Nissan Murano Complaints

5,967 consumer complaints on file.

#10355004September 11, 2010
LATCHES/LOCKS/LINKAGES
LOCK ON DRIVER SIDE DOOR FAILED AND DOES NOT LOCK OR UNLOCK PROPERLY. MAKES THIS UNSAFE AT NIGHT AS I WORK A NIGHT JOB AND IF THE CAR DID NOT LOCK PROPERLY COULD BE SAFETY ISSUE, ALSO GETTING INTO THE CAR AS THE MURANO IS DESIGNED TO BE KEYLESS, IN A HURRY TO TAKE THE KEY OFF THE KEY FOB IS TIME CONSUMING AND IN A PANIC USAGE. LOCKS JUST STOPPED WORKING AFTER HAD BEEN WORKING FINE. I FEEL THIS IS A SAFETY ISSUE AND NISSAN SHOULD REPAIR FREE OF CHARGE, AS MANY OTHER PEOPLE HAVE HAD SAME ISSUE, I HAVE NEVER HEARD OF SO MANY OF SAME COMPLAINTS FROM OTHER CAR MAKERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355003September 11, 2010
VISIBILITY
DRIVERS SIDE SUNVISOR ON A 2004 NISSAN MURANO WHILE DRIVING THE VEHICLE, THE SUNVISOR FALLS FROM ITS UPRIGHT POSITION TO THE DOWN POSITION, THUS BLOCKING THE DRIVER'S FIELD OF VIEW, CAUSING A MAJOR SAFETY CONCERN. NISSAN HAS ISSUED A SERVICE BULLETIN (#03-081A) COVERING THESE VISORS, WHICH SHOWS THAT THEY ARE AWARE OF THE PROBLEM. HOWEVER, THEY WILL NOT STAND BEHIND THEIR PRODUCT TO REMEDY THIS SITUATION WITHOUT CHARGING THE CONSUMER IN EXCESS OF $400 - $500 TO REPAIR IT. THERE HAS NOT BEEN A WRECK YET, BUT ITS ONLY A MATTER OF TIME WHEN THE DRIVER CANNOT SEE. WE HAVE BEEN TO THE SERVICE DEPT ON NUMEROUS OCCASIONS, BUT THEY WILL NOT FIX THE PROBLEM. THIS PROBLEM HAPPENS CONSTANTLY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355017September 11, 2010
SEATS
THE DRIVERS' SEAT IN OUR 2006 NISSAN MURANO CAME UN-WELDED. THIS FAILURE WAS NOT DUE TO ANY OUT OF THE ORDINARY USE AS THIS VEHICLE IS A DAILY DRIVER. WE HAD APPROXIMATELY 80K MILES ON THE CAR WHEN SUDDENLY OUR SEAT STARTED TO ROCK BACK AND FORTH IN A CADDY CORNER MOTION. DEALER SAID HE HAD SEEN ABOUT 60 OF THESE IN THE LAST FEW MONTHS AND OFFERED NO COMPLIMENTARY PART FOR REPLACEMENT. WE PURCHASED THE 100K MILE EXTENDED WARRANTY SO WE ONLY HAD TO PAY $50.00 TO HAVE IT FIXED. SERIOUSLY THOUGH, A SEAT COMING UN-WELDED? MAKES MY STOMACH SICK TO KNOW THAT THIS IS STILL AN ISSUE AS WELL AS THE THOUGHT OF WHAT IF... PLEASE LOOK INTO THIS ISSUE AND MAKE NISSAN CORRECT THIS ISSUE WITH AN OTHERWISE TROUBLE-FREE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354836September 10, 2010
VISIBILITY
OWN A 2004 NISSAN MURANO. SUN VISOR ON BOTH DRIVER AND PASSENGER SIDES HAVE FAILED TO STAY IN THEIR PROPER ALL-THE-WAY FLIP UP OR DOWN POSITIONS. THEY WOULD SUDDENLY AND UNEXPECTEDLY DROP TO OBSTRUCT THE VISION OF THE DRIVER. SAID PROBLEM IS PREVALENT IN MODELS 2003-2007 AND HAS BEEN CITED BY A LOT OF OWNERS. DEALER QUOTED COST $300+ TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354849September 10, 2010
