Nissan Murano Complaints

5,967 consumer complaints on file.

#10511380May 10, 2013
SEATS
I WAS DRIVING OUT OF MY NEIGHBORHOOD WHEN I HEARD A LOUD POP UNDER THE DRIVERS SIDE CHAIR. I CAN NOW LIFT MY ENTIRE DRIVERS SIDE SEAT OFF OF THE RIGHT SIDE OF THE TRACK. AFTER I DID FURTHER RESEARCH I FOUND THIS IS A COMMON ISSUE WITH 2003-2009 MURANOS. THE METAL BRACKET HOLDING THE SEAT ONTO THE TRACK BREAKS DUE TO THE METAL BEING TOO THIN. I HAVE READ WELL OVER 250 COMPLAINTS ON THE SAME ISSUE WITH MURANOS. NISSAN REFUSES TO FIX SINCE A "CAMPAIGN" (I.E. RECALL) HAS NOT BEEN ISSUES. I WAS QUOTED $1000 TO FIX THE ISSUE. THIS IS A SAFETY ISSUE AND IRRESPONSIBLE AND NEGLIGENT ON NISSAN'S PART TO NOT RECALL THE MURANOS. I TOOK MY CAR TO 2 NISSAN SERVICE CENTERS AND BOTH MANAGERS KNEW ABOUT THIS ISSUE AND SAID ITS COMMON PROBLEM. ONE EVEN WENT SO FAR TO CALL THE PART "DEFECTIVE" YET NISSAN WILL DO NOTHING ABOUT IT. I CAN ONLY ASSUME THIS DEFECTIVE PART IS ON OTHER SEATS IN THE CAR. IT?S A MATTER OF TIME UNTIL A SEAT BREAKS AND FALLS OFF THE TRACK WHILE ON THE HIGHWAY CAUSING POTENTIAL DEATHS. NISSAN IS NEGLIGENT AND IRRESPONSIBLE. I WILL NOT BUY ANOTHER NISSAN. THEY DO NO STAND BEHIND THEIR CARS OR HAVE THEIR CONSUMER?S BEST INTERESTS IN MIND. THERE SHOULD BE A RECALL ON THIS ISSUE BASED SOLELY ON SAFETY ISSUES. BELOW IS ONE OF MANY COMPLAINT SITES ABOUT THIS ISSUE: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/NISSAN/MURANO/SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511413May 10, 2013
POWER TRAIN
5/10/12: STOPPED IN TRAFFIC ON I-75 SOUTH IN TN. HAD DRIVEN APPROX 5 HOURS. TRAFFIC PROCEEDED TO NORMAL SPEED. STEPPED ON GAS PEDAL, CAR WOULD NOT ACCELERATE. THEN IMMEDIATELY SPED OFF. DEALER WAS FINALLY ABLE TO DIAGNOSE THE ISSUE ON 5/6/2013 (NOW OUTSIDE OF WARRANTY). THE ISSUE WAS FIRST RECOGNIZED BY NISSAN NOV 2006 (NTB05-084A). NISSAN CORP HAS CHOSEN TO NOT RECALL THE VEHICLES. THEY ALSO WILL NOT ASSIST WITH THE REPAIR ($2050). WAS ALSO TOLD THAT THE REPAIR MAY NOT FIX THE ISSUE. SOME PEOPLE HAVE FIXED THIS ISSUE ONLY TO END UP HAVING THE TRANSMISSION REPLACED ($5000+). THE ISSUE IS ONLY APPARENT IN WARMER WEATHER (AND NOT DAILY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511461May 10, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ON THE DRIVER SIDE WENT OUT AND SHORTLY AFTER THE REST OF THE DOOR LOCKS IN THE VEHICLE BEGAN TO FAIL. BECAUSE OF THIS ISSUE, I AM CURRENTLY AT RISK OF THEFT IF THE DOOR LOCK DO NOT COMPLETELY LOCK. I RECEIVED AN ESTIMATE OF $1600 TO FIX THE ISSUE AND I HAVE HEARD THAT'S BY OTHERS ARE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511322May 9, 2013
SEATS
