Nissan Quest Complaints

2,121 consumer complaints on file.

#10114164March 16, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
WE REPRESENT A GENTLEMAN THAT PURCHASED A 2004 NISSAN QUEST MINIVAN. WHILE SITTING IN THE MIDDLE BUCKET SEAT, HE ATTEMPTED TO SLIDE THE SEAT BACK TO SHOW HIS FAMILY HOW TO DO IT. IN RAISING THE LEVER ON THE SIDE OF THE SEAT, THERE IS AN EXTREMELY LARGE OPENING (WHERE THE NATURAL CURVATURE OF AN ADULTS FINGERS 'FIT') WHICH ACTS AS A VICE. HE ENDED UP WITH A SEVERED FINGER TIP. APPARENTLY THE 2005 MODEL HAS BEEN 'CHANGED.' HOWEVER, THE 2004 IS THE SAME ON EVERY ONE THAT I SEE. IT CAN BE DEMONSTRATED BY PUTTING A PENCIL IN AND SLIDING THE SEAT BACK. IT OBVIOUSLY SNAPS IN HALF WITH EASE. IT IS A VERY DANGEROUS CONDITION. UNKNOWN IF ANY OTHER INJURIES TO OTHER INDIVIDUALS REPORTED.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10109193March 15, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
NHTSA RECALL CAMPAIGN 00V419001 CONCERNING FUEL TANK VENT HOSE. WHILE DRIVING THERE WAS A STRONG SMELL OF GASOLINE IN THE VEHICLE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN ALTHOUGH IT EXPERIENCED THE SAME EFFECTS. *AK CONSUMER ADDED WHEN THE FUEL TANK IS FILLED MORE THAN HALF WAY, THE GASOLINE SMELL IS PROMINENT. CONSUMER HAS TO DRIVE WITH WINDOW OPEN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115212March 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
NISSAN QUEST 2004 ROCK PLATE, WHICH GUARDS THE ENGINE HAD ALMOST COMPLETELY DETACHED. *BF IT WAS ONLY BEING HELD BY A PLASTIC SCREW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114049March 14, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE THROTTLE BODY HAS NOW BEEN CLEANED 3 TIMES BECAUSE THE GAS PEDAL CONTIUES TO STICK. THE CAR WAS UNDER WARRANTY ONCE AND THE LAWSUIT AGAINST NISSAN PAID FOR THE SECOND, BUT I RECENTLY PAID FOR THE THIRD. THIS HAS OCCURRED AT ABOUT 30,000 MILES, 55,000 MIILES AND NOW 81,000 MILES. THIS IS A LIFE THREATENING SITUATION. THIS CAR SHOULD BE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113864March 10, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, SEATS
VAN RIGHT AUTO SLIDING DOOR FLEW OPEN ON MY 3 CHILDREN GOING 50MPH 11 YR. OLD SON HAD TO HOLD DOOR CLOSED WITH HIS BODY AND FEET UNTIL SAFELY STOP. DOOR GOING BACK AND FORTH, WOULD NOT STAY CLOSED, WOULD NOT STAY OPENED!!! DEALERSHIP HAD TO UNHOOK BATTERY TO GET THE DOOR TO DISENGAGE! SAID PROBABLY MINOR PROBLEM. CONTACTED SALES DEPT - PROBLEMS FROM 1ST WEEK WITH VAN. NO CONTACT FOR SEVERAL DAYS, CONTACTED THEM. WOULD BE A WEEK OR TWO TO REPLACE PART. NO CALL AGAIN. CALLED THEM 4TH WEEK. SERV. DEPT. SAID NEW BULLETIN (NOT A RECALL) DID NOT HAVE REPLACE. PART. WHEN PICKED UP IN SUMMER BEGAN TO HAVE MAJOR RATTLING IN SIDE DOORS, REAR DOOR, 2ND & 3RD ROW SEATS. TOOK BACK TO DEALERSHIP, DID SOME ADJUSTMENTS NEEDS BODY SHOP WORK, TO SET UP APOINTMENT. NO CALL. DOOR CAME OPEN AGAIN WITH MY CHILDREN +2 ONBOARD WHILE DRIVING. ONE WEEK IN SHOP, MANY THINGS REPLACED INCLUDING HINGES AND LATCHES ON DOORS AND SEATS. GOT HOME, AUTO DOOR STILL BROKEN. BACK AGAIN. SOME MORE ADJUSTMENTS. CURRENT PROBLEMS SAME,NO SOLUTIONS . ALL DOCUMENTED INVOICES. POOR RESPONSE FROM NISSAN CONSUMER REGIONAL MANAGER. RUDE! NO APOLOGY FOR SAFETY CONCERNING MY FAMILY. PUT BURDEN ON ME FOR PROOF OF MALFUNCTIONS! