Nissan Versa Complaints

3,327 consumer complaints on file.

#10717610May 21, 2015
SUSPENSION
I HAVE BEEN READING REPORTS ABOUT FRONT COIL SPRING FRACTURES AND NOW I AM AFRAID TO DRIVE MY CAR. IT WAS VERY HARD FOR ME TO SAVE TO BUY THIS CAR, I AM DISABLED AND ON A VERY LOW FIXED INCOME. I WAS SO PROUD OF IT AND NOW I DON'T KNOW WHAT TO DO. WILL YOU PAY TO FIX IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717631May 21, 2015
SUSPENSION
I HAVE NOT YET BEEN INVOLVED IN A CRASH AS A RESULT OF THIS PART, BUT I HAVE ALSO EXPERIENCED A CREAKING NOISE COMING FROM THE FRONT PASSENGER-SIDE SPRINGS IN MY 2010 NISSAN VERSA 1.8 SL AND I AM VERY WORRIED THAT SOMETHING SIMILAR TO WHAT OTHER VERSA OWNERS HAVE REPORTED IN THE CURRENT ONGOING INVESTIGATION WILL HAPPEN TO ME AND WOULD LIKE TO BE NOTIFIED OF ANY CHANGES IN THE INVESTIGATION. I HAVE HAD MY CAR IN THE SHOP MANY TIMES TO FIX SUSPENSION PROBLEMS THAT HAVE COST ME A FORTUNE AND I WANT TO KNOW THE MINUTE A REMEDY HAS BEEN MADE AVAILABLE FROM NISSAN. AGAIN, MY SUSPENSION HAS NOT YET COLLAPSED AS A RESULT OF THIS ISSUE, BUT THE CREAKING SOUND STARTED IN FEBRUARY AND HAS NOT YET BEEN FIXED DESPITE TWO SEPARATE TRIPS TO A NISSAN DEALERSHIP'S SERVICE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717622May 21, 2015
POWER TRAIN
THIS CAR HESITATES. I PUSH THE ACCELERATOR ALL THE WAY DOWN AND NOTHING HAPPENS. I JUST ROLL. WHEN I MAKE A LEFT TURN - I HAVE CARS BEHIND ME HONKING AT ME TO GET MOVING, BUT NOTHING WORKS. THEN, SUDDENLY THE CAR SHOOTS FORWARD. THIS DOESN'T HAPPEN ALL THE TIME AND NOT ONLY ON LEFT TURNS, BUT THEY ARE THE WORST. BEFORE MAKING A LEFT TURN, EVERYONE MAKES SURE THERE IS NO CAR APPROACHING. BUT, EVERY LEFT TURN IS A REAL ISSUE FOR ME, BECAUSE I NEVER KNOW IF THE CAR IS GOING TO MOVE. I HAVE TAKEN MY CAR TO THE DEALER TWICE, ONLY TO BE TOLD IT WAS FINE WHEN THEY TESTED IT AND BRING IT BACK WHEN IT DOESN'T WORK RIGHT. I WAS EVEN TOLD THAT THE BRAKE AND GAS PEDALS ARE CLOSE TOGETHER AND MAYBE I WAS PUSHING BOTH OF THEM AT THE SAME TIME. SO, IT WAS A WOMAN'S CRAZY PROBLEM SHE WAS CREATING HERSELF. I DON'T KNOW WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717689May 21, 2015
SERVICE BRAKES
I PURCHASED THIS CAR JULY 2014 WITH ONLY 1,700 MILES. APPROXIMATELY 7 MONTHS INTO DRIVING IT, I'VE BEEN EXPERIENCING A "CLICK" SOUND WHEN I BRAKE, WHETHER I GO SLOW OR FAST AND BRAKE THE CLICK SOUND IS THERE. SOMETIMES I GET A DOUBLE "CLICK" SOUND BEFORE THE CAR STOPS. I HAVE TWO CHILDREN SO I HOPE NOTHING BAD HAPPENS TO US. I CALLED THE DEALER AND LEFT MESSAGES BUT NO ONE IS GETTING BACK TO ME. I MUST BRING THIS CAR IN ASAP. I APPRECIATE ANY INPUT OR CALL BACK FROM A REPRESENTATIVE AT NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717796May 21, 2015
STEERING
