Nissan Sentra Complaints (2003)
180 consumer complaints on file.
- #10203925September 24, 2007ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 NISSAN SENTRA. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE CAM POSITIONING SENSOR FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 70,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10197221July 23, 2007ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AND THE CHECK ENGINE LIGHT ILLUMINATED EACH TIME HE DROVE THE VEHICLE. THE VEHICLE IS UNDER SAFETY RECALL NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY ARE CHARGING $280 TO REPLACE THE SENSORS. THE CONTACT STATED THAT THE REPAIR SHOULD BE FREE SINCE THE VEHICLE IS INCLUDED IN THE RECALL. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 40,000 AND FAILURE MILEAGE WAS 39,850.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10196620July 17, 2007AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 2003 NISSAN SENTRA. WHILE DRIVING 60 MPH, THE AIR BAG WARNING LIGHT BEGAN TO FLASH AND WOULD NOT STOP. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 44,000. THE CONSUMER PROVIDED REPAIR INVOICES FOR VEHICLE AND THE VEHICLE HISTORY REPORT. UPDATED 09/05/07 *TR THE CONSUMER STATED GRUBBS NISSAN REPLACED THE SEATBELT RETRACT ON 6/15/07 AND THE PROBLEM STILL PERSISTS. THE DEALER STATED TO HAVE THE SENSOR CONTROL MODULE REPLACE AT THE COST OF $800 AND THE CONSUMER DECLINED. UPDATED 09/05/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195692July 9, 2007ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 NISSAN SENTRA. EVERY TIME THE CONTACT ATTEMPTED TO START THE VEHICLE, IT FAILED TO START. THE FAILURE HAS OCCURRED AT LEAST SIX TIMES PER DAY WITHIN THE LAST YEAR. NISSAN STATED THAT HER VIN DID NOT FALL UNDER ANY RECALLS. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 79,586.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190777May 15, 2007ENGINE AND ENGINE COOLING:ENGINE
NISSAN SENTRA SER SPEC V 2003 HAS POWER FAILURE PROBLEMS, EXPERIENCING A MILD LOSS OF ACCELERATION. DRIVING AT 70 MPH, VEHICLE LOST FULL POWER AND REDUCED SPEED TO 40 MPH, SHUT DOWN BY ITSELF. TOOK IT TO DEALERSHIP AND THEY DISCOVERED THAT THE SCREWS AND THE "POWER VALVE" WERE SUCKED INTO THE ENGINE BAY. INTERNAL ENGINE DAMAGE, SAME PROBLEM AS 2004-2005 QR25DE ENGINE RECALLS, BUT MANUFACTURER HAS NOT ISSUES A RECALL FOR THE QR25DE IN 2002 OR 2003. PLEASE REQUEST NISSAN NORTH AMERICA TO ISSUE A "POWER VALVE RECALL" FOR THE YEARS 2002 AND 2003 AS WELL. THERE ARE SEVERAL CONSUMERS THAT HAVE EXPERIENCED THE SAME PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188697April 24, 2007ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
