Nissan Sentra Complaints (2020)

207 consumer complaints on file.

#11543543September 9, 2023
ELECTRICAL SYSTEM
MY PUSH BUTTON START IS MALFUNCTIONING. WHEN I PUSH THE BUTTON, WHILE MY FOOT IS ON THE BRAKE, ALL THE DASH LIGHTS COME ON BUT CAR DOESN'T START. I HAVE TO PUSH THE START BUTTON AGAIN TO GET THE CAR TO START. A COUPLE OF TIMES LAST WEEK THE CAR TURNED OVER ONCE BUT DIDN'T START. SOMETIMES THE CAR STARTS RIGHT UP THE FIRST TIME I PUSH THE START BUTTON, BUT MOST OF THE TIME I HAVE TO PUSH IT TWICE. BASICALLY, IT IS AN INTERMITTENT PROBLEM. I HAVE RESEARCHED THIS PROBLEM ONLINE AND IT APPEARS TO BE A COMMON PROBLEM. IT SEEMS TO ME THAT THERE SHOULD BE SOME TYPE OF RECALL. THIS PROBLEM BEGAN SHORTLY AFTER I PURCHASED MY CAR IN MARCH OR APRIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541706August 30, 2023
STEERING
The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle started shuddering and there was an abnormal thumping sound coming from the floorboard. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the inner tie rod had failed and needed to be replaced. The vehicle was not repaired. The mechanic determined that the failure was related to NHTSA Campaign Number: 23V581000 (Steering) and referred the contact to the dealer for the recall repair. The vehicle was towed to the dealer, where an unknown diagnostic was made. The vehicle was then towed to a second dealer, where it remained for diagnostic testing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540012August 22, 2023
STEERING
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the steering wheel made clicking sounds while turning. The vehicle was taken to the dealer, where it was diagnosed with a loosened tie rod. The contact was informed that the steering rack needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539628August 20, 2023
STEERING, LANE DEPARTURE: ASSIST
At Freeway speeds the vehicle unaccurately reads the lanes and begins steering the vehicle out of the lanes. When this malfunction occurs, the steering wheel becomes entirely loose for a split second then returns back to a solid state causing over steering, lane departure and unstability in steering. After the malfunction occurs the vehicle begins steering like a "ping-pong ball game" between the lines (inaccurately) never allowing you to regain a center of steering. You turn the wheel to correct the inaccurate direction the vehicle is pulling and the steering flips to the opposite side and does this continuously once malfunction occurs until vehicle is parked and restarted. The steering becomes incredibly unsafe and erratic once malfunction occurs and other motor's take notice by providing massive bubble of space even within heavy traffic conditions. When steering malfunction occurs the front wheel feel as though they are falling off the vehicle and the rear end drags outside of turn radius sometimes with the vehicle traveling in a straight line sideways a few degrees. I've attempted to address this major safety concern 7 times now and even had sensors factory warranted when the vehicle was throwing codes pertaining to the issue. The problem is still increasing prevalent, the vehicle feels incredibly unsafe to drive and the dealership is gaslighting the issue with no resolve since there is nothing mechanically wrong and it isn't throwing codes. The vehicle began malfunctioning just outside of lemon law rights so I have no choice but to continue driving this sole means of transportation death trap or accept $10k in loss still owed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539563August 19, 2023
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
When driving my sensors are ringing off as if someone is in front of my car. The brakes will be pushed down stopping the car while driving. Also when driving you hear a loud clicking noise which I was told before its my tired rod. I replaced this tired rod once before when it snapped while driving before this recall was put out. I have complained numerous times to my dealership and they are not taking this matter seriously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539424August 18, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving the forward collision avoidance system acts up. It will randomly slam on the breaks when nothing is in front. It also happens when cruise control is on, it will slam the breaks with an empty road ahead. It also thinks that there is something ahead when the road is clear ahead. This needs to be looked at because the number of complaints in regard to this is silly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536601August 4, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
My vehicle randomly slammed on the brakes twice tonight within a 30 minute span. The first time was on a busy highway going about 45 mph at about 7:00 pm. The second time was on a residential street going about 25 mph at about 8:00 pm. Both times, the dashboard lit up red with hazard lights. Nothing was directly in front of me that would have caused the issue. Mileage is less than 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535891August 1, 2023
SERVICE BRAKES
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the vehicle sporadically braked. Additionally, several unknown warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact to replace the battery. The battery was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535647July 31, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving to pick up some body as Rideshare driver on as part time, and i crashed into a car was parking on the side of the road, I still have no idea why is that happend. But i think the Malfunction Warning that was on dash got something to do with it!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11529528June 29, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision warning keeps malfunctioning; it has done it a total of three times so far once when I first cranked up the car and was just sitting in it for about 10 minutes and it popped on as soon as I switched into drive and it wouldn’t allow me to move so I had to restart my car, second time was on the interstate and luckily nothing bad happened and third time it just popped on when I cranked my car and then cut off as I was driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523921May 25, 2023
SUSPENSION, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Tie rod end snapped/car will stop out of no where
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523696May 24, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
