Nissan Murano Complaints

5,967 consumer complaints on file.

#10254752January 12, 2009
FUEL SYSTEM, GASOLINE
I WAS ON HWY 10 TRAVELING FROM HOUSTON TO NM, HEADED WEST JUST PAST EXIST 138 IN NORMAL DRIVING CONDITIONS. I HAS JUST FINISHED FUELING UP MY VEHICLE AND WAS BACK ON THE HWY. I RAN OVER SMALL OBJECT IN THE ROAD THAT CAUSED A PUNCTURE IN THE BACK OF THE FUEL TANK. I WAS SIGNALED BY PASSING CALL TO PULLOVER IMMEDIATELY AS THERE WAS FUEL WAS POURING OUT OF THE VEHICLE , MAKING IT AN EXTREME FIRE HAZARD & UNDRIVEABLE. I WAS FOLLOWING BEHIND MY BOYFRIEND DURING THIS INCIDENT WHO ALSO RAN OVER THIS SAME OBJECT AND NOTHING HAPPENED TO HIS VEHICLE (BMW). I CALLED NISSAN THE NEXT DAY ( I HAVE REFERENCE # ) & I WAS TOLD THERE WAS NO RECALL FOR 2007 REGARDING FUEL TANK PUNCTURE PROBLEMS .HE SAID THIS WAS A PROBLEM FOR THE PREVIOUS YEAR MODELS AND NOT MY MODEL YEAR. THE FUEL TANK DOES APPEAR HOWEVER TO BE EXPOSED AND APPEARS TO BE PRONE TO THIS PROBLEM . THERE ARE APPROX 17500 MILES ON THIS 2007 MURANO. THE FUEL TANK WAS PATCHED THE NEXT DAY, AND THE SUV DRIVEN TO IT'S DESTINATION WITHOUT INCIDENT, AND PARKED UNTIL IT COULD BE TOWED BY THE DEALERSHIP FOR REPAIRS. A NEW FUEL TANK WILL BE USED TO REPLACE THE DAMAGED ONE. THE DEALERSHIP INFORMED ME THIS WOULD NOT BE COVERED AND I SHOULD CONTACT MY INSURANCE. I AM VERY CONCERNED THAT THIS MAY HAPPEN AGAIN . THIS WAS THE 1ST TIME FOR THIS VEHICLE TO BE DRIVEN ON THE HWY AS IT WAS ONLY DRIVEN LOCALLY ON CITY STREETS PRIOR. THE SAME OBJECT DID NOT CAUSE THE SAME PROBLEM FOR MY BOYFRIENDS VEHICLE NOR FOR THE OTHER CARS WHO RAN OVER IT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254760January 12, 2009
SEATS
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE FRONT DRIVER'S SIDE SEAT UNEXPECTEDLY COLLAPSED BACKWARDS. THE DRIVER MANEUVERED THE STEERING WHEEL TO AVOID TRAFFIC AND PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS CAUTIOUSLY DRIVEN TO HER RESIDENCE AND THEN TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN RECOMMENDED THAT THE SEAT FRAME BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE FAILURE WAS EXCLUDED FROM THE EXTENDED WARRANTY. CURRENTLY, THE VEHICLE IS INOPERATIVE. THE FAILURE AND CURRENT MILEAGES WERE 43,633.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254778January 12, 2009
SEATS
1. DURING NORMAL DRIVING SEAT BRACKET HOLDING DRIVERS SEAT TO VEHICLE BROKE ON ONE CORNER CAUSING THE SEAT TO BE UNSTABLE DURING DRIVING. 2. FAILURE OCCURRED ONE TIME, BUT WAS A RISK TO DRIVER AND PASSENGERS WHEN BROKEN. 3. DEALER AGREED TO REPAIR AFTER AT FIRST REFUSING. REPAIR WOULD HAVE BEEN OVER $300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254469January 10, 2009
SEATS
