Nissan Murano Complaints

5,967 consumer complaints on file.

#11217507June 3, 2019
UNKNOWN OR OTHER
WHILE DRIVING ALONG APPROXIMATELY 5 MPH ALONG A CITY STREET APPROACHING A TRAFFIC LIGHT READY TO STOP, I HEARD THIS REALLY LOUD NOISE SOUNDING LIKE A GUNSHOT OR SIMILAR LOUD NOISE. THE SUNROOF WAS CLOSED, HOWEVER, IT EXPLODED THE FRONT SLIDING GLASS OF THE SUNROOF, AND I WAS VERY SURPRISED. AT FIRST I HAD NO IDEA WHAT H AD TAKEN PLACE, I THEN HEARD LOUD AIR NOISES COMING IN THE CAR. I CHECKED TO MAKE SURE ALL THE DOORS AND WINDOWS WERE CLOSED TIGHTLY. I DECIDED TO STROP AND CHECK THE OUTSIDE OF THE VEHICLE, AND NOTICED THE LARGE HOLE IN THE SUNROOF. I HAD DRIVE HOME ABOUT 35 MILES WITH THE BROKEN GLASS SLIDING AROUND IN THE SHADE BETWEEN THE SUNROOF AND THE CAR. I HAD NO IDEA HOW THIS COULD HAVE HAPPENED. THE NEXT DAY I TOOK IT TO THE BODY SHOP, AND THEY STATED THAT I SHOULDN'T BE DRIVING IT LIKE THIS BECAUSE IT WOULD BE VERY DANGEROUS IF THE BROKEN GLASS WOULD SUDDENLY BREAK THROUGH THE SHADE, AND THE GLASS WOULD FALL DIRECTLY INTO THE AUTO AND ON ME AND THE PASSENGER. I DON'T HAVE ANY PICTURES AT THIS TIME,,HOWEVER THE BODY SHOP HAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217357June 2, 2019
UNKNOWN OR OTHER
BOTH SUNVISORS STARTED TO WEAR NOT LONG AFTER I PURCHASED THE CAR USED BY 1YEAR. NOW BOTH ARE COMPLETELY BROKEN ONE WILL NOT STAY UP AT ALL. YOU CAN TELL IT HAS TO DO WITH THE MANUFACTURING ON THE CLIPS BECAUSE IT'S ENTIRELY TOO TIGHT. THOSE BROKEN ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217109May 31, 2019
SEAT BELTS
WITHIN WARRANTY TIME FRAME OF VEHICLE - SEATBELT FABRIC ROLLS INSIDE OF MALE SLIDING END MECHANISM ON DRIVERS SIDE FRONT SEATBELT WHEN PULLED FROM THE LEFT OVER TO THE RIGHT AND INTO THE FEMALE END. RESULTING IN INSUFFICIENT TIGHTNESS ACROSS LAP, AND "STUCK" FABRIC THAT NEEDS TO BE MANUALLY UNFOLDED AND "UNSTUCK" FROM WITHIN THE MALE END SLIDING BELT MECHANISM. HAPPENS SEVERAL TIMES A DAY TO MULTIPLE DRIVERS. DOES NOT OCCUR IN PASSENGER SIDE OR REAR SEATBELTS. HAPPENS WHEN PUTTING SEAT BELT ON BEFORE DRIVING. HAVE HAD IT REPLACED, AND CHECKED THREE TIMES AT DEALERSHIP, THEY COULD NOT DUPLICATE ISSUE. BUT IT CONTINUES TO OCCUR DAILY. MAY BE DEFECTIVE FABRIC OR RETRACTABLE MECHANISM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210838May 30, 2019
AIR BAGS, SEAT BELTS
TAKATA RECALL: SUN VISOR ON THE DRIVER'S SIDE WILL NOT STAY UP OR DOWN IN POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210877May 30, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING VEHICLE LOST POWER, WHEN TRYING TO ACCELERATE NO POWER AND NOTICED DROP IN RPM. ALSO BATTERY AND BRAKE LIGHTS FLICKERING. WAS ABLE TO GET CAR HOME HOWEVER A WEEK LATER WITH MY CHILDREN IN THE CAR IT HAPPENED AGAIN ONLY THIS TIME IT COMPLETELY DIED, AFTER HAVING IT TOWED HOME, AFTER JUMP START VEHICLE STARTED RIGHT