Nissan Rogue Complaints

7,429 consumer complaints on file.

#10924242November 4, 2016
AIR BAGS
PASSENGER AIR BAG LIGHT COMES ON EITHER WHILE DRIVING WITH PASSENGER IN FRONT SEAT. SHE IS 5'4" & 200LBS. I HAVE BROUGHT IT BACK TO THE DEALER 4 TIMES, & LAST TIME THEY HAD IT FOR 6 DAYS & COULD NOR REPLICATE THE PROBLEM. ON A 1500 MILE TRIP TO FL FROM MA, IT HAPPENED 4 TIMES, & ONCE WITH ME IN THE PASSENGER SEAT (I AM 5'6" & 260 LBS) DEALER WILL NOT REPLACE SENSORS OR COMPUTER UNTIL IT SEES THE ERROR. WHAT DO I DO DRIVE AN UNSAFE VEHICLE? I AM DUE TO RETURN TO MA THIS SUNDAY, DOES MY WIFE SIT IN THE REAR SEAT? THIS HAS HAPPENED AT LEAST 25 TIMES IN THE LAST 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924338November 4, 2016
POWER TRAIN, ENGINE
WHILE DRIVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS 75MPH ALL OF A SUDDEN MY VEHICLE WOULD NOT GO ANY FASTER THAN 40 MPH, ACCELERATOR TO THE FLOOR. THIS HAPPENED TO ME ON A FEW DIFFERENT OCCASIONS, HOWEVER NO WARNING LIGHTS EVER CAME ON. IF I PULLED OVER AND SHUT THE CAR OFF IT SEEMED TO PERFORM "NORMAL" AGAIN. AND THIS ONLY HAPPENED TO ME WHEN I WAS ON THE HIGHWAY DRIVING A LONG DISTANCE. UPON THE RETURN FROM MY LAST "LONG" TRIP A LIGHT DID COME ON. I TOOL IT TO MY DEALER IMMEDIATELY. THE DIAGNOSIS IN A VALVE BODY, WHICH I UNDERSTAND IS INSIDE THE TRANSMISSION. THE FACTORY WARRANTY HAS RUN OUT (BY 6,000 MILES) AT THIS POINT AND THE DEALER IS SAYING THAT THEY WONT REPLACE THE VALVE BODY WITHOUT PUTTING AN "EXTERNAL COOLANT" ON AT THE SAME TIME, BECAUSE THAT IS WHAT NISSAN IS SAYING NEEDS TO BE DONE TO PREVENT THIS FROM HAPPENING AGAIN. MY 3RD PARTY WARRANTY COMPANY WILL ONLY COVER THE COST OF THE VALVE BODY REPLACEMENT, BECAUSE THEY FEEL IT IS NOT THEIR RESPONSIBILITY TO PAY FOR SOMETHING THAT NISSAN SHOULD BE GOING GOOD FOR. NISSAN WANTS TO CHARGE ME $1000.00 FOR THAT EXTERNAL COOLANT!!!! AFTER DOING MY RESEARCH, THIS IS AN ON GOING PROBLEM AND UP UNTIL MODEL YEAR 2010 NISSAN WAS GOING GOOD FOR THE ISSUE. ANYTHING BEYOND 2010 THEY WILL NOT. AFTER CONTACTING NISSAN TO REQUEST ASSISTANCE FOR THIS, THEY INFORMED ME THAT MY REQUEST WAS DENIED AND THAT THIS IS WHERE THEY STAND. MY BIGGER ISSUE IS THAT HOW CAN A COMPANY AS REPUTABLE AS NISSAN NOT GO GOOD FOR A MANUFACTURING MISTAKE ON THEIR PART!? HOW IS IT MY PROBLEM THAT THEY DIDN'T OUT THIS COOLANT ON IN THE FIRST PLACE, AND HOW IS IT NOT A SAFETY RECALL WHEN YOU ARE DRIVING ON THE HIGHWAY AT 70+ MPH AND THEN SUDDENLY CANT GO ANY FASTER THAN 40!!? IS IT BECAUSE NOBODY HAS BEEN KILLED YET!? IF YOU DO YOUR RESEARCH YOU WILL CLEARLY SEE THAT THIS IS AN ON GOING ISSUE WITH THIS VEHICLE AS WELL AS OTHERS MANUFACTURED BY NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924007November 3, 2016
POWER TRAIN