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114961March 10, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKE PEDAL DRIVER HEARD A LOUD SQUEAKY NOISE. THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. THE CAUSE HAS NOT BEEN DETERMINED. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113854March 9, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PURCHASED 2004 NISSAN QUEST 3.5 SL 3/13/04. EXPERIENCED PROBLEMS WITH CAR STARTING DURING FIRST WEEK. REQUESTED FULL CHECK OF ENGINE. TOOK TO DEALERSHIP FOR CUSTOM PACKAGE. UPGRADE AND ENGINE DIAGNOSTIC DURING 2ND WEEK. WAS NOT DONE! BEGINNING 3RD WEEK CAR WOULD NOT START. DEALERSHIP TOWED AND SUPPOSEDLY FIXED. RECEIVED. VEHICLE FOLLOWING DAY 4/02/04. ON THE WAY HOME FROM DEALERSHIP, CAR SUDDENLY DIED IN A TURN ON A MAJOR INTERSECTION DURING RUSH HOUR. NEARLY HIT A CAR AND A CURB BEFORE I COULD STOP VEHICLE. MY CHILDREN WERE ONBOARD! UNKNOWN TO ME, GASOLINE WAS POURING OUT FROM UNDERNEATH THE VEHICLE. CARS WERE ZOOMING BY ON THEIR WAY HOME. SOME MEN GOT MY CHILDREN AND I OUT OF THE CAR AND PUSHED TO CAR INTO A GAS STATION ON THAT CORNER. WE WERE IN THE VEHICLE FOR SEVERAL MINUTES WITH THE HAZARD LIGHTS ON, BEFORE I COULD SAFELY GET MY CHILDREN FROM THE CAR. DEALERSHIP ONCE AGAIN TOWED VEHICLE AND SUPPOSEDLY FIXED THE FUEL RELATED PROBLEM. REPLACED THE FUEL PUMP. MY VEHICLE TO THIS DAY DOES NOT GET NEAR THE REPORTED GUIDELINE FUEL CONSUMPTION RATINGS. WINDOW STICKER 19 - 26 MPG, LOWEST END RATINGS ON THIS MODEL ARE 16 - 22. MINE GETS 13 - 14.1 IN TOWN AND 17 TO 18 ON THE HIGHWAY. HAVE READ OF RECURRING PROBLEMS WITH LOW IMPACT CAUSING FIRE IN THE STEERING COLUMNS OF THE 2004 NISSAN QUEST, A PROBLEM AND RECALL THAT EXISTED LONG BEFORE THE 2004 MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112595March 6, 2005
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE GLASS SUN ROOF LEAKS, CAUING WATER TO ACCUMULATE IN THE REAL WELL. THIS ACCUMULATION OF WATER CAUSES THE AUTOMATIC LIFT GATE TO FAIL (SHORT OUT). THE SUN ROOF ALOS LEAKS INTO THE CAR PASSENGER AREA DRIPPING ON THE PASSENGERS IN THE MIDDLE ROW. THERE IS WATER DAMAGE SEEN ON THE INSIDE ROOF OF THE VAN & MAY CAUSE MOLD & MUST SMELL.**AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112568March 5, 2005
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), EQUIPMENT
THE ACCELERATOR CABLE ON OUR 1999 NISSAN QUEST FAILED IN 2001, WE REPLACED IT, AND NOW IN 2005 THE CABLE IS FAILING AGAIN. THE ACCELERATOR PEDAL "STICKS" AND YOU HAVE TO PUSH VERY HARD TO GET THE VECHILE TO ACCELERATE, CREATING AN UNSAFE SITUATION WHERE YOU OFTEN HAVE TO ACCERATE TOO FAST UPON TAKEOFF. THIS COULD LEAD TO A REAR END COLLISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113535March 3, 2005
ENGINE AND ENGINE COOLING, STEERING, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, SUSPENSION, STRUCTURE:BODY:DOOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, INTERIOR LIGHTING, POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