DRIVERS SEAT FRAME BROKEN AT REAR LEFT CORNER RESULTING THE SEAT ROCKING WHEN CORNERING AND EVENTUALLY COLLAPSING AT THE LEFT REAR CORNER. DEALER REFUSED TO ACCEPT RESPONSIBILITY ALTHOUGH AFTER SEVERAL COMPLAINTS OFFERED TO REDUCE THE PART PRICE TO DEALER COST ($750.00) WITH NO REDUCTION IN LABOR COSTS. THIS IS A CLEAR SAFETY ISSUE, THE CAR IS LESS THAN 3 YEARS OLD AND MUST BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254373January 9, 2009
SEATS
A 2005 NISSAN MURANO AND THE SUPPORT LINKAGE FOR THE POWER SEAT HAS BROKE . IT LISTS TO THE LEFT. AS FAR AS I CAN TELL, IT IS A BREAK IN THE CONNECTION OF THE BACK SUPPORT. POWER FEATURES WORK FINE. SOUNDS LIKE NISSAN HAS A DESIGN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254209January 8, 2009
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE VEHICLE'S CURRENT PROBLEM IS THAT THE ALTERNATOR IS MALFUNCTIONED, AND DEFECTED WHICH CAUSES THE ENGINE AND BATTERY TO SHUT OFF AND DIE. THIS ALREADY OCCURRED MORE THAN 3 TIMES. IN ADDITION, THE OIL TANK PIPE LEAKS. THIS IS VERY DANGEROUS BECAUSE WHEN THE DEFECTED ALTERNATOR FAILS, THEN IT CAUSES THE BATTERY AND ENGINE TO SHUT OFF AND DIE. IF A PERSON IS DRIVING A DEFECTED VEHICLE THAT HAS A DEFECTED AND MALFUNCTIONED ALTERNATOR THAT CAUSES THE ENGINE TO SHUTOFF AND DIE IN THE MIDDLE OF A HIGHWAY OR STREET THEN A HUGE ACCIDENT CAN OCCUR AND IT WILL CAUSE THE DRIVER AND PASSENGERS TO DIE OR EVEN GET SEVERELY OR PERMANENTLY INJURED. THIS VEHICLE DEFINITELY HAS A RECALL, MALFUNCTIONED, AND DEFECTED ALTERNATOR. I BOUGHT MY VEHICLE THAT IS UNDER WARRANTY TO THE NISSAN SERVICE DEPT BUT THEY NEVER ADMIT THAT IT IS THE DEFECTED ALTERNATOR PROBLEM AND NEVER FIX IT. THEY JUST PROVIDE AND INSTALL A NEW BATTERY IN MY VEHICLE. BUT THAT DOES NOT SOLVE THE PROBLEM BECAUSE THE BATTERY POWER GETS DRAINED AND IT DIES AND SHUTS OFF THE ENGINE. THIS ALREADY HAPPENED TO ME OVER 3 TIMES AND NISSAN'S SERVICE DEPT NEVER RESOLVES THIS IMPORTANT PROBLEM. THIS URGENT PROBLEM NEEDS TO TAKEN CARED OF ASAP OR ELSE IT WILL BE DANGEROUS FOR DRIVER AND PASSENGER'S LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254329January 8, 2009
POWER TRAIN
I DRIVE A 2005 NISSAN MURANO SL. THE VEHICLE PERIODICALLY DOES NOT SAFELY ACCELERATE WHILE IN BUSY TRAFFIC. I HAD MY WIFE, 2 YEAR OLD DAUGHTER, AND 5 YEAR OLD DAUGHTER IN THE CAR AT THE TIME OF MAKING A LEFT TURN AT A MAJOR INTERSECTION. THE VEHICLE SLUGGISHLY STALLED IN THE MIDDLE OF THE LEFT TURN AT THE INTERSECTION AND TEMPORARILY STALLED AND COULD HAVE CAUSED US TO BE HIT BY ONCOMING TRAFFIC. THE ENGINE REVVED UP TO ABOUT 4000 RPM'S THEN PROCEEDING TO ACCELERATE. I SEE THIS PROBLEM AS A MAJOR SAFETY AND HEALTH ISSUE AND CAN BE THE ROOT CAUSE OF A MAJOR ACCIDENT RESULTING IN DEATH TO INVOLVED PARTIES. PLEASE BE PROACTIVE AS OPPOSED TO REACTIVE AND START THE PROCESS FOR A RECALL OF THIS DEFECTIVE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254193January 7, 2009
