Nissan Versa Complaints

3,327 consumer complaints on file.

#11052019December 2, 2017
AIR BAGS
TAKATA RECALL NISSAN DEALERSHIP OF MY LOCATION STATES THAT PARTS ARE NOT AVAILABLE TO FIX THE TAKATA AIRBAG RECALL UNTIL SPRING 2018, AND THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE DEALERSHIP ALSO STATES THAT RENTALS WILL BE PROVIDED TO THOSE WHO ARE AFFECTED BY SAID RECALL; WHILE THIS WOULD BE FINE, IT HAS BEEN OVER 6 MONTHS WHILE ATTEMPTING TO ACQUIRE SAID RENTAL IN WHICH THE DEALERSHIP HAS FAILED TO PROVIDE SUCH INDIVIDUALS WITH REPLACEMENTS. I ATTEMPT TO CONTACT THE DEALERSHIP EVERY 3-4 DAYS, IN WHICH I AM CONSISTENTLY TOLD THAT NO RENTALS ARE AVAILABLE; AND "WE NORMALLY RECEIVE MORE AT THE BEGINNING AND END OF BUSINESS HOURS." IF ATTEMPTING TO CALL AT SAID TIMES, THE SAME ANSWER IS GIVEN. THE DEALERSHIP HAS OFFERED TO TAKE MY CONTACT INFORMATION TO INFORM ME WHEN RENTALS ARE AVAILABLE; AND I HAVE WAITED OVER ONE MONTH WITH NO CALL BACK; I HAVE SINCE STARTED PESTERING THEM ONCE MORE, WITH NOTHING TO SHOW FOR IT. I WON'T ASSUME THAT THE DEALERSHIP IS HOLDING OUT ON GIVING TAKATA RECALLED VEHICLE OWNER'S RENTALS AS THEY WOULD RECEIVE NO CURRENCY IN EXCHANGE FOR SUCH; BUT I AM APPALLED THAT ANY CORPORATION WOULD ALLOW INDIVIDUALS TO OPERATE POTENTIALLY DANGEROUS VEHICLES FOR OVER SIX MONTHS WHILE TREATING SAID INDIVIDUALS WITH DISREGARD. WHILE I HAVE LIMITED THE USAGE OF MY VEHICLE TO THE MINIMUM, ONLY UTILIZING IT IN NECESSARY PREDICAMENTS SUCH AS WORK TRANSPORT; I KNOW NOT AT WHAT RISK MYSELF AND MANY OTHERS NEAR ME FACE EACH TIME WE DRIVE DUE TO THE INCOMPETENCE OF THE DEALERSHIPS NEAR MY LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051708December 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT CALLED IMPERIO NISSAN GARDEN GROVE (9222 TRASK AVE, GARDEN, CA 92844, 714-537-0900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051723December 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) WAS RECEIVED IN NOVEMBER OF 2017. AFTER CONTACTING THE DEALER (A UNKNOWN NISSAN DEALER OF TURNERSVILLE NEW JERSEY) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051769December 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA HATCHBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED A NOTICE FROM THE MANUFACTURER, INDICATING PARTS WERE TO BECOME AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051826December 1, 2017
UNKNOWN OR OTHER
TAKATA AIR BAG RECALL NISSAN REFUSES TO PROVIDE LOANER VEHICLE WHILE "WAITING ON PARTS". I HAVE CALLED THEIR CUSTOMER SERVICE NUMBER SEVERAL TIMES WITH NO ACTION BEING TAKEN ON THEIR PART. CORPORATE BLAMES THE DEALERS WHILE THE DEALERS SAY ITS A CORPORATE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051520November 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CENTRAL NISSAN (2901 S LOOP W, HOUSTON, TX 77054). THE CONTACT WAS PROVIDED A LOANER VEHICLE, BUT THE CONTACT NEEDED HER VEHICLE FOR BUSINESS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS MAY BE AVAILABLE IN THE SPRING. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051536November 30, 2017
AIR BAGS
