Nissan Rogue Complaints

7,429 consumer complaints on file.

#11676783July 28, 2025
SEAT BELTS
The contact owns a 2020 Nissan Rogue. The contact stated that while the vehicle was parked, the rear passenger’s side occupant was unable to release the seat belt buckle. After an extended attempt to assist, the contact observed that the seat belt continued to tighten and would not release, prompting the contact to cut the seat belt strap. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676721July 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the message "Engine Malfunction" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676615July 28, 2025
ENGINE, POWER TRAIN
Regards to the recall-I have had this/ my rogue back and forth to Nissan 6-7 times with the same complaints of noise, shaking, power decrease on the highway to where I had to pull over, a few times, engine mounts were swapped and still have the same problems. I called about the recall and was told I had to wait until there’s a remedy and I advised them that I feel unsafe driving it, they then told me they could take the car until there’s a remedy but only give me a kicks, which under normal circumstances would be fine however, I recently had hip surgery and can’t be low to the ground or be at a 90 degree angle. I advised the dealership of that and they stated they can’t give me a different car. I find this unacceptable as it’s not my fault with the engine repair , I can’t drive it as it’s unsafe and driving the kicks could possibly damage my hip, it’s not safe for me either way. I had no choice but to take the kicks however, it’s painful for me to drive and if it damages my hip, I feel Nissan would have to be held liable as the choices I was given are dangerous for me either way. I can’t remember the date I started bringing it in for the same issues but will approximate it below, it’s been since I bought it. Now this recall makes sense to why the car is not running right and why the mounts being changed did nothing! Can you please give me a different car that would be ok to drive with my hip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676470July 27, 2025
UNKNOWN OR OTHER
Subject: Urgent Safety Issue: Car Doors Locking While in Park and Running Date: [XXX] To Whom It May Concern, I am writing to report a serious safety concern I experienced today with my vehicle. While my car was parked in my driveway and running, the doors automatically locked, locking me out of the vehicle. There is no auto-lock button enabled in the car or on my remote, and due to a previously replaced battery, the key fob no longer functions properly—I must manually insert the key into the ignition. This is extremely concerning because the vehicle should not automatically lock while it is running and in park. Had I not had a spare key available, I would have been completely locked out of my running vehicle. This is a manufacturer safety issue that needs to be addressed immediately. I cannot risk being locked out of my car in a different location or under more critical circumstances. I am requesting a thorough inspection and resolution of this malfunction to ensure it does not happen again. Please advise on the next steps to get this fixed as soon as possible. Sincerely, [XXX] [XXX] Nissan, Rogue, 2011 [VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676477July 27, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Automatic emergency braking is malfunctioning. It is available for inspection upon request. The car stops by itself while driving in traffic, putting myself and other drivers at risk. I have brought the vehicle to the dealership twice and they deny the problem. There is no warning leading up to the issue. It is a reoccurring random problem that happens while driving in stop-and-go traffic. When it occurs, the vehicle is paralyzed and I need to shut off the car and restart the car in the middle of traffic. The vehicle started malfunctioning like this approximately 3 years ago and it has become more frequent. It now occurs every time I commute in slow traffic. It is dangerous and there are reports online of many other drivers experiencing the same problem and local news reports.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676316July 26, 2025
AIR BAGS, WHEELS, VEHICLE SPEED CONTROL
Me and my partner were giving a car for her birthday I use it more for work they gave us title but lately I been experiencing hits in car that we haven’t done or crash anyone or anything and also air bag activation and other problems the one has me worry is that rpm loses gas power on free way can’t go over then 20 loses power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676419July 26, 2025
ENGINE