NISSAN MURANO 2006 WITH 80 THOUSAND MILES IN GREAT CONDITION,NO FENDER BENDERS. TWO ADULT DRIVERS USE CAR .OUR WEIGHT 175 LBS AND 140LBS. WHILE DRIVING ON A MAIN STREET UNDER 40 MPH (LIMIT 45) , COMING UP TO A TRAFFIC LIGHT, I NOTICED MY DRIVERS SEAT STARTED TO BOUNCE WHILE TRYING TO STOP. WHEN THE SEAT COMES BACK DOWN IT GIVES A THUMPING SOUND. SHORT TIME LATER WHEN I ARRIVED HOME A SHOCKING FEELING CAME OVER ME AFTER I SAW MY DRIVER SEAT BOUNCE LOOSE WITH ONLY A PUSH OF A SMALL FINGER. I WAS SCARED THAT MY LIFE WAS IN DANGER ,IF I HAD TO DO AN EMERGENCY MANEUVER DUE TO A NON SECURE SEAT EVEN WITH SEAT BELTS. THEN I REALIZED I COULD HAVE PLACED OTHER PEOPLE IN HARMS WAY BY HAVING MY SEAT BREAK OFF AND FLIPPING BACKWARDS AND NOT BEING ABLE TO REACH THE BRAKES. A SCARY THOUGHT .I WOULD NEVER FORGIVE MYSELF IF I HARMED SOME ONE EVEN TO HAVING AN OEM SEAT BREAK LOOSE. PLEASE RECALL OR INSPECT ALL MURANO FRONT SEAT FRAMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511328May 9, 2013
SEATS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
METAL FRAME HOLDING SEAT TO CAR HAS METAL FATIGUE AND HAS SEPARATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511102May 7, 2013
SUSPENSION:FRONT:WHEEL BEARING
CPSC: I1340149A. 2007 NISSAN MURANO. CONSUMER STATED THE FRONT WHEEL BEARINGS FAILED TWICE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510829May 6, 2013
VISIBILITY/WIPER
I AM HAVING TROUBLE WITH THE VISORS IN MY VEHICLE, THEY KEEP DROPPING WHILE DRIVING, ITS VERY DANGEROUS, IT FALLS AT ANY GIVEN TIME AND I TRY TO KEEP IT UP BY HOLDING IT WHILE I'M DRIVING . I WAS ONLINE AND COULD NOT BELIEVE THE AMOUNT OF PEOPLE THAT ARE HAVING THE SAME PROBLEM, IT WAS NOT COVERED BY THE WARRANTY OR THE EXTENDED, AND NOW THEY ARE TELLING ME THE COST TO REPLACE ONE IS ALMOST $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510694May 5, 2013
SEATS, VISIBILITY/WIPER
2 INCIDENTS 1) BOTH DRIVER AND PASSENGER SIDE SUN VISORS WILL NOT STAY UP COMPLETELY CAUSING ISSUES DURING DRIVING (FALLING INTO DRIVER'S VIEW WHILE DRIVING). I HAVE NEVER HAD THIS ISSUE WITH ANY OTHER CAR I'VE OWNED (HONDA, FORD, CHEVY, TOYOTA). AVERAGE REPLACEMENT COST PER VISOR IS ~$200.00 WHICH IS A LITTLE STEEP. 2) WHEN CAR REACHED 104,000 MILES, THE DRIVER'S SEAT REAR LEFT BRACKET CRACKED. THIS OCCURRED WHILE MAKING A RIGHT TURN FROM A STOP. DATE OF OCCURRENCE IS MAY 4, 2013. AFTER RESEARCHING THIS ONLINE, I FOUND SEVERAL NISSAN MURANOS HAVE THIS ISSUE. THE LEFT REAR SUPPORT WAS NOT DESIGNED FOR LONG TERM APPLICATION AND IS A FLAWED DESIGN. I ALSO FOUND SOMEONE THAT WELDED THEIR BRACKET TOGETHER FROM YOUTUBE WHICH MAY BE THE ROUTE I MAY TAKE IF A RECALL IS NOT IMPLEMENTED. AVERAGE REPLACEMENT COST OF DRIVER'S SEAT TRACK ASSEMBLY (HEARD THEY WILL NOT REPLACE JUST THE BRACKET) IS ~$700.00. I ALSO HEARD THERE HAVE BEEN ACCIDENTS DUE TO THIS DESIGN FLAW, THOUGH CANNOT CONFIRM. MY HOPES ARE YOU'RE LOOKING INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510617May 4, 2013
