Nissan Murano Complaints

5,967 consumer complaints on file.

#11366169October 24, 2020
UNKNOWN OR OTHER
INTELLIGENT FORWARD COLLISION WARNING RADAR SENSOR FAILURE. FAILED AT 37K MILES. MANUFACTURER AGREED TO NO CHARGE REPLACEMENT AFTER OWNER FILED COMPLAINTS WITH OUTSIDE AGENCIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365990October 23, 2020
UNKNOWN OR OTHER
WHILE OPERATING MY NISSAN ON A RURAL HIGHWAY I HEARD WHAT I THOUGHT TO BE A GUN SHOT AND FELT GLASS HIT ME. TO MY SURPRISE, THE SUNROOF IN MY 2018 NISSAN MURANO HAD EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365766October 22, 2020
FUEL/PROPULSION SYSTEM
VEHICLE INFREQUENTLY SURGES WHEN INITIALLY PRESSING DOWN ON THE GAS PEDAL. ALSO IT HAPPENS WHEN DRIVING AND PULLING UP BEHIND VEHICLES AT STOP SIGNS OR TRAFFIC LIGHTS. IT CAUSED AN ACCIDENT WHEN TRYING TO PARK IN A TIGHT SPOT. SURGE WHEN TRYING TO EASE FORWARD CAUSED VEHICLE TO RUN ONTO STONE WALL. NOT AN ACCIDENT INVOLVING AN PERSONAL INJURY BUT POTENTIAL IS THERE FOR A SERIOUS ACCIDENT. UNRELIABLE ACCELERATION IS A POTENTIALLY DANGEROUS ISSUE. A SECOND OCCASION WAS IN TRAFFIC AFTER MERGING OFF A FREEWAY. SEVERAL CARS WERE WAITING AT STOP SIGN. AS EACH PULLED OUT WE ALL EASED UP. WHEN I TRIED TO EASE UP IT SURGED ON ME AND ALMOST PUT ME INTO REAR OF CAR IN FRONT OF ME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11365500October 21, 2020
UNKNOWN OR OTHER
TENDS TO HAPPEN WHEN IT IS WARMER WEATHER OUTSIDE - ALL FOUR DOOR LOCKS WILL NOT OPERATE CORRECTLY (UNLOCK OR LOCK) WITH KEYFOB. LIFE GATE WILL ALSO NOT UNLOCK OR LOCK CORRECTLY UNLESS PASSENGER SIDE DOORS ARE UNLOCKED. SAFETY CONCERN. HAS BEEN HAPPENING FOR A COUPLE YEARS NOW BUT JUST FOUND OUT ABOUT THIS WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365501October 21, 2020
SEATS
DRIVER SEAT WOBBLES AROUND, SEEMS TO BE BROKEN. HAPPENED WITH REGULAR USE. SAFETY ISSUE THAT APPEARS TO HAPPEN WITH MANY OTHER 05 MURANOS AND POSSIBLY OTHER YEAR MODELS. ONGOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365468October 20, 2020
SUSPENSION
MY FRIEND'S DAUGHTER WAS DRIVING MY CAR ON A SIDE STREET AND SUDDENLY WAS UNABLE TO CONTROL THE CAR NEARLY GOING INTO A DITCH. SHE SAID THE CAR WAS WAS SWERVING UNCONTROLLABLY. SHE DID WHAT SHE COULD TO CONTROL THE VEHICLE, AND NEARLY SPUN IN A CIRCLE, AND WENT INTO A DITCH. PULLED HERSELF OUT OF THE DITCH, THE STEERING WHEEL SEEMED TO BE COMPLETELY UNALIGNED. THE WHEEL WAS TURNED LEFT,ALMOST UPSIDE DOWN, WHEN SHE WAS SLOWLY TRYING TO DRIVE STRAIGHT, AND SHE HEARD SOMETHING DRAGGING UNDER THE CAR. SHE SLOWLY PULLED INTO A DRIVEWAY. THE REAR TIRE ON THE DRIVER'S SIDE WAS COMPLETELY BENT OUTWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365269October 19, 2020
SUSPENSION
CAR HAS NOISE DRIVERS SIDE REAR TOOK TO SHOP WAS TOLD THAT THE REAR SUB FRAME IS RUSTED AND BROKE NISSAN SAID OUT OF WARRANTY. WAS TOLD NOT TO DRIVE CAR SAFETY ISSUE WILL CAUSE ACCIDENT LOOSE CONTROL OF CAR SEEN ON FORUMS A LOT OF PEOPLE HAVE SAME ISSUE. THIS REPAIR IS COSTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365196October 19, 2020
SERVICE BRAKES
WE PURCHASED THIS MURANO 3/4/2020. IT WAS A DEMO DRIVEN BY THE SALES MANAGER.WE NOTICED THAT WHEN STEPPING ON THE BRAKES THERE IS A GRINDING SOUND. AN SECURE ODOMETER READING WAS NOT ATTACHED TO THE CONTRACT SO WE DO NOT KNOW HOW MANY MILES THE SALES MANAGER DROVE THE CAR.THIS IS A FEDERAL OFFENSE WITH A FINE UP TO $10,000 FOR PINNACLE NISSAN TO NOT SUPPLY US WITH A SECURE ODOMETER READING. WE ARE SENIOR CITIZENS, I AM 73 AND MY HUSBAND IS 86. WE LIVE APPROXIMATELY 120 MILES FROM THE DEALERSHIP. WE WILL NOT DRIVE THE CAR BECAUSE IT COULD BE FATAL TO OUR LIVES. WE HAVE TRIED CONTACTING THE GENERAL MANAGER AND HE DOES NOT RETURN OUR CALLS. WE FINALLY DECIDED TO HIRE AND ATTORNEY. THEY ALSO BAITED AND SWITCHED THE PRICE OF THE CAR. PACKED THE INVOICE, AND TREATED US WITH DISRESPECT. ING ON THE BRAKES THERE WAS A GRINDING NOISE. THE CAR WAS IN MOTION. WE DO NOT KNOW HO10,000 BY PINW MANY MILES THE SALES MANAGER DROVE THE CAR BECAUSE A SECURE ODOM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364543October 15, 2020
ENGINE
CAT FAILURE, BACK 2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364293October 14, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
FOR THE SECOND TIME MY FRONT COLLISION BRAKING SYSTEM SENSOR HAS COME ON AND DISENGAGED MY CRUISE CONTROL WHILE I HAVE BEEN TRAVELING AT A HIGH RATE OF SPEED ON THE HIGHWAY. DEALERSHIP HAS CONFIRMED THIS CODE WHEN TAKEN INTO SHOP. THIS COULD CAUSE THE CAR TO BRAKE SUDDENLY WHILE DRIVING. NISSAN HAS NOT ISSUED A RECALL. I HAVE BEEN QUOTED OVER $1200.00 TO FIX. THIS HAS BEEN REPORTED ON MANY OCCASIONS. WHY HASN'T A RECALL BEEN ISSUED? I AM NOW AFRAID TO DRIVE MY VEHICLE WITH THIS FAULTY SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364299October 14, 2020
ENGINE
WHILE DRIVING ON FREEWAY (IN MIDDLE OF NOWHERE)CAR STARTED JERKING/SHAKING/VIBRATING & CLUNKING/BANGING SOUND, FELT LIKE DRIVING OVER MILLIONS OF NAILS. CAR COULD BARELY DRIVE AT 40 MPH IN SLOW LANE W/HAZARDS UNTIL I COULD GET TO SAFETY AN HOUR AWAY. CAR CANNOT GO ABOVE 5 MPH TO GET IT HOME. RPM GOING WACKY NO POWER WHEN STEP ON GAS BUT ENGINE REVS. ENGINE LIGHT ON STEADY THEN FLASHES WHEN CAR GETS GOING AT ONLY 5 MPH (CANNOT GO FASTER) BUT I FINALLY GOT THE CAR HOME & I WAS SAFE. NOW CAR CAN'T BE DRIVEN & MUST BE TOWED TO A GARAGE. CAR HAS OIL LEAK & I REPLACED THE OIL PAN ALONG WITH FAULTY ALTERNATOR WHICH KILLED BATTERY JUST 2 MONTHS AGO. BOUGHT CAR USED 2/1/20. HAS 110,000 MILES NOW. ENGINE HOT/SMELLS HOT BUT TEMP GAUGE DOESN'T REFLECT THAT. I WAS NEARLY KILLED ON FREEWAY BY PASSING TRACTOR TRAILERS & TRAFFIC HAVING TO SPEED BY ME RECKLESSLY WHEN IT HAPPENED TO AVOID COLLISION-NO WARNING. VERY DANGEROUS & SCARY. I SEE THERE ARE NEARLY 600 OTHER CASES EXACTLY LIKE THIS!!! SINGLE MOM WITH 2 KIDS IN CAR - VERY DANGEROUS. THIS SHOULD BE RECALLED. IT SOUNDS BY READING COMPLAINTS THAT IT'S THE TRANSFER CASE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364368October 14, 2020
WHEELS
I TOOK MY CAR IN FOR SERVICE, INCLUDING TIRE ROTATION. WHEN I GOT HOME, I NOTICED THAT 2 LUG NUTS LOOKED LIKE THEY WERE MISSING. I HAVE HAD MANY ISSUES WITH DEALERSHIP BEFORE AND GOING BACK AT THE TIME TO GET FIXED WAS INCONVENIENT, I DID NOT KNOW THE POSSIBLE CONSEQUENCES OF ISSUES. I TOOK CAR BACK IN TODAY FOR SERVICE AND THE SERVICE ADVISOR TOLD ME I HAD 2 BROKEN WHEEL STUDS, THIS COULD HAVE CAUSED MY TIRE TO FALL OFF. IN THE REPAIR PAPERWORK, THEY ONLY WROTE THEY REPLACED LUG NUTS. THE ISSUE IS WHETHER MISSING LUG NUTS OR BROKEN WHEEL STUDS, THEY SHOULD HAVE NEVER LET ME DRIVE OFF THAT LOT WITH A TIRE ISSUE THAT COULD HAVE CAUSED A MAJOR ACCIDENT AND CAUSED MY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363766October 11, 2020
