Nissan Murano Complaints
5,967 consumer complaints on file.
- #11265839October 3, 2019VEHICLE SPEED CONTROL
ON ANY ROADWAY (CITY STREET HIGHWAY INTERSTATE IN MOTION) WARNING LIGHT DISPLAYS UNAVAILABLE FRONT RADAR OBSTRUCTION WHILE CRUISE CONTROL IS ON. THEN CUTS CRUISE CONTROL OFF AND SLOWS VEHICLE DOWN. WARNING CONTINUES INTERMITTENTLY WHILE DRIVING WITH CRUISE CONTROL OFF OR ON. CRUISE CONTROL WILL NOT WORK WITH WARNING ON. IF VEHICLE IS TURNED OFF AND RESTARTED LIGHT TURNS OFF ONLY TO RETURN AGAIN. SEEMS TO BE WHEN DRIVING 40 MPH OR ABOVE THAT THIS HAPPENS. CHECKED VEHICLE AND THERE IS NO OBSTRUCTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11265670October 2, 2019ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VEHICLE WILL SHUT OFF WHEN DRIVING WITHOUT ANY WARNING. IT WILL GO INTO LIMP MODE OR COMPLETELY DIE WHEN ON A MAJOR HIGHWAY. LIGHTS WILL START FLASHING AND POWER STEERING WILL GO OUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11265679October 2, 2019UNKNOWN OR OTHER
THE BACKUP CAMERA DID NOT FUNCTION PROPERLY. BACKING UP THE INDICATOR DID NOT SHOW OR SOUND A WARNING. THIS OCCURRED WHEN I WAS BACKING UP ON A STREET AND HIT A CAR. IT ALSO DOES NOT SOUND REGULARLY WHEN I'M BACKING UP IN ALL SITUATIONS.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11265372October 1, 2019ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
BEEN HAVING MAJOR ISSUES WITH THE POWER OF THE VEHICLE. IT'S LIKE SHAKING AND NOT ACCELERATING LIKE IT SHOULD BE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11265410October 1, 2019STRUCTURE:BODY
THE DOOR LOCKS ON THE MURANOS DO NOT FUNCTION PROPERLY. FROM READING MESSAGE BOARDS ONLINE IT LOOKS LIKE A COMMON ISSUE THAT SHOULD BE RECALLED AS IT IS NOT JUST MY VEHICLE. SOMETIMES IT WON'T LOCK AND OTHER TIMES IT WON'T UNLOCK. IT DOESN'T WORK WITH EITHER THE KEYFOB OR FROM THE INSIDE OF THE DOOR. IT IS A SAFETY CONCERN NOT BEING ABLE TO LOCK AND UNLOCK THE CAR DOOR. SOMEONE COULD OPEN YOUR CAR DOOR OR NOT BEING ABLE TO UNLOCK IT TO EXIT THE VEHICLE IN AN EMERGENCY. NISSAN WANTS SEVERAL THOUSAND DOLLARS TO FIX THE ISSUE WHEN IT IS SOMETHING THAT IS A COMMON DEFECT ON THEIR END. THEY SHOULD HAVE TO FIX IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11259108September 30, 2019UNKNOWN OR OTHER
DRIVERS DOOR WILL NOT UNLOCK. VECHILE WAS PARKED. TOOK TO MY MECHANIC AND HE COULD NOT UNLOCK. TRIED WITH REMOTE, AND KEY. WILL NOT UNLOCK FROM INSIDE OR OUTSIDE THE CAR. STILL LOCKED AND WILL NOT UNLOCK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258926September 30, 2019ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
STARTED TO GO TO WORK, 5 MINUTES DOWN THE ROAD CAR STARTS SHAKING ALL ELECTRICAL SHUTS OFF CAR DIES WIFE IS LOCKED IN CAR FOR A HALF AN HOUR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11259000September 30, 2019UNKNOWN OR OTHER