UP WITHOUT HESITATION, AND RAN FINE. SYSTEM CHECKS GOOD AND BATTERY IS NEW LESS THAN 60 DAYS. VERY DANGEROUS AS THERE IS NOT WARNING TO SUDDEN LOSS OF POWER AND STALLING. VEHICLE LIGHTS RADIIO ETC ALL STILL WORK BUT VEHICLE WON'T START. NISSAN RECALLED EARLIER MODELS ALTERNATOR FOR SAME SYMPTOMS HOWEVER NOT MY VEHICLE YEAR. SAME SET UP LOCATION AS THE 03-07 MODELS SAME PROBLEMS JUST NO RECALL ON 09 MODELS. CAR HAS POWER LIGHTS RADIO ETC JUST LOOSES ABILITY TO ACCELERATE AND IF ENGINE STALLS THEN REQUIRES BOOSTING TO BE STARTED AGAIN. RUNS FINE AFTER NO WARNING LIGHTS AND THEN WITHOUT WARNING HAPPENS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210298May 28, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY LOST ACCELERATION. LATER, AFTER PARKING THE VEHICLE, IT WAS DISCOVERED THAT THE BATTERY WAS DRAINED. THE BATTERY WAS RECHARGED AND THE VEHICLE WAS ABLE TO BE RESTARTED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209617May 24, 2019
AIR BAGS
OUR SON WAS LEAVING LONG POND, HARWICH MA RECREATIONAL PARKING LOT AT A REGULAR DRIVING SPEED, THERE ARE POT HOLES IN THE PARKING LOT THERE BUT HE DID NOT GO OVER THEM ANY FASTER OR SLOWER THAN NORMAL. THE AIR BAGS WENT OFF A FEW SECONDS AFTER GOING THROUGH ONE OF THE POT HOLES BUT HE DID NOT GO THROUGH THE POT HOLE ANY FASTER OR SLOWER THAN HE HAS BEEN THROUGH THE PARKING LOT BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209796May 24, 2019
STRUCTURE:BODY, SUSPENSION
I OWN A 2007 NISSAN MURANO SL AWD. I HAVE TAKEN THE VEHICLE TO MY LOCAL NISSAN DEALER FOR ALMOST ALL OF THE SERVICE TO MY CAR. I TOOK THE CAR TO ANOTHER LOCAL MECHANIC TO VERIFY THE NEED FOR LOWER FRONT CONTROL ARMS. THE NISSAN DEALER QUOTED ~ $900 FOR THIS SERVICE. TO MY SURPRISE, MY 2ND MECHANIC; WHO I HAVE DONE BUSINESS WITH FOR YEARS, TELLS ME THAT I DON'T NEED CONTROL ARMS BUT A NEW SUB FRAME. THE REAR SUBFRAME ON THE MURANO IS COMPLETELY RUSTED. IT IS ALMOST TO THE POINT WHERE THE REAR AXLE CAN COLLAPSE. I DID A SEARCH AND DISCOVERED THERE ARE NUMEROUS NISSAN MURANO AND QUEST OWNERS THAT HAVE THIS PROBLEM. THIS IS A MAJOR SAFETY ISSUE. NISSAN HAS TO HAVE KNOWN ABOUT THIS. BUT WHAT REALLY BOTHERS ME THE MOST IS THAT MY LOCAL NISSAN DEALER DID NOT MENTION THIS TO ME. MY CAR HAS BEEN IN THAT SHOP DOZENS OF TIMES OVER THE YEARS. IT IS THERE FOR STATE INSPECTION EVERY YEAR............AND NO ONE NOTICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209453May 23, 2019
ENGINE