MY NISSAN VERSA HAS HAD AN ONGOING PROBLEM WITH THE STEERING COLUMN. IN 2011, WHILE THE VEHICLE WAS STILL UNDER WARRANTY, I COMPLAINED ABOUT A POPPING SOUND IN THE FRONT SUSPENSION OF THE CAR ACCOMPANIED BY A SHIFTING SENSATION FELT IN THE STEERING WHEEL. AFTER CHECKING THE CAR OVER SEVERAL TIMES, THE DEALER DISCOVERED A PROBLEM WITH THE STEERING SHAFT AND REPLACED IT. TWO YEARS LATER, THE PROBLEM RESURFACED AND HAS GOTTEN MUCH WORSE OVER TIME. NOW, MY DEALER IS TELLING ME I NEED TO REPLACE THE STEERING SHAFT AGAIN - BUT I HAVE TO PAY THIS TIME. I'VE NOT YET HIT 70,000 MILES AND NEED A THIRD STEERING SHAFT? SOUNDS LIKE A PARTS OR DESIGN PROBLEM TO ME! NISSAN SHOULD REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717489May 20, 2015
SUSPENSION
COIL SPRING ON PASSENGER FRONT BROKE WHILE PULLING OUT OF PARKING LOT. BROKEN COIL RUBBING ON TIRE, BUT DID NOT PUNCTURE. COIL SPRING REPLACED. ON 03/12/2015 COIL SPRING ON DRIVER FRONT BROKE WHILE PULLING OUT OF DRIVEWAY. MILEAGE WAS 103124 AT TIME OF INCIDENT. BROKEN COIL DAMAGED STRUT SUCH THAT ENTIRE ASSEMBLY HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717563May 20, 2015
SUSPENSION
MY WIFE WAS DRIVING HER 2008 NISSAN VERSA AND WAS ABOUT TO GET ON THE RAMP TO GET ON THE HIGHWAY WHEN THE SPRING ON THE PASSENGER SIDE IN THE FRONT BROKE AND PUNCTURED THE TIRE. SHE WAS ABLE TO GET TO THE SHOULDER. WE HAD IT TOWED AND HAD A VERY EXPENSIVE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717227May 19, 2015
SERVICE BRAKES
WHILE GOING DOWNHILL AT 30-35 MPH WE STARTED TO COME UPON A RED LIGHT. THE CAR BEGAN TO SLOW DOWN BUT NOT BY MUCH AS IT KEPT GOING AT A STEADY RATE. FINALLY AFTER PRESSING HARD ON THE BRAKES ALMOST TO THE FLOOR THE CAR BEGAN TO STOP. IT EVENTUALLY CAME TO A COMPLETE STOP IN THE MIDDLE OF THE CROSSWALK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717254May 19, 2015
SUSPENSION, STRUCTURE:BODY
DRIVING IN NEIGHBORHOOD VERY SLOW SPEED WHEN FRONT COIL SPRING BROKE CAUSING IT TO RUPTURE THE FRONT TIRE (IT POPPED). LUCKILY I WAS DRIVING 25 MPH OR COULD HAVE BEEN A MAJOR PROBLEM. SAW ON NEWS TODAY THEY HAVE HAD OVER 130,000 COMPLAINTS SO FAR- THIS IS OBVIOUSLY A DEFECT, IT IS GOING TO COST CLOSE TO $1700 TODAY TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717257May 19, 2015
SUSPENSION
I BACKED MY CAR OUT OF MY DRIVEWAY YESTERDAY MORNING ON MAY WAY TO WORK AND HEARD A LOUD THUMPING AND MOANING THAT WAS NOT PRESENT THE DAY BEFORE. AFTER I DROVE AROUND THE BLOCK, THE NOISE CONTINUED SO I TOOK ANOTHER CAR TO WORK AND TOOK THE NISSAN TO MY MECHANIC WHEN I GOT HOME FROM WORK. THE RIGHT FRONT COIL SPRING HAD BROKEN AND COLLAPSED ONTO MY TIRE. THE RIGHT FRONT STRUT WAS ALSO LEAKING. MY MECHANIC CHECKED THE LEFT SIDE AND THE COIL SPRING WAS FRACTURED BUT HAD NOT COLLAPSED YET. THE STRUT ON THAT SIDE OF THE CAR IS ALSO LEAKING. I CALLED MY NISSAN GARAGE (KENNY ROSS NISSAN IN ZELIENOPLE, PA) AND THEY SAID THEY WERE UNAWARE OF ANY ISSUES SO I AM HAVING MY MECHANIC REPLACE THE STRUTS AND COIL SPRINGS ON BOTH SIDES, FOR SAFETY PURPOSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717320May 19, 2015
SUSPENSION
