Nissan Murano Complaints

5,967 consumer complaints on file.

#10235171July 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I BROUGHT MY NISSAN INTO THE DEALER THE BEGINNING OF APRIL 2008 BECAUSE THE "SERVICE ENGINE SOON" LIGHT WAS ON...AND I WAS TOLD MY CAR'S COMPUTER NEEDED TO "RE-LEARN" SOMETHING. THAT COST ME $100. THEN, ABOUT TWO WEEKS LATER, I WAS ON THE INTERSTATE, MY ENGINE STARTED MAKING A STRAINING NOISE, AND I BEGAN TO LOSE POWER. OF COURSE, MY "SERVICE ENGINE SOON" LIGHT POPPED ON. NO MATTER HOW HARD I PRESSED THE GAS PEDAL, MY CAR WOULD NOT SPEED UP... AND THE RPM SEEMED TO BE STUCK ON 4,000. MY SPEED STEADILY DECREASED, AND I HAD TO FINALLY STOP MY CAR IN THE BREAKDOWN LANE. I LEFT IT SIT FOR ABOUT 15 MINUTES, RESTARTED IT, AND IT MIRACULOUSLY FIXED ITSELF. I MADE IT OFF THE INTERSTATE, BUT IT EVENTUALLY STARTED ACTING UP AGAIN. I PULLED INTO A PARKING LOT AND LET IT SIT FOR ABOUT 2 HOURS. THAT WAS LONG ENOUGH FOR IT TO FIX ITSELF AGAIN AND MAKE IT TO THE NISSAN DEALER. IT DIDN'T GIVE ME ANY TROUBLE ON THE WAY TO THE DEALER, SO I WAS COMPLETELY SHOCKED WHEN THEY TOLD ME THAT I NEEDED A NEW TRANSMISSION!!! THAT ABSOLUTELY NEVER EVEN OCCURRED TO ME THAT SOMETHING THAT MAJOR COULD BE WRONG! MY MURANO HAS JUST OVER 70,000 MILES ON IT.... UNBELIEVABLE! IT ENDED UP SITTING AT THE DEALER FOR MORE THAN A WEEK BECAUSE THEY HAD TO ORDER THE TRANSMISSION. THE TOTAL COST WOULD'VE BEEN $5,700, BUT MY EXTENDED WARRANTY COVERED IT. THAT'S A BIG RELIEF, BUT NOW I'VE LOST FAITH IN MY MURANO. I'VE HAD MINOR PROBLEMS BEFORE, AND IT EVEN COMPLETELY DIED ON ME AND HAD TO BE TOWED (I GUESS I NEED TO LOOKUP THAT PROBLEM AND REPORT IT TOO)... BUT I JUST THOUGHT "THESE THINGS HAPPEN NO MATTER HOW NEW A CAR IS." IT IS COMFORTING TO KNOW THAT SO MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM... THANKS TO THIS WEBSITE. NISSAN REALLY NEEDS TO DO SOMETHING. THIS IS A HUGE MISTAKE ON THEIR PART, AND TO KEEP BRAGGING ABOUT HOW AWESOME THEIR NISSAN TRANSMISSIONS ARE... IS VERY WRONG. NISSAN NEEDS TO STAND BEHIND THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234958July 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO WITH 3.5L ENGINE AND CVT TRANSMISSION. VEHICLE HESITATES, THEN SUDDENLY SURGES FORWARD IN SLOW TRAFFIC AFTER BEING DRIVEN ON HIGHWAY. VERY DANGEROUS PROBLEM WITH VEHICLE. FREQUENCY: PROBLEM OCCURRING ABOUT EVERY DAY LATELY. DEALER WILL NOT MENTION THIS PROBLEM YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234789July 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 NISSAN MURANO. IT'S BEEN A GREAT CAR SINCE I PURCHASED IT NEW. I HAVE RECENTLY HEARD A WHINING NOISE. THE DEALERSHIP AND ANOTHER SOURCE TELL ME I NEED A NEW TRANSMISSION FOR ABOUT $5000. THE CAR HAS 68K MILES. THE DEALERSHIP TOLD ME IT WILL JUST DIE ONE OF THESE DAYS. MY FEAR IS WHERE WILL I BE OR WHAT WILL