VISIBILITY
PASSENGER-SIDE SUN VISOR WILL NOT STAY IN THE UP, STORED POSITION. IT WILL FALL AT THE SLIGHTEST BUMP IN THE ROAD. THIS ALSO HAPPENED TO THE DRIVER-SIDE VISOR WHICH HAS SINCE BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354927September 10, 2010
SEATS
I OWN A 2006 NISSAN MURANO AND TODAY AS I WAS TURNING ONTO A BUSY FREEWAY (WITH 2 OF MY GRANDCHILDREN IN THE CAR) , MY DRIVER'S SIDE SEAT CAME LOOSE FROM THE FLOOR OF THE CAR. THIS IS DEFINITELY NOT ACCEPTABLE FOR A CAR THAT HAS ONLY 53,000 MILES ON IT. I REVIEWED YOUR WEBSITE AND SAW HUNDREDS OF COMPLAINTS ABOUT THIS. I NOTICED THAT NOTHING HAS BEEN DONE. IS THIS BECAUSE THERE WERE NO DEATHS OR INJURIES? I WOULD HOPE A RECALL IS ISSUED BEFORE SOMEBODY HAS BLOOD ON THEIR HANDS. ARE YOU ANYWHERE NEAR A RECALL ON THIS SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354949September 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO - SINCE THE FIRST DAY IT HAS HESITATED AND JERKED WHEN ACCELERATING FROM A FULL STOP. THIS IS LIKELY RELATED TO THE KNOWN TRANSMISSION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354951September 10, 2010
VISIBILITY
SUN VISOR ON BOTH DRIVER SIDE AND PASSENGER SIDE WILL "FLOP" DOWN AT ANY GIVEN TIME AND OBSCURE VISION OF THE ROAD. PASSENGER SIDE WAS LOOSE FROM THE DATE OF PURCHASE, DRIVERS SIDE STARTED RECENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354954September 10, 2010
VISIBILITY
2005 NISSAN MURANO DRIVER'S SIDE SUN VISOR WILL NOT STAY UPRIGHT CAUSING DRIVER'S SIGHT TO BE IMPAIRED AND A NEAR MISS ACCIDENT ON HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354612September 9, 2010
SEATS:FRONT ASSEMBLY:RECLINER
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE THE VEHICLE WAS PARKED AS HE SET IN THE DRIVER'S SEAT THE BACK LEFT SIDE OF THE SEAT COLLAPSED. HE HAD NOTICE BEFORE THE SEAT COLLAPSED THAT THE SEAT WAS WOBBLY. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT THE FRAME OF THE SEAT WAS BROKEN. THE CONTACT STATED THE DEALER HAS ORDERED THE PART AND HE WAS WAITING TO HEAR BACK FROM THEM. HE CALLED THE MANUFACTURER AND WAS WAITING TO HEAR BACK FROM THEM ALSO. THE FAILURE AND CURRENT MILEAGE WERE 52,000. UPDATED 1/21/11 *CN UPDATED 03/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354703September 9, 2010
FUEL SYSTEM, OTHER, POWER TRAIN:MANUAL TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS STATEMENT IS IN ADDITION OF NUMURAS SAFETY RECALLS. JULY 2008 ON INTERSTATE 22 MYRTLE BEACH MY 2003 MURANO STALLED OUT WITH SON AND DAUGHTER. JULY 2009 IT STALLED OUT IN WHITEVILLE NC. IT STALLED AGAIN. ON BOTH OCCASIONS NISSAN REPLACED A BLOWN A BLOWN FUSE. NOTHING ELSE. AUGUST 2010 TRAFFIC THE MURANO STALLED AT 65 MPH IN HEAVY