On May 23, 2023, I have parked to pick up a grocery order. I did not shut the engine off. Once the order was loaded, I put my car in reverse. The car started to back up, and then completely shut off. An error message related to the key fob came on. I was able to successfully start the car again. I currently have the car at Hyman Brothers Nissan. Their diagnostics indicate a failure, however, they are unable to determine the source of the failure at this time. My main concern is having this happen again while driving with my 2 year old in his car seat. I previously reported an issue with my back up camera going blue. They have also received a code for that, but again, are unable to determine the source. The dealership's number is 804-378-0266, and Jimi is the service advisor. Since the vehicle is in their possession, I do not have documentation at this time. The contact stated that the only advice given to her by the dealership was to drive the vehicle more but she has concerns about that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521763May 12, 2023
ELECTRICAL SYSTEM
car died wont start until jumped has done it 3 times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519596April 29, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was traveling on a multi lane road at a speed of approximately 45 mph. There were cars directly behind me. Multiple pedestrian crossings were in front of me but the pedestrians had already crossed the road and were safely on the sidewalk. However, the caution lights from the crosswalk were still illuminated from the pedestrians that had previously crossed. As I reached the pedestrian crossing, the vehicle’s front collision warning system activated and immediately applied heavy brake pressure. There was nothing I could do to override it and since there was nothing in front of my vehicle, the cars behind me were not expecting a sudden stop. The car behind me was able to stop in time but narrowly avoided a collision with the rear of my vehicle as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517577April 18, 2023
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased this vehicle new (172 miles) from a dealership that also sells used cars. The vehicle was driven from a dealership about 75 miles away from where I purchased the car. I was told the other miles were from test drives. I think the car salesman switched cars after the test-drive, while I was calling my insurance company (can't prove it). I never returned to that dealership. I took my car to a dealership closer to my home for service several times. The automatic braking system, forward collision warning, the adaptive cruise control all malfunction on a regular basis. The service person told me that Nissan couldn't service these issues without the manufacture of the braking systems approval. The dealership gave me paperwork on my first complaint- no repairs were made. The dealership gave me paperwork on my second visit stating intermittent electrical issues- no repairs were made. I did not receive paperwork on my 3rd visit. My 3year/36,000 miles bumper to bumper warranty (that never got used) has expired. I decided to live with these issues because the car runs well- getting a lawyer seems pointless. I took my car to a different dealership (over 45 miles away) because of the steering. I was told that it would cost me $170 for diagnosis. I agreed to the charge. The service person then had me call Nissan to get a work order number ( I found that very odd) Why didn't the service person call Nissan? A mechanic looked at the car and told me that I need a new power steering rack and that it isn't covered under warranty. I asked about the recall on the tie rod ends. I was told the tie rod ends have no bearing (ha,ha) on the power steering rack. I was told the power steering rack would cost $2,800 to have installed. The mechanic said he wouldn't drive the car because a wheel might come off while driving. I wasn't charge for my visit and didn't receive any paperwork. My car is parked in my garage with 47,xxx miles on it and is unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514572March 30, 2023
STEERING
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist. The vehicle was taken to the dealer, where the passenger’s side front wheel bearing and passenger’s side front axle were replaced; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle lost power of steering assist. The contact related the failure to NHTSA Campaign Number: 21V461000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514116March 28, 2023
VISIBILITY/WIPER, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Car was on. The original, rear camera display screen, was fully functional when the vehicle was put in reverse previously. The rear camera was always functional/ this is the first time I’ve seen this occur. The car was put in reverse but this time the rear camera screen was completely blue. I put the car in park, waited a few seconds, and then put it back in reverse; only to have the same result. I came out of the car, opened the trunk, and closed the trunk. When I went back into the car, the rear camera was showing on the screen. I made a video as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513791March 26, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency brake applied for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511932March 15, 2023
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at approximately 20 MPH, the self-driving feature inadvertently activated, and the vehicle experienced phantom braking. The traction control warning light was illuminated. Additionally, the key fob was not detected while inside the vehicle. The display screen intermittently went blank while driving. The vehicle was taken to the dealer, where the crash collision sensor and speed limit camera were replaced; however, the failure recurred. The vehicle was then taken to Woodhouse Nissan (7801 Nebraska Dr, Bellevue, NE 68005) where the key fob was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511272March 10, 2023
ELECTRICAL SYSTEM, WHEELS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
was driving down the highway nothing in front of me my car hit the brakes and flashed warning on the dash and made me come to a stop after this happened my fuel economy decreased over 100 miles per tank other times it just activates and taps the brakes for no reason also every window except the driver window gets stuck several times a week another thing some how one of my rims cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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