I WAS RETURNING TO KENTUCKY FROM VIRGINIA. AT GRAYSON KY I HEARD A THUMP, THINKING I HAD HIT SOMETHING ON THE INTERSTATE. I ARRIVED AT HOME (175 MILES FROM GRAYSON KY) WHEN I STARTED UP MY ROAD THE CAR FELT LIKE I WAS GETTING A FLAT. I STOPPED IN MY DRIVEWAY AND THE LEFT FRONT TIRE WAS COMPLETELY FLAT. THE NEXT MORNING I REMOVED THE FLAT TIRE AND TOOK IT TO A REPAIR SHOP. AT THE REPAIR SHOP THE TIRE HAD A GROVE CUT INTO THE INSIDE OF THE TIRE, THE MECHANIC SAID I HAD BETTER CHECK THE CAR TO SEE WHAT CUT THE TIRE. ON MY RETURN HOME I INSPECTED THE LEFT FRONT SUSPENSION. THE COIL SPRING ON THE LEFT FRONT STRUT HAD BROKEN AND SLIPPED OUT OF ITS MOUNT AND CUT THE INSIDE OF THE TIRE. IT WAS JUST BY THE GRACE OF GOD THAT THE TIRE DID NOT FAIL DUE TO THE CUTTING CAUSED BY THE BROKEN COIL SPRING UNTIL I CAME UP MY DRIVEWAY. I HAVE THE TIRE AND COIL SPRING IF ANYONE WOULD LIKE TO EXAMINE IT. IF IT HAD FAILED AT INTERSTATE SPEED I MIGHT HAVE BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717339May 19, 2015
SUSPENSION
BACKING OUT OF PARKING SPOT, TURNING LEFT, THE FRONT COIL SPRINGS (BOTH DRIVER AND PASSENGER SIDE) BROKE. THE NISSAN DEALER REPLACED BOTH FRONT COIL SPRINGS. THERE IS AN NHTSA CASE OPEN (RECENTLY OPEN- CASE # PE 15-019) TO INVESTIGATE FRONT COIL SPRINGS BREAKING. THE NHTSA CASE STATES NISSAN VERSA MODEL YEARS 2008 TO 2010 ARE UNDER INVESTIGATION. MY NISSAN VERSA IS A 2012 MODEL YEAR/HATCH BACK. THE COIL SPRINGS BREAKING ARE NOT LIMITED TO THE 2008 TO 2010 MODEL YEARS. I'M LOCATED IN CANADA, JUST WANTED TO SHARE THIS INFO WITH THE NHTSA. NISSAN CANADA TOOK ALMOST 10 WEEKS TO REPLACE THE COIL SPRINGS. THEY CITED A PARTS MANUFACTURING PROBLEM WITH THEIR SUPPLIER IN JAPAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717403May 19, 2015
SUSPENSION
WHILE DRIVING MY VEHICLE AT A LOW RATE OF SPEED OVER A LOW PROFILE SPEED BUMP I HEARD A LOUD BANG AND MY CAR PROFILE DROPPED ON THE DRIVER'S SIDE WHILE THE PASSENGER SIDE REMAINED AT THE NORMAL HEIGHT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE COIL ON MY DRIVER'S SIDE STRUT POPPED OUT OF THE HOLDER SECURING IT AND BARELY MISSED SEVERING MY BRAKE LINE. AS A CONSEQUENCE, I NEEDED TO REPLACE THE ENTIRE STRUT ASSEMBLY ON THE DRIVER'S SIDE AND AS A PRECAUTION ALSO REPLACED THE PASSENGER SIDE. MOREOVER, THE SUSPENSE WHILE REPAIRED WITHIN A WEEKS TIME, REQUIRED THAT I NEEDED TO REPLACE TIRES DUE TO WEAR PATTERS CAUSED BY THE SUSPENSION ISSUE. SUCH TIRES WERE AT HALF LIFE, BUT REGARDLESS WERE CHANGED AS A PRECAUTION SINCE IT WAS WINTER TIME IN THE NORTHEAST. MY FATHER KEPT THE ENTIRE STRUT ASSEMBLY OF BOTH SIDES SHOULD YOU BE INTERESTED IN LOOKING AT THEM. I ALSO TOOK PHOTOS OF THE STRUT ASSEMBLY PRIOR TO THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717412May 19, 2015
SUSPENSION