A LARGE NUMBER OF 2003 NISSAN SENTRA'S ARE UNDER RECALL FOR BAD CATALYTIC CONVERTER. I OWN A 2003 NISSAN SENTRA WHO'S CATALYTIC CONVERTER IS BAD, BUT AM NOW TOLD MY SPECIFIC VIN NUMBER IS NOT COVERED BY THE RECALL. THIS IS A SERIOUS EMISSIONS ISSUE, AND MY CAR WILL NOW NOT PASS THE EMISSIONS TEST FOR STATE INSPECTION. MY VEHICLE SHOULD BE ADDED TO THE RECALL LIST. MY CHECK ENGINE LIGHT HAS BEEN ON SINCE 69000 MILES, PROOF OF WHICH CAN BE FOUND IN SERVICE RECORDS FROM SOUTHERN STATES NISSAN IN RALEIGH, NORTH CAROLINA. MY VEHICLE WAS IN THEIR SERVICE CENTER IN JAN. OF 2006 TO REPLACE BAD COMPUTER COMPONENTS. WHEN MY VEHICLE LEFT THE SERVICE CENTER, THE CHECK ENGINE LIGHT WAS STILL ON. A DIAGNOSTIC TEST SHOWED THE CAUSE TO BE CATALYTIC CONVERTER FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10185663March 20, 2007ELECTRICAL SYSTEM:IGNITION:MODULE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE TRIED A NUMBER OF TIMES TO HAVE NISSAN FIND THE REASON WHY MY CAR HAD A DELAY IN START FOR 2 YEARS. I HAVE NO SUCCESS, ONLY EXCUSES , AND RUN AROUND. NOW MY CAR IS NO LONGER IN WARRANTY AND THEY ARE STILL GIVING ME THE RUN AROUND WHEN I TOLD THEM THAT IT APPEARS TO BE WHAT THE RECALLS ARE STATING.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10184900March 12, 2007ENGINE AND ENGINE COOLING:ENGINE
TL*- THE CONTACT RECEIVED A RECALL LETTER TWO MONTHS AGO FOR THE 2003 NISSAN SENTRA, BUT THE VEHICLE FAILED LAST YEAR. WHILE DRIVING THE WEATHER WAS POOR, THE TEMPERATURE DROPPED TO 17 DEGREES AND ITSTARTED SNOWING ,HE WAS DRIVING UNDER BLIZZARD CONDITIONS. HE WAS TRIED TO SLOW DOWN AND THE VEHICLE STALLED ON THE HIGHWAY. DUE TO THE ICY CONDITIONS A TRUCK HAD STOPPED, BUT THE CONTACT'S VEHICLE SLID INTO THE REAR OF THE TRUCK. HIS INSURANCE COMPANY STATED HE WAS AT FAULT. HE CALLED THE MANUFACTURER, WHO INFORMED HIM THAT THERE WAS NO RECALL, BUT THAT THEY WOULD SEND SOMEONE TO LOOK AT THE VEHICLE. NISSAN CONFIRMED THE INSURANCE FINDINGS, AND SAID IT WAS NOT THEIR FAULT AND THAT NOTHING WAS WRONG WITH THE CAR. IN AUGUST 2006 THE VEHICLE REPEATED THE SAME FAILURE. WHIE GOING 3 MPH AND THE CAR STALLED WHILE MAKING A RIGHT HAND TURN. THE VEHICLE LOST POWER AND ALMOST ROLLED INTO ANOTHER VEHICLE. IN JANUARY HE TOOK THE VEHICLE TO A REPAIR SHOP, IT STARTED TO RAIN AND THE VEHICLE STALLED AGAIN. THE CHECK ENGINE LIGHT TURNED ON. HE TOOK THE VEHICLE TO THE DEALER, AND THEY REPAIRED THE VEHICLE. AFTER PICKING UP THE VEHICLE IT STALLED AGAIN AND HE COULD NOT START IT. THE CURRENT MILEAGE WAS 77,000 AND THE FAILURE MILEAGE WAS 62,000.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10183632February 27, 2007SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE
TL* - THE CONTACT CALLED REGARDING THE 2003 NISSAN SENTRA. THE DRIVER WAS TRAVELING AT 45-50 MPH WHEN THE ENGINE SUDDENLY SHUT OFF,AND THE VEHICLE CONTINUED TO MOVE. THE DRIVER APPLIED THE BRAKES AND THE VEHICLE WOULD NOT STOP, AND THE STEERING WHEEL LOCKED. THE ROAD CONDITIONS WERE ICY. THE VEHICLE HIT A CEMENT WALL. THE DRIVER AND PASSENGER AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE CONTACT WAS GIVEN A POLICE REPORT. THE FAILURE MILEAGE WAS 50,000. THE VEHICLE WAS TOWED. THE INSURANCE INVESTIGATOR WAS GOING TO INSPECT THE VEHICLE ON 2/27/07. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10178596January 12, 2007ENGINE AND ENGINE COOLING
