Nissan Versa Complaints

3,327 consumer complaints on file.

#10920525November 1, 2016
SERVICE BRAKES
"NISSAN RECALL" WITHIN MY 1-YEAR WARRANTY, I'VE REPEATEDLY ASKED FOR ASSISTANCE ON MY NISSAN VEHICLE THROUGH THE DEALERSHIP I PURCHASED MY CAR FROM; TOYOTA TOWN OF STOCKTON. MARCH 14TH, 2016, I, [XXX], ASKED FOR HELP. RECEIVED SOME KIND OF HELP, HOWEVER ENDED UP AS NO HELP AT ALL. AN EMPLOYEE THERE REFERRED ME TO ANOTHER EMPLOYEE THERE TO TAKE A LOOK AT MY CAR; HOWEVER, ENDED UP TEST DRIVING IT. HE SUPPOSEDLY HAD NOT HEARD THE UNPLEASANT NOISES THAT I WAS REFERRING TO. HE THEN SUGGESTED CHANGING MY BRAKES AND ROTORS. I WENT OUT MY WAY AFTER THAT DAY AND CHANGED MY BRAKES. THE NOISE WAS STILL THERE. I GAVE UP ON THEM GIVING ME THE RUN AROUND. SEPTEMBER 7TH, 2016; I, [XXX], WAS DRIVING ON THE STREETS WHEN SUDDENLY WHEN I LIGHTLY PUSHED ONTO THE BRAKES, THE VEHICLE HAD MERGED TO THE LEFT, WHICH CAUSED ME TO HIT AGAINST THE CURB OF AN ISLAND. IT CAUSED BOTH TIRES ON THE DRIVERS SIDE TO BLOW OUT AND BENT MY RIMS ALSO. I HAD NO WAY OF GETTING BACK HOME WITH MY CAR. I HAD TO CALL A FRIEND TO COME HELP ME OUT IN AN UNFORTUNATE SITUATION. I HAD TO WAIT UNTIL THE 12TH OF SEPTEMBER TO GET BOTH TIRES AND RIMS REPLACED. WHAT SHOULD MY NEXT STEPS BE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920621November 1, 2016
AIR BAGS, SUSPENSION, WHEELS
VEHICLE WAS IN MOTION ON A HIGHWAY WHEN IT UNEXPECTEDLY STARTED SHAKING AND SLIDING/SKIDDING FROM SIDE TO SIDE ENDING IN A CRASH. FURTHERMORE, MALFUNCTIONING AIRBAGS RESULTED IN SEVERE CUTS, BRUISES AND OTHER INJURIES TO FACE AND OTHER BODY PARTS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10920139October 31, 2016
AIR BAGS
IT HAS BEEN OVER 5 MONTHS SINCE THE RECALL WAS ANNOUNCED. NISSAN DEALER SAYS THAT THEY DO NOT HAVE PARTS. IN THE MEANTIME WE ARE ASKED NOT TO ALLOW ANYONE TO RIDE IN THE FRONT SEAT. THIS IS EXTREMELY INCONVENIENT. ALSO, I DO NOT THINK I CAN EVEN SELL THE CAR BEFORE THIS RECALL IS COMPLETE. NHTSA RECALL NUMBER: 16V-349. RECALL DATE: MAY 23, 2016. MANUFACTURER RECALL NUMBER: PM656. WE CONTACTED NISSAN OF WALNUT CREEK REGARDING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920277October 31, 2016
AIR BAGS
I RECEIVED A PRELIMINARY RECALL NOTICE IN JULY 2016, AND THE DEALER STATES THEY HAVE NO IDEA WHEN REPLACEMENT PARTS WILL BE AVAILABLE. I THINK IS TOO MUCH BURDEN TO PLACE ON AN UNSUSPECTING CUSTOMER.I DO NOT HAVE THE USE OF THE FRONT PASSENGER SEAT IN A SMALL CAR!NISSAN HADS LAST ALL CREDIBILITY AND AI WILL NEVER PURCHASE ONE, NOR ADVISE ANYONE TO DO SO. THE NHTSA SHOULD FORCE THE FIRM TO FIND REPLACEMENT PARTS RATHER THAN STALL UNTIL NO CARS ARE LEFT TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920304October 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/10/2017*CT UPDATED 01/11/17/*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920328October 31, 2016
STEERING:RACK AND PINION:PINION SHAFT
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE PULLED TO THE LEFT. THE FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER STEERING SHAFT ASSEMBLY AND TOP TORQUE ROD WERE FRACTURED AND NEEDED TO BE REPLACED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 03/07/17*LJ CONSUMER NEEDED DOCUMENTATION TO SUBSTANTIATE THE FAULTY CONDITION OF THE SUSPENSION SYSTEM. UPDATED 6/29/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919987October 29, 2016
AIR BAGS
MY AIRBAG SIGNAL IS ALWAYS FLASHING. WHEN I WENT TO NISSAN DEALER THEY FIXED THE PROBLEM BY RESETTING, SO THEY THOUGHT IT'S A CONNECTION PROBLEM. BUT IT STARTED FLASHING SOON AFTER THEY RESETED, SO I SUSPECT IT'S NOT A CONNECTION PROBLEM. BESIDES, MY FRIEND ALSO HAS A NISSAN VERSA 2012 WITH AIRBAG SIGNAL FLASHING, BUT SHE HASN'T GONE TO DEALER BECAUSE IT'S EXPANSIVE TO REPLACE AN AIRBAG. WE WOULD LIKE TO HEAR BACK FROM YOU SOON. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919946October 28, 2016
AIR BAGS