I WAS ON THE HIGHWAY WHEN THE CAR SHUT DOWN ON ME. I TOOK IT TO 2 MECHANICS AND THEY BOTH SAID THE MOTOR SEIZED. THEY MENTIONED THAT THE CAR WAS BURNING OIL AFTER THE FACT. THERE WAS NO SIGNS ON MY DASHBOARD. THE ONLY DIFFERENCE ON THE CAR THAT I NOTICED WAS THE CAR HAD BEEN RUNNING A BIT SLUGGISH . I'VE REPLACED THE TIMING CHAIN AND FUEL PUMP. THE CAR ONLY HAS 96,600 MILES. THE MECHANIC CAN'T GIVE ME A STRAIGHT ANSWER JUST THAT THE MOTOR SEIZED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209456May 23, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY BARELY 3 YEAR OLD VEHICLE RECENTLY BEGAN DISPLAYING A WARNING THAT THE ANTI COLLUSION SYSTEM WAS NOT FUNCTIONAL AND I NOTICED THIS ALSO DISABLED AND DISENGAGED THE CRUISE CONTROL RESULTING IN SUDDEN DECELERATION .THIS PROBLEM SEEMS TO RESET WHEN CAR IS STARTED AND REOCCURS AFTER 15 OR 20 MINUTES DRIVING . I TOOK THE CAR TO A NISSAN DEALERSHIP SERVICE DEPT BOTH REPS AT THE DESK TOLD ME THE PROBLEM WAS A RECALL ON THE LESS EXPENSIVE MORE COMMON ROGUE MODEL BUT NOT ON THE MURANO WHICH USED THE VERY SAME COMPONENTS AND ALSO TOLD ME IT WAS VERY EXPENSIVE TO FIX .I SEARCHED ON LINE AND ON NUMEROUS SITES FOUND IT WAS A VERY COMMON SERIOUS DEFECT WITH A BOSCH SUPPLIED SENSOR ON THE RADAR . WHY ARE THEY FIXING ONE MODEL BUT NOT THE SAME DEFECT ON THE MURANO .THIS IS A DRIVING SAFETY FEATURE I CONSIDERED ESSENTIAL TO MY PURCHASE AND WHEN SUDDENLY FAILS DISENGAGING CRUISE CONTROL PRESENTS A VERY DANGEROUS SITUATION . THE MANUFACTURER IS WELL AWARE OF THE ISSUE AND INSISTS I PAY TO DIAGNOSIS AND AT THIS POINT PAY A VERY LARGE REPAIR BILL TO REPAIR ,,,,UNACCEPTABLE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209229May 22, 2019
SERVICE BRAKES
NISSAN IS NOT COMPLYING WITH RECALL. OCTOBER 23, 2018 THERE WAS A RECALL ON MY 2009 NISSAN MURANO FOR THE ABS ACTUATOR, BRAKE FLUID AND LINES. I WAS TOLD THEY WOULD TEST THE ACTUATOR AND CHANGE THE BRAKE FLUID AND LINES. AT THIS TIME MY CAR PASSED THE ACTUATOR TEST SO THE NISSAN SERVICE FACILITY INFORMED ME THAT THEY WOULD NOT BE FIXING THE ACTUATOR. HOWEVER, ON MAY 21, 2019 I TOOK MY CAR IN FOR SERVICE BECAUSE MY ABS AND SLIP LIGHTS CAME ON IN MY CAR. THE NISSAN SERVICE FACILITY INFORMED ME THAT MY ACTUATOR NOW NEEDS REPAIR, BUT NISSAN WILL NOT COVER THE EXPENSE SAYING THAT THEY "ALREADY COMPLETED THE RECALL". IS THIS HOW A RECALL WORKS? I AM HAVING A PROBLEM WITH THIS SAME PART 6 MONTHS LATER. IF I WOULD HAVE WAITED AND HAD MY CAR TESTED TODAY I WOULD HAVE RECEIVED A NEW ACTUATOR. PLEASE HELP I AM NOT WELL VERSED IN CARS BUT AM CONCERNED THAT MY CAR IS AN ACCIDENT WAITING TO HAPPEN. THIS PART WAS RECALLED FOR A REASON AND I AM LOOKING FOR NISSAN TO HONOR THEIR RECALL AND FIX THE ACTUATOR SO MY CAR IS SAFE. LIVING IN THE MIDWEST WITH OUR CRAZY WEATHER; GOOD RELIABLE BRAKES ARE VERY IMPORTANT. I HAVE HAD ISSUES (WHICH I PREVIIOUSLY REPORTED) WITH MY BRAKES NOT WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208598May 20, 2019
WHEELS
(TPMS) TIRE PRESSURE MONITOR SYSTEM. I PURCHASED A 2010 NISSAN MURANO FROM A PRIVATE PARTY LIVING IN ILLINOIS IN APRIL 2018. AT SOME TIME IN NOVEMBER THE TIRE PRESSURE LAMP HAD LIT. I HAVE WEEKLY AIRED THE TIRES AT SEVERAL DIFFERENT SERVICE STATIONS TRYING TO GET THE LAMP ON THE DASH TO GO OUT. TO THIS DAY THE LAMP REMAINS ON AND I HAVE NO WAY TO TURN IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208669May 20, 2019