SEATS
DRIVERS SEAT IS BROKEN ON 2005 NISSAN MURANO. THERE DOESN'T SEEM TO BE A RECALL IN PLACE WHEN IT SHOULD BE. THERE ARE MANY PEOPLE WITH THE SAME ISSUE. AND IT IS CLEARLY A DESIGN/MANUFACTURE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253999January 6, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
DRIVER SIDE EXTERIOR DOOR HANDLE CAME COMPLETELY OUT OF THE DOOR WHEN I TRIED TO OPEN IT ONE DAY. NISSAN DEALERSHIPS WANT UP TO $400 TO FIX THIS PROBLEM BUT THEY CAN'T TELL ME HOW ITS ACTUALLY BROKEN WITHOUT TAKING THE DOOR PANEL OFF. I DON'T KNOW IF A BOLT OR FASTENER CAME LOOSE OR IF THERE IS AN ACTUAL BREAK...NONETHELESS I HAVE TO STICK MY FINGERS INSIDE WHERE THE HANDLE USED TO BE AND PULL A TINY LEVER TO OPEN THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254021January 6, 2009
SEATS
ONE OF THE FOUR MOUNTING POINTS ON THE DRIVER SEAT OF MY 2005 NISSAN MURANO HAS FAILED. THE REAR-OUTBOARD MOUNT HAS CRACKED AND BROKE IN TWO PIECES. THE DRIVER SEAT IS NO LONGER SAFELY SECURED TO THE BODY OF THE CAR. NUMEROUS MEMBERS OF THE NISSANMURANO.ORG WEBSITE HAVE REPORTED THIS VERY SAME PROBLEM. THE DEALERS HAVE REFUSED TO ADDRESS THE PROBLEM AND ARE ASKING FOR JUST OVER $1,000 TO FIX IT. *TR THE CONSUMER STATED THE SEAT ANCHOR WAS BROKEN. UPDATED 05/20/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254036January 6, 2009
ENGINE AND ENGINE COOLING
CATALYTIC CONVERTER IS BAD AT 110K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254041January 6, 2009
SEATS
2005 NISSAN MURANO DRIVERS SEAT HAS COME LOOSE OFF OF THE BASE, ROCKS MORE THAN 40 DEGREES OFF OF BASE. NORMAL USAGE, NORMAL WEIGHT PERSON (180LBS, 6"4).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253695January 3, 2009
VISIBILITY
2004 NISSAN MURANO - IN MID MARCH 2008, MY DRIVER SIDE SUN VISOR (LIGHTED W/EXTENSION) FELL DOWN AND NO LONGER WAS ABLE TO REMAIN IN THE "UP" POSITION. THE VISOR CANNOT REMAIN IN ANY POSITION OTHER THAN A 90 DEGREE ANGLE PERPENDICULAR TO THE GROUND. THERE IS NO WAY TO KEEP THE VISOR UP OR ADJUST IT TO REMAIN AT AN ANGLE. IT IS COMPLETELY USELESS AND SERIOUSLY OBSTRUCTS FORWARD VISIBILITY WHEN DRIVING, ESPECIALLY ON SUNNY DAYS. SINCE MARCH 2008, I HAVE HAD SEVERAL NEAR ACCIDENTS. THERE IS NO WAY TO FIX THE VISOR WITHOUT REPLACING IT. THE COST OF REPLACEMENT IS APPROX. $300. SEARCHES ON THE INTERNET REVEAL THERE ARE NUMEROUS OTHER MURANO OWNERS EXPERIENCING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253386December 31, 2008
SEATS