I WAS DRIVING ON A 2-LANE HIGHWAY AT NIGHT, GOING 50-55 MPH WITH FEW CARS AROUND - NO OVERPASSES AT ALL IN THE AREA. I HEARD A SUDDEN REALLY LOUD NOISE AND IMMEDIATELY HEARD THE SOUND OF GLASS OPEN SOMEWHERE IN THE VEHICLE. I THOUGHT MY VEHICLE HAD BEEN SHOT AT! WHEN I WAS ABLE TO FIND A PLACE TO PULL OVER, I USED MY FLASHLIGHT TO CHECK ALL THE WINDOWS, WHICH WERE FINE...THEN REALIZED THE BROKEN GLASS WAS ON MY SUNROOF! IT WAS COMPLETELY SHATTERED, OUTWARDS. I LATER LEARNED THIS IS KNOWN AS "EXPLODING SUNROOF", AND THE MURANO IS THE 3RD MOST REPORTED VEHICLE THIS HAPPENS TO. NISSAN TAKES NO RESPONSIBILITY! THIS SHOULD HAVE BEEN A RECALL WITH THE PREPONDERANCE OF EPISODES, AND I'M VERY DISAPPOINTED IN NISSAN. THIS IS MY 6TH (AND NOW LAST) NISSAN. THERE WAS NOTHING, AS FAR AS TEMPERATURE, DRIVING CONDITIONS, OR TRAFFIC TO EXPLAIN WHY AND WHEN THIS HAPPENED. I AM NOW PARKED IN THE GARAGE, WAITING A FEW DAYS FOR A MOBILE SERVICE TO COME REPLACE THE GLASS, AND I'M NOT HAPPY! THE CLAIM ON MY INSURANCE WILL SURELY RAISE MY RATES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258860September 29, 2019ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I'M CONCERNED ABOUT THE VEHICLE'S SAFETY DUE TO THE FACT THAT THE ENGINES STOPS WHILE DRIVING ON THE ROAD. NO WARNING LIGHTS OR ANYTHING INDICATING A PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258698September 28, 2019SERVICE BRAKES
BRAKES STOP WORKING ON OCCASSION. WHILE DRIVING ON THE HIGJWAY AND WINDING BACK ROADS, I TRIED TO STOP,PING, AND I HAVE TO KEEP PUSHING THE BRAKES TO STOP THE CAR. THE BRAKE PADA ARE NEW, AND RHE TIRES HAVE BEEN ALIGNED, AND BRAKELINES CHECKED AND THE ISSUE STILL OCCURS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258699September 28, 2019POWER TRAIN
TRANSMISSION STARTED SLIPPING. IT SLIPS BETWEEN GOING 35 MILES PER HOUR AND OVER. I JUST LEARNED THAT NISSAN CVT TRANSMISSIONS HAVE A RECALL NOTICE AND WAS CONSIDERED A LEMON. THEY EXTENDED THE WARRANTY 10 YEARS OR 120,000 MILES. I JUST EXCEED THE MILES. BUT NISSAN SHOULD RECALLED THE TRANSMISSINS AND FIXED THEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258447September 26, 2019POWER TRAIN
WHILE ACCELERATING MIXED BETWEEN PULLING FROM ZERO MPH UPWARDS OF 40MPH THE VEHICLE HAS A HIGH PITCHED SQUEALING SOUND. THIS HAPPENS ON ANY ROADWAY WHILE THE CAR IS IN MOTION. IT DOES NOT HAPPEN WHEN THE BRAKES ARE BEING USED, ONLY WHILE ACCELERATING AND PUSHING THE THROTTLE. MY TRANSMISSION WILL SOMETIMES HESITATE OR 'THINK' WHEN SHIFTING FROM REVERSE TO ANOTHER GEAR. SOMETIMES IT IS VERY LOUD WAS A LARGE 'THUNK' SOUND COMING FROM UNDERNEATH THE CAR. THE CAR ALSO SEEMS TO MAKE A WHINING NOISE WHEN SHIFTING OUT OF DIFFERENT GATES. (PARK, REVERSE, DRIVE, ETC) I HAVE HAD THE DEALERSHIP CHECK MULTIPLE TIMES AND THEY SAY IT IS NORMAL OPERATION. I'VE TAKEN OUT OTHER NISSAN MURANO'S IN THE SAME MODEL AND IT DOES NOT DO THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11257980September 25, 2019UNKNOWN OR OTHER
TWO WEEKS AGO I WAS BACKING OUT OF MY GARAGE AS ALWAYS AND HIT MY OTHER VEHICLE. THE BACKUP SENSOR DIDN'T SOUND. I NOW HAVE A DENT. IT HAPPENED AGAIN LAST WEEK AWAY FROM HOME BUT LUCKILY I HAD SOMEONE DIRECTING ME AND I WAS RIGHT ON THE CAR AND NO SENSOR WENT OFF. MY VEHICLE IS A 2015 NISSAN MURANO. I FEEL THAT I SHOULD BE A PART OF RECALL. I PURCHASED IT IN MARCH 2019 AND PURCHASED EXTENDED WARRANTY.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258036September 25, 2019ENGINE, UNKNOWN OR OTHER
DRIVING DOWN CITY STREET CAR LOSES POWER, , STILL RUNS BUT RUNS SLOW AS IF IT'S NOT GETTING GAS, APPARENTLY NISSAN'S ARE NOTORIUS FOR TRANSMISSION ASSEMBLY FAILING...COST TO REPAIR $3800.00!! CAR NOT EVEN PAID OFF, NISSAN KNOWS AND KNEW THERE WERE PROBLEMS WITH TRANSMISSION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258170September 25, 2019SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, AN ABNORMAL GRINDING NOISE WAS DETECTED AND THE ABS AND ANTI-SKID WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO OURISMAN NISSAN (3514 FORT MEADE RD, LAUREL, MD 20724, (301) 725-4400) AND WAS INFORMED THAT THE ABS ACTUATOR SYSTEM WAS ENGAGING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258234September 25, 2019POWER TRAIN
THIS HAS HAPPEN NUMEROUS TIMES, THE TRANSMISSION A CVT HAS BIG PROBLEMS THAT HAS CAUSED MY WIFE AND I GREAT CONCERN. WHEN WE GO TO TAKE OFF AND REALLY HAVE TO STEP DOWN ON THE PEDDLE BECAUSE OF TRAFFIC FLOW. WE HAVE SEMI'S TRAVELING ON OUR ROAD AND OTHER ROADS, WHEN THIS OCCURRED THE FIRST TIME AFTER PURCHASING THE CAR WE THOUGHT IT WAS BAD GAS, BUT SINCE THEN WE HAVE BEEN IN CRITICAL SITUATIONS BECAUSE THE TRANSMISSION IS NOT WORKING. THE TRANSMISSION IN QUESTION IS VERY UNSAFE IN THIS VEHICLE IT ALMOST STOPS FOR A FEW SECONDS. WE HAVE SECONDS AWAY FROM 18 WHEELERS CRASHING INTO US, OR CARS WHERE YOU HAVE TO PULL OUT IN TRAFFIC. WHAT BOTHERS ME IS MY WIFE DRIVES THIS VEHICLE AT LEAST ONCE A DAY. SOMETIMES WITH MY DAUGHTER, AND GRANDSON. WHERE WE LIVE BIG TRUCKS HAULING WOOD TO THE PAPER MILL HAVE ALMOST CRASHED INTO US ON NUMEROUS OCCASIONS, SAME WITH CARS.SOME EVEN SHOWING ROAD RAGE WHEN MY WIFE IS MINDING HER OWN BUSINESS, AND SAME WITH ME. THIS PROBLEM HAS CAUSED US TO KNOW THAT THE TRANSMISSION IS DOING THIS ON A REGULAR BASIS. WHEN THE CAR IS IN MOTION, WE HAVE EVEN BEEN PUT IN THE MEDIUM BECAUSE OF THIS CVT PROBLEM, AND