NISSAN QUEST 2004 SERVICE ENGINE SOON LIGHT ON AND PROBLEMS WITH STEERING. *BF THE SERVICE ENGINE SOON LIGHT HAD COME ON 3 TIMES, CREAKING WAS FELT IN THE STEERING WHEEL AND OR THE FRONT END, SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT, COMPUTER TIRE MONITOR INDICATED A FLAT TIRE AND OR LOW TIRE PRESSURE DURING COLD WEATHER, THE VEHICLE WOULD RUN FOR FIVE MINUTES THEN GO UP TO 4 DEGREES HIGHER (OVER INFLATED), WHEN THE WEATHER WAS WARM, THE SETTING WOULD THEN BE ABOVE 40 PSI WHICH WAS DANGEROUS TO DRIVE IF NOT ADJUSTED (INCORRECT RESULTS ON THE DISPLAY), SRS LIGHT HAD COME ON AFTER RECALL CAMPAIGN #04V103000 WAS PERFORMED, DRIVER'S SIDE POWER WINDOW WAS INTERMITTENT, SLIDING DOORS MADE LOUD BUMP NOISE WHEN OPENED ALL THE WAY, ESPECIALLY ON INCLINES, HEAT OUTLETS LOCATED ON THE FLOOR BEHIND THE FIRST ROW SEAT CAN'T BE CONTROLLED BY THE PASSENGER REAR CONTROLS, THE DOME LIGHTS WERE NOT WORKING, THE DOOR RATTLED, THE DRIVERS SIDE FRONT WINDOW WOULD NOT MOVE, THE WINDOW SWITCH HAS AN OPEN CIRCUIT, THE VEHICLE WAS JERKING UPON ACCELERATION AT 30 MPH, REAR HEATER WAS BLOWING COLD AIR, THERE WAS A HEAVY GRINDING NOISE WHEN THE VEHICLE WAS FIRST STARTED AFTER SITTING FOR MORE THAN ONE HOUR ALONG WITH THE POWER STEERING, TRANSMISSION FLUID LEAKED A REDDISH/PURPLE FLUID ON THE GARAGE FLOOR, THE INTERIOR LIGHTS WERE INOPERATIVE AND THERE WAS AN EVAPORATION LEAK. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112248February 27, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ELECTRICAL SYSTEM:STARTER ASSEMBLY
2001 NISSAN QUEST SE VAN [XXX]. AT FIRST START UP EACH DAY OR AFTER SITTING AN HOUR OR SO A LOUD GRINDING ENGINE NOISE IS HEARD FOR SEVERAL SECONDS. WILL REPORT THIS TO THE DEALER ASAP. THIS HAPPENS ON A DAILY BASIS. WE HAVE OWNED THIS VEHICLE FOR FOUR MONTHS AND IT HAS LESS THAN 10,000 MILES ON IT NOW. WE BOUGHT IT USED WITH 7,000 MILES ALREADY ON IT. *JB *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113092February 25, 2005
AIR BAGS
WHILE DRIVING. THE AIR BAG DEPLOYED WITH OUT WARNING. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112074February 23, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I PURCHASED MY 2004 NISSAN QUEST IN SEPTEMBER 2003. THE DAY I DROVE THE VEHICLE OFF THE LOT THE SLIDING DOORS BEGAN TO RATTLE AND HAVEN'T STOPPED SINCE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERS FOR A TOTAL OF NINE TIMES. THE DASH REFLECTS IN THE WINDSHIELD MAKING IT A HAZARD TO DRIVE, THE DRIVER'S DOOR HAS A SQUEAK WHEN OPENING THAT IS CAUSED BY THE HINGE FLEXING WHERE IT IS ATTACHED TO THE BODY. HAVE BEEN TOLD BY DEALER THIS CANNOT BE FIXED. THE SLIDING DOOR PANEL ON THE DRIVER'S SIDE REAR, PROTRUDES ABOUT 1/8" FROM THE BODY AND HAS A DENT IN THE CORNER OF THE PANEL AND HAVE BEEN TOLD BY DEALER THIS CANNOT BE FIXED. I PAID OVER $31K FOR THIS CAR AND IT SEEMINGLY CANNOT BE FIXED NO MATTER WHAT IS WRONG. I HAVE CONTACTED NISSAN 5 TIMES BY TELEPHONE AND ON ONE EVER RETURNS MY CALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111825February 19, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
