS IT DID NOT STOP. MY CAR HIT THE CAR IN FRONT OF ME AND THEN ROLLED OVER. THE AIR BAGS DID NOT DEPLOY ANYWHERE IN THE CAR. I BELIEVE THE DRIVER'S AIR BAG SHOULD HAVE BEEN ENABLED AFTER HITTING THE CAR IN FRONT OF ME. I BELIEVE THE SIDE AIR BAGS SHOULD HAVE BEEN ENABLED WHEN THE CAR FLIPPED OVER. *BF *CN *JS *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11014857August 12, 2017
FUEL/PROPULSION SYSTEM
WHILE STUCK IN STOP AND GO TRAFFIC I TOOK MY FOOT OF THE BRAKE AND MY CAR STALLED. NO WARNING WAS GIVEN AND MY POWER STEERING TURNED OFF. I WAS ABLE TO TURN MY CAR BACK ON AND PULL TO THE SIDE OF THE ROAD. AFTER WAITING FOR A FEW MINUTES TO MAKE SURE IT WOULDN'T HAPPEN AGAIN I PULLED BACK ONTO THE FREEWAY. WITHIN A FEW FEET WHEN TAKING MY FOOT OFF THE BRAKE MY CAR STALLED AGAIN. I WAS REAR ENDED AND HAD TO PULL OVER TO THE SIDE OF THE ROAD AGAIN. THE TEMPERATURE WAS 101 AT THE TIME. WHEN SPEAKING TO NISSAN I WAS TOLD TO USE PREMIUM GAS AND ONLY FILL UP HALF A TANK AND WAS SENT AWAY WITHOUT THEM LOOKING AT MY CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11014539August 11, 2017
SEAT BELTS
I BOUGHT A BRAND NEW 2017 NISSAN VERSA NOTE. DROVE IT STRAIGHT HOME. OPENED THE HATCH AND SAW THE PASSINGERS REAR SEAT LATCH WAS UNLOCKED. TIPPED SEAT FORWARD AND FOUND THE SEAT BELT WAS STUCK IN THE LACH AND DAMAGED. THE DEALER WAS NOTIFIED AND HE SAID THEY WILL REPLACE THE SEAT BELT. BUT THAT WILL NOT STOP IT FROM HAPPENING. THE SEAT BELT HANGS LOOSE AND NEEDS TO HAVE SOME SORT OF HOLDER TO KEEP IT FIRM AGAINST THE SIDE PANEL TO AVOID THE SEAT BELT FALLING INTO THE LATCH AREA AND GETTING STUCK IN THE LATCH AND CAUSING THE SEAT NOT TO LATCH AND DAMAGING THE SEAT BELT. THE DEALER SAID HE LOOKED AT AN IDENTICAL VEHICLE ON THE LOT AND FOUND THAT VEHICLE HAD SAME EXACT ISSUE AND DAMAGED THAT SEAT BELT TOO. HE SAID AT THIS TIME THERE IS NO SOLUTION TO THE PROBLEM. THERE ARE SMALL NOTCHES IN THE SIDE PANEL THAT APPEAR MIGHT BE FOR A BRACKET OR SOME TYPE OF STRAP. BUT THE DEALER SAID THERE IS NOTHING AVAILABLE AND HAS NO IDEA WHAT THOSE NOTCHES ARE FOR. THIS IS A SAFETY ISSUE THAT NEEDS IMMEDIATE ATTENTION. THE SEAT WILL NOT LATCH IF BELT IS JAMMED IN IT AND IT IS DAMAGING THE SEAT BELTS. I CAN ONLY GUESS HOW MANY SEAT BELTS CONSUMERS MIGHT GO THROUGH EVERYTIME IT GETS JAMMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014630August 11, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
THE VEHICLE WAS SHIFTED INTO DRIVE AND THE ABS LIGHT CAME ON AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE HAD TO BE STEERED INTO A CURB TO STOP IT BEFORE IT ENTERED ONCOMING TRAFFIC. THIS VEHICLE ALSO HESITATES UPON TURNING WHICH IS A HAZARD WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014707August 11, 2017
AIR BAGS
TAKATA RECALL - NOT TAKEN CARE OF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014704August 11, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT SMELLED AN ABNORMAL BURNING ODOR. THE CONTACT NOTICED SMOKE COMING FROM THE PHONE WHILE IT WAS BEING CHARGED IN THE VEHICLE. THE PHONE WAS MELTED. THE CONTACT PURCHASED A NEW PHONE AND PORTABLE CHARGER, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014747August 11, 2017
AIR BAGS
APPARENTLY THERE WAS A RECALL AND I JUST FOUND OUT THROUGH A STORY POSTED ON FACEBOOK. I WANT TO KNOW WHEN AND HOW I CAN GET THIS FIXED AS I DO LIVE IN A HIGH HUMIDITY STATE (FLORIDA) AND HOW WILL I BE COMPENSATED UP TO $500 AS THE LAWSUIT AGREED. I HAD NO CLUE ABOUT THE PASSENGER NOT THE DRIVERS AIRBAGS UNTIL TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014227August 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO KEN GARFF NISSAN RIVERDALE (801-781-4500 LOCATED AT 615 W RIVERDALE RD, RIVERDALE, UT 84405) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS PROVIDED A LOANER VEHICLE AND WAS REQUIRED TO SIGN A CONTRACT TO STORE THE VEHICLE FOR SIX TO NINE MONTHS. THE CONTACT HAD TO SIGN THE CONTRACT EACH MONTH AND WAS INFORMED NOT TO DRIVE THE VEHICLE UNTIL THE RECALL WAS COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER ESCALATED THE ISSUE TO SOMEONE ELSE, BUT HAD NOT HEARD ANYTHING. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013894August 9, 2017
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, AIR BAGS, ELECTRICAL SYSTEM:HORN
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE HORN FAILED TO FUNCTION PROPERLY AND, MONTHS LATER, THE AIR BAG INDICATOR ILLUMINATED. THE DEALER (AUTOCOM NISSAN OF CONCORD, 1290 CONCORD AVE, CONCORD, CA 94520, (925) 275-5634) STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE THE SOLUTION FOR THE REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014030August 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 NISSAN VERSA HATCHBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BENTON NISSAN OF BESSEMER (5487 ACADEMY WAY, BESSEMER, AL 35022 (205) 428-6314) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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