VEHICLE HAS AN ACCELERATION PROBLEM, ON LONG DRIVES THE TRANSMISSION OVERHEATS AND IT DOES NOT ACCELERATE AS INTENDED; YOU STEP ON THE ACCELERATOR AND IT DOES NOT GO OVER 35-40 MILES PER HOUR, AND ON THE HIGHWAY IS VERY DANGEROUS, MY DAUGHTER ALMOST GOT HIT BY A SEMI ON HER WAY HOME FROM SCHOOL. SHE DRIVES 2:45 HOURS FROM AND TO SCHOOL. I CONTACTED NISSAN AND TOLD ME THAT WAS MY PROBLEM, THAT MY WARRANTY ALREADY EXPIRED AND THERE IS NO WAY IN HELL THEY COULD ANYTHING I AM ON MY OWN. CHECKED WITH THE INTERNET AND OTHER OWNERS AND TOLD ME THE SAME THING; IT IS A SAFETY ISSUE, BUT THEY DONT SEE IT THAT WAY IS ALL ABOUT THE MONEY AND ALSO THEY TOLD ME BECAUSE IT AS MY FIRST NISSAN; THEY COULD NOT HELP BECAUSE YOU HAVE TO BE A LOYAL CUSTOMER OF NISSAN IN ORDER FOR ME TO BE ABLE TO GET SOMETHING DONE. DONT KNOW WHAT TO DO. NEED HELP!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923790November 2, 2016
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ROGUE. WHILE DRIVING 8 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL LOCKED AND ALMOST CAUSED A CRASH. THE FAILURE OCCURRED SEVERAL TIMES WHILE TURNING LEFT OR RIGHT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920614November 1, 2016
ENGINE, POWER TRAIN
MY NISSAN ROGUE WILL PERIODICALLY STOP ACCELERATION WHILE I AM DRIVING ON THE HIGHWAY. I HAVE THE PEDAL PUSHED ALL THE WAY DOWN AND THE CAR WILL NOT ACCELERATE. I WILL BE GOING THE POSTED SPEED AND FOR NO APPARENT REASON, MY CAR WILL START TO DE-ACCELERATING ON ITS OWN. AFTER READING SEVERAL COMPLAINTS I AM FINDING OUT THAT THIS IS DUE TO THE CVT TRANSMISSION IN THIS PARTICULAR MODEL. THIS IS A SAFETY HAZARD TO ANYONE WHO IS DRIVING THIS CAR. ALSO, I HAVE NOTICED A LOUD NOISE WHEN I PUT THE CAR IN GEAR, WHICH I AM READING IS A SIGN THAT THE TRANSMISSION IS GOING OUT. I PURCHASED AN EXTENDED WARRANTY ON THIS VEHICLE BUT NONE OF THE REPAIRS THAT I HAVE LISTED ARE COVERED. THIS CAR IS A PIECE OF JUNK AND I WILL NOT GET ANYTHING FOR IT UPON TRADE-IN. I AM STUCK WITH THIS CAR, AND HAVE PUT OVER $3,000 IN THIS CAR ALREADY OVER THE LAST 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920174October 31, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. AFTER APPLYING THE BRAKES ABRUPTLY TO AVOID A COLLISION AND ATTEMPTING TO ACCELERATE, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. UPDATED 01/11/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920345October 31, 2016
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. WHILE THE VEHICLE WAS IN PARK, THE STEERING WHEEL LOCKED UP AND THE IGNITION KEY DID NOT WORK. THE CONTACT STATED THAT THE "NOT DETECTING THE KEY" WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920364October 31, 2016
POWER TRAIN
WHEN THE OUTSIDE TEMPERATURE IS ABOVE 90 THE TRANSMISSION FLUID GETS HOT AND THE CAR WILL STOP MOVING FORWARD AS THE TRANSMISSION SLIPS. IT ALSO ROLLED BACKWARD DOWN MY STEEP DRIVEWAY AS I WAS TRYING TO DRIVE FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919980October 29, 2016
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
WHEN DRIVING THE CAR WOULD START SHAKING AND MAKING FUNNY NOISES IN THE BACK. THE CAR EVENTUALLY WOULD NOT ACCELERATE AND STARTED SMOKING. TOOK IT THE DEALER WAS INFORMED IT HAD A BROKEN AXLE AND ALSO HAS COUPLER ISSUE. I HAD THE AXLE REPLACED. BUT IT STILL SHAKES AND MAKES NOISES WHEN TURNS ARE MADE. I WAS INFORMED BY A NISSAN MECHANIC THIS IS A COMMON PROBLEM IN THE ROGUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919266October 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED TO RECOGNIZE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE PASSENGER WOULD HAVE TO GET IN AND OUT OF THE SEAT SEVERAL TIMES BEFORE THE AIR BAG SENSOR WAS ABLE TO RECOGNIZE THE SEAT WAS OCCUPIED. THE DEALER PROVIDED THE CONTACT WITH SEVERAL TRICKS TO ACTIVATE THE SENSOR. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 01/06/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919332October 27, 2016
FUEL/PROPULSION SYSTEM
THIS VEHICLE WAS RECALLED IN MAY 2016 (RECALL 16V149) I HAVE BEEN TOLD THAT PARTS TO REPLACE THE FUEL PUMP ARE STILL NOT AVAILABLE. THIS IS POTENTIALLY DANGEROUS ACCORDING TO THE LETTER FROM NISSAN. SHOULDN'T THE MAKER OF A DEFECTIVE VEHICLE HAVE TO ADHERE TO SOME REASONABLE TIMELINE TO FIX THE PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918848October 25, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 80 MPH THE VEHICLE DECELERATED TO 40 MPH INTERMITTENTLY WITHOUT WARNING THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTINUOUS VARIABLE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 02/21/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918583October 24, 2016
ENGINE
CAR INCREASES IN RPM BUT DOES NOT ACCELERATE. ITS AS IF IT IS STUCK IN CRUISE CONTROL AT 20 MPH BUT YOU ARE ON THE HIGHWAY TRYING TO DO 55. HAS HAPPENED A FEW TIMES. VERY SCARY AND DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918607October 24, 2016
POWER TRAIN
HI, I AM EXPERIENCING A KNOWN "CVT OVERHEATING" PROBLEM WITH MY ROGUE. WHAT'S HAPPENING IS THAT WHEN THE CVT GETS MORE THEN SOME THRESHOLD TEMPERATURE IT GOES TO SO CALLED "SAFE" MODE AND THE CAR LOOSES SPEED DRAMATICALLY, INCLUDING SITUATIONS ON A HIGH WAY. THIS IS A SAFETY ISSUE! I BROUGHT ME VEHICLE TO THE DEALERSHIP 2 TIMES AND AS A RESULT THEY SUGGESTED TO INSTALL A "COOLER KIT" BY NISSAN WHICH POTENTIALLY CAN SOLVE THE PROBLEM JUST BY COOLING THE CVT IS A "BETTER" WAY. THEY ARE ASKING FOR ABOUT $1200 FOR THE INSTALLATION. I SEE THAT AS A NISSAN'S DESIGN FLOW. I DON'T THINK PAYING FOR THIS OUT OF MY POCKET IS THE RIGHT SOLUTION. I THINK NISSAN SHOULD START A RE-CALL ON THAT PROBLEM. THIS IS UNACCEPTABLE SITUATION ON HOW NISSAN HANDLES IT RIGHT NOW (IN FACT IT DOESN'T HANDLE IT ALL). THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917928October 21, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V149000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917527October 20, 2016
POWER TRAIN
I HAVE A 2011 NISSAN ROGUE AND WITHIN THE PAST 2 MONTHS, I HAVE BEEN EXPERIENCING LOSS OF ACCELERATION ON A MINIMAL UPHILL SLOPE. BOTH TIMES, I WAS ON THE EXPRESSWAY DRIVING ABOUT 70-75 AND MY SPEED IMMEDIATELY DECREASES TO 60 AND BELOW. WHEN I PRESSED THE GAS PEDAL TO ACCELERATE, NOTHING HAPPENED. MY RPMS WERE IN THE RED ZONE- WHICH HAS NEVER HAPPENED BEFORE- AND I ALMOST GOT REAR ENDED BY A SEMI THE 2ND TIME IT HAPPENED. I IMMEDIATELY PULLED OFF THE ROAD AND TOOK MY CAR TO THE NEAREST MECHANIC. THE DIAGNOSIS WAS A TRANSMISSION CODE BUT BECAUSE MY CAR HAS A CVT TRANSMISSION, HE RECOMMENDED TAKING IT TO A NISSAN DEALERSHIP AS THERE HAS BEEN MANY REPORTED ISSUES WITH CVT MODELS, SO MUCH SO THAT THE WARRANTY GOT EXTENDED. UPON FURTHER RESEARCH, THE EXTENDED WARRANTY ONLY COVERS 2003-2010 MODELS. WHEN I CALLED NISSAN, THEY OF COURSE TOLD ME I WAS OUTSIDE OF WARRANTY AS ITS ONLY 5 YEARS OR 60K MILES AND OUTSIDE OF THE EXTENDED WARRANTY. THEY QUOTED ME AT $3600+ TAX FOR A NEW TRANSMISSION AS THEY SAID IT WAS THE TORQUE CONVERTER THAT IS THE ISSUE. THERE ARE MULTIPLE FORUMS ONLINE WITH STORY AFTER STORY OF THE SAME ISSUE BEING EXPERIENCED BY MANY NISSAN DRIVERS YET NISSAN FAILS TO TAKE RESPONSIBILITY AND ADDRESS THE FACT THAT MODELS AFTER 2010 ARE EXPERIENCING THE IDENTICAL ISSUES COVERED IN THE EXTENDED WARRANTY. THIS IS NOT AN ISOLATED INCIDENT. NISSAN IS KNOWINGLY PLACING FAULTY TRANSMISSION IN THEIR VEHICLES THEN REFUSING TO COVER THE SERVICE COSTS DUE TO "EXPIRED WARRANTIES". FURTHERMORE, LETS ADDRESS THE FACT THAT THIS IS A SEVERE SAFETY HAZARD FOR DRIVERS. IMAGINE DRIVING AND ALL OF A SUDDEN LOSING ACCELERATION- WILL IT TAKE MULTIPLE ACCIDENTS AND GOD FORBID, DEATHS, FOR NISSAN AND THEIR EXECUTIVES TO OWN UP TO THEIR MISTAKE? NISSAN SHOULD LEARN FROM TOYOTA'S FAULTY AIR BAG SCANDAL AND RECTIFY THE ISSUE IMMEDIATELY TO PREVENT BODILY INJURY TO UNSUSPECTING DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917358October 19, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERE FRONT END VIBRATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS CONFIRMED; HOWEVER, THE REMEDY WAS NOT PROVIDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED NEW TIRES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916765October 18, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
AFTER ABOUT AN HOUR OF HIGHWAY DRIVING, THE CAR WILL STOP ACCELERATING. THE CAR WAS TAKEN TO THE NISSAN DEALERSHIP TODAY, 10/18/19, WHERE THE MECHANIC TOLD US THAT THE "TRANSMISSION WAS OVERHEATING". THEY COULD NOT TELL US WHAT WAS CAUSING IT WANT INSTALL AN ADDITIONAL PIECE OF EQUIPMENT THAT WILL PROVIDE A TEMPORARY FIX. THIS IS AN EXTREMELY DANGEROUS AND SCARY SITUATION; THERE NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917162October 18, 2016
POWER TRAIN, FUEL/PROPULSION SYSTEM
SEVERAL TIME THE CAR HAS NOT ACCELERATE PROPERLY FROM A STOPPED POSITION. I WOULD PRESS THE GAS ALL THE WAY TO THE FLOOR AND THE CAR WOULD NOT MOVE UNTIL SUDDENLY IT SEEMED TO "CATCH". JUST RECENTLY DRIVING AT A SPEED OF ABOUT 75MPH THE CAR GRADUALLY SLOWED AND WOULD NOT ACCELERATE. IT DROPPED DOWN TO ABOUT 65 MPH AND THEN EVENTUALLY GRADUALLY ACCELERATED. WHEN I GOT OFF THE HIGHWAY I CAME TO A STOP LIGHT. AGAIN, THE CAR WOULD NOT ACCELERATE. WHEN I GOT HOME I PUT THE CAR IN PARK AND TRIED TO "REV" THE ENGINE AND AT FIRST NOTHING WOULD HAPPEN. I HAD MY FOOT TO THE FLOOR. THE TRANSMISSION IN THIS ROGUE HAS ALREADY BEEN REPLACED TWICE! THIS TRANSMISSION HAS ABOUT 50,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917198October 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. WHILE THE VEHICLE WAS ON, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR THAT DETERMINED PASSENGER WEIGHT WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 37,323.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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