Nissan Murano Complaints (2013)

74 consumer complaints on file.

#11762079September 4, 2026
SEAT BELTS
I am the second owner of a 2013 Nissan Murano, purchased from my friend's estate in 2026. Recently, the drivers seat belt was found to be shredding in two places. I did a search for open recalls on seal belt fabrics but there are none. I do not know what to do about it. I have placed thin shipping tape over the rips and tears. It appears that something in the roll up mechanism is tearing the seat belt. Please help me. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762080September 4, 2026
SEAT BELTS
I am the second owner of a 2013 Nissan Murano, purchased from my friend's estate in 2026. Recently, the drivers seat belt was found to be shredding in two places. I did a search for open recalls on seal belt fabrics but there are none. I do not know what to do about it. I have placed thin shipping tape over the rips and tears. It appears that something in the roll up mechanism is tearing the seat belt. Please help me. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720599February 26, 2026
WHEELS, UNKNOWN OR OTHER
While driving, the rear arm connected to the rear driver-side wheel broke off. According to my Nissan dealership diagnosis, this was due to excessive rust/rot of the whole subframe. The 2013 Nissan Murano rear arm cannot re attach the wheel to the sub frame due to so much rust/rot on the sub frame. The whole subframe would need replacement. When doing an estimate on fixing, Nissan called and stopped the estimate when replacement of the subframe, fixing of the arm, and additional rust/replacement exceeded the value of the car. My son and I were driving on the road when the arm broke off the rear wheel, the wheel went sideways and we skidded to a stop, so our safety was at risk. There were no warning lights or signs of this happening. While driving on the road, my car felt unstable then seconds later the arm broke off. The car was at Nissan 4 months prior to have work done, I had them do a multipoint inspection when there was a problem/engine light with the vehicle and it would not go more than 15mph. Nissan fixed loose RF hub, plus they replaced a right and left front sway bar. This is right on the sub frame, there was no warning given to me that the sub frame was rusted or could give out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686971September 12, 2025
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2013 Nissan Murano. The contact stated that the driver's side sun visor had detached and was hanging down, blocking the visibility of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678135August 4, 2025
STRUCTURE:BODY
Paint peeling off in spots all over vehicle. Vehicle was never in a collision or adulterated in anyway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671464July 6, 2025
POWER TRAIN
PLLEASE PROVIDE ME INFORMATION ABOUT TRANSMISSION RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661098May 15, 2025
AIR BAGS
The contact owns a 2013 Nissan Murano. The contact stated that while driving 30 MPH, the air bag warning light was blinking. The contact stated that the failure was related to NHTSA Campaign Number: 16V244000 (Air Bags). The vehicle was taken to the local dealer where it was diagnosed and determined that the occupant sensor module had cause the failure and recommended that the seat frame be replaced. The vehicle was not repaired. The manufacturer was contacted, and confirmed that the VIN was not under recall. The failure mileage was approximately 94,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593041June 7, 2024
AIR BAGS
The air bag light started blinking. We took the car to our local Nisan dealership. We had to pay $220.77 just to have them look at it. They said there was an occupant sensor unit malfunction and it needed the bottom seat pad replaced. We were then told “that it is discontinued “! We are left with an air bag that doesn’t work, and a blinking air bag warning sign that constantly reminds us of the danger we are in. I am frightened to death to drive the car and angry that it cost $220.77 for nothing. When I asked what I could do - they said “You can trade it in and buy a new Nisan”! We will never buy another Nisan!! Can you help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578554March 20, 2024
POWER TRAIN
The contact owns a 2013 Nissan Murano SL. The contact stated while driving 65 MPH, the vehicle lost power. The check engine warning light was illuminated. The vehicle was taken to the local mechanic who would not perform the work due to recalls on the transmission. The vehicle was taken to the dealer but has not been repaired. The contact stated the vehicle was repaired under a previous manufacturer recall that replaced the transmission, however, the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546872September 27, 2023
UNKNOWN OR OTHER
AT RUNNING TIME THE CAR STOP LIKE IF TRANSMISSION DISCONECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523522May 23, 2023
POWER TRAIN
2013 Nissan Murano CVT Transmission known issue with CVT low pressure no fix only option is to replace transmission for more than the vehicle. Transmission will fail without any warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475727July 25, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439849November 9, 2021