I BE DOING WHEN THAT HAPPENS. NISSAN JUST SAYS, "TOO BAD" ITS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234827July 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN IN HEAVY STOP AND GO TRAFFIC THE CAR FAILS TO ACCELERATE AFTER ABOUT 5 SECONDS IT JERKS SO YOU BASICALLY DRIVE WITH ONE FOOT ON THE BRAKES AND THE OTHER ON THE GAS VERY DANGEROUS ESPECIALLY WHEN MAKING A LEFT HAND TURN THIS HAPPENS ABOUT 3-5 TIME DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234687July 17, 2008
ENGINE AND ENGINE COOLING
NISSAN MURANO 2004 IDLE PULLEY FAILURE INCORRECTLY DESIGNED PULLEY BRACKET FAILED AND CAUSED BELT FAILURE. WILL CAUSE LOSS OF POWER AND MAY RESULT IN AN ACCIDENT. FAILURE HAS BEEN REPORTED BY MANY MURANO OWNERS AND IS A DESIGN FLAW THAT SHOULD BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234710July 17, 2008
SEATS, SEAT BELTS
DRIVERS SEAT MOUNTING BRACKET BROKE. SEAT ROCKS WHEN TURNING, BRAKING AND ACCELERATING. SEAT BELT IS ATTACHED TO THIS BRACKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234741July 17, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED USED NISSAN MURANO IN NOVEMBER 2007 WITH 61K MILES. WHILE DRIVING VEHICLE AT 55 MPH THE CAR SUDDENLY SHIFT TO A LOWER GEAR. WOULD NOT ACCELERATE AT A SAFE RATE AND THE TRANSMISSION NEVER SHIFT TO HIGHER GEAR. GEAR INDICATOR LIGHT WENT OUT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234991July 16, 2008
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
CONSUMER STATED HIS 2003 NISSAN MURANO SHIFTS IN THE REAR END WHILE GOING OVER BUMPS. *NJ UPDATED 02/19/10. *LJ UPDATED 07/26/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234503July 16, 2008
SEATS, SEAT BELTS
2006 NISSAN MURANO DRIVER SIDE SEAT BACK CROSS BRACE BROKE, CAR ONLY HAS 46,800 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234300July 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 NISSAN MURANO WITH 76K MILES. DURING STOP AND GO TRAFFIC ANYWHERE BETWEEN 0 AND 30 MPH, I STEP ON THE GAS PEDAL AND THE CAR DOES NOT MOVE FOR A FEW SECONDS THEN SUDDENLY IT LURCHES FORWARD. THIS IS HAPPENING INTERMITTENTLY OVER THE PAST THREE MONTH. I AM VERY SCARED TO PUSH THE THROTTLE BECAUSE IN A FEW SECS, IT JUST SUDDENLY LURCHES FORWARD AND COULD CAUSE A ACCIDENT IN FRONT OF ME. I AM NOT THE ONLY ONE, AS THERE SEEMS TO BE MANY PEOPLE WITH THIS PROBLEM. I THINK THIS SHOULD BE A RECALL FROM NISSAN. PLEASE DON'T LET THIS BECOME AN ACCIDENT WITH INJURIES BEFORE ACTION IS TAKEN. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234325July 14, 2008
SEATS