CAR WILL NOT START IN THE MORNING UNLESS ENGINE IS WARMED UP FOR A FEW MINUTES, IF NOT ALLOWED TO WARM UP IT WILL MOVE VERY SLOWLY AND IF YOU TRY TO ACCELERATE IT STALLS. THE CHECK ENGINE LIGHT CAME ON, SO I TOOK IT TO THE DEALER AND HE SAID IT WAS A BAD CAM SENSOR, SO HE REPLACED AND THIS TIME THE CAR WOULD NOT START AT ALL. HE PUT BACK THE OLD SENSOR AND IT STARTED UP BUT THE CHECK ENGINE LIGHT CAME ON AGAIN, THE COMPUTER STATED IT'S THE CAM SENSOR. HE COULD NOT FIGURE IT OUT SO HE FINALLY CONTACTED NISSAN TECHS AND THEY DIDN'T KNOW WHAT IT COULD BE. AFTER 5 DAYS THEY FINALLY CAME UP WITH THE PROBLEM---VALVE-TIMING CONTROL ??? THEY WANT $ 1600 TO REPAIR THE CAR, I CAN'T AFFORD IT, SO I CONTACTED NISSAN EXPLAINED THAT THE SHOULD PAY FOR IT BECAUSE IT SOUNDS JUST LIKE THE RECALL NHTSA ID 03V455000, THEY REFUSED EVEN THOUGH I AM A LONG TIME NISSAN CUSTOMER. I AM GOING TO APPEAL THE DECISION BECAUSE I AM READING A LOT OF SIMILAR COMPLAINTS EXIST AND THEY WON'T TAKE RESPONSIBILITY FOR IT. IT'S A REAL SHAME. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177915January 5, 2007ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
A FEW MONTHS AGO THE CARS RPM'S WOULD FLUCTUATE AND THE CAR WOULD BEGIN TO DIE. IF IT WAS STOPPED OR AT A SLOW SPEED IT WOULD DIE OUT. I HAVE ALMOST BEEN IN MANY ACCIDENTS BECAUSE OF THIS. I HAD THE PART REPLACED AND IT STILL DOES IT. NISSAN REFUSES TO TAKE ANY RESPONSIBILITY. IT HAPPENS MULTIPLE TIMES DURING THE DAY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175775December 11, 2006ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH, THE CHECK ENGINE LIGHT ILLUMINATED, AND THE VEHICLE STALLED. THERE WAS A NHTSA RECALL,# 03V455000, REGARDING THE ENGINE AND ENGINE COOLING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174114November 23, 2006ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE HAS VERY HEAVY OIL CONSUMPTION. THE VEHICLE CURRENTLY CONSUMES 1QT PER WEEK. I DID NOT NOTICE THE PROBLEM AS IT HAS PROGRESSED SINCE 40,000 MILES WHERE IT WAS ONLY 2-3 QUARTS BETWEEN CHANGES. I HAVE METICULOUSLY MAINTAINED THE VEHICLE (I WAS TRAINED BY A MASTER VOLVO TECHNICIAN). HE HAS OVER SEEN THE MAINTAINING OF MY VEHICLE SINCE MILE 1. I NOTICED THAT OIL CONSUMPTION WAS BECOMING AN ISSUE AROUND 65,000 MILES. NISSAN RECALL NOS. R3007, R3014, R3015, R3016, R3017. I HAD THIS RECALL PERFORMED SOMEWHERE BETWEEN 35,000 AND 50,000 MILES (CANNOT REMEMBER WHEN EXACTLY, NISSAN USA SHOULD HAVE RECORD). THE CATALYTIC CONVERTER OF THE VEHICLE WAS NEVER REMOVED - IT HAS NEVER BEEN REMOVED FROM THE ENGINE - THERE IS NO POSSIBLE WAY TO SEE INTERNAL DAMAGE WITHOUT REMOVAL! THE INTERNAL DAMAGE WILL NOT AFFECT THE EMISSIONS OF THE VEHICLE UNLESS IN VERY EXTREME CASES! THE BOLTS HAVE NO SCARING WHAT SO EVER TO SUGGEST THAT IT WAS EVER REMOVED AND INSPECTED. HOWEVER, THE SHIELD WAS REMOVED AND THE DEALERSHIP SERVICE DEPARTMENT LEFT THE BOLTS ON TOP OF THE SHIELD LOOSE. MANY SENTRAS (WITH 2.5L ENGINES) OWNERS ARE NOTICING VERY HIGH OIL CONSUMPTION WITH THEIR VEHICLES (I COULD EASILY FIND OVER 100 BETWEEN 2 DIFFERENT MESSAGE BOARDS THAT DO NOT COVER THE ALTIMA 2.5) EVEN WITH THE RECALL DONE. MANY HAVE CALLED NISSAN USA AND HAVE BEEN TOLD THEY ARE NOT AWARE OF THE ISSUE WITH THE EARLIER MODELS - NISSAN HAS PROVEN TO BE VERY DIFFICULT TO DEAL WITH EVEN FOR THOSE WHO STILL HAVE FACTORY WARRANTY ON THE VEHICLE, OFTEN BLAMING THE DEFECT ON "NEGLECTING THE VEHICLE". THE PEOPLE WHO ARE BEING TOLD THIS ARE PEOPLE WHO HAVE A PASSION FOR THEIR VEHICLES, AND MAINTAIN THEM WITH THE BEST PRODUCTS THEY KNOW OF; AND CONSISTENTLY LOOK FOR BETTER PRODUCTS TO REPLACE "GOOD PRODUCTS". PLEASE LOOK HEAVILY INTO EXPANDING THE CURRENT OIL CONSUMPTION RECALL - NISSAN SEEMS TO BE DISREGARDING THE SAFETY OF ITS BUYERS. IF THEY CONTINUE TO "SLIP BY" WITH IT, THEY WILL ONLY CONTINUE.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10171439October 20, 2006ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE ENGINE BURNED 3/ 4 OF OIL IN THE TANK EVERY 2000 MILES. THE SERVICE DEALER REPLACED TWO ENGINES AND CHANGED AN OIL BLOCK TO TRY TO FIX THE ISSUE, BUT THE OIL CONSUMPTION HAS CONTINUED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169745October 2, 2006ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE
CAR BEGAN RUNNING ROUGH, HAD TROUBLE STARTING, CHECK ENGINE LIGHT STAYED ON. DIDN'T DRIVE MUCH AFTER PROBLEM. TOOK TO DEALER (LEITZINGER IMPORTS) WHERE I ATTEND COLLEGE, PENN STATE UNIVERSITY. PROBLEM DIAGNOSED AS P0462 - FUEL/SENSOR CIRCUIT, AS PER TSB. ENGINE CONTROL UNIT NEEDS REPROGRAMMED WHICH WAS DONE. MY FATHER PICKED UP AFTER FIXED & SERVICE PERSONNEL MENTIONED IT WAS A KNOWN PROBLEM WITH THIS CAR. NISSAN NORTH AMERICA WAS CONTACTED & MY FATHER SPOKE WITH A HELPFUL REP SEEKING REIMBURSEMENT FOR WORK. FILE NUMBER WITH NISSAN IS 5463960. NO KNOWN RECALLS, REIMBURSEMENT DENIED BUT MIGHT HAVE BEEN DIFFERENT IF WE OWNED MORE NISSANS. WAS MENTIONED TO REP THAT NO PARTS WERE REPLACED WHICH INDICATES IT WAS A COMPUTER/PROGRAM MALFUNCTION & NOT FAULT OF OWNER. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10164827August 7, 2006ENGINE AND ENGINE COOLING