Subject: Engine Recall (KR15) Ignored – Engine Noise Ongoing + Misleading Tailgate Lock Repair Offer – Lost Trust in Dealership I bought my 2023 Nissan Rogue brand new from this dealership two years ago. Recently, I’ve experienced multiple issues with both the car and the service, leading to frustration and loss of trust. ⸻ 🔧 1. Engine Recall Ignored – Still Making Noise I went in for a recall service months ago. The service advisor (named Well) only replaced a hose and said everything else was fine, even though I told them about a knocking noise from the engine. Now, the KR15 engine bearing recall has been issued, and the noise is still happening. The dealer continues to dismiss it, but I am seriously concerned about potential engine damage or failure. I am requesting a full, proper inspection and repair under this recall. ⸻ 🚪 2. Tailgate Lock – Misleading Advice and Pressure to Pay Around 3 months ago, I visited the dealer because my tailgate lock wasn’t opening, after I had broken the tailgate glass myself earlier. They told me: “Your lock is working fine. There’s just broken glass inside — once we vacuum it, everything will be okay.” But the next day, another employee told me: “No, your lock is actually broken. You need a full lock replacement for $893.65.” This surprised me because they had just told me the lock was fine. After I expressed concern, they negotiated the price down to $500 flat. Due to financial difficulty, I couldn’t proceed at the time. I’m attaching the invoice they gave me for proof. This change in opinion and pressure to pay left me confused and feeling misled. It added stress, and I now feel I cannot fully trust the dealership’s service recommendations. ⸻ 📌 3. What I Am Requesting: 1.A proper inspection and repair of the KR15 engine bearing issue and engine noise under the recall. 2.A review of the tailgate lock experience and explanation for the inconsistent service advice and price negotiation. 3.Clear communicatio
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676382July 26, 2025
ENGINE
I bought my daughter a new 2023 Rogue SL in June-2023 at our local Nissan dealership in Concord, CA. On [XXX] the car's engine completely cut-out on [XXX] on a trip to L.A. Fortunately, my daughter was able to coast to the far lane and call AAA for a tow to the Valencia dealership. There the service rep told her that two other Rouges had also been towed off the Grapevine that day. They kept the car for a couple days and replaced the engine oil temp sensor which got her back home. On [XXX] the engine again completely cut-out while my daughter was crossing [XXX] on her way to work. More fortunate than the [XXX] incident, my daughter was able to coast off the bridge via an offramp in [XXX]. Once again AAA came to the rescue towing the car to the Concord dealership where it now sits for evaluation. The service department told me that they need to bring in a high-level mechanic to go through not only this engine but several other Nissan and Infiniti engines. Needless to say, both of these instances placed my daughter in extreme danger and for the grace of God she came through without injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676358July 26, 2025
SEAT BELTS
Back passenger seatbelt warning will not display on dash if seatbelts are unbuckled while car is driving. No sounds or notice. Happens sporadically. Dangerous when kids are playing musical chairs while driver is unaware. Dangerous. Noticed first year ago dealership was unable to replicate. Happened again dealership changed the seatbelt. Now occurring again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676001July 24, 2025
ENGINE
The nut and assembly came out of the oil pan when at a shop for a routine oil change. The repair shop had no knowledge of this problem until this happened (somebody else must have over-torqued it) and we, as owners, had no knowledge of the warning. As it is, I had no car until a new pan (still plastic) was ordered and installed with a "one-use plug." Is this the fix for the engine recall? Nissan needs to replace all of these inferior plastic pans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675767July 23, 2025
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
When I first received the care it would either be sluggish or delay when accelerating. My CVT power reduced light started to come on at 44,000 miles. This happened for a total of 6 times before the dealership was able to diagnose it. The transmission was finally replaced at 55K miles. My car is now at 59,975 miles and not only has the CVT power reduced light come back on, but now the engine light has also appeared. I also having issues with the screen shutting down in the middle of driving. The dates of all these incidences have been ongoing from 6/2024 to 7/2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675718July 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate above 5 MPH. The vehicle was driven to the place of employment and turned off. There was no warning light illuminated. There was white smoke coming from the exhaust. In addition, there was a burning odor inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 92,007. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675687July 23, 2025
POWER TRAIN
