Nissan Sentra Complaints (2022)

81 consumer complaints on file.

#11572862February 20, 2024
STEERING
Pending recall taking too long to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571929February 14, 2024
ELECTRICAL SYSTEM
I leased a 2022 Nissan Sentra in February 2022. About two months after leasing the vehicle, I started having problems with the car battery. The car battery would die for no reason at all. I didn't leave anything on the battery would just die. I could be driving and stop and the battery would go completely dead. I've had to get my car jump-started by strangers and through my insurance company roadside so much so that my insurance company cancelled my roadside assistance coverage. I took it to the Nissan dealership several times and each time they said the battery was perfectly fine and they didn't find any issues. However, my battery kept dying and I would be stranded for long periods of times. This continued for months. It got to the point where I had to purchase jumper cables and then a portable charger. I finally contacted Nissan Consumer Affairs about the battery (Case# [XXX]) and they told me to take it to the dealership to be serviced. I made an appointment on 05/23/23 and this time the battery failed and they replaced the car battery. I wish I could say that this was the end of the problem but I was having the same issues with the new battery too. Same as before, several times. Once I stopped at gas station after getting gas the car wouldn't start the battery was dead and I had to get a jump. The car battery was still dying for no reason until another issue with the steering and tie rod occurred on [XXX]. Something in the vehicle is causing the battery to drain. This shouldn't be happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571877February 14, 2024
STEERING, WHEELS, SUSPENSION
On [XXX] my son [XXX] took the Nissan Sentra in for service at Coggin Nissan for a routine oil change. My son told me before I made the appointment for service that he thought that some of his fluids may be low because the steering felt weird. I requested that the steering and other fluids be checked as well as the tire pressure. After the service on the Sentra was completed service we were provided with their recommendation for additional services. They listed that the all four tires were worn and needed to be replaced which I thought was odd. They also recommended an alignment and replacing the brakes pads. There was no mention of any other services being required or any mention of a recall. Before leaving I asked the gentleman at the counter if the fluids and tire pressure had been checked and he said they were and that they do a multi point inspection on all vehicles being serviced. I also mentioned to the gentleman that my son was still having problems with his battery, and it was brand new. The gentleman stated that the batteries are not made the same as they used to be and don’t last us long. On Saturday [XXX], just a few days after having the car serviced my son [XXX] was taking his girlfriend home at around 10:30 pm and was driving on [XXX] before getting on [XXX]. He was having issues with his steering and was unable to steer, losing control but was somehow able to pull in to the parking lot of a bank. He hit a curb or something, the tire blew out and he doesn't think he hit anything else but the front bottom front piece on car was hanging and had to be removed. There was also some other damage near tire. I thank God that he hadn't gotten on the highway when this occurred otherwise this could’ve been a lot worse and lives could have been lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560395December 16, 2023
STEERING
Tire rod recall. My vehicle has been vibrating and there is a knocking sound coming from under the car for over 1 year. Vehicle was inspected by Nissan dealership who notified me there was no vibration during test drive. Dealership says that the tire rod was not bent, so they could not replace the tire rod. Nissan closed the recall on my vehicle however, vibration/knocking sound continue. I contacted Nissan consumer affairs and was notified that they could not replace the tire rod and that the case for my vehicle could not be reopened even if I get a second opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556280November 21, 2023
STEERING
The contact owns a 2022 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556015November 20, 2023
WHEELS
The contact owns a 2022 Nissan Sentra. The contact stated while driving 25 MPH, the front passenger’s side axle detached. There was no warning light illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a fractured axle and wheel bearing. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was 26,319.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550551October 18, 2023
UNKNOWN OR OTHER, STEERING
Nothing happened but my vehicle does experience shaking when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550016October 15, 2023
TIRES:SIDEWALL, TIRES:TREAD/BELT, TIRES:TUBE
Kinergy [XXX] . My tire indicated low air in my passenger side rear tire. When I went to put air in the tire I noticed a huge bulge and or separation of the sidewall of the tire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546438September 25, 2023
STEERING
The contact's fiancée owns a 2022 Nissan Sentra. The contact stated while driving at various speeds and turning the steering wheel, the front end of the vehicle made an abnormal clicking sound. The contact stated that the failure had been recurring increasingly, and the front end of the vehicle was making an abnormally loud knocking sound while turning the steering wheel. The contact became aware of that the VIN was included in NHTSA Campaign Number: 23V581000 (Steering), which he related to the failure; however, the part to do the recall repair was not yet available. The dealer was notified of the failure and informed the contact that he would be charged a fee for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to stop driving the vehicle and to obtain a rental vehicle. The failure mileage was approximately 20,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546362September 25, 2023
STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
The electronic steering control unit stops working while driving. This is dangerous and a known problem. The parts are on back order because all available supply in US is depleted. Also the front sensors for safety turn off in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541259August 28, 2023
ELECTRICAL SYSTEM
Battery drained overnight after a day of normal use. Upon trying to start the vehicle, there is a message that states the key is not present and to get it near the push-button. After multiple attempts, the battery was checked with a voltmeter, the battery was bellow 9-volts. The vehicle had to be jump started and taken to the dealer. Battery was replaced, the report says the electrical system is in order and that was only a faulty battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540299August 23, 2023
STEERING
My steering was out of control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535931August 1, 2023
ELECTRICAL SYSTEM
The battery in my car died out of nowhere. I tried to start my car leaving from work and it wouldn’t start. I initially thought the battery in my key fob was dead because the screen in my car kept saying I needed to place the key near the push to start. Even though I already placed it directly on top of the button. I got someone to jump my car and it finally started. After that the battery still is not holding a charge. I have gotten my battery jumped 3 times since then( once a day) and the dealership charged it at the service center. The service advisor confirmed the issue is with the battery. Every time I turn my car off, it won’t start again without a jump. Also I got my car serviced by Nissan for an oil change and tire rotation on 06/21/2023. And they performed a multi point inspection of my car. On the report, everything concerning my battery was marked green. Indicating that it had no issues. My Sentra is also programmed to have a warning sensor icon/ pop up if the battery is low which never came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524195May 28, 2023
ELECTRICAL SYSTEM
An episode of "Parasitic Drain" occurred again. I drove the car for two short trips yesterday, Saturday, May 27. This morning, Sunday, May 28, the battery was completely drained, and I had to use the physical key to open the door to open the hood. Ever since this exact experience occurred with the car about a year ago, I have been extra vigilant to make sure the radio, air conditioning, lights, everything, are turned off whenever I park and leave the car. I will report this as well to the dealer, Hart Nissan of Springfield, Virginia. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523013May 20, 2023
ELECTRICAL SYSTEM
Headlights dim when pressing the accelerator, brighten when releasing pressure on the accelerator. The problem has been continuous since purchasing the vehicle five months ago. The vehicle was inspected by the dealership service department, which advised they observed no issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509216February 26, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle lunges while trying to stop. In heavy rush hour traffic vehicle nearly lurches a vehicle length while slowly applying the break. For months the dealership claimed it was “functioning as expected” 7 visits later they finally determined it is the election intake valve. Dealership refuses to replace the part and it is a known issue, was sent away 2 times without it being fixed and they are aware I’m still driving it with the malfunctioning part. Huge safety risk! Vehicle other issues have been ERG valve, motor mount, plastic parts coming off, master control switch in the door, electric intake valve, crash detection system failure and throwing codes, many more codes not provided by the dealerships. Death trap vehicle, Nissan will not address issues. Owned for 8 months 15 visits to the dealerships 2 + months out of service and still no resolution! Nissan made a lemon, not a sound vehicle, waste of time and money!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509215February 26, 2023
UNKNOWN OR OTHER
Windows intermittently stop working/ do not go up or down. Poses a serious safety risk when not able to roll up widows when environmental factors are hazardous. Dealer determined faulty master switch on driver side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508269February 21, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car applied automatic emergency braking for no reason. The speed at the time was about 20-25mph. This is around the fourth time this has happened since purchasing the vehicle about 10 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501712January 13, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
We purchased the vehicle around December of 2021, around July of 2022 the vehicle started stalling while driving; at first it started at slow speeds driving in the neighborhood, then started happening about 4-5 times a week. Essentially, you could be driving at forward speeds of 10-50 mph, and the car would stall, intermittently a message would appear on the display with a warning sign and “Vehicle Stalled Stop Safely”. However, with each stall the warning may or may not appear. Then this started occurring at highway speeds up to 75 mph, with same intermittent warning. At time of stall you lose all power, steering gets stiff, and pressing accelerator does nothing. The warning only appears after the stall, so at that point you have lost power to the engine. We took the vehicle into Reed Nissan for service, they stated diagnostics showed no errors, we cannot help. Upon another stall, we took it to Universal Nissan, same comment, no diagnostic codes, so they cannot help, they did keep the car for the day to do an extended check, but said they found nothing. On the way home, the car stalled again. We contacted Nissan Consumer Affairs and we are still waiting to hear from Nissan. This vehicle is NOT safe, and will potentially cause an accident resulting in serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497336December 13, 2022
ENGINE, ELECTRICAL SYSTEM
Clicking / Popping noises when turning the steering wheel. Diagnosis bad insulator-engine mounting harness. RPM / idle issues and jerking while driving. Diagnosis reprogrammed engine control module. Problem still present and worse, than prior to reprogram. Cruise control slows vehicle on slight curve, no warning for drivers being no brake lights when it slows. New vehicle with so many problems and I do not feel safe. Unreliability and costly due to time missed at work, paying for a rental car and adding miles each trip to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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