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395356February 9, 2021
STEERING
POWER STEERING WENT OUT...DAMAGED BELTS AND PIPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384662December 23, 2020
STEERING
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE CLAMP HAD MALFUNCTIONED CAUSING A POWER STEERING FLUID LEAK. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER COCHRAN NISSAN LOCATED AT 3355 WILLIAM PENN HWY, PITTSBURGH, PA 15235 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V184000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360443September 22, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE OVERHEATED AND LOST POWER. THE CONTACT NOTICED COOLANT LEAKING. THE CONTACT ADDED WATER TO VEHICLE HOWEVER, THE WATER ALSO LEAKED FROM THE VEHICLE. ADDITIONALLY, WATER WAS LEAKING FROM THE EXHAUST TIP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION NISSAN TEMPE (7755 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 630-2829) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,135.*DT*JB CONSUMER STATED WATER WAS LEAKING FROM THE PASSENGER SIDE WHEN CAR WAS LIFTED ONTO THE TOW TRUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350969August 24, 2020
SEAT BELTS
FRONT PASSENGER SEAT BELT IS LOCKED. WILL NOT RELEASE. VEHICLE WAS STATIONARY WHEN SEAT BELT LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338430July 9, 2020
POWER TRAIN
I NEEDED TO REPLACE THE TRANSMISSION OF MURANO 13, TWICE IN '17 AND AGAIN IN '18. NOW IN LATE 2019, I AGAIN STARTED TO HEAR CRANKING SOUND WHILE PUSHING GAS. THEN IN 2020, VEHICLE SEIZED AT THE MIDDLE OF THE ROAD, BUT AFTER 5 MINS IT GOT STARTED TO DRIVE ABOUT .3 MILE. AFTER THAT VEHICLE IS UNABLE TO START, AFTER SENDING TO NISSAN DEALERSHIP, IT WAS DIAGNOSED AS TRANSFER SEAL LEAKING PROBLEM. MY MURANO SEEMS TO HAVE A GENERIC POWERTRAIN PROBLEM. AFTER CONTACTING NISSAN MURANO CONSUMER AFFAIR, NO HELP THIS TIME. THEY HELP TO REPLACE THE TRANSIMISSION 2 TIMES THOUGH. NOT SURE IF THE TRANSFER CASE PROBLEM WAS CAUSED DURING TRANSMISSION REPLACEMENT OR IT IS A MANUFACTURING FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299794January 16, 2020
POWER TRAIN
ON AUGUST 3, 2019 MY WIFE AND I WERE DRIVING OUR 2013 MURANO ON A TWO-LANE STATE HIGHWAY (COLORADO 133) BETWEEN REDSTONE AND MARBLE WHEN WITHOUT WARNING THE TRANSMISSION STOPPED WORKING, LEAVING THE ENGINE RUNNING NORMALLY. IT WAS LIKE THE CAR SHIFTED INTO NEUTRAL. WE WERE THEN COASTING ON THE HIGHWAY WHILE WE LOOKED FOR A SAFE PLACE TO STOP ON THE SHOULDER OF THE ROAD OUT OF THE LANE OF TRAFFIC. FORTUNATELY THE CAR FOLLOWING US WAS NOT TOO CLOSE TO BE ENDANGERED BY OUR LOWER SPEED. THIS WAS A DANGEROUS CONDITION. THE ODOMETER READ 87,861 MILES. WE HAD OWNED THE VEHICLE FOR ALMOST 3 YEARS AT THAT POINT AND HAD DRIVEN IT IN A NORMAL FASHION. WE HAD NOT TOWED ANYTHING NOR DRIVEN OFF ROAD OR EXPOSED THE CAR TO ANY HAZARDOUS CONDITIONS. ULTIMATELY THE CAR HAD TO BE TOWED TO THE NEAREST DEALER, LOCATED IN GRAND JUNCTION, COLORADO, 121 MILES AWAY, TO HAVE THE TRANSMISSION REPLACED. AT THAT TIME WE LEARNED THAT THE TRANSMISSION WAS THE CVT MODEL USING BELTS AND NOT GEARS. THE DEALER TOLD US THE BELTS HAD SHREDDED INSIDE THE TRANSMISSION. THE NORMAL 50,000 MILE WARRANTY HAD PASSED, SO WE WERE FACED WITH REPLACING THE TRANSMISSION AT OUR OWN EXPENSE, APPROXIMATELY $4,000. WE THINK THIS IS UNACCEPTABLE WHEN WE HEAR OF CARS GOING INTO THE UPPER 100,000'S AND EVEN 200,000 MILES ON THE SAME TRANSMISSION. WE ALSO LEARNED THAT NISSAN HAD PROBLEMS WITH EARLIER CVT-EQUIPPED CARS AND EXTENDED THE WARRANTY TO 100,000 MILES, BUT THE 2013 MODEL YEAR HAD NOT EXPERIENCED ENOUGH FAILURES TO JUSTIFY INCREASING THE WARRANTY PERIOD. BASICALLY, WE THINK 87,861 MILES IS UNACCEPTABLE FOR THE LIFE OF A TRANSMISSION. WE HOPE NISSAN WILL COMPENSATE US FOR OUR EXPENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289982December 18, 2019
STEERING
WHILE DRIVING WITH FAMILY ON A RESIDENTIAL ROAD, THE POWER STEERING FAILED AND STEERING WHEEL BECAME EXTREMELY STIFF. I QUICKLY CHECKED DASHBOARD INDICATORS AND EVERYTHING LOOK OKAY AND ENGINE WAS STILL RUNNING. I PULLED INTO GAS STATION, POPPED HOOD AND NOTICED STEERING FLUID WAS VERY LOW. I BUY A BOTTLE AT THE GAS STATION, PUT A LITTLE IN THE RESERVOIR AND MOVED AROUND THE GAS STATION LOT. STEERING FELT NOMINALLY BETTER. I CHECKED THE STEERING FLUID AND RESERVOIR WAS LOW AGAIN. I THEN CALLED A FEW NISSAN DEALERS AND FOUND ONE THAT COULD LOOK AT IT THE VERY NEXT DAY. I PUT MORE FLUID IN AND HAD A RELATIVE FOLLOW ME TO DROP IT OFF. THIS SPECIFIC VEHICLE HAD A RECALL NHTSA CAMPAIGN ID: 17V184000 IN 2017 FOR THE POWER STEERING HIGH PRESSURE HOSE AND THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL BACK THEN. I WAS CONCERNED THAT MAY BE A ISSUE. HOWEVER, THE ISSUE HERE WAS THE POWER STEERING RETURN HOSE HAD A PLASTIC CLIP THAT FAILED. THE FAILURE CAUSED THAT HOSE TO RUB AGAINST THE DRIVE SHAFT WHICH CAUSED A HOLE TO BE WORN THROUGH THE HOSE AND CAUSING THE FAILURE. ALL OF THIS IS STATED IN THE ATTACH REPAIR ORDER FROM THE DEALER. THIS IS A HUGE SAFETY RISK AND I WANT TO ENSURE THIS TYPE OF FAILURE DOESN'T OCCUR TO OTHER DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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