Nissan Murano Complaints

5,967 consumer complaints on file.

#10593119May 21, 2014
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BRACKET FRACTURED. THE SEAT SHIFTED AND MOVED OUT OF PLACE CAUSING THE CONTACT TO SWERVE INTO OTHER LANES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE SEAT BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,500 AND THE CURRENT MILEAGE WAS 89,980. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592421May 19, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE COMING TO A STOP AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS REPEATEDLY DEPRESSED. THE VEHICLE FAILED TO DECELERATE AND CRASHED INTO A BRICK BUILDING. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST AND BOTH KNEES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A MECHANIC AND FOR SEVERE FRONT END DAMAGE. THE BUILDING WAS ALSO DAMAGED. PRIOR TO THE CRASH, THE FRONT DRIVER AND PASSENGER SIDE WINDOWS ALONG WITH ALL FOUR POWER DOOR LOCKS ACTIVATED INDEPENDENTLY WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10592102May 17, 2014
POWER TRAIN
TROUBLE ACCELERATING ACCOMPANIED BY LOUD SCREECHING NOISE, FOLLOWED BY LOUD CLUNKING. DIAGNOSED AS TRANSFER CASE SEVERELY CRACKED AT 79000 MILES. 2 NISSAN DEALERS AGREED THIS WAS A DEFECTIVE PART WITH HISTORY OF PROBLEMS, BUT NOT RECALLED, AND ONLY WARRANTEED TO 60,000 MILES. RIDICULOUS. ABOUT A 3300$ REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592078May 16, 2014
SEATS
THE DRIVER SEAT BRACKET BROKE ON THE LEFT SIDE. THE SEAT NOW TILTS TO THE LEFT. WHEN DISCOVERED VEHICLE WAS PARKED AND NOT USED. ON THAT DAY I JUST SIT IN THE CAR AND SEAT TILTED TO THE LEFT. LOOKED UNDER NEAT THE SEAT AND SAW THAT THE MEAT BRACKET THAT HOLDS THE SEAT BROKE IN TWO. THIS IS SERIOUS SAFETY ISSUE FOR ME AS A DRIVER. I AM JUST GLAD THAT THE BRACKET DID NOT BREAK WHILE DRIVING THAT COULD HAVE CAUSED AN ACCIDENT. READ SEVERAL FORUMS ON INTERNET WHERE PEOPLE COMPLAIN ABOUT SAME PROBLEM. NISSAN NEEDS TO FIX THIS ISSUE. RECALL IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588551May 15, 2014
SEATS
WHILE DRIVING THE DRIVER SEATS BRACKET BROKE. VERY UNSAFE. SEAT WOBBLED AND WHEN COMING TO A STOP THE SEAT WENT FORWARD. THIS IS INSANE FOR S SEAT TO JUST SNAP WHILE DRIVING ON THE HIGHWAY. AT 65000 MILES A SEAT SHOULD NOT JUST BRAKE LIKE THIS DID AND WHEN I BROUGHT IT TO THE DEALER THEY REFUSED TO FIX BECAUSE THE WARRANTY ON THE CAR WAS EXPIRED OVER MILEAGE. THIS SHOULD BE A NISSAN RECALL WITH ALL THE COMPLAINTS THEY HAVE WITH THE SAME ISSUE. TO FIX THIS SEAT WAS 1,000.00. SHAME ON YOU NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587997May 13, 2014
SEATS