VISIBILITY/WIPER
THE DRIVER'S SIDE SUN VISOR DOES NOT STAY IN PLACE, AND SEVERAL TIMES HAS FALLEN DOWN OBSTRUCTING MY VISION WHILE I HAVE BEEN DRIVING. FROM SEARCHING ONLINE I SEE THAT THIS IS A WIDESPREAD PROBLEM WITH THE NISSAN MURANO AND IS CLEARLY A MANUFACTURING DEFECT. NISSAN DEALERS WANT OVER $400 TO REPLACE THE VISOR... ' WHAT'S THE POINT OF REPLACING IT WITH ONE THAT WILL LIKELY HAVE THE SAME PROBLEM? THIS MORE THAN JUST AN ANNOYANCE, IT IS A REAL SAFETY HAZARD THAT WILL RESULT IN ACCIDENTS AND PEOPLE GETTING HURT OR KILLED, IF IT HASN'T ALREADY. I'M AMAZED THERE HASN'T BEEN A RECALL TO FIX THIS PROBLEM. NISSAN, DO THE RIGHT THING AND RECALL THIS FAULTY PART OR THIS WILL ABSOLUTELY BE THE LAST NISSAN VEHICLE MY FAMILY EVER BUYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510623May 4, 2013
SEATS
WHEN I WAS DRIVING MY CAR, JUST REACH TO MAIN ROAD AND HEARD A NOISE AND DRIVER SEAT BENT DOWN FROM LEFT REAR. LOOK LIKE DRIVER SEAT FRAME IS BROKEN FROM LEFT REAR SIDE AND SEAT IS GOING DOWN ON LEFT AND TOUGH TO DRIVE. WENT TO DEALER HE SAID YOU CAN'T DRIVE ITS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510277May 1, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE DOOR LOCK ACTUATOR DOES NOT WORK WHEN THE BUTTON IS PUSHED FROM THE INSIDE. THE LEVER MUST BE MOVED MANUALLY. THIS POSES A SAFETY ISSUE DUE TO THE FACT THAT IN AN EMERGENCY THE DOOR STAYS LOCKED DISALLOWING A QUICK EXIT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509818April 29, 2013
SEATS
WHILE DRIVING ON INTERSTATE AT 70 MPH, IN THE LEFT LANE OF A 6 LANE HIGHWAY MY DRIVER'S SEAT SUDDENLY BUCKLED, SNAPPED, AND DROPPED TOWARDS THE DOOR. I IMMEDIATELY PANICKED, AFRAID TO TAKE MY EYES OFF THE ROAD I BEGAN WORKING MY WAY TO THE EXTREME RIGHT LANE TO PULL OVER AND SEE WHAT HAD JUST HAPPENED. WITH NO PRIOR INDICATIONS OF ANY PROBLEMS MY SIT JUST SUDDENLY BROKE AND I WAS LEANING ON THE DRIVER'S DOOR WHILE DRIVING. WHEN I TOOK MY CAR TO MY NISSAN DEALER I WAS TOLD THERE WERE NO RECALLS FOR THIS MATTER, LATER I LEARNED THIS TO BE A COMMON NISSAN PROBLEM. I WAS CHARGED $149.00 FOR PART AND $272.14 FOR LABOR TO HAVE 87473-CA01A :LINK ASSY-RR LI INSTALLED. SINCE THIS REPAIR THE BOTTOM SEAT MOLDING IS NOW HANGING OFF MY SEAT, I HAVE BEEN TOLD I NEED TO PURCHASE A NEW SEAT FRAME ALSO!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509638April 26, 2013
POWER TRAIN
WENT TO DEALERSHIP TO CHECK POWER LOSS AND NOISE FROM CVT TRANSMISSION. DEALER GAVE ME AN ESTIMATE OF $4225 TO REPLACE TRANSFER CASE. THEY SAID THAT WARRANTY WAS FOR THE TRANSMISSION AND NOT THE TRANSFER CASE. AFTER RESEARCHING ON THE INTERNET, SEVERAL THOUSAND CASES OF LEAKING OR FAILING TRANSFER CASES HAVE BEEN FOUND FOR THIS VEHICLE AND NISSAN HAS IGNORED ALL INSTANCES TO AVOID A RECALL. PLUS, THEY ARE CHARGING $4225 FOR A PART THAT MAKES UP THE TRANSMISSION USING A TECHNICALITY TO AVOID REPLACING THE DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509508April 25, 2013
