Nissan Rogue Complaints

7,429 consumer complaints on file.

#11543778September 11, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
A friend and I was driving out of town we drove approximately 3 hrs before vehicle stalled on us at a stop sign. The car had no power after driving 60-70 miles on highway. We exited access road & once we stopped at stop sign car acted as if it had no power/gas. Although foot was on pedal all the way to the floor. Transmission has been replaced a year ago. Vehicle did not want to go over 50 mph after car stalled. This is so dangerous we turned around & went home we did not feel safe or comfortable driving this vehicle out of town.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543912September 11, 2023
SEAT BELTS
The contact owns a 2016 Nissan Rogue. The contact stated that the front driver's side seat belt locking mechanism had malfunctioned and was sometimes difficult to lock and unlock. The contact stated that the locking mechanism had become stuck and would not immediately unlock and release on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543673September 10, 2023
ELECTRICAL SYSTEM
When I am driving my 2016 Nissan Rogue the automobile itself with no others in the vehicle starts unlocking and locking the doors automatically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543721September 10, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
In April 2023 we had to bring the car in because the seat belt got stuck engaged to where we couldn’t unbuckle it to get our son out of his car seat. We almost had to cut the seat belt to get him out. We barely were able to squeeze him out of it. My wife was driving the car down a highway and there was a full-size leather couch sitting in the middle of the highway. The car’s Automatic Emergency Braking with Pedestrian Detection and Intelligent Forward Collision Warning system features never picked up the couch in the middle of the road. My wife had to swerve to the left to try and miss the couch and it clipped the right side of the car damaging the fender flare. Also, while pulling out of our driveway a pedestrian was walking behind the car and the Automatic Emergency Braking with Pedestrian Detection system didn’t pick up the person behind the car. The person had to hit the back of the car for us to stop to keep us from hitting them. While pulling into the driveway where our other vehicle is parked the car’s Automatic Emergency Braking with Pedestrian Detection System wouldn’t let us know that we were about to hit the parked car in our driveway. On June 14, 2023 we brought the car to Ray Brant Nissan to be inspected. The Ray Brant Nissan Technician stated that the Automatic Emergency Braking with Pedestrian Detection system is only supposed to work when you are within 6 inches of the item you are about to hit. the technician took me for a test drive and he said watch this with the car in front of us. The Automatic Emergency Braking System did not brake for the car and he had to slam on the brakes so we didn’t hit the car. So, he then stated that the car in front of us was too small. I reached out to Nissan Consumer Affairs and the lady named Tatiana called me back and stated that she contacted Ray Brant before she called me and as far as she is concerned it’s working the way it is supposed to and she stands by the Nissan Dealer Ray Brant and hung up on me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11543541September 9, 2023
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543401September 8, 2023
POWER TRAIN
Was driving the vehicle and came to a train crossing in our area,put the vehicle in park and waited until train had passed (6 Minutes ?) and after gates went up and placed vehicle in drive again I couldn't get it to move....After waiting and putting it in low position it slowly caught and was able to get vehicle home which is 1.5 miles and have not been able to get it to move in any position. Contacted dealer and was told its a well known issue but Nissan is not covering these bad cvt transmissions and hope you can help!It's a 2015 model with just over 60k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543196September 7, 2023
POWER TRAIN
The 2013 Nissan Rogue Vin no: [XXX] only has ~83,000 miles. The transmission is totally out. No incidents and no accidents caused the transmission failure. It is believed upon seeing similar year, make and models of the Nissan Rogue that this is a significant issue to consumers and buyer protection should be granted through a forced recall by Nissan for transmission replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543264September 7, 2023
ENGINE
The contact owns a 2017 Nissan Rogue. The contact stated while driving 30 MPH, the vehicle hesitated and lost motive power. After restarting the vehicle, the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with exhaust manifold, air-fuel ratio sensor, and O2 sensor failures. The vehicle was not repaired. After investigating the failure, the contact related it to Voluntary Emission Recall Campaign PC717, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542828September 6, 2023
UNKNOWN OR OTHER
Key fob is undetected even though key is in the vehicle and near the start button
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542952September 6, 2023
POWER TRAIN