ELECTRICAL SYSTEM
EXACT SAME ALTERNATOR/LOSS OF POWER ISSUES AS OTHERS HAVE POSTED. CAR HAS COMPLETELY SHUT OFF TWICE WHILE DRIVING. 2 NEW ALTERNATORS. ON MY 3RD...WAITING FOR IT TO GO ANY DAY NOW. THIS DEFECT IS EXTREMELY SERIOUS AND DANGEROUS. SOOOO MANY COMPLAINTS YET NISSAN OR THE NHTSA A HAS DONE ANYTHING TO HELP RECTIFY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363742October 10, 2020
SEAT BELTS
THE DRIVER SIDE SEAT BELT DOES NOT WANT TO SNAP INTO THE BELT HOLDER WHICH HAS THE RED BUTTON YOU PUSH TO RELEASE IT, I HAVE CHECKED EVERY TIME FOR ANY OBSTRUCTION AND NOTHING IS THERE, IT DOES FINALLY LOCK INTO THE SPOT AFTER ABOUT 10 TIMES OF TRYING THIS JUST STARTED HAPPENING 2 WEEKS AGO, THE CAR IS NOT THAT OLD TO BE HAVING SEAT BELT PROBLEMS LIKE THAT. IT DOES NOT MATTER WHAT TIME OF DAY IT DOES IT REGARDLESS AND ONLY WHEN PUTTING IT ON, IT RELEASES JUST FINE JUST WHEN PUTTING IT ON IT WILL NOT LATCH. JUST LET ME KNOW IF YOU NEED ME TO DO A VIDEO OF IT I NEVER MADE A VIDEO OF THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363002October 6, 2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE TRACTION CONTROL AND COLLISION MITIGATION WARNING LIGHTS ILLUMINATED. THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND THE CRUISE CONTROL WAS DISENGAGED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO NISSAN OF NORTH OLMSTED (28500 LORAIN RD, NORTH OLMSTED, OH 44070) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DISTANCE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362798October 5, 2020
UNKNOWN OR OTHER
DRIVERS SIDE SUN VISIOR FLOP DOWN CAN'T SEE WITH TILTING MY HEAD TO THE SIDE, JUST HANGING DOWN AT ALL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362699October 4, 2020
ELECTRONIC STABILITY CONTROL (ESC)
THE CRASH COLLISION SENSOR IS NOT WORKING... THE L.E.D. LIGHT COMES ON AND DOES NOT ALLOW YOU TO EVEN USE CRUISE CONTROL.. IT STOPS WORKING AFTER ABOUT 5 MINUTES OF DRIVING..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362488October 2, 2020
ELECTRICAL SYSTEM
ANDROID AUTO SYSTEM RANDOMLY CRASHES OR FREEZES WHEN NAVIGATING WITH GOOGLE MAPS. AS A RESULT WE ARE LEFT SCRAMBLING WHILE DRIVING TO DISCONNECT AND RECONNECT OUR PHONE TO RESET THE SYSTEM, OR TO CHANGE USB PHONE SETTINGS TO PROPERLY RECONNECT THE OUR PHONE TO ANDROID AUTO, CAUSING A DANGEROUS DISTRACTION FROM THE ROAD. SOMETIMES RECONNECTING THE PHONE DOES NOT WORK CAUSING A REPEAT OF THE EFFORT AND CAUSING FURTHER DRIVING DISTRACTION. I HAVE REPEATEDLY ATTEMPTED TO GET THE NISSAN DEALER TO REPAIR THE PROBLEM BUT THEY DENY THERE IS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362319October 1, 2020
SERVICE BRAKES
BRAKE SYSTEM BRAKES LOCKED ALL 4. WHEN I DRIVE IT SOUNDED LIKE RATTLING ONCE I MADE IT HOME BACKED UP IT JERKED THEN CALL A MECHANIC AND HE SAID BRAKES ARE LOCKED DNT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362050September 30, 2020
SUSPENSION
REAR SUBFRAME RUSTING AND BREAKING IN AN AREA THAT CANNOT BE VIEWED DURING A NORMAL SERVICE PROCEDURE.. THIS CAUSES UNSTABLE CONTROL AND BRAKING ISSUES MAKING THE VEHICLE UNSAFE TO DRIVE. BREAKS NEAR LATERAL LINK TO REAR SUBFRAME AROUND THE MOUNTING HOLE FOR SUBFRAME. 17 YEAR OLD FEMALE DRIVING VEHICLE WHEN IT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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