WHILE DRIVING AT ABOUT 30 MPH THE ENGINE STALLED WITHOUT ANY PREVIOUS WARNING AND CAR WAS GOING TO STOP SUDDENLY BUT THE DRIVER WAS LUCKILY ABLE TO REACT IN TIME AND DEPRESS THE CLUTCH PEDAL AND CRUISE TO A SAFE SPOT ON THE SIDE OF THE ROAD. HAD THE VEHICLE BEEN AT AN INTERSECTION IT COULD HAVE RESULTED IN A CRASH. ONCE ON THE SIDE OF THE ROAD THE DRIVER RESTARTED THE VEHICLE AFTER SEVERAL TRIES UPON WHICH THE SERVICE ENGINE LIGHT CAME ON AND THE TACHOMETER WAS NOT READING THE RPM. THE VEHICLE WAS SLOWLY (5 MPH) DRIVEN TO A SAFE LOCATION WHERE FURTHER DIAGNOSIS REVEALED A TROUBLE CODE 0335 ( CRANK POSITION/CIRCUIT MALFUNCTION). EVEN THOUGH THERE WAS A PREVIOUS RECALL (03V455000) FOR THIS ISSUE THE DEALER REFUSED TO ACKNOWLEDGE IT AND DO ANY REPAIRS AT NO CHARGE STATING THAT ACCORDING TO THE VEHICLES VIN# THERE WERE NO OPEN RECALLS ON IT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153574March 24, 2006ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), EQUIPMENT:MECHANICAL
I HAVE A 2003 NISSAN SENTRA SER THAT CONTINUES TO HAVE PROBLEMS. IT STALLS, DIES IN THE MIDDLE OF THE ROAD AND SOMETIMES WONT START. THERE IS NO WARNING AS TO WHEN ITS GOING TO DIE. IT FEELS LIKE IT LOSES POWER WHILE YOUR DRIVING DOWN THE ROAD. CHECK ENGINE LIGHT COMES ON AND WHEN I TAKE IT TO THE DEALER THEY TELL ME THERE IS NOTHING THE MATTER WITH IT THEY HAVE REPLACE THE CHAMBER ASSEMBLY THROTTLE AND THEN REPLACED THE CRANK SENSOR ASSEMBLY. SOMETIMES THE CHECK ENGINE LIGHT DOES NOT EVEN COME ON BUT WHEN THEY SCAN IT FOR A CODE A CODE COMES UP OR SOMETIMES NO CODES COME UP. THIS CAR HAD BEEN BACK TO THE DEALER 10 TIMES AND THEY STILL HAVE NOT CORRECTED THE PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151190February 25, 2006FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS IS A 2003 NISSAN SENTRA GXE, LESS THAN 2 MONTHS OUT OF WARRANTY AND UNDER 300 MILES OUT OF WARRANTY. THE FIRST SERVICE DATE AFTER THE END OF WARRANTY, THE DEALER RECOMMENDED A NEW FUEL PUMP FOR THE NON-STARTING PROBLEM. THE DATES BELOW SHOW THIS PROBLEM WITH THE FUEL LINE WAS WELL-DOCUMENTED LONG BEFORE THE WARRANTY WENT OUT. I HAVE TAKEN IT TO THE DEALER 6 TIMES IN THE PAST 18 MONTHS FOR THE SAME PROBLEM. 06/11/04-- CHECK ENGINE LIGHT, DEALER REPLACED SPARK PLUGS 08/09/04-- CHECK ENGINE LIGHT, DEALER REPLACED COIL ASSY-- IGNITION 06/25/05-- CHECK ENGINE LIGHT, NO ACTION BY DEALER-- BUT DEALER SAID NEXT TIME THE LIGHT CAME ON, A NEW FUEL PUMP WOULD BE REQUIRED. THIS HAPPENED OUT OF TOWN, SO I ONLY WENT TO THIS DEALER ONCE. 07/26/05-- CHECK ENGINE LIGHT, NO ACTION BY DEALER BECAUSE PREVIOUS DEALER DID NOT RECORD HIS DIAGNOSIS IN FILE. 08/19/05-- CAR TURNING OVER BUT NOT STARTING. AAA CHECKED BATTERY AND SAID THE BATTERY WAS FINE. TOWED CAR TO DEALER. DEALER SAID CAR WAS FLOODED, CLEANED OUT SPARK PLUG TUBES, BUT DID NOT FIX CAUSE OF THE NON-STARTING. 