TRAFFIC NEARLY CAUSING A TEN CAR PILE UP. WE WERE LUCKY. TOWED MURANO,TO NISSAN OF MYRTLE BEACH, FUEL PUMP WAS REPLACED. ON ALL THE RECALLS MAILED TO US REFER:THESE SAFETY RECALLS COULD CAUSE FIRE OR CRASHES. MY WIFE IS AFRAID OF OUR DEATH TRAP OF OUR 2003 MURANO. THE FUEL PUMP IS NOT A RECALL,BUT IF YOU LOOK UP COMPLAINTS ON FUEL PUMPS AND BLOWN FUSES YOU SEE I AM NOT THE ONLY ONE MY CAR IS A DEATH TRAP. I WANT A INVESTIGATION DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354431September 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE PROBLEM IS WITH NISSAN CONTINUOUSLY VARIABLE TRANSMISSION (CVT), IN PARTICULAR MY 2010 NISSAN MURANO. WHEN THE CAR IS DRIVEN IN HOT WEATHER FOR MORE THAN 200 MILES IN HEAVY STOP AND GO TRAFFIC, THE CAR WILL NOT ACCELERATE. NO MATTER HOW FAR THE GAS PEDAL IS DEPRESSED, THE CAR WILL SLOWLY ACCELERATE FROM 0 TO 15 MI/HR IN EXCESS OF 10 SECONDS! ONCE THE CAR IS MOVING ABOVE 15 MI/SEC, NORMAL ACCELERATION RESUMES. THIS PROBLEM IS SO PREVALENT, NISSAN MURANO OWNER'S CALL THIS "LIMP MODE". IF YOU SEARCH GOOGLE.COM FOR NISSAN CVT ISSUE OR LIMP MODE, YOU WILL GET THOUSANDS OF COMPLAINTS. NISSAN KNOWS THIS IS AN ISSUE BUT HAVE NOT FIGURED OUT EXACTLY WHAT IS CAUSING THIS PROBLEM. THEIR GENIUS IDEA IS TO EXTEND THE CVT WARRANTY TO 100K MILES INSTEAD OF FIXING THE SAFETY ISSUE. THIS HAS OCCURRED TO ME TWO TIMES ONCE TRAVELING FROM WASHINGTON DC TO NYC IN APRIL, 2010 AND DC TO OUTER BANKS, NC IN JULY BOTH UNDER THE SAME CONDITIONS (HIGH TEMP AND BUMPER TO BUMPER TRAFFIC). I'VE TAKEN MY CAR TO THE DEALER BOTH TIMES AND THE RESPONSE WAS WE CAN'T FIX IT BECAUSE WE CAN'T DUPLICATE THE SYMPTOMS OR NEVER HEARD OF SUCH ISSUES EVEN THOUGH THERE ARE TSB RELATED TO THIS ISSUE FOR 1ST GENERATION CVTS. SUPPOSEDLY NISSAN FIXED THIS ISSUE IN 2ND GENERATION CVTS (2009-PRESENT MODELS), BUT I HAVE THE SAME ISSUE AND BELIEVE NISSAN HAS FAILED TO FIX THE CVT DESIGN FLAW. THIS IS A REAL SAFETY HAZARD! ALTHOUGH I DID NOT GET INTO AN ACCIDENT, HOWEVER CAME CLOSE MULTIPLE TIMES BECAUSE I HAD A DIFFICULT TIME MERGING ONTO HIGH RAMPS, OR EVEN PULLING OUT OF INTERSECTION TO MERGE WITH TRAFFIC. MY FAMILY AND I WERE ALMOST REAR-ENDED MULTIPLE TIMES IN OUTER BANKS JUST MAKING TURNS. PLEASE FORCE NISSAN TO ADDRESS THE CVT DESIGN FLAW AS ALL THEIR VEHICLES ARE BEING REPLACED WITH SUCH FAULTY TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354372September 7, 2010
VISIBILITY
SUN VISOR FALLS INTO VIEW. INTERNAL MECHANISM WORE OUT BEFORE 90,000 MILES. SAFETY HAZARD AT HIGH SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354383September 7, 2010
VISIBILITY
DRIVER VISOR DOES NOT STAY IN PLACE KEEPING SUN OUT OF DRIVER'S EYES. IT EITHER DOES NOT HOLD IN PLACE AT ALL OR DROPS SUDDENLY TO BLOCK VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354379September 7, 2010
