Nissan Rogue Complaints

7,429 consumer complaints on file.

#11617366September 30, 2024
UNKNOWN OR OTHER
While driving the vehicle a burning smell became present. I pulled over into the nearest parking lot. Smoke started to come out of the engine compartment and increased over a short period of time. Fire flames came through the hood of the car. I called 911 and the fire department had to put out the flames. The car got towed and is sitting in a tow yard pending an insurance inspection. My safety was at risk because the car was engulfed in flames. Not sure if this problem has been reproduced, but I have seen reports of similar Nissan vehicles catching on fire in a similar manner. There were no warning signs that there was an issue with the car and I kept the maintenance of the car up to date. Dashcam installed in car captured me pulling over, the car begin to smoke and flames coming up from the hood.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11617137September 29, 2024
STRUCTURE:BODY
On numerous occasions, my roof was leaking right at the A pillar. This water was getting right into the side air bag, as well as where the electronics for speakers are. The vehicle spent almost 13 weeks at the dealership and took lots of trial and error to finally find the issue. It was eventually found to be the service bulletin issue in the roof rail. My concern is silicone sealant could fail, causing this to leak again. Who knows what mold or rust issues may be hiding inside, causing structural concern over time. The fact that these vehicles have this well known issue but have not been recalled yet is concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617090September 29, 2024
ENGINE
CVT Low Power light came on 9/10/24. I had it at the dealer within 15 mins. On 9/12/24 I was told I need a new engine. The dealer refused to give details to me and extended the warranty on 9/16/24 as to how/what the exact issue was. The extended warranty closed the case because of this. The dealer told me they declined it and refused to repair it. He suggested that since the car is drivable, I could take it. I spoke with the extended warranty myself to see why. They stated they didn't deny it but closed it because the dealer needed to demonstrate what was wrong with the engine. The advisor eventually told me that all 3 cylinders had low compression. I requested they contact the extended warranty company and have them come again and they demonstrate that to the inspector. On 9/23/24 a request was made for another inspector to check my vehicle. 9/27/24 I called the extended warranty company to see if there was a report from the new inspector. They explained that the dealer showed them the low compression and the next step would be to break the engine down to find the source of the problem because it may not need an entire engine. I made it to the dealership a few hours later to extend my rental and get an update from the advisor. He told me the warranty company was still refusing to do the work. He suggested that since the car was drivable, I should take my vehicle. His only suggestion was to drop the oil pan and see if any metal fell out. This would've been $170-$200. I asked if that would resolve the issues with my vehicle. He stated not necessarily. On 9/27/24 around 4 PM, I requested to have my car moved to the front of the dealership because I had a tow truck on the way. He refused to have the vehicle moved. In the close-out ticket, he stated that the warranty company and customer denied repairs. which is false. No lights/messages ever came on. When I'd bring it for a service, I'd explain it was loud and vibrating. They'd always tell me everything was fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617046September 28, 2024
STRUCTURE:BODY
My vehicle began to lose acceleration while driving on a busy highway in NJ. I was able to get off the road and proceeded to drive on side streets. I was temporarily unable to move after stopping at stop sign. Eventually I was able to get the vehicle home. I brought my car to my mechanic. It was established that is was the transmission (CVT). It needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616826September 27, 2024
POWER TRAIN
Vehicle transmission is shaking, shuddering, bumping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616857September 27, 2024
FUEL/PROPULSION SYSTEM
-The car was driving it started to smell burn. car was parked. 10 minutes later took fire. total loss. -Safety was at risk due to fire. -Car is a total loss -File a case with Nissan America on 6/2024 with pictures, police report and all, no solution as of today. Case #51927325 2009 Nissan Rogue -No warning only fire odor
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11616540September 26, 2024
UNKNOWN OR OTHER
My sunroof is leaking I took it to the dealers to get fixed, but it’s still doing the same thing. I made a claim at Nissan Corporate but every time the rainfall I go to the car wash inside of the front is full of water. at my son said the car smells mold my claim nunders is 51832282
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616353September 25, 2024
VISIBILITY
The contact owns a 2023 Nissan Rogue. The contact stated that while the vehicle was parked, the contact heard an abnormal popping sound. The contact stated that the rear glass had fractured and there was glass all over the rear seat. The contact stated that there was a large hole in the rear glass. The contact stated that the failure occurred while the vehicle was parked in a Doctor's Office parking lot. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615920September 23, 2024
ENGINE
I purchased the car used 3 weeks ago, still under full Nissan Warranty. 10 days ago, while driving, unexpectedly, engine started knocking loudly and then shut down. My granddaughter was driving, and was unable to restart. The Nissan dealer had performed a "health check" of the car a week prior and noted no concerns. And the dealer who sold me the car did the same, before selling it to me. Car was towed to the Nissan dealership. The engine is completely blown and there were metal chips in the oil pan. The Nissan dealership is awaiting authorization from Nissan to replace the engine and any other system impacted. It's going to take weeks to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615589September 20, 2024
UNKNOWN OR OTHER, ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failed at 35K miles. I am getting the car fixed. we can ask nissan dealership to share failed transmission for inspection How was your safety or the safety of others put at risk? Car was missing when driving and completely lost transmission. Car woudnt move when out in gear. I had to get car towed to mechanic and nissan service center Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, NISSAN dealership confirmed that transmission has failed and needs to be replaced with new Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by NISSAN service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning messages in the car. The same day while driving, engine started missing. Same day, it stopped moving completely. Summary: Extremely disappointed with my 2017 Nissan Rogue. At just 35,000 miles, the transmission failed due to a known manufacturing issue. Car will not drive anymore when put in gear. Despite a $277.7 million settlement for defective CVT transmissions in vehicles like mine (2014-2018 Rogues), Nissan refuses to cover my full repair costs. Nissan, why aren’t you standing by your commitment to fix this? Loyal customers deserve better! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615551September 20, 2024