THE DRIVER'S SEAT MOVES EVERY TIME I STOP OR ACCELERATE. NISSAN SAYS IT WILL COST 1300-1500 TO REPAIR. LOOKING ONLINE THIS IS A RECURRING PROBLEM WITH THIS CAR. THE SEAT HAS BEEN REPORTED TO ACTUALLY BREAK, CAUSING THE DRIVER TO END UP IN THE BACKSEAT. MINE HASN'T DONE THAT YET. I FEEL THIS IS A DESIGN DEFECT THAT SHOULD BE PAID FOR BY NISSAN, NOT ME AS THIS IS NOT A TYPICAL REPAIR THAT ONE CAN EXPECT. THIS IS A MAJOR SAFETY RISK AND THE CAR SHOULD BE RECALLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588066May 13, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT HE HAD ATTEMPTED TO ENTER THE VEHICLE AND A SHARP EDGE PUNCTURED HIS HEAD NEAR THE TOP RIGHT PORTION OF THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,700.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10588166May 13, 2014
SEATS
UPON SITTING IN THE DRIVER SEAT, THE FRAME SNAPPED ON LEFT SIDE AND NOW ROCKS BACK AND FORTH. I LOVED THIS CAR UNTIL NOW. IT'S A CRYING SHAME THAT A VEHICLE WITH VERY LOW MILEAGE COULD HAVE BROKEN. I AM NOT A HEAVY PERSON NOR DO I ABUSE THE VEHICLE. I DRIVE ONE MILE TO WORK ON A BLACKTOP ROAD! AFTER READING ALL THE COMPLAINTS INVOLVING THIS SAME ISSUE, I BELIEVE NISSAN SHOULD RECALL THESE VEHICLES AND MAKE IT RIGHT WITH THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587712May 12, 2014
SEATS, ELECTRICAL SYSTEM
1. THIS IS SAFETY HAZARD AND MY BIGGEST CONCERN DRIVER SEAT, LEFT BRACKET BROKE. I WAS TOLD BY NISSAN DEALER THIS IS COMMON PROBLEM BUT NOT COVERED BY MY PLATINUM EXTENDED WARRANTY WHICH I PURCHASED AT TEAM NISSAN IN OXNARD, CA I WAS ALSO TOLD THE ENTIRE SEAT NEEDS TO BE REPLACED TO FIX THIS PROBLEM. I HAVE SEEN ONLINE THAT MANY PEOPLE HAVE HAD THE SAME PART BREAK. I WOULD HATE TO THINK ABOUT HOW THIS SEAT MIGHT BREAK COMPLETELY LOOSE IN A CRASH CAUSING THE DRIVER TO BE PROPELLED OUT THE FRONT WINDSHIELD & POSSIBLY KILLED. NISSAN NEEDS TO RECALL & FIX THIS PART! 2. PASSENGER FRONT WINDOW GOES UP & DOWN RANDOMLY. .I HAVE TO KEEP THE WINDOWS LOCKED SO IT DOESN'T GO DOWN MAKING MY CAR VULNERABLE FOR THEFT BECAUSE MORE THAN A FEW TIMES I CAME OUT IN THE MORNING TO FIND IT DOWN. ALSO, WHEN TRYING TO PUT IT UP, ONCE IT CLOSES IT THEN ROLLS RIGHT BACK DOWN. 3. ELECTRIC DOOR LOCKS SOMETIMES DON'T ALL LOCK WITH KEY FOB. USUALLY DRIVER DOOR & SOMETIMES OTHER DOORS DON'T LOCK WHEN USING KEY FOB. I HAVE TO CHECK ALL FOUR DOORS EVERY TIME I LOCK THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587649May 11, 2014
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
DURING MY DRIVE WHILE EXITING OFF THE HIGHWAY. THE VEHICLE JUMPED/SPED UP ON ITS OWN AS IF I ACCELERATED. FELT LIKE A TRANSMISSION SLIP. WHILE APPROACHING MY EXIT, CAR JUST DIED OUT. I WAS ABLE TO STEER OFF AND PUT ON MY EMERGENCY HAZARD FLASHERS. I TRIED TO START THE CAR, AND IT JUST CRANKED. I WAITED APPROX. TEN MINUTES AND I WAS ABLE TO CONTINUE SLOWLY UNTIL THE CAR DIED OUT AGAIN. EXPERIENCED SOME HESITATION ALONG THE DRIVE HOME AND WITH NO WARNING, JUST A CHECK ENGINE LIGHT ILLUMINATING, THE CAR DIED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587593May 10, 2014
FUEL SYSTEM, GASOLINE, ENGINE, VISIBILITY/WIPER