The contact owns a 2022 Nissan Rogue. The contact stated that while waiting in the front passenger seat for her husband, she extended her left leg to depress the brake pedal and start the engine. Soon after starting the vehicle, the contact felt the vehicle slowly moving backwards while the vehicle was in park(P). While in a state of panic, the contact opened the passenger door and screamed to her husband that the vehicle was moving. As the vehicle continued to accelerate backwards while on an incline, the vehicle ran over a curb and eventually hit a tree, which stopped the acceleration. The contact stated that no warning lights had appeared on the instrument panel as the vehicle remained in park(P) during the failure. Several bystanders came to the contact's aid to assist her after the failure. The air bags did not deploy. The contact's right knee and right inner calf were bruised; however, the contact did not seek medical attention. A police report was not filed, and no damages were reported. Despite the failure, the contact's husband managed to drive away from the scene. Upon investigation, the contact discovered NHTSA Campaign Number: 22V457000(Power Train), which she linked to the failure. The vehicle had yet to be diagnosed or repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11675344July 22, 2025
UNKNOWN OR OTHER
I am writing what I think is a safety issue on a 2020 Nissan Rogue S. Left my house to go to a local store. When I park, I normally press the internal lock button and not the lock button on fob. I exited the vehicle and closed the door. Came back to vehicle, for some reason I just grabbed the door, not using the key fob, nor the ignition key to enter, and the driver side door opened. I questioned myself what just happened. I did not think much of it. Well I made another stop. I parked, pressed internal button, exited and closed door. I came back and pull driver side door handle and the door was unlocked again. So while parked I tried to diagnosis why the door was unlocked again. I used the internal lock button first, all but the driver side door lock, I used the lock button on the key fob, same thing. tried the ignition key, it would lock and unlock. So when I got home I tried to get it to work again, but to no avail. I tried looking in the vehicle setting, watch you tube videos etc. I even disconnected and reconnected the battery. Nothing worked, Got online and saw a lot of people were having the issue due to door lock actuator failing on Rogues. So I called my nearest Nissan dealership and told them my problem. They could get me in on July 17, 2025 at 8:00 a.m. and it would take several hours to diagnosis. The diagnosis was the actuator failed but power was going to it. To fix it it will cost $905. This is why I am writing you. I think it is a safety issue that needs to be address. If people don't know the vehicle is unlocked there could be some of type of thief or a person could be in your car when you returned. If the door was in the locked position while in the vehicle and you need to get out in an emergency you have to exit another door, which you might not have enough time to do so. If you are trying to enter the vehicle for an emergency and the door stays locked that a safety issue. This is a safety issue and should be recalled. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675425July 22, 2025
UNKNOWN OR OTHER
I got into my car and closed the door and pushed the start button and my back window blew out. It was not hit by anything and sitting in front of my office and had not driven all day since I got there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675253July 22, 2025
WHEELS
The tires seemed to be faulty from the date of purchase of the vehicle. Within 3 weeks of ownership I had to replace one tire, at 6 weeks-repair a flat on another tire, and within 3 months replaced another tire (possibly two, can’t quite recall with all the issues this vehicle has had) and fixed another flat on the existing tires again. To date there are only 27,000 miles on the vehicle and the tires are well past needing replaced. However, they were terrible and extremely unsafe from the beginning. When I had inquired with the dealer, they stated that the manufacturer parts are not always top of the line unfortunately, same response with the battery, and suggested I replace with higher quality. These parts shouldn’t be unsafe or require replacement with safer, higher-quality, or better-performing ones from the manufacturer, especially not in a brand-new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675249July 22, 2025
ELECTRICAL SYSTEM