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
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10111371February 16, 2005
STRUCTURE:BODY:DOOR
2004 NISSAN QUEST POWER SLIDING SIDE DOOR SMASHED CHILD'S HAND. THE DOOR NEITHER STOPPED NOR RETRACTED, BUT SHUT TIGHTLY AND COMPLETELY ON CHILD'S LEFT HAND. *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THE DOOR WORKED FINE AND BLAMED TO CONSUMER FOR NOT KEEPING THE CHILD HAND AWAY FROM THE CLOSING DOOR. *NM *SC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10107510February 16, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE CONSUMER NOTICED WHILE DRIVING, A ROTTEN SMELL WOULD COME IN FROM THE VENTS. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER FOR INSPECTION. THE CONSUMER INFORMED THE MECHANIC ON SEVERAL OCCASIONS THIS PROBLEM HAS OCCURRED. THIS PROBLEM HAS NOT BEEN RESOLVED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THERE IS STILL A ROTTEN EGG SMELL COMING FROM THE CATALYTIC CONVERTER. ALSO THE TIRE PRESSURE MONITORING SYSTEM INDICATES A FLAT TIRE WHEN TIRE IS NOT FLAT. CONSUMER IS HAPPY WITH THE MINIVAN EXCEPT FOR THE SULFUR SMELL AND THE FALSE TIRE READINGS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110175February 9, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THIS VEHICLE HAS HAD A PROBLEM SINCE THE FIRST DAY I TOOK DELIVERY OF IT. IT SEEMS TO BE A PROBLEM WITH THE AC/HEATING SYSTEM. ON DAYS WHEN IT IS ABOVE 65 DEGREES HOT AIR CONTINUOUSLY BLOWS THROUGHOUT THE CENTER VENTS. I HAVE ADDRESSED THIS ISSUE WITH THE DEALER AND THEY STATED THAT THERE IS NO FIX FOR THIS PROBLEM. THEY DON'T KNOW WHAT IS CAUSING THIS TO HAPPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111167February 8, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER WAS UNABLE TO OPEN OR CLOSE THE REAR SLIDING DOOR IN COLD WEATHER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DOOR LATCH NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110055February 7, 2005
EXTERIOR LIGHTING:HEADLIGHTS
YOUR CLOSED DEFECT INVESTIGATION INTO THIS MATTER STATED THAT IT WAS A DEFECTIVE BULB THAT WAS USED UNTIL JULY OF 1999. AFTER BOTH MY HEADLIGHT BULBS WENT OUT SIMULTANEOUSLY IN THE SUMMER OF 2004, MY MECHANIC REPLACED NOT ONLY THE BULBS, BUT THE CONNECTORS TOO. GUESS WHAT? MY HEADLIGHT BULB JUST MELTED IT'S CONNECTOR AGAIN...IN 2005... USING THE "CORRECTED" BULB INDICATED IN YOUR INVESTIGATION. WHY ISN'T NISSAN AND FORD AND THEIR SUPPLIER CORRECTING THIS PROBLEM? IT IS HARD TO GO ON A TRIP OR WORK AT NIGHT WHEN MY OTHER LIGHT MAY GO OUT BEFORE THE OTHER IS FIXED. IT ALSO COST ABOUT $100 TO FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107046February 7, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE TRAVELING THE LEFT PASSENGER SLIDING DOOR FELL OFF. THE CONSUMER WAS ABLE TO RETRIEVE THE DOOR BY CALLING ROADSIDE ASSISTANCE. THEN, DROVE IT TO THE DEALER, AND THE MECHANIC DETERMINED THAT THE RIGHT SIDE DOOR NEEDED TO BE REPAIRED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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