ELECTRICAL SYSTEM, ENGINE
MY NISSAN MURANO 2005 SUV HAS BEEN STOPPING IN MOTION WHILE DRIVING AGAIN, AND THIS HAS HAPPENED MORE THEN 7 TIMES IN THE PAST 2 MONTHS. BUT THIS TIME IT HAPPENED ON THE 405 FWY WITH MY CHILDREN. THE VEHICLE SLOWED DOWN ON THE FREEWAY AND I HAD TO FIND THE RIGHT SHOULDER LANE IN CALL AAA. I CHECKED THE RECALLS ON THE INTERNET FOR THIS CAR AND THERE WAS RECALLS BACK IN 2005 WHEN I BOUGHT THE VEHICLE AND I DIDN'T RECEIVE A NOTICES IN THE MAIL. I'VE CALLED THE NISSAN HOTLINE WITH NO REPLIES AND EMAILED THE COMPANY TOO; I WAS EMAILED BACK THAT THERE WAS A RECALL ON THE SECOND ROW SEAT BELTS. THIS CAR IS TOTALLY UNSAFE; PLUS VEHICLE HAS FIVE RECALLS SUCH AS GAS TANK, SET BELT, ENGINE AND ENGINE COOLING, TRANSMISSION, AND ALTERNATOR. I LOOKED AT THE FORUM FOR THE NISSAN MURANO IN IT SEEMS LIKE THE SAME PROBLEM WITH THE 2003-2005 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509374April 24, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
ORIGINAL OWNER OF MURANO, PURCHASED NEW IN 2005. THE DOOR LOCKS FAIL TO LOCK AND UN-LOCK. THIS HAS OCCURED AT VAIROUS TIMES WHEN USING ANY MEANS AVAILABLE TO LOCK AND UN-LOCK THE DOORS: THE KEY FOB, INTERIOR DRIVER SIDE AND PASSENGER SIDE LOCKS BUTTON ON DOOR, AND MANUAL MANIPILATION OF THE INTERIOR DOOR LOCK(S). THE ISSUE IS EXPERIENCED WITH ALL 4 DOOR LOCKS AND OCCASSIONALLY THE REAR HATCH (NOT OPENED AS OFTEN, SO IT MAY OCCURE MORE FREQUENTLY, JUST NOT AWARE OF IT). THE CONDITION WORSENS IN THE WARM WEATHER (LIVE IN FL). HAVE AT TIMES BEEN UNABLE TO GET IN OR OUT OF MY VEHICLE UNTIL ALL OF THE ABOVE MEANS TRIED REPEATEDLY UNTIL ONE WORKS. HAVE FOUND THAT I CAN ONLY GET IN MY CAR DURING WARM WEATHER IF I USE THE FOB TO ROLL THE FRONT WINDOWS DOWN AND THEN REACH IN THE VEHICLE AND MANUALLY UNLOCK THE CAR DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509375April 24, 2013
VISIBILITY
ORIGINAL OWNER, PURCHASED NEW IN 2005. THE DRIVER SIDE VISOR WILL NOT STAY IN UP POSITION AND MUST BE HELD IN PLACE BY OTHER MEANS .(I AM CURRENTLY USING A BUNGEE CORD THAT IS ATTACHED TO THE VISOR CLIP AND RAN ACROSS TO THE DRIVERS SIDE ROOF HANDLE ABOVE WINDOW TO HOLD THE VISOR UP SO THAT I HAVE ADEQUATE VISIBILITY THROUGH THE FRONT WINDSHIELD). WHEN ATTEMPTING TO REPOSITION THE VISOR IN THE UP AND LOCK POSITION I HEARD A POPPING SOUND. AFTER THAT, THE VISOR HAS FAILED TO STAY LOCKED IN THE UP AND FLAT POSITION, KEEPING IT FLUSH AGAINST THE INTERIOR ROOF. IF NOT USING ANOTHER MEANS TO KEEP THE VISOR UP, IT WILL REMAIN IN THE DOWN POSITION AND BLOCKS DRIVERS VIEW. DOES NOT HAVE THE FLEXIBILITY TO REMAIN AT AN ANGLE TO BLOCK SUN, ONLY HANGS STRAIGHT DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509403April 24, 2013
