Nissan Murano Complaints

5,967 consumer complaints on file.

#10632707September 12, 2014
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING 30 MPH, THE DRIVER SEAT BRACKET FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN CONFIRMED THE FAILURE OF THE DRIVER SEAT BRACKET. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632271September 10, 2014
ENGINE
I HAD MY TRANSMISSION REPLACED UNDER THE EXTENDED WARRANTY AFTER IT FAILED. IN THE FOLLOWING WEEK, THE CAR BEGAN TO SPEW SMOKE FROM THE TRANSMISSION AREA. TOOK IT BACK TO SOUTH SIDE NISSAN IN VANCOUVER, BC WHO REPLACED THE TRANSFER CASE SEALS (WHERE THE AXLE MEETS THE TRANSMISSION CASE). ANOTHER WEEK PASSES AND THE SAME PROBLEM REPEATS, CAR SMOKING HEAVILY FROM TRANSMISSION AREA. TOOK IT BACK TO NISSAN WHO IS NOW STATING THAT THE SEALS INSIDE THE TRANSFER CASE HAVE FAILED AND THE WORK IS NOT WARRANTIED. I STRONGLY FEEL THAT THIS IS NISSAN'S WAY TO SIