Nissan Sentra Complaints (2019)

223 consumer complaints on file.

#11282936November 29, 2019
VEHICLE SPEED CONTROL
FRONT RADAR COLLISION WARNING ACTIVE, IT DOES NOT SLOW OR STOP THE CAR IN EVENT OF OBSTRUCTION.IT GOES OFF EVERY TIME I START THE CAR AND WITHIN 5 MINUTES OF DRIVING IT FAILS AND DEACTIVATES THE AUTO STOP FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281376November 20, 2019
AIR BAGS, SERVICE BRAKES, SEATS
THE FRONT BUMPER SENSOR IS DETECTING THINGS IN THE ROAD THAT AREN'T THERE AND AUTOMATICALLY APPLYING THE BRAKES ON MY CAR. WHEN THIS HAPPENS, THERE'S A LOUD ALMOST GRINDING SOUND AND THE CAR BRAKES VERY HARD. THE OTHER ISSUE I'M HAVING IS THE CAR WILL SOMETIMES DETECT SOMEONE IN THE PASSENGER SEAT WHEN IT'S EMPTY AND TURN ON THE BUCKLE SEAT BELT LIGHT AND TURN OFF THE AIR BAG OFF LIGHT FOR THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281415November 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11277024October 30, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
FOR SOME REASON WHEN I START MY CAR IT REVS UP LIKE MY FOOT IS ON THE GAS. MY RADIO CUTS OFF AND RESTARTS FOR NO REASON. WHEN MY LIGHTS ARE ON AUTOMATIC ONCE MY CAR IS PARKED IT TAKES 15 OR LONGER INTERMITTENTLY FOR THEM TO SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277082October 30, 2019
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2019 NISSAN SENTRA. WHILE DRIVING 65 MPH, THE REAR OF THE VEHICLE SWAYED VIOLENTLY FROM SIDE TO SIDE. THE CONTACT ALSO MENTIONED THAT THE SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. CONYERS NISSAN (1420 IRIS DR SW, CONYERS, GA 30094, (678) 233-2448) WAS CALLED AND THE CONTACT WAS INFORMED TO RESTART THE VEHICLE TO GET THE FRONT CRASH SYSTEM TO FUNCTION NORMALLY AGAIN. THE DEALER FURTHER STATED THAT THE VEHICLE WAS DRIVING NORMALLY DUE TO THE WAY IT WAS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS CURRENTLY WAITING FOR A CALL BACK. THE FAILURE MILEAGE WAS 7,682.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271449October 28, 2019
SERVICE BRAKES
FRONT RADAR SENSOR IS FAULTY. CAUSING EMERGENCY BRAKING FEATURE TO BECOME DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268061October 12, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TRAVELING IN TRAFFIC ABOUT 35 MPH ALL OF A SUDDEN TRAFFIC CAME TO STOP. I APPLIED MY BRAKES AND DID NOT GRAB RIGHT AWAY I TURNED THE STEERING WHEEL TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I HIT MY FRONT LEFT CORNER IN THE BACK RIGHT CORNER OF THE OTHER VEHICLE. MY AIR BAGS DID NOT DISCHARGED,MY FRONTAL BRAKE SENSOR GAVE NO WARNINGS . I JUST HAD MY VEHICLE INSPECTED LAST WEEK. I FILED A CLAIM WITH MY INSURANCE COMPANY, MADE A POLICE REPORT. TWO WEEKS AGO I WAS AT THE DEALER ASKING IT THERE WAS ANY RECALLS BECAUSE MY SENSOR LIGHTS COMES ON WHEN NOTHING IS IN FRONT OF ME. I WAS TOLD THAT THERE IS NO RECALLS ON MY VEHICLE. THAT THE RECALL ON THE FRONT SENSOR WAS FOR THE NISSAN ROGUE WHERE THE VEHICLE BRAKES ON ITS OWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11257899September 25, 2019
UNKNOWN OR OTHER
2019 NISSAN SENTRA PURCHASED IN JULY 2019 - MY STEREO WILL REBOOT ON ITS OWN COMPLETELY SHUTTING DOWN AND REBOOTING WITH THE NISSAN/NISSANCONNECT LOGOS. TYPICALLY DOES THIS ON ANY MODE OF THE STEREO AND WILL HAPPEN AFTER ABOUT 4 SONGS ON BLUETOOTH OR IF YOU SKIP MORE THAN TWO SONGS AT A TIME. DOES NOT REALLY IMPACT DRIVING AS I'VE YET TO SEE IT IMPACT USE OF THE BACKUP CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254994September 12, 2019
VISIBILITY/WIPER
TL* THE CONTACT RENTED A 2019 NISSAN SENTRA. WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S SIDE WINDOW EXPLODED AND GLASS FLEW OVER THE CONTACT. THE FAILURE OCCURRED WITHOUT WARNING. THERE WAS A LOUD NOISE WHEN THE GLASS EXPLODED AND THE CONTACT WAS ABLE TO SWERVE AND AVOID A CRASH. THE RENTAL AGENCY CAME OUT, TOWED THE VEHICLE, AND GAVE THE CONTACT A NEW RENTAL VEHICLE. THE CONTACT WROTE THE MANUFACTURER AND AN UNKNOWN DEALER, BUT HAD NOT HEARD BACK WITH A RESPONSE. THE CONTACT SUFFERED HEARING LOSS IN THE LEFT EAR AND WAS SEEING A SPECIALIST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11254819September 11, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN STOPPED THE VEHICLE GOES TO 4 RPM WHEN TRYING TO DRIVE AFTER BEING STOPPED AT RED LIGHT OR STOP SIGN ANYTIME CAR IS STOPPED AND TRYING TO DRIVE AGAIN.I HAD A FAULTY SWITCH ON 9/8/2019 CAR WOULDN'T START TOOK TO DEALERSHIP FOR REPAIR AND OIL CHANGE AFTER THAT THE PIC THAT I ATTACHED LIGHTS CAME ON.THOSE LIGHTS WASN'T ON BEFORE.AFTER PULLING OFF DEALERSHIPS LOT I GOT ON HIGHWAY AND LIGHTS CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253555September 6, 2019
SERVICE BRAKES
FRONT RADAR OBSTRUCTION LIGHT ON NO AEB AVAILABLE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252559August 31, 2019
UNKNOWN OR OTHER
WHILE DRIVING THE FRONT END COLLISION LIGHT KEEPS COMING ON. THIS IS SCARY AS THE CAR HAS NEVER BEEN IN AN ACCIDENT. IT WILL COME ON WHILE DRIVING OR IN PARK. IT COMES ON A LOT. THIS IS A ISSUE THAT NEEDS TO BE FIXED. THIS FAULTY SENSOR NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245018August 19, 2019
UNKNOWN OR OTHER
UNABLE TO USE THE CAR JACK.IT BROKE. TK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241945August 6, 2019
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL* THE CONTACT RENTED A 2019 NISSAN SENTRA. WHILE THE CONTACT WAS USING THE MANUFACTURER SUPPLIED TIRE JACK, THE HANDLE FRACTURED AT THE CONNECTION POINT WHILE ATTEMPTING TO RAISE THE VEHICLE TO CHANGE THE TIRE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. ENTERPRISE RENT-A-CAR WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240196July 28, 2019
ELECTRICAL SYSTEM, STEERING
TIME FREEZES ON DASH SCREEN ALONG WITH WHAT WAS PLAYING ON MY BLUETOOTH IN DASH CLUSTER SCREEN. RADIO BUTTONS AND PHONE BUTTONS STOP WORKING ON STEERING WHEEL WHEN DASH CLUSTER SCREEN FREEZES. THE FIRST TIME I BROUGHT MY CAR IN ON 2/18/19 WITH THIS PROBLEM THEY TOLD ME IT WAS MY CHARGER THEN THEY ARE HAVING PROBLEMS WITH IPHONES WITH 2019 NISSAN VEHICLES. STOPPED USING CHARGER. SECOND TIME BRINGING MY VEHICLE IN FOR SAME CONTINUOUS PROBLEM ON 3/27/19 THEY DID AN ELECTRICAL SYSTEM CHECK BUT COULDN'T FIND ANYTHING. STILL NOT USING CHARGER. THIRD TIME BRINGING MY VEHICLE IN 5/29/19 ELECTRICAL SYSTEM CHECK WAS DONE AND THEY TOLD ME THAT MY BATTERY WAS LOW CRANK AS WELL. TOLD ME IT IS A SAFETY HAZARD NOW AND THEY HAVE TO REPLACE THE DASH CLUSTER AND BATTERY. THE DEALERSHIP (HARBOR NISSAN) WHERE I PURCHASED THE CAR HAD MY CAR FOR A MONTH (THEY GOT ME INTO A RENTAL CAR THE WHOLE TIME)SO I GOT IT BACK ON 6/28/19 AFTER PARTS WERE REPLACED. NOT EVEN A MONTH OF HAVING MY CAR BACK IT DOES IT AGAIN ON 7/23/19 MY SERVICE ADVISOR WAS TOLD THE CAR MIGHT NEED A HARNESS AND I CALLED 7/27/19 MY SERVICE ADVISOR WAS NOT IN AND THEY TOLD ME I COULD PICK MY CAR UP THEY COULDN'T GET IT TO DO IT FOR THEM. BUT WHEN THEY HAD IT FOR A MONTH IT WAS A SAFETY HAZARD?? NOW ITS NOT? THIS USUALLY HAPPENS WHEN DRIVING THE VEHICLE FOR OVER AND HOUR OR TWO. IT HAPPENS ON HIGHWAY AND CITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234950July 25, 2019