MY 2005 NISSAN MURANO'S DRIVER'S SEAT SNAPPED AND BROKE WHEN SIMPLY GOING AROUND A CURVE AT A LOW RATE OF SPEED. THE CAR HAD 38,000 MILES ON IT AND WAS ONLY 2 YEARS OLD. I TOOK IT TO THE DEALERSHIP AND THEY ADMITTED TO ME THAT IT WAS A DEFECTIVE SEAT BRACKET, BUT THAT THE COMPANY WAS NOT GOING TO COVER IT- NOT THE DEALERSHIP, AND NOT THE CAR MANUFACTURER. THEY ADMITTED THAT THEY HAD FIXED MANY, MANY MURANOS WITH THIS SAME DEFECT IN THE PAST TWO YEARS. BECAUSE IT WAS A SAFETY HAZARD, AND THE CAR IS LEASED, I WAS STUCK WITH A $1,200 REPAIR BILL ($800 FOR THE PART, A WHOLE NEW SEAT TRACK AND $400 FOR LABOR). I APPEALED TO NISSAN CORPORATION BECAUSE THE INTERNET IS BUZZING WITH REPORTS OF THIS BEING A DOCUMENTED DEFECT AND ENGINEERING FLAW, AND THEY TOLD ME THAT THEY WERE NOT PLANNING ON DOING ANYTHING ABOUT IT- I WAS STUCK PAYING THE ENTIRE AMOUNT! I FELT RIPPED OFF TO THE MAX! SINCE I HAVE A 3 YEAR OLD AND THE SEAT FLOPPED AROUND AT WILL WHEN I WAS DRIVING, I FELT LIKE I HAS NO CHOICE BUT TO FIX IT BECAUSE I WAS AFRAID OF A CRASH. NISSAN SHOULD BE ASHAMED OF THEMSELVES, AND SO SHOULD BROWN'S NISSAN OF STERLING, VIRGINIA! BEFORE THIS I WAS QUITE HAPPY WITH THE CAR, BUT NO MORE- I FEEL CHEATED AND ROBBED BY NISSAN AND BROWN'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234091July 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS PAST WEEK I HAD TWO TRANSMISSION RUBBER LINES BREAK. ONE ON A TRIP UPSTATE NEAR THE DELAWARE WATER GAP. I WAS ABLE TO FIX THE PROBLEM BY INSTALLING A NEW RUBBER LINE. THE OLD HOSE JUST BROKE OFF IN MY HANDS. WE DROVE HOME FINE. THE SECOND TIME IT HAPPENED LAST NIGHT, THE OTHER HOSE BROKE OFF. THE CAR IS NOW GOING BE TOWED TO THE DEALERSHIP. TRANSMISSION FLUID IS FLAMMABLE. THIS IS NOT SAFE. THE CAR IS ONLY TWO YEARS OLD AND THE RUBBER LINES SHOULD NOT BREAK OFF LIKE THEY DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233616July 9, 2008
SEATS
MY DRIVER'S SEAT OF MY 2003 NISSAN MURANO STARTED LEANING. I TOOK IT INTO THE DEALERSHIP AND THEY SAID THE SEAT ADJUSTER WAS BROKEN. THEY WOULD NOT RETURN THE CAR TO ME WITHOUT COMPLETING THE REPAIR, SITTING SAFETY ISSUES. NISSAN REFUSES TO PAY FOR THE REPAIR, SO THE CAR WAS HELD HOSTAGE UNTIL I PAID FOR THE REPAIR. NISSANUSA SAYS THE DEALERSHIP WAS CORRECT IN NOT RETURNING THE CAR WITHOUT COMPLETING THE REPAIR, BUT THEY DO NOT CONSIDER THE REPAIR COVERED UNDER THE EXTENDED WARRANTY AS A COVERED COMPONENT, NOR A MANUFACTURERS DEFECT. WHILE THE CAR HAS 77K MILES, THEY ARE PRIMARILY HIGHWAY MILES DRIVEN BY ME. I CAN COUNT ON MY TWO HANDS THE NUMBER OF TIMES THE SEAT HAS BEEN ADJUSTED. THE DEALERSHIP SAID A PIECE OF METAL IN THE SEAT ADJUSTER BROKE AND IT WOULD SOON PUNCTURE THE SEAT AND POSSIBLY CAUSE THE SEAT TO MALFUNCTION. DOESN'T THIS SOUND LIKE METAL FATIGUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233638July 9, 2008
SEATS
BROKEN DRIVERS SEAT. SEAT IS VERY LOOSE AND FEELS LIKE IT WILL DETACH AT ANY MOMENT. LEANS SEVERELY TO THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233677July 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION CAUSES THE ENGINE TO STALL WHEN STOPPING AT A LIGHT, THEN JERKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233555July 8, 2008