10/21/05-- CHECK ENGINE LIGHT ON, NO ACTION BY DEALER 12/23/05-- WARRANTY RUNS OUT ONCE IN JAN. AND ONCE IN FEB. 2006, THE CAR DID NOT TURN OVER. WHEN I TOOK CAR IN FOR ROUTINE OIL CHANGE ON FEBRUARY 16, 2006, ADVISOR RECOMMENDED A NEW FUEL PUMP AT COST OF $695. THE DEALER CALLED AND ASKED NISSAN USA FOR A GOODWILL CLAIM WHICH WAS DENIED. ON MONDAY, FEB. 20, 2006, I CALLED NISSAN USA TO FILE A REQUEST FOR THIS TO BE COVERED UNDER WARRANTY, CONSIDERING THE LONG RECORD OF THIS PROBLEM UNDER WARRANTY. I WAS TO HEAR BACK IN 24 HOURS. I MADE MULTIPLE CALLS THROUGH THE WEEK AND RECEIVED NO ANSWERS AND ONLY ONE PHONE CALL BACK-- ON THURSDAY-- TO TELL ME THAT THE FILE HAD BEEN MISDIRECTED AND THAT I SHOULD HEAR LATER. ON FRIDAY, FEB. 24, 2006, I CALLED AGAIN AND WAS TOLD THE CLAIM WAS DENIED. THE SERVICE REP. COULD NOT TELL ME WHY AND THE ADVISOR WAS NOT AVAILABLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10138675October 5, 2005FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PURCHASED A NEW NISSAN SENTRA IN JAN. 03'. STARTED NOTICING LONG ENGINE CRANK BEFORE START BY MAR. 04'. DEALER VISIT IN MAR. 04' FOUND NO PROBLEM. PROBLEM PERSISTED UNTIL SEP. 04'. TOOK VEHICLE TO ANOTHER DEALER, PROBLEM WAS DIAGNOSED AS A FUEL PUMP ISSUE. FUEL PUMP WAS REPLACED AT THAT TIME UNDER WARRANTY. A NISSAN TECHNICAL BULLETIN/SERVICE BULLETIN WAS ISSUED IN JUN. 05' DETAILING THE SPECIFIC ISSUE. IN SEP. 05' LONG CRANK PROBLEM RETURNED. MY VEHICLE IS NO LONGER UNDER GENERAL WARRANTY AND THE FUEL PUMP IS NO LONGER UNDER PARTS WARRANTY AND NISSAN IS REFUSING TO HELP. THE REPLACEMENT FUEL PUMP HAS THE SAME PROBLEM AS THE ORIGINAL AND NOW NISSAN EXPECTS ME TO PAY TO FIX THE PROBLEM, ALTHOUGH THEY HAVE ACKNOWLEDGED THE ISSUE VIA THEIR OWN TECHNICAL BULLETIN/SERVICE BULLETIN. THIS MAKES NO LOGICAL SENSE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10135717September 7, 2005STRUCTURE
I HAVE PURCHASED A NISSAN SENTRA 2003 . I HAVE DISCOVERED THAT THE WINDOWS DO NO FIT NICELY INTO THE RUBBER RUNS. IN FACT YOU CAN SEE AND FEEL THE GAPS. I FEEL THAT IT IS A SAFETY HAZARD BECAUSE WHEN I'M DRIVING ON THE HIGHWAY AND PROCEED TO CLOSE MY WINDOWS, THEY WON'T CLOSE PROPERLY AND THE WIND WHISTLES THROUGH THE CAR AND I HAVE TO PULL OVER TO CLOSE THEM. I CALLED STADIUM NISSAN IN CALGARY, ALBERTA CANADA. I SPOKE TO DARREN IN THE SERVICE DEPARTMENT THERE AND WAS ADVISED THAT BECAUSE MY 60,000 KM WARRANTY HAD RUN OUT THAT IT WOULD COST ME APPROX $ 230.00. HE ALSO TOLD ME TO SIT THE CAR IN THE SUN AND THE RUBBER WOULD SOFTEN AND REFORM WITH THE WINDOWS. HE DID ADVISE ME THAT IT DOESN'T HAPPEN A LOT BUT HE HAS SEEN IT ON SEVERAL OCCASIONS. HE TOLD ME THAT EVEN FIXING IT WOULDN'T GUARANTEE THAT IT WOULDN'T HAPPEN AGAIN. I TOLD HIM THAT THIS IS NOT ACCEPTABLE. THIS IS DEFINITELY A MANUFACTURER'S DEFECT AND I SHOULD NOT HAVE TO BE RESPONSIBLE TO CORRECT IT. I DID NOTICE THAT ON THIS WEBSITE THERE WAS A TECHNICAL SERVICE BULLETIN SUBMITTED. THE ITEM NUMBER IS 10008714 AND THE SUMMARY DESCRIPTION SAID " FRONT WINDOW GLASS RUN RUBBER DEFORMED. I WOULD APPRECIATE YOUR PROMPT HELP IN THIS MATTER. SINCERELY, CAROLINE COCKER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0