I HAVE RECEIVED TWO RECALL NOTICES (16V-349 AND 17V-449) ABOUT THIS ISSUE. THESE NOTICES CAME MANY MONTHS APART. AFTER RECEIVING EACH NOTICE, AT MY NEXT SERVICE APPOINTMENT (PRIORITY NISSAN, TYSONS CORNER, VIRGINIA) I INQUIRED, AND I WAS TOLD THAT PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN COMING MONTHS (E.G., IF I ASKED IN OCTOBER, I WAS TOLD THE PARTS WOULD BE AVAILABLE IN SPRING). I AM BEGINNING TO BELIEVE THAT THERE IS NO REAL INTENTION TO HONOR THESE RECALLS, AND I AM FEELING SOMEWHAT UNEASY WHEN DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051552November 30, 2017
ELECTRICAL SYSTEM
THE RIGHT REAR STOP LIGHT HAS BEEN REPLACED 4 TIMES AND KEEPS BURNING OUT. ALMOST GOT HIT BY CAR BECAUSE HE DID NOT SEE STOP LIGHT ON. LAST TIME THE BULB WAS REPLACED WAS TWO WEEKS AGO. NEED TO REPLACE SAME BULB AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051466November 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CORAL SPRINGS NISSAN (9350 W ATLANTIC BLVD, CORAL SPRINGS, FL 33071, PHONE: (954) 388-2343), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER STATED THAT THE PART MAY NOT BE AVAILABLE UNTIL APRIL OF 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051146November 29, 2017
AIR BAGS
TAKATA RECALL OF PASSENGER SIDE AIRBAG. THE AIRBAG LIGHT CONSTANTLY FLASHES, WE HAVE RECEIVED NOTICE ON THIS VEHICLE RECALL SEVERAL TIMES IN THE MAIL. LAST YEAR WE TOOK IT TO HUNT NISSAN IN CHATTANOOGA ,TENNESSEE AND WERE TOLD THEY COULD NOT GET PART TO REPAIR AIRBAG. THAT SAME DEALERSHIP IS NO EAST CHATTANOOGA NISSAN I SPOKE WITH CHRIS, SERVICE MANAGER ON MONDAY NOVEMBER 27, 2017, WHO VERIFIED THAT THE PART WILL NOT BE IN UNTIL THE SPRING , WHICH IS VERY UNACCEPTABLE. THE CAR HAS NOT BEEN IN AN ACCIDENT YET, BUT 2 YEAR OLD GRAND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051164November 29, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN DID NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER (NISSAN OF UNION CITY, UNION CITY, GA, 770-964-4900 (DOOLEY WOOD)) AND THE AIR BAG WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE TECHNICIAN STATED THAT THE AIR BAG INDICATOR AND THE HORN WERE NOT COVERED BY THE RECALL. THE TECHNICIAN ALSO STATED THAT THE CONTACT WAS INFORMED EARLIER IN THE YEAR THAT THE CLOCKSPRING WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WERE NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051169November 29, 2017
AIR BAGS
TAKATA RECALL: THIS IS GETTING JUST SILLY. BACK IN APRIL OR MAY OF 2017 I CALLED THE DEALER ABOUT THIS RECALL. THEY SAID THEY WOULD FIX IT, BUT DID NOT HAVE PARTS FOR IT YET. HE THEN SAID PARTS WOULD BE IN AT THE END OF SUMMER OF 2017 AND THAT THEY WOULD CALL WHEN THE PARTS WERE IN. I WAITED NOW TILL DEC. OF 2017 WITHOUT HEARING ANYTHING FROM THEM. SO CALLED TODAY, DEC 1ST OF 2017 AND WAS TOLD THEY DO NOT HAVE THE PARTS FOR THIS RECALL. THIS IS NOT BEING DONE IN A TIMELY MANNER. GARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051316November 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ANTIOCH NISSAN (1831 AUTO CENTER DR, ANTIOCH, CA 94509, PHONE: (925) 755-2600), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PART WOULD BECOME AVAILABLE THE BEGINNING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048840November 28, 2017
AIR BAGS
I TOOK MY 2014 NISSAN VERSA TO A NISSAN DEALERSHIP BECAUSE THE AIR BAG LIGHT CAME ON BUT THEY WANT TO CHARGE ME TO SEE WHAT'S THE PROBLEM. I HAVE'NT HAD THE VEHICLE THAT LONG SO WHY SHOULD I HAVE TO PAY TO SEE WHAT'S THE PROBLEM,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048863November 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V144000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CLASSIC NISSAN OF SANFORD, 3305 NC-87, SANFORD, NC 27332 (919) 775-2351) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048878November 28, 2017