FUEL GAUGE STARTED TO FAILED AND CHECK ENGINE LIGHT TURNED ON. I TOOK THE VEHICLE TO THE DEALER AND QUOTED FOR REPLACE THE TWO FAILING FUEL SENDING UNITS $100 TO INSPECT + $700/$800 PART & LABOR. OF COURSE IS NOT COVERED BY NISSAN. HOW MANY OTHER BRANDS BESIDE NISSAN HAVE YOU SEEN WITH THIS PROBLEM? I AM SIMPLY APPALLED BY THE LACK OF CONCERN FROM NISSAN. AFTER READING COMPLAINTS ABOUT AIR BAG WARNING LIGHTS, DRIVERS SEAT COLLAPSING, VISORS FALLING BLOCKING THE VIEW OF THE DRIVER, CHECK ENGINE LIGHT COMING ON DUE TO FUEL GAUGE FAILURE, WIPER MOTOR/TRANSMISSION GOING OUT. MY NISSAN MURANO HAS ALL THESE PROBLEMS AND MORE. I CANNOT BELIEVE NISSAN DOES NOT IDENTIFY THIS AS A SAFETY ISSUES AND ALLOWS THE CONSUMER TO PAY FOR THESE FAULTY COMPONENTS. THE FACT THAT NISSAN DOES NOT STAND UP BEHIND THEIR PRODUCTS IS AN INSULT TO EVERYONE WHO BOUGHT THIS PRODUCT. NISSAN OFFERS NO ASSISTANCE DESPITE THE CLEAR PREMATURE FAILURE OF THE COMPONENTS. WE LOVE TEH CAR BUT IT SHOULD HOLE TOGETHER BETTER THAN THIS. THERES ARE NOT ITEMS CAUSED BY HIGH MILLAGE JUT PLAIN POOR DESIGNS. SEATS BREAKING - NO WAY, VISORS FALLING DOWN - NO WAY, FUEL GAUGE FAILURE - NO WAY, AIR BAG WARNING LIGHT - NO WAY, WIPER MOTOR/TRANSMISSION - NO WAY - PLEASE HELP US!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587410May 9, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT GASOLINE FUMES EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE EXHAUST MANIFOLD NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586841May 6, 2014
VISIBILITY/WIPER
THE SUN VISOR ON THE DRIVER'S SIDE WILL NOT STAY IN THE UPWARD OR "NOT IN USE" POSITION. WHILE DRIVING IT WILL FALL DOWN BLOCKING MY VISION WHILE DRIVING.. DEALERSHIP SAID THEY ARE AWARE OF THE PROBLEM. I PURCHASED A NEW VISOR AND HAD IT INSTALLED AT A RIDICULOUS COST OF OVER $200. THEY SAID THAT I COULD BUY A NEW ONE OR JUST USE VELCORO TO HOLD IT UP. THE DRIVER'S SIDE VISOR WILL STILL FALL DOWN AT RANDOM TIMES BLOCKING MY VISION AND AT TIMES AT VERY CRUCIAL MOMENTS. I FEEL THIS IS A MAJOR SAFETY HAZARD AND A DEFECT PRODUCT INSTALLED BY NISSAN. IN THE BEGINNING I TRIED TO GET NISSAN TO FIX. THIS IS A SAFETY HAZARD. I AM HOPING TO GET A REFUND IF IT IS RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586899May 6, 2014
LATCHES/LOCKS/LINKAGES
THE DRIVER'S SIDE POWER DOOR LOCK STOPPED WORKING AT ABOUT 60,000 MILES. I TOOK IT TO DEALERSHIP, SAID IT WAS ACTUATOR. IT WAS A VERY EXPENSIVE REPAIR SO I CHOSE TO MANUALLY LOCK AND UNLOCK THAT DOOR. A MONTH OR SO LATER, ONE OF THE BACK DOOR LOCKS STOPPED WORKING AND THE FRONT PASSENGER LOCK SOON FOLLOWED. BY 75,000 MILES, NONE OF THE DOORS WOULD RESPOND TO THE POWER LOCK BUTTONS OR THE REMOTE. THE BACK DOOR LOCKS ARE NEARLY IMPOSSIBLE TO REACH FROM THE DRIVER'S SEAT, SO EITHER THE DOORS STAY UNLOCKED ALL OF THE TIME RISKING MY FAMILY TO INTRUDERS OR THEY STAY LOCKED ALL THE TIME REQUIRING ME TO GET OUT OF THE CAR AND GO AROUND TO THE PASSENGER SIDE TO REACH IN AND UNLOCK THE BACK DOOR SO THAT MY CHILD CAN GET IN THE BACK SEAT. I CONTACTED NISSAN BECAUSE OBVIOUSLY IT IS SOME KIND OF DESIGN FLAW IF ALL FOUR HAVE GONE BAD BUT THEY REFUSED ANY FINANCIAL ASSISTANCE ON THE REPAIR AND REFUSED TO GIVE INFORMATION OF ANY OTHER COMPLAINTS ON THIS SAME ISSUE. THIS IS OBVIOUSLY