While driving on a major highway, my newly licensed 16-year-old son experienced shuddering, jerking (slight at first, but progressively worse) and failure to take off from a traffic light. He turned on the emergency flashing lights to alert other drivers, and he was able to take off about 5 seconds later, but the RPMs raced sporadically and acceleration stopped working. He drifted into a left turn lane and prayed he would make it across two lanes of active traffic without stopping. My independent service center and our closest dealer confirmed diagnosis (transmission replacement needed) and I had to have it towed to the dealer through my insurance company. NO WARNING LAMPS OR MESSAGES APPEARED PRIOR TO THIS INCIDENT. Nissan was unwilling to provide any financial assistance or goodwill toward the necessary transmission replacement, although this is a known defect in CVT transmissions. Their only action has been service bulletins and a settlement for an extra 24,000 miles beyond the original 60,000. I am fortunate my son was not a casualty of this poor craftsmanship, but I guess since no one has died yet, Nissan doesn't have to do the right thing and recall these faulty transmissions. Poor customer service and poor vehicles. This is my fourth Nissan, and two of them have had transmission issues. I will NEVER buy another. My family is too valuable to risk in one of these experiments.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543006September 6, 2023
POWER TRAIN
I took the car in to the dealership to have the oil changed. After they finished, they informed me that the oil had been leaking from the oil pan drain plug due to it being stripped. They told me that because the oil pan was made of a "composite material" that it was extremely easy to strip the drain plug and crack the oil pan due to the material that it was made of. Furthermore, this was only the second oil change of the car's lifetime (less than 10,000 miles.) They also told me that this was a common issue with other drivers of this particular model. They replaced the oil pan under warranty. However, I am extremely concerned about the longevity and safety of this oil pan. If any uninformed mechanic were to change the oil, it could lead to a massive oil leak that could cause the car to stall while on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542577September 5, 2023
AIR BAGS
BEFORE THE 3 YEAR WARRANTY ON CAR RAN OUT. WHEN WE BROUGHT CAR INTO DEALERSHIP FOR OIL CHANGES AND CHECKUPS WE MENTIONED THAT PASSENGER SIDE AIRBAG LIGHT WAS GOING ON AND OFF. BROUGHT BACK INTO DEALERSHIP AFTER 3 YEARS AND ASKED THEM TO REPAIR PASSENGER SIDE AIR BAG THAT WAS STAYING ON CONSTANTLY...THE DEALERSHIP SAID THAT THEY WANTED AT LEAST $600 TO REPAIR OR TRY TO FIX IT AND THEY SAID THEY HAD NO RECORD OF OUR COMPLAINTS LISTED FOR OUR CAR! LEFT DEALERSHIP WITH NO WORK DONE DUE TO WE DID NOT HAVE FUNDS FOR THAT. TOOK OUR CAR IN 11/2022 TO AN AUTO REPAIR SERVICE SHOP AND THEY RAN A DIAGNOSTIC AND RECALABER ON THIS PROBLEM. NOTHING WORKED AT THE COST OF $265. WAS TOLD BY BOTH PLACES THAT PASSENGER FRONT SIDE AIRBAG COULD OR COULD NOT WORK..NO WAY OF TELLING UNLESS AIR BAGS WERE DEPLOYED. TOLD TO TAKE BACK TO DEALERSHIP AND HAVE THEM DO WORK.....LIKE CHECK WIRING UNDER SEATS ETC. DO OTHER NISSAN ROGUE OWNERS HAVE THIS SAME PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542798September 5, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
The warnings shown in the attached picture came on for no reason all at once then after a restart of the engine, they all disappeared except the check engine light. OBDII code reader shows the code P2004, but after clearing the code with the OBDII tool, the check engine light doesn't come back, which should mean the problem P2004 does not exist anymore. The same story has happened several times in the past year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542806September 5, 2023
AIR BAGS
AIRBAGS DID NOT DEPLOY IN A VIOLENT CAR ACCIDENT. OTHER VEHICLE'S AIRBAGS DID DEPLOY. I HIT MY HEAD ON THE SIDE WINDOW OR DOOR VERY HARD, AND THE HEAD INJURY WAS FELT INSTANTLY AND ONSITE, I HAD TO GO TO THE ER AND GET A CT SCAN AND HAD A CONCUSSION. A COLLISION COMPANY IS INVESTIGATING THE DAMAGE AND AIRBAGS. AVAILABLE UPON REQUEST IF YOU WANT TO INSPECT THE VEHICLE. THERE WERE AIRBAG LIGHTS THAT CAME ON FOR THE PASSENGER SEAT FROM TIME TO TIME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11542739September 5, 2023
VEHICLE SPEED CONTROL
On 6/27/22 we were driving roughly 35 mph and all of the sudden the warning light Engine Malfunction Power reduced Service now warning light came on and the car immediately slowed to 20 mph with no warning. It was a Sunday so we couldn’t take it to the dealership that day. We turned the car off and in about 20 minutes turned it back on and the warning light had cleared. We took it to the dealership the next day. Since the car only had 14,912 miles assumed the warranty would cover. They didn’t find anything but still charged us $168.53. Then on 8/30 it happened again while backing up. Called Nissan and they instructed me to turn it off and back on. I did but it still had the warning light and reduced speed. I was roughly 30 miles from the dealership and they wanted me to drive it in. I told them that wasn’t safe. They said at my expense have it towed. After the car was turned off awhile it cleared and went back to normal. I took the car in the next day. Again they said they couldn’t recreate the issue and had no solution. They indicated Nissan knew there was an issue but didn’t have a fix yet. They said it might mean a new engine. I filed a complaint with Nissan asking for them to buyback the car because I felt it wasn’t safe. They denied it. If at some point you are driving 70 mph on a 4 lane interstate in busy traffic and it happens and the speed reduces from 70 to 20 with no brake light coming on or warning to the driver. It could be catastrophic. On various complaint sites you can see that this is a large issue for Nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542225September 2, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