ENGINE, POWER TRAIN
The contact owns a 2021 Nissan Rogue. The contact stated that while his daughter was driving approximately 65 MPH, there were several unknown warning lights illuminated on the instrument cluster. The vehicle was losing motive power. The contact stated that his daughter depressed the accelerator pedal, and the vehicle continued to lose motive power. The contact stated that his daughter pulled over to the side of the highway and turned off and restarted the vehicle several times and was able to regain normal vehicle functionality. The contact drove the vehicle to a local dealer. The dealer diagnosed the vehicle and retrieved DTC code: C1210-97 (AWD systems failure); however, when the dealer rescanned the vehicle, the code was not showing on the test results. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615362September 19, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
While taking off from a stoplight, the car did nothing when I pushed on the gas-then it jumped into gear & took off abruptly. This has happened multiple times. Just last week, I was driving & it started revving at higher rpm’s. I had to pull over and shut the car off and restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615476September 19, 2024
ENGINE
There’s a problem with the transmission. The car was not accelerating so my mechanic looked at it and determined it need a new transmission. The car only has 81,300 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615264September 18, 2024
UNKNOWN OR OTHER
Since i Financed my car is have been hearing cracking sounds when turning the steering wheel. I reached out to dealership several times and kept being told someone will contact me. Over months and several calls no help was giving. I went to dealership and made someone come out to check my car noise. They made me take it back another day to be fixed they said it was the break back plate turns out I get car back noise stated again. I called again took back again they said it was rear strut part was on backorder so had to wait weeks for part. Took it back on 9/17 as they take the old strut out another piece they claimed crumbled into pieces my car stayed overnight as they had to order part. 9/18 i get a call they fixed it test drove but still hears cracking sounds. Now they saying it's the tire rod on front drivers side where I originally stated I hear the cracking sounds. How can a 2021 rogue with 23k miles when I purchased from Nissan dealership have a bad tire rod. I've done research just now and see my nissan isn't only one. I believe this is something that should be looking into with this yr model nissan. The dealership also should of addressed this issue back when I 1st bought the car and informed them about it. Almost 7 months now driving with a bad tire rod with my family in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614744September 16, 2024
AIR BAGS, ENGINE
I got into a car accident where the airbags didn't go off. I have the airbag light now on in the car and the diagnostics is something with the transmission.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11614857September 16, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns 2017 Nissan Rogue. The contact stated while driving 45 MPH, the vehicle stalled and decelerated with the accelerator pedal being depressed. The contact stated that the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was not taken to an independent mechanic or a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614860September 16, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was traveling down a busy road just before lunch when I heard a beep then my Rogue braked hard. Thankfully nobody was in front of me or behind me at the time. It was scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614963September 16, 2024
ELECTRICAL SYSTEM
See attached complaint with all the details. The facts, and photos correspond to the ongoing issue with Route 33 Nissan. Timeline of events correlate with the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614622September 14, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Twice in the past week (9/11 & 9/14), the AEB has engaged while I was driving (forward) despite NO vehicles/objects/people obstructing the path. Yes, it is available for inspection upon request. There was no beeping, no lights on the dashboard, or any other warnings prior to the AEB just abruptly stopping my car. Luckily I wasn't on the highway or going very fast because otherwise it would be EXTREMELY dangerous (whiplash, getting rear-ended, serious injury or death of myself or other driver(s), etc.). I took it to Nissan of Downtown LA to be looked at 9/14/24 with a 12PM appointment, but they were rude, not accommodating, and ultimately did not inspect it ("The mechanics are all probably at lunch, and it's late now anyway. We close at 4pm.") I told them specifically what the issue was and that it did not seem safe to just be driving around. Apparently Rogues are infamous for these AEB problems and have been recalled before, but not the 2019s. Entered the VIN on KBB and no recalls currently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614623September 14, 2024
UNKNOWN OR OTHER
Three times in recent months vehicle has responded sluggish after coming to a stop. Two of those times were extended periods in stop amd go traffic greater than 20 minutes. 8/10/2024 event inexplicable as had stopped briefly and only driving for 5-10 minutes. Gas pedal must be fully depressed to get vehicle to move. When it finally responds it barely moves, RPMs Rev to 3,000 and stay there. In most recent episode 9/12/2024 I realized gas pedal was responding sluggishly after stopping for a light, but seemd to get in gear as normal. At 8 miles vehicle would barely resume rolling after a stop, gas pedal had to be floored, engine revved to 3,000 RPMs and acted like stuck in wrong gear, same as other 2 events. Like other times, no warning lights or gauges before or during event. After turning off vehicle and back on it returned to normal function, no indication there had been a problem. Not sure if this is a transmission problem or a computer problem, but a search of the internet reveals this is a common problem for Nissan Rogue owners. Many accounts read similar to mine. Not sure I can trust this vehicle anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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