NOT A CRASH RISK SO MAYBE THIS ISN'T THE PROPER FORUM TO VOICE THIS COMPLAINT; HOWEVER IT IS A SAFETY ISSUE FOR THE PASSENGERS. HAVING TO GET OUT OF THE CAR TO UNLOCK A DOOR WHEN PICKING SOMEONE UP IS A DANGER AS IS BEING UNABLE TO LOCK ALL THE DOORS FROM THE DRIVER'S SEAT IN CASE OF UNWANTED ATTENTION FROM SOMEONE OUTSIDE THE CAR. I HAVE RESEARCHED THIS AND THERE ARE NUMEROUS SIMILAR COMPLAINTS ON DIFFERENT INTERNET SITES GOING BACK SEVERAL YEARS SO NISSAN HAS KNOWN ABOUT THE ISSUE BUT HASN'T DONE ANYTHING THAT WAS EFFECTIVE TO SOLVE THE PROBLEM. PLEASE FEEL FREE TO REMOVE THIS IF YOU DO NOT AGREE THAT IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586610May 5, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
THE DOOR LOCK ACTUATOR STOPS WORKING TRAPPING THE RIDER IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586469May 4, 2014
STRUCTURE:BODY
2009 NISSAN MURANO, FRONT PASSENGER DOOR, WILL NOT OPEN WITH EITHER THE OUTSIDE OR INSIDE DOOR HANDLE. THE DOOR IS LOCKED CLOSED. IN THE CASE OF NORMAL OPERATION OR IN AN EMERGENCY THE DOOR CANNOT OPEN. IT APPEARS THAT NISSAN IS VERY WELL AWARE OF THIS ISSUE FROM THE NUMBER OF COMPLAINTS ON FORUMS AND THE INTERNET. THERE ARE SEVERAL YEARS IN WHICH THE VEHICLES THAT HAVE THIS ISSUE. THERE IS NO CORRECTIVE ACTION BEING TAKEN BY NISSAN, NOR IS THERE ANY NOTIFICATION FOR REPAIR, REPLACEMENT, RECALL, ETC. I WOULD FIND IT HARD TO BELIEVE THAT THIS IS NOT CONSIDERED A SAFETY ISSUE. I HOPE THAT NHTSA LOOKS INTO HAVING NISSAN PUT IN A CORRECTIVE ACTION. THIS ISSUE OF DOOR HANDLES NOT OPERATING ARE ON SEVERAL YEARS' MODELS AND HAVE BEEN AN ONGOING ISSUE TO THE VEHICLE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586287May 3, 2014
ENGINE
WHILE DRIVING ON FOUR LANE BLVD THE ENGINE SUDDEN CUT OFF AT A MAJOR INTERSECTION. I WAS LUCKY NOT TO BE HIT BY TRUCK BEHIND ME, I HAD NO PRIOR WARNING NO ENGINE LIGHT, ROUGH IDLE ETC. THE 2007 NISSAN MURANO SUDDEN ENGINE CUT OFF NEED TO BE INVESTIGATE BECAUSE THIS COULD HAVE BEEN A FATALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586113May 2, 2014
SEATS
DRIVER SIDE SEAT MADE A POP SOUND AND NOW SEAT WOBBLES. VERY IRRITATED WITH THIS CAR. I HAVE HAD SEVERAL PROBLEMS WITH THIS CAR SINCE THANKSGIVING 2013. WILL NOT PURCHASE ANOTHER NISSAN IN MY FUTURE! WITH ALL THE COMPLAINTS WITH THE DRIVER SEAT BREAKING, NISSAN SHOULD STEP UP AND SEND A RECALL TO HAVE THE SEATS REPLACED! I HAVE SEEN SEVERAL COMPLAINTS WITH THE SEATS BREAKING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585951May 1, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO A DEALER. THE MECHANIC WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586058May 1, 2014
SEATS
WHILE DRIVING THE DRIVER SEAT REAR SEAT LIFTER BRACKET, PART 87473-CA00A BROKE. THE PART HAS BEEN REDESIGNED AND IS NOW PART 87473CA01A. WHILE THE PART WAS BROKE THE SEAT HAD A LOT OF MOVEMENT AND TILTED TOWARD THE DRIVER DOOR. IT COST $579.48 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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