SEATS
2004 NISSAN MURANO SE. DRIVER SEAT BECAME VERY LOOSE ON LEFT SIDE. ROCKS SIDE TO SIDE WHEN TURNING AND BRAKING OR QUICK ACCELERATION. DID NOT BREAK FROM MISUSE. APPEARS TO BE WELDING FAILURE OF METAL TRACK THAT IS FOR MOVING SEAT FORWARD AND BACKWARD. VERY UNSAFE. DEALER SAID IT WOULD BE $600 TO FIX AND NOT UNDER WARRANTY. MECHANIC SAID HE SEES THIS FREQUENTLY AND SURPRISED NOT BEEN A RECALL YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353976September 6, 2010
VISIBILITY
THE SUN VISOR ON MY 2004 NISSAN MURANO SUDDENLY JUST FLOPS DOWN FOR NO REASON WHILE IM DRIVING. A FEW TIMES IT HAS GOTTEN IN THE WAY OF MY DIRECT SIGHT AND HAS CAUSED ME TO SWERVE ALMOST GETTING INTO AN ACCIDENT. I'VE REPLACED THE VISOR ONCE ALREADY MYSELF BUT THE NEW VISOR IS NOW FAILING AGAIN AND NISSAN WON'T DO ANYTHING ABOUT IT SINCE ITS BEEN OUT OF WARRANTY FOR SOME TIME NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353643September 3, 2010
VISIBILITY
SUN VISOR ON BOTH DRIVER AND PASSENGER SIDES HAVE FAILED CAUSE THEM TO SUDDENLY DROP AND OBSTRUCT THE VIEW OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353649September 3, 2010
STEERING
2006 NISSAN MURANO HIGH PRESSURE POWER STEERING LINE/HOSE - MAJOR LEAK, NISSAN DEALERSHIP RECOMMENDS NOT DRIVING THE VEHICLE, DUE TO POTENTIAL LOSS OF STEERING POWER, BUT THE PART IS BACK ORDERED, NOT AVAILABLE FOR 3 WEEKS TO 2 MONTHS. SEEMS TO BE A MANUFACTURER ISSUE, YET NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353773September 3, 2010
SEATS
2007 NISSAN MURANO DRIVER SEAT, LEFT CORNER WELD IS BROKEN AND ROCKS WHILE TURNING CORNERS OR DRIVING. IF YOU ARE NOT SITTING IN THE SEAT YOU CAN JUST MOVE THE SEAT FREELY AND IT IS OBVIOUS THAT IT IS BROKEN. NOTHING WAS DONE TO CORRECT THIS AS NOT COVERED UNDER WARRANTY. I FEEL THIS IS A BIG SAFETY CONCERN AS YOU ARE THE DRIVER OF THE VEHICLE AND NEED TO CONTROL IT, MEANWHILE YOU ARE SITTING IN AN UNSAFE SEAT THAT IS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353785September 3, 2010
SEATS
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVERS SEAT ROCKS FROM LEFT TO RIGHT AND SHE WAS ABLE TO PULL IT NEAR THE DOOR AND LIFT IT UP. NISSAN WAS CONTACTED AND STATED THAT THE REPAIRS WOULD BE $580.00, AND THEY WOULD TAKE $250.00 OFF OF THE COST. WHEN SHE TOOK THE VEHICLE IN FOR REPAIRS THE MECHANIC STATED THAT THE ORIGINAL DIAGNOSIS WAS INCORRECT AND THE REPAIR COST WOULD BE OVER $900 AND THE PARTS WOULD NEED TO BE ORDERED. THE VEHICLE WAS CURRENTLY AT THE OWNERS HOME. THE CURRENT AND FAILURE MILEAGES WERE 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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