1. IN THE COURSE OF NORMAL OPERATION THE DRIVER SEAT FRAME FRACTURED CAUSING THE SEAT TO ROCK AND NOT BE SECURE. 2. HARD FAILURE - SEAT IS NOT SECURE AND ROCKS BACK AND FORTH 3. A NEW SEAT HAS BEEN ORDERED TO REPLACE THE FAILED SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253270December 30, 2008
SEATS
DRIVER SEAT REAR BRACKET BROKEN ON 2006 NISSAN MURANO SE SIMILAR TO PE08065. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253282December 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
1.I WAS STUCK IN RUSH HOUR TRAFFIC 2. IT OCCURS WHEN I'M IN STOP AND GO TRAFFIC 3. DEAL SAID I NEEDED A NEW TRANSMISSION I FEEL THE CVT TRANSMISSION WAS EXP. MODEL I HAVE READ OTHER MURANO OWNER (SAME PROBLEM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253081December 29, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHEN THE CONTACT SAT DOWN IN THE DRIVER'S SEAT, THE SEAT EXTENDED TO THE BACK SEAT INADVERTENTLY. HE EXITED THE VEHICLE AND NOTICED THAT THE SEAT FRAME FAILED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY COULD NOT DETERMINE WHAT CAUSED THE FAILURE. THE DRIVER'S SEAT WAS REPLACED. APPROXIMATELY ONE YEAR LATER, THE DRIVER'S SEAT FRAME FAILED AGAIN. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CURRENT MILEAGE WAS 115,000 AND FAILURE MILEAGE WAS 51,524.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253134December 29, 2008
SEATS
THE METAL FRAME ON THE POWER DRIVERS SEAT HAS BROKEN, CAUSING A ROCKING-CHAIR AFFECT. WHILE THIS IS ONLY MODERATELY DANGEROUS AS IT IS NOW, THE OTHER PAIR OF WELDS (ASSUMING THEY ARE WELDS) ON THE SEAT FRAME CAN SNAP CAUSING THE SEAT TO BREAK FREE FROM THE FRAME. A QUICK SEARCH ON THE INTERNET FINDS THAT THERE ARE NUMEROUS NISSAN MURANO OWNERS W/ THE SAME ISSUE.. AND NISSAN DEALERSHIPS ARE NOT REPAIRING UNDER WARRANTY, BUT MAKING "GOOD WILL ADJUSTMENTS" IF THE INDIVIDUAL DEALERSHIP IS SO INCLINED. IN MY OPINION THIS IS A SIGNIFICANT SAFETY RISK AND NEEDS TO BE LOOKED INTO. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252886December 27, 2008
SEATS
I HAVE A 2003 NISSAN MURANO THAT HAS A BROKEN SEAT TRACK. AFTER RESEARCHING THIS FAILURE, I DISCOVERED THAT THIS IS A VERY COMMON FAILURE AND THAT THE ONLY WAY TO FIX IT IS TO BUY THE ENTIRE BOTTOM SEAT ASSEMBLY FROM NISSAN. THE COST OF THE PART ALONE IS ALMOST $700. I SEE THIS AS A SIGNIFICANT FAILURE AND A ACCIDENT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252919December 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
NOV 2007 HAD TRANSMISSION FAILURE AT APPROX 50,000 MILES. THIS HAPPENED ON THE INTERSTATE, ENGINE SUDDENLY CUT OUT & HAD TO CROSS OVER 4 LANES TO GET TO RT SHOULDER. WAS COVERED UNDER WARRANTY BUT NOW HAVE TRANSFER CASE ON THE VERGE OF FAILURE AT 62000 MILES, JUST 2000 OUTSIDE OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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