AIR BAGS
TAKATA RECALL - I TOOK MY 2010 NISSAN VERSA TO THE FOX NISSAN DEALERSHIP IN GRAND RAPIDS, MI AND THEY TOLD ME THAT THEY WOULDN'T HAVE THE PARTS AVAILABLE TO REPLACE MY AIR BAG UNTIL THE SUMMER OF 2018. I FEEL THAT DRIVING A CAR THAT HAS FAULTY AIRBAGS AND THAT POSSIBLY COULD INJURE PEOPLE FROM METAL FRAGMENTS IS A SERIOUS RECALL THAT PEOPLE SHOULD NOT BE DRIVING THEIR VEHICLES. I WAS NOT OFFERED ANOTHER VEHICLE TO REPLACE MY VEHICLE UNTIL THIS REPAIR IS MADE AND IT IS THE ONLY VEHICLE I HAVE FOR WORK AND TRANSPORTATION FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050925November 28, 2017
AIR BAGS
TAKATA RECALL: REMEDY FOR THIS SAFETY RECALL IS NOT HAPPENING IN A TIMELY MANNER - REPLACEMENT PARTS ARE NOT ANTICIPATED FOR ANOTHER 6+ MONTHS. DEALER IS PROVIDING A RENTAL CAR IN THE MEANTIME BUT IT ISN'T SUITABLE FOR WINTER DRIVING CONDITIONS AND THE AFFECTED VEHICLE IS DEPRECIATING IN THE MEANTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050982November 28, 2017
AIR BAGS
TAKATA RECALL - RECALL NOTICE OUT SINCE MAY OF 2015. IT IS NOW NOV 2017, 18 MONTHS AFTER THE NOTICE, AND MY VEHICLE IS STILL NOT REPAIRED. 19 MONTHS FOR A PARTS SHORTAGE IS NOT ACCEPTABLE. WHAT CAN I DO, ACTIVELY, TO GET MY VEHICLE'S DEFECT REPAIRED? THE WAITING GAME, IN MY OPINION, IS MERELY A STRATEGY TO DELAY AND HOPE THE ISSUE GOES AWAY. IN THE MEANTIME, MY PASSENGERS ARE AT RISK OF INJURY AND DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051101November 28, 2017
SUSPENSION
I HAVE 2 PROBLEMS. THE FIRST IS NISSAN CLAIMS TO NOT SUPPORT RECALLS ON MY VEHICLE BECAUSE IT HAS A SALVAGE TITLE. THE SECOND IS THAT I WAS NOT INFORMED OF A RECALL ON THIS VEHICLE FOR OVER 2 YEARS. IN 2015 I HAD A FRONT SUSPENSION COIL SPRING FRACTURE. I THOUGHT THIS WAS UNUSUAL AND WENT TO THE LOCAL DEALER AND BOUGHT AN OEM REPLACEMENT COIL AND REPLACED THE BROKEN SPRING MYSELF. IN 2017 BOTH OTHER COIL SPRING FAILED AS WELL AS THE REPLACEMENT I HAD BOUGHT FROM THE DEALER IN 2015. AT THIS POINT I RESEARCHED THE PROBLEM ON THE INTERNET AND DISCOVERED THE RECALL ON THIS PART. I REPLACED THE FAILED SPRINGS WITH AFTERMARKET PARTS TO GET THE CAR BACK ON THE ROAD. I THEN SUBMITTED PAPERWORK TO NISSAN FOR REIMBURSEMENT OF THE REPLACEMENT PARTS. I WAS JUST INFORMED BY NISSAN THAT THEY WILL REIMBURSE ME FOR THE COST BECAUSE I HAVE A SALVAGE TITLE. I AM NOT AWARE THAT A SALVAGE TITLE REMOVES THE MANUFACTURER FROM THE RESPONSIBILITY FOR REPLACEMENT PARTS. MY OTHER CONCERN IS THAT I WAS NOT INFORMED ABOUT THE RECALL IN A TIMELY MANNER. I DID NOT FIND OUT ABOUT THIS RECALL UNTIL THE SPRINGS BROKE. I STILL HAVE THE LAST TWO SPRINGS THAT BROKE IN MY GARAGE. I ALSO HAVE PICTURES SHOWING THAT THE LAST SPRING NEARLY PUNCTURED ONE OF THE WHEELS WHEN IT BROKE. I HAVE CORRESPONDENCE FROM ALECE AT NISSAN THAT I CAN PROVIDE DOCUMENTING THAT NISSAN WILL NOT SUPPORT RECALLS ON THIS VEHICLE BECAUSE IT HAS A SALVAGE TITLE. I CAN PROVIDE THESE EMAILS IF THEY ARE DESIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048570November 27, 2017
AIR BAGS
AIRBAG LIGHT KEEPS COMING ON AND OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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