SEATS
VEHICLE WAS TRAVELING AT APPROX. 30 MPH WHEN THE FRONT DRIVER'S SEAT GAVE WAY CAUSING THE DRIVER TO LEAN TO THE LEFT HITTING THE LEFT FRONT DOOR. DRIVER WAS ABLE TO MAINTAIN CONTROL OF SAID VEHICLE BUT BECAME ALARMED AT THE SUDDEN NATURE OF THE EVENT. IT APPEARS THAT A BRACKET SUPPORTING THE SEAT BROKE. INTERNET RESEARCH AND DISCUSSIONS WITH NISSAN CUSTOMER SERVICE (LOCAL FACILITY) IS VERY AWARE OF THE SEAT PROBLEM. THERE HAVE BEEN NUMEROUS REPORTS OF FAILED BRACKETS WITH THE 2003-2009 MURANO. TO DATE, I BELIEVE THERE HAVE BEEN NO FATALITIES CAUSED BY THE SUDDEN BREAKAGE, BUT IN I MY HUMBLE OPINION, IT IS JUST A MATTER OF TIME. I AM STUNNED THAT THERE HAS NOT BEEN A RECALL. NISSAN SHOULD TAKE THE INITIATIVE AND BE PROACTIVE AND HAVE SAID VEHICLES FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509405April 24, 2013
SEATS
THE DRIVER SEAT ON MY 2005 NISSAN MURANO S BROKE WHILE DRIVING. THE LEFT SIDE TRACK OF THE DRIVER SEAT BROKE CAUSING THE SEAT TO LEAN BADLY TO THE LEFT FORCING THE DRIVER AGAINST THE DOOR PANEL. VERY DANGEROUS TO DRIVE. I AM NOT A LARGE PERSON (MALE 185LBS). WOULD LIKE TO KNOW IF NISSAN CAN MAKE THIS REPAIR AT NO COST TO ME. I HAVE HEARD OF A LOT OF SIMILAR COMPLAINTS ON THE SAME MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509297April 23, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING DOWN A HILL ROAD, I DECIDED TO TURN BACK, I PERFORMED A LEGAL U TURN AND WHEN I TRIED TO REVERSE THE ACCELERATOR WOULD NOT PERFORM ITS DUTY. I WAS GOING DOWNHILL AND HIT THE DIRT CURB AND ALMOST WENT OFF THE CLIFF IF I HAD NOT PRESSED THE EMERGENCY BRAKES. THIS IS NOT THE ONLY INCIDENT. AS I GO ON THE FREEWAY I AM NOT ABLE TO ACCELERATE FROM TIME TO TIME BECAUSE THE STEP MOTOR CANNOT PERFORM ITS DUTY IN MAKING SURE GEARS SWITCH AT A PROPER TIME. I WENT TO A TRANSMISSION EXPERT AND WAS TOLD IT WAS THE STEP MOTOR WHICH AFFECTS THE TRANSMISSION. THIS PART IS IN CHARGE IN MAKING SURE GEARS SWITCH PROPERLY. I WENT ONLINE AND I HAVE SEEN THAT MANY PEOPLE HAVE ISSUES WITH THIS SAME PROBLEM. I CALLED A NISSAN DEALERSHIP AND WAS TOLD THAT SINCE I HAD PASSED THE 120K MILEAGE MARK THEY COULD NO LONGER SERVICE MY TRANSMISSION WITHIN THE WARRANTY LIMITS. THIS MEANS I WILL HAVE TO PAY OUT OF POCKET $2,140.00 FOR A NEW TRANSMISSION NOT INCLUDING LABOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10509348April 23, 2013
SEATS
THE SEAT MECHANISM HAS BROKEN 2 TIMES. IT MAY NOT BE SAFE. THE DRIVERS SEAT SEEMS LOOSE SOMETHING THAT HOLDS THE SLIDING PARTS BREAKS. SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLES. I COULD SEE WHERE IN A CRASH THE SEAT MAY FAIL TO HOLD ITS POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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