UNKNOWN OR OTHER
ISSUE WITH FRONT RADAR SENSOR. THE SENSOR IS CONSTANTLY SAYING SENSOR IS NOT AVAILABLE AND IS DEACTIVATED. IT DOESN'T MATTER IF YOU ARE ON THE HWY OR ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228763July 1, 2019
POWER TRAIN
I WAS COASTING TOWARDS THE TRAFFIC LIGHT WANTING TO MAKE A LEFT HAND TURN WHEN THE LIGHT TURNED YELLOW AND I WAS ALREADY PAST THE POINT WHERE I COULD BACK UP. I HAD TO HIT THE GAS PEDAL TO MAKE THE TURN IN A QUICK FASHION AND BEAT THE ONCOMING TRAFFIC. THE CAR JUST PUTTERED ALONG AND I ALMOST GOT HIT BY THE ONCOMING TRAFFIC. IT SEEMS LIKE THE CVT TRANSMISSION GETS DISENGAGED WHEN THE CAR IS COASTING AT LOW SPEEDS (5-10 MPH) AND THERE IS A LOSS OF POWER TO THE WHEELS WHEN I HIT THE GAS PEDAL AGAIN. RPM IS 3000 AND THE CAR STILL DOESN'T MOVE QUICKLY ENOUGH TO GET OUT OF THAT DANGEROUS SITUATION. THE REASON I BELIEVE THAT THE TRANSMISSION IS THE CULPRIT IS BECAUSE WHEN I STOP AT A LIGHT OR STOP SIGN AND I BARELY COME TO A STOP AND I HIT THE GAS PEDAL AGAIN, IT MAKES A JERKING MOTION, LIKE THE TRANSMISSION DIDN'T DOWNSHIFT TO 1ST LIKE IT IS SUPPOSE TO, IT GETS STUCK IN THE HIGH GEAR AND WHEN I HIT THE GAS PEDAL IT DOWNSHIFTS HARD. I HAVE TO STOP A FEW FEET AWAY FROM THE LIGHT AND THEN RELEASE THE BRAKE A LITTLE IN ORDER FOR IT TO DOWNSHIFT TO 1ST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228765July 1, 2019
POWER TRAIN
I WAS TRYING TO MERGE INTO THE HIGHWAY TRAFFICE AND I PRESSED ON THE GAS PEDAL TO PICK UP SPEED, BUT THE CAR JUST PUTTERED ALONG WITH THE RPM AT AROUND 3000 - 6000 AND I ALMOST GOT REAR-ENDED BY A VAN WHO GOT REALLY CLOSE TO THE REAR-END OF MY CAR. THE GENTLEMAN IN THE VAN WAS CLEARLY UPSET AND I KNOW IT WAS MY FAULT BECAUSE MY CAR DID NOT WANT TO PICK UP SPEED. I HAVE OWNED ABOUT 80 CARS IN MY LIFE AND I HAVE NEVER HAD THIS PROBLEM; I KNOW HOW TO MERGE INTO TRAFFIC VERY WELL, I HAVE BEEN DRIVING FOR 40 YEARS WITHOUT ANY ACCIDENTS OR TICKETS. I TOOK THE CAR TO CHARLIE CLARK NISSAN DEALERSHIP WHERE I BOUGHT THE CAR AND THEY SAID THERE IS NOTHING WRONG WITH THE TRANSMISSION. THIS CAR MAKES ME LOOK LIKE I DRIVE LIKE AN OLD LADY, PEOPLE ARE GETTING UPSET, AS IT HAS NO PICK UP POWER AT ALL EVEN THOUGH THE RPM IS PAST 3000. THERE IS JUST NO WAY OUT OF A POTENTIAL DANGEROUS SITUATION. THE REASON I THINK IT IS THE TRANSMISSION PROBLEM IS BECAUSE WHEN SHIFTING FROM 2ND TO 3RD IT LOSSES POWER, LIKE WHEN THE TRANSMISSION IS SLIPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220116June 19, 2019
STRUCTURE
2019 NISSAN SENTRA SR. CONSUMER WRITES IN REGARDS TO DAMAGED HOOD ON VEHICLE. *LD *JS THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS A DESIGN ERROR THAT CAUSES THE PAINT TO CHIP WHEN THE WIPER BLADES WERE LIFTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207263May 13, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
FAULTY RADAR ON FRONT OF MY CAR CAUSED SPEED CONTROL AND EMERGENCY BRAKING SYSTEM TO MALFUNCTION WHILE IN MOTION. THIS OCCURRED SPORADICALLY SINCE NEW AND THEN CONSTANTLY FOR LAST 3 MONTHS. I FINALLY TOOK THE CAR IN FOR TROUBLESHOOTING LAST WEEK AND THE RADAR UNIT ON THE FRONT OF THE CAR WAS REPLACED. THIS FIXED THE PROBLEM BUT IT SHOULD BE BROUGHT TO SOMEONES ATTENTION BECAUSE OF THE SAFETY HAZARDS INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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