The battery was drained on several occasions starting just shy of a year of owning the vehicle, after recharging it would be fine and showed no signs that it needed replacing, until it was finally completely drained and wouldn’t start without being jumped in June 2025. The USM Configuration for the EEM recall was completed at this time along with a battery replacement. However, research suggests that issue could lead to draining of the battery, which the dealer denies was a possibility. These issues combined lead to all warning lights/lamps being produced on the display panel intermittently with a different message as to what the problem was each time. Turns out the only issue was the battery, according to the dealer. There have been several other issues I believe may be electrical related but unsure and when the taken to the dealership to have inspected was told the system just needed to be updated, however it has never fixed these issues, such as rearview backup camera screen black and not working intermittently and sometimes staying on while driving at higher speeds, screen in middle dash not responding to touch or buttons at random, doors automatically and unintentionally unlocked, doors not opening from the inside or outside on rare occasion, system in dash completely shutting down as if the vehicle was turned off and flashing before coming back up, vehicle not starting here and there while inside the vehicle or with key fob or app for remote start. All the random issues have been ongoing since the purchase of the vehicle, but told due to the dealer unable to recreate each problem, they are unable to actually identify what it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675244July 22, 2025
STRUCTURE:BODY
There are leaks at the corner of the top windshield through to the inside of the vehicle. Problem is reoccurring with rain and when vehicle is washed leaving the interior of the roof and side panel lining the windshield wet potential causing internal water damage to electrical components and creating mold and mildew buildup that is not yet visible. This creates an extreme health risk for the general population but especially for my child and myself who are highly allergic to mold and mildew. The outside of the vehicle appears to now be rusting due to this issue as well. This issue was first reported to the dealer within the first month or so of purchasing the vehicle in July of 2021 and taken in for inspection, along with several other issues, however was not noted on the service report for the technicians to inspect and was missed. Was officially inspected by the dealership in June 2025 and was told it is the roof rails that are leaking, this is a common issue, and likely was due to the vehicle being parked outside and probably had leaves trapped inside contributing to the leak, however this began within the first month of purchasing the vehicle new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675132July 21, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
I have owned this vehicle since it was new and the collision sensor light would occasionally blink when the weather was cold, damp or foggy. My Nissan tech told me not to worry about it as long as the car was not braking without necessity. About a month ago, the collision sensor light was blinking and shortly thereafter, the front radar (collision avoidance) sensor malfunctioned, warning lights and sound occurred and the AEB system deployed and car was stopped abruptly. There was no traffic and I was able to coast to the side of the road. I placed the car in park and then in drive and car was back to normal operation. Several days later the lane departure warning occurred for no reason but the car did not shut down. I took the car to Dick Smith Nissan, St. Andrews Road, Columbia, SC for service. They replaced the collision sensor for a cost of $2300.00. I called Nissan customer service, received a complaint number ([XXX]) but was told there was nothing Nissan could or would do. This is a problem occurring in many Nissan models over several years. Some of these malfunctioning sensors have been replaced under warranty. Others are part of class action suits in several states. I believe some models have been the subject of recalls. Nissan will not admit that there is a flaw in these sensors and it is a safety issue if the vehicle stalls in heavy traffic or on the interstate. I was lucky that I when my car stalled, I was in town with no traffic and was able to pull off the road. I’m hoping replacing the sensor has solved my problem but it was costly. NTSB should be aware of this safety issue and document incidents regarding these collision sensors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675133July 21, 2025
ELECTRICAL SYSTEM, AIR BAGS, UNKNOWN OR OTHER
The Body Control Module System goes to sleep intermittently. Nissan reports that it is a manufacturer error but Nissan has 0 fixes or recommendations. They refuse to buy the car back. The BCM system is a safety hazard as my lights don't always come on and it is interconnected with other systems including the air bag system and safety restraint system. This is a huge concern to me as I don't want to have to worry if my restraints or air bags will work when needed. Also, I have had other issues related to infotainment system. It is a brand new vehicle and should not have all these issues causing me to question if I'll be safe. I have video proof of all issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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