TAKATA AIRBAG COMPLAINT. I RECEIVED THE INTERIM NOTIFICATION FROM NISSAN IN EARLY JULY, AND TO THIS DAY HAVE RECEIVED NO FURTHER COMMUNICATION FROM NISSAN ON THE MATTER. THIS HAS BEEN FOUR MONTHS THAT I HAVE NOT BEEN ABLE TO FULLY USE THE VEHICLE, SINCE HAVING PASSENGERS IN THE FRONT SEAT IS UNSAFE. DOCUMENTATION ON SAFECAR.GOV SUGGESTS THAT THERE IS AN INTERIM FIX FOR THIS RECALL, HOWEVER, MY DEALER COULD FIND NO RECORD OF THIS IN THEIR SYSTEM NOR HAVE THEY RECEIVED ANY COMMUNICATION FROM NISSAN SINCE THE INITIAL RELEASE. THE LATEST UPDATE SHOWS THAT PARTS FOR A FINAL FIX MAY NOT BE AVAILABLE UNTIL DECEMBER OR LATER. THIS IS INEXCUSABLE, FAR BEYOND A REASONABLE WAIT TIME TO FIX THIS VERY DANGEROUS PROBLEM THAT ALSO SIGNIFICANTLY REDUCES THE UTILITY AND SAFETY OF THE VEHICLE. I HAVE ALSO SPOKEN WITH NISSAN CUSTOMER SERVICE ABOUT THIS ISSUE (ALTHOUGH I DID NOT ESCALATE THE COMPLAINT BEYOND FIRST-LEVEL SERVICE) TO ABSOLUTELY ZERO RESOLUTION. I AM HOPING THERE IS SOME RECOURSE OR FASTER RESOLUTION TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919306October 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919378October 27, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A DELAY IN STOPPING THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR BACK PAINS AND WHIPLASH, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V507000 (SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10919111October 26, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2008 NISSAN VERSA. WHILE DRIVING 30 MPH APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE IN TIME. THE CONTACT REAR ENDED ANOTHER VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THERE WERE FRAGMENTS INSIDE THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. UPDATED 12/23/16*LJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10918735October 25, 2016
FUEL/PROPULSION SYSTEM
VEHICLE IS A 2015 NISSAN VERSA SV SEDAN VEHICLE FILLS WITH EITHER EXHAUST FUMES OR GAS FUMES AFTER LONG OPERATION AND DRIVING. VEHICLE WILL SMELL SO STRONG THAT THE PASSENGERS MAY BE LIGHT HEADED OR SICK. VEHICLE EXPERIENCES ISSUES ALWAYS IN HIGH HEAT SITUATIONS. DANGER TO ANYONE IN IT. UNKNOWN COMPONENT FAILURES VEHICLE WAS ASSESSED 4 TIMES BY 2 DEALERS AND HAS NOT BEEN ABLE TO REPRODUCE ISSUE DURING USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918828October 25, 2016
STRUCTURE, VISIBILITY/WIPER
THEY WINDOW SHADES IN THE FRONT ARE TINY. THEY DO NOT KEEP OUT THE SUN. THEY LET ALL THE SUN ENTER THE CAR SO THAT YOU CANNOT SEE WHEN DRIVING. THEY WENT CHEAP ON THE WINDOW SHADES IN THE FRONT. THEY DON'T PROTECT THE DRIVER. THEY ARE TINY TINY TINY AND I GUESS COST 25 CENTS TO MAKE. THIS IS A CHEAP CAR, BUT SAFETY THINGS MUST BE FAIR FOR THE DRIVERS PROTECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918830October 25, 2016
UNKNOWN OR OTHER
THE HIGH SPEED BLOWER FOR THE AIR CONDITIONING AND HEAT IS EXTRELEY LOUD SO THAT A DRIVER CANNOT PROPERLY HEAR OTHER TRAFFIC. THE SOUND IS DEAFENING. I HAVE NEVE RHAD A CAR WITH SUCH A CHEAP LOUD BLOWER TO BLOW HEAT OR COLD AIR. THIS IA S DEFINITE SAFETY HAZARD BECAUSE YOU NEED TO HEAR CARS AS WELL AS SEE THEM. VERSA WENT REALLY REALLY CHEAP WITH THE AIR BLOWER SYSTEM WHICH HAS BECOME A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918831October 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918876October 25, 2016
POWER TRAIN
MY SON WAS DRIVING DOWN INTERSTATE 65 NEAR WHITE HOUSE, TENNESSEE (AT NIGHT), AND THE RPM GAUGE PEGGED OUT; BUT HE COULD NOT MAINTAIN SPEED. HE PULLED OVER TO THE SIDE OF THE ROAD AND COULD GO NO MORE THAN 3 OR 4 MILES AN HOUR AND THE CAR WAS MAKING NOISES. WE HAD IT TOWED TO THE DEALER WHERE THEY TOLD US THE TRANSMISSION NEEDED REPLACEMENT. THE CAR HAS ABOUT 72,000 MILES AND THE WARRANTY EXPIRED AT 60,000. THEY SAID SOME KIND OF SENSOR FAILED. THIS WAS AN EXPENSIVE REPAIR SINCE THE ENTIRE TRANSMISSION HAD TO BE REPLACED. IT SEEMS REALLY DANGEROUS FOR A VEHICLE SENSOR TO DISABLE THE VEHICLE, ESPECIALLY ON THE INTERSTATE. I FEEL LIKE NISSAN SHOULD HAVE FIXED THIS PROBLEM FOR US EVEN THOUGH IT WAS OUT OF WARRANTY. IT IS A SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918476October 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918485October 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917995October 21, 2016
AIR BAGS
WE DID NOT RECEIVE ANY CALL FROM UNIVERSAL NISSAN DEALERSHIP FOR REPAIR. WE ARE STILL WAITING FOR CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917776October 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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