IN PULLING OUT OF MY DRIVEWAY IN REVERSE, THE FRONT COIL SPRING ON THE PASSENGER SIDE FRACTURED. THE DRIVEWAY HAD A BIT OF SNOW COVER, WHICH I DROVE THROUGH. MY MECHANIC ASSURED ME THAT LEVEL OF RESISTANCE SHOULD NOT HAVE CAUSED THE COIL TO FRACTURE, RATHER HE QUESTIONED WHETHER A DEFECT IN THE METALLURGY MIGHT HAVE CAUSED THE BREAK. HE EXAMINED THE DRIVER SIDE COIL AS WELL AND DETERMINED THAT IT ALSO WAS DEFECTIVE AND REPLACED BOTH. I APPEAR TO HAVE HAD THE SAME ISSUE AS OWNERS OF LATER MODEL VERSA CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716423May 14, 2015
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
WHEN I GOT IN THE CAR, I WENT TO START IT BY PRESSING THE BRAKE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE ACCELERATOR PEDAL DID AS WELL. IT TOOK ABOUT 10 MINUTES FOR THEM TO RELEASE AND COME BACK UP, BEFORE I COULD GET MY CAR STARTED AND DRIVE BACK HOME. I WAS SCARED FOR MY LIFE IT WAS GOING TO STICK AGAIN ON MY 2 HOUR RIDE BACK HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716577May 14, 2015
SUSPENSION
MY CAR WAS PARKED IN MY DRIVEWAY OVERNIGHT. I GOT IN MY CAR THE NEXT MORNING TO GO TO WORK AND AS I PUT THE CAR INTO REVERSE AND LET OFF THE BRAKES, I HEARD A REALLY LOUD NOISE THAT SOUNDED LIKE METAL SNAPPING. I GOT OUT AND LOOKED TO SEE WHAT THE NOISE CAME FROM. I COULDN'T NOTICE ANYTHING IMMEDIATELY SO I STARTED TO DRIVE AND I COULD FEEL EVERY LITTLE IMPERFECTION IN THE ROAD JOLTING THE CAR. I IMMEDIATELY BROUGHT MY CAR TO THE SHOP AND SURE ENOUGH MY SHOCKS/STRUTS/STRUT MOUNTS WERE GONE ON THE LEFT DRIVER'S SIDE. THE COIL JUST BROKE IN TWO AND WAS SO CLOSE TO CAUSING MAJOR DAMAGE TO MY WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716105May 13, 2015
SUSPENSION
LEFT FRONT COIL SPRING SNAPPED. CAR WAS UNDRIVEABLE AND WAS TOWED TO NISSAN DEALER. (THEN APRIL 28, 2015 RIGHT FRONT COIL SPRING SNAPPED AND BURST THE TIRE, HAD TO BE TOWED AGAIN TO NISSAN DEALER AND REPAIRED.) WILL MAKE ANOTHER CLAIM ON THAT SPRING AS WELL.) THIS IS GOING TO CATCH UP TO NISSAN EVENTUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716106May 13, 2015
SUSPENSION, WHEELS
RIGHT FRONT COIL SPRING SNAPPED. BURST THE TIRE. HAD TO BE TOWED TO NISSAN DEALER. BOTH FRONT COIL SPRINGS WITHIN 1000 MILES, VEHICLE ONLY HAS 31000 MILES ON IT. FAULTY PART. COULD CAUSE AN ACCIDENT. (HAVE MADE A COMPLAINT FOR EACH SPRING ON THIS SITE.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716015May 12, 2015
STEERING
WHILE DRIVING IN I 55 ON THE RIGHT LANE THE STIRRING WHEEL GOT LOCKED UP AND THE VEHICLE WENT TO THE RIGHT INTO A DITCH IN THE SHOP AFTER THE ACCIDENT ,IT WAS HARD TO REMOVE THE IGNITION SWITCH ! DEFINITIVELY NO ALCOHOL NOR SLEEP;
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10715656May 11, 2015
SUSPENSION
NAVIGATING SLOW, 90' LEFT TURN, HEARD METALLIC OBJECT SLIDING ACROSS ROADWAY BEHIND US. UPON INVESTIGATION FOUND THE BOTTOM 3/4 RING OF THE FRONT DRIVERS SPRING SNAPPED OFF. VERY SMALL RUSTED PIT VISIBLE, THE REST OF THE TEAR APPEARS TO HAVE OCCURRED ALL AT ONCE - NO AGING EVIDENT ON THE EXPOSED METAL. ESTIMATE TO REPLACE BOTH FRONT STRUTS AND SPRINGS IS $982.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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