VISIBILITY, STRUCTURE
I HAVE A 2004 NISSAN MURANO SE. AT APPROXIMATELY 50,000 MILES, THE DRIVERS' SIDE SUN VISOR HAD SOME SORT OF INTERNAL MECHANICAL FAILURE WHICH MAKES IT FALL DOWN IN FRONT OF MY FACE WHILE DRIVING. MY EXTENDED WARRANTY COMPANY REFUSES TO FIX IT, CLAIMING IT IS A "TRIM" ITEM, AND THE DEALERSHIP CLAIMS IT IS NO LONGER THEIR PROBLEM AS THE CAR ISN'T UNDER WARRANTY. HOWEVER, IT SEEMS TO ME THAT THIS IS A SAFETY ITEM, SINCE EVERY TIME IT FALLS DOWN, IT OBSCURES MY VIEW OF THE ROADWAY. WHEN I SEARCHED ONLINE, I FOUND MANY OTHER NISSAN MURANO OWNERS ON ONLINE FORUMS COMPLAINING OF THE SAME ISSUE WITH THEIR 2003 THROUGH 2006 MURANOS WITH RELATIVELY LOW MILEAGE FAILURES OF THIS PARTICULAR PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233571July 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 NISSAN MURANO WITH 94K MILES. DURING STOP AND GO TRAFFIC, I STEP ON THE GAS PEDAL AND THE CAR DOES NOT MOVE FOR A FEW SECONDS THEN SUDDENLY THE CAR JERKS FORWARD. THIS HAPPENS INTERMITTENTLY OVER THE PAST MONTH. ITS WHEN I DRIVE IT TO WORK ITS ABOUT 38 MILES AND I GET OFF THE RAMP AT THE TURN SIGNAL AND I WANT TO ACCELERATE AND DON'T GO AM VERY SCARED TO PUSH THE THROTTLE BECAUSE IN A FEW SECS,IT JUST KICKS AND COULD CAUSE A ACCIDENT IN FRONT OF ME. I DON'T LET MY WIFE USE THIS CAR NO MORE ,I FEEL MY CHILDREN AND MY WIFE COULD GET IN ACCIDENT THAT'S WHY AM WRITING THIS COMPLAINT. I FOUND ALL THIS COMPLAINTS IN THE WEB. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F133968/20 )AM NOT THE ONLY ONE. THANK YOU. I THINK THIS IS A RECALL *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233345July 7, 2008
SEATS
DRIVERS SIDE SEAT ON NISSAN 2004 MURANO SEEMED TO HAVE AN "OFF-TRACK" ISSUE WHEN MOVING SEAT UP OR BACK. NOW ITI HAS TOTALLY MALFUNCTIONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233230July 5, 2008
SEATS
I HAVE A 2004 NISSAN MURANO. THE POWER DRIVERS SEAT WILL ONLY MOVE ON THE LEFT SIDE AND THE RIGHT SIDE IS STUCK. UPON TAKING IT TO THE DEALER, I WAS INFORMED THE GEAR ON THE RIGHT SIDE WAS STRIPPED, AND IT WOULD BE $1,000 + TO FIX THIS. I HAD THE VEHICLE IN MULTIPLE TIMES UNDER WARRANTY FOR THE SEAT SLIPPING WHEN I TOOK-OFF FROM A STOP SIGN, AND WAS TOLD IT WAS OPERATING AS DESIGNED. I AM CONCERNED THAT IN AN ACCIDENT THIS SEAT IS NOT GOING TO REMAIN IN PLACE AND IT WILL RESULT IN MAJOR INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233211July 4, 2008
STRUCTURE
2005 NISSAN MURANO SUN VISORS DROP AND DO NOT STAY IN PLACE. THIS SEEMS TO BE A COMMON PROBLEM ACCORDING TO VARIOUS ONLINE FORUMS. THIS POSES A SAFETY HAZARD AND WILL BLOCK SITE OF VISSION IF THEY CANT STAY IN PLACE AND BLOCKS VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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