WE BELIEVE BY LOOKING ON THE WEB NOW, AND ASKING THE MECHANIC WE ALWAYS USE HAS SAID THE SAME. WE HAVE HAD THIS CAR SINCE JULY 2018. WE KNOW NOW IT ISN'T BAD GAS, OR THE INJECTORS NEEDING CLEAN, OR THE TRANSMISSION OIL NEEDING CHANGE. WE HOWEVER KNOW THAT WITH THIS SAFETY PROBLEM IT WILL BE JUST A MATTER OF TIME IF NOT US BUT SOMEONE DRIVING THIS TYPE OF VEHICLE WILL EITHER GET HURT, OR MAY START CAUSING PEOPLE TO DIE. WE LIVE RIGHT OFF OF A TWO LANE ROAD, SOMETIMES IT IS WHEN WE ARE PULLING OUT, SOMETIMES WHEN WE ARE GOING ON THE EXPRESSWAY WAY, SOMETIMES WHEN PASSING SLOWER TRAFFIC, OR ON A CITY INTERSECTION. IT ACTS AT FIRST LIKE THE ENGINE IS GOING TO STALL, SECONDS COUNT IN DRIVING, WE DON'T FEEL SAFE IN THIS CAR ANYMORE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11257860September 24, 2019BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHEN THE VEHICLE WAS PLACED INTO REVERSE, THE BACK UP CAMERA TOOK SEVERAL SECONDS TO ACTIVATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *TP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11257468September 23, 2019STEERING, SUSPENSION, WHEELS
BOUGHT THE CAR 5 MONTHS AGO. WAS DRIVING AWESOME. BRAND NEW TIRES! VERY WELL MAINTAINED WITH LOTS OF PAPERWORK STATING WORK DONE ON VEHICLE!..:WELL WAS DRIVING IT THE OTHER DAY WITH MY 2 YEAR OLD DAUGHTER AND IT STARTED TO OVER HEAT I IMMEDIATELY PULLED OVER AFTER GOING 60 MPH ON THE HIGHWAY FOR OVER AN HOUR. I'M NOW STUCK ON THE HIGHWAY WITH MY TODDLER IN THE 80 DEGREE WEATHER WHEN I JUST THOUGHT IT WAS MY RADIATOR. THE STATE POLICE NOTICE MY REAR 2 TIRES SLANTED , TOP LEANING IN BOTTOM LEANING OUT. AFTER THE CAR GETS PUT ON THE FLAT BED TOW I SPOT MY REAR CROSSMEMBER K FRAME SPLIT IN 2 SPOTS! RADIATOR WAS MY SIGN TELLING ME MY AWD IS ACTING UP SOMETHING HAPPENED. IF I WOULD HAVE HIT ONE SMALL BUMP ON THAT HIGHWAY I WOULDN'T BE HERE TO FILE THIS COMPLAINT. THIS IS A KNOWN ISSUE TO NISSAN! THIS NEEDS TO BE FIXED!!! AND MADE SURE ALL VEHICLES ARE SAFE FOR ANYONE TO BE IN. MY VEHICLE IS 12 YEARS OLD NO WAY SHOULD THAT FRAME EVEN BE ABLE TO SNAP NOT IN ONE BUT TWO SPOTS ON THIS VEHICLE. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE RESOLVED. I MY CAR OVERHEATING WAS A BLESSING BECAUSE THAT COULD HAVE BEEN DEADLY. THIS WILL BE BROUGHT TO BIGGER ATTENTION BECAUSE ALL NISSAN OWNERS NEED TO BE AWARE AND THIS NEEDS TO BE FIXED !!!!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11257239September 22, 2019UNKNOWN OR OTHER
SUN VISOR WILL NOT STAY UP ON DRIVER'S SIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11256819September 20, 2019ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE ALTERNATOR WAS REPLACED ON FOUR SEPARATE OCCASIONS. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0