ELECTRICAL SYSTEM, POWER TRAIN
I NOTICED MY NISSAN MURANO LOSING ACCELERATION WHEN TAKING OFF. WHEN IT FINALLY CATCHES UP IT RIDES FINE. THAT IS SO DANGEROUS ESPECIALLY LIVING IN THE CITY WITH FREEWAYS AND TRAFFIC! ALSO MY AIR IS NOT WORKING. I TOOK IT TO A DEALER, AIR COMPRESSOR WAS FINE, THEY RECHARGED THE SYSTEM WITH FREON AND IT STILL DIDN'T WORK. I NEED SOME KIND OF RELAY SWITCH FOR $500. I FEEL LIKE I'M PAYING FOR A LEMON AT 85,000 MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208787May 20, 2019
SUSPENSION
MY NISSAN 2007 MURANO SESUBFRAME RUSTED AND CRACKED AS I WAS DRIVING ON THE HIGHWAY. I COULD HAVE HAD A VERY SERIOUS ACCIDENT OR EVEN KILLED. LUCKILY I WAS ABLE TO GET OFF THE HIGHWAY. NOW COSTING ME AT LEAST $1500-$2000 FOR REPAIRS. *AS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208275May 17, 2019
UNKNOWN OR OTHER
ANTI COLLISION LIGHT FALSELY ILLUMINATES OFTEN, INDICATING IMPENDING COLLISION. NISSAN HAS MANY REPORTS OF THIS PROBLEM, BUT NEEDS TO RECALL. WIFE IS AFRAID TO DRIVE THE VEHICLE. THIS MAINLY CITY DRIVING. DEALER (LAMB NISSAN, PRESCOTT, AZ) SAYS IT WILL COST $1600 TO REPLACE FORWARD RADAR SENSOR. ONLY 36782 MILEAGE. IT IS POSSIBLE THE CAR WILL SLAM TO A STOP FOR NO REASON, AS HAS HAPPENED TO OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207696May 15, 2019
SERVICE BRAKES
CRUISE CONTROL IS INOPERABLE AND AUTOMATIC EMERGENCY BRAKING SYSTEM (AEB) IS DEACTIVATED. WARNING COMES ON STATING 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' NISSAN SERVICE DEPARTMENT INDICATED ON WARRANTY SERVICE INVOICE THAT PROBLEM IS RELATED TO SENSOR UNIT AND NOTED "REPLACE ADAS".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207721May 15, 2019
UNKNOWN OR OTHER
THE SUN VISOR FLOP DOWN AT RANDOM WHEN DRIVING, TAKING AWAY VISIBILITY. THIS IS EXTREMELY UNSAFE. I REMOVED THEM ONE DAY AFTER THIS ALMOST CAUSED AN ACCIDENT. NOW, I HAVE TO DEAL WITH BLINDING LIGHT FROM THE SUN, NOT SURE WHICH IS WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207842May 15, 2019
SERVICE BRAKES
BRAKES FEEL VERY SOFT AND SPONGY AFTER PREVIOUS RECALL TO SWAP DOT3 BRAKE FLUID WITH DOT 4 BRAKE FLUID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207932May 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
ROARING IN FRONT WHEELS WHEN CAR WAS IN MOTION AND HAD TO REPLACE BOTH STRUTS ON THE FRONT (JAN 2019). RECENTLY, REPLACED VACUUM SENSOR DUE TO A LIGHT THAT CAME TO CHECK SYSTEM (APRIL 2019)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207933May 15, 2019
FUEL/PROPULSION SYSTEM
TAKATA RECALL - THE ABS CONTINUES TO STAY ON. TAKING VEHICLE TO DEALERSHIP FOR REPLACEMENT SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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