This has happened multiple times on Interstate 20. I will merge onto the interstate and my Rogue will lose power completely. I can have the gas pedal almost at the ground and there is no acceleration. The RPM will go up to 4 but literally no acceleration is happening. I can feel the car get to 60 and then it won’t go any faster. At times when idle at a red light or in a parking spot so many warning lights will come on about pedestrian crossing and some other odd ones. If I turn the car off for 30+ seconds the car resets back to normal until the next time it does it. I don’t know if these two issues are related but both are impacting the trust I have in this vehicle to get me where I need to go and arrive alive. I have cell records and photos from some of the times the lack of acceleration situation happened because I was so frightened I called my spouse or son to ask what was happening. The incidents on I20 my children were also in the car and could feel that we were not going fast enough to keep up with traffic and could no accelerate or increase speed with the gas pedal going down, down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542279September 2, 2023
POWER TRAIN
The vehicle is well maintained with about 102,400 miles. There has been no previous indication that the transmission had any issues. While operating the vehicle under normal conditions. I drove about 10 miles and entered the highway. While accelerating to meet the speed limit of 70mph the vehicle began to experience a sudden loss of power. The RPMs would spike but the vehicle would decelerate. There were no warning lamps or other indications of what was wrong. I left the highway at the next exit and when I stopped to inspect the vehicle I found that the vehicle would not initially go into gear when I tried to get back on the road. The vehicle eventually went back into gear, though accelerating was jerky and inconsistent. I took it to Valvoline for an inspection and oil change. They found that the fluid levels were normal and could see no other indications of faults. I then took it to the Nissan dealership, where it is right now. The dealership recommended a transmission replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542038September 1, 2023
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2016 Nissan Rogue. The contact stated that while operating the vehicle, the air conditioning blower became inoperable, and the front windshield could not be defrosted, creating a visibility hazard for the driver. Also, the front driver's side seat adjustment became inoperable, and the seat could not be re-adjusted back and forth. Additionally, the driver's side and passenger’s side view mirrors could not be adjusted electronically or manually. The vehicle was taken to the local dealer who diagnosed that the electrical connector was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously serviced under NHTSA Campaign Number: 22V024000 (Electrical System) but the vehicle had experienced the failure listed in the recall after the repair was performed. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542069September 1, 2023
UNKNOWN OR OTHER
Twice in two years the sunroof drains have clogged causing severe water leaking into the cabin of the vehicle. The first time, the dealer cleaned them out and took everything out of my car to clean it, including seats and carpet. Now they are saying I will have to pay for it. Nissan has a recall regarding a leak into the dash side harness, I am wondering if this is only on vehicles with sunroofs. I talked to Nissan, they said there is nothing they will do for the issue. When I called the service department at the local Nissan dealer, I was told by one of their managers, "Thats why I will never buy a Nissan with a sunroof". This is clearly a known issue, there are thousands of people talking about this issue on forums. I was criticized when I was asked if the vehicle is usually parked outside. I told them that it was, which is not an abnormal practice in the US. Basically they said its my fault for the leak because I park outside. The main issue now is that the car is so waterlogged that it is starting to mold or mildew. Everything in the car is soaked, it is unusable. I do not understand how they know about this issue but have not done a recall to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542088September 1, 2023
POWER TRAIN, ENGINE
While driving up a mountain with no guard rails, my car lost power and failed to accelerate. The car was still running and I had the gas pedal pressed all the way to the floor but we weren’t moving. I then had to reverse my car down a narrow, no guard rail mountain road, while also directing traffic coming at us and behind us to go around my vehicle. All with my 68 year old father and 62 year old stepmom passengers who were terrified; I was also but had to hold it together to get my family to safety. I finally reversed us to a switchback that had enough pavement for me to carefully turn the car around and drive down the mountain road to safety. There were no warning lights or symptoms before the failure occurred. Then while driving home on regular highway, the check engine light came on (solid, not flashing). I drove to my house and haven’t driven or started car since. My car is available for inspection upon request. This vehicle had the CVT transmission replaced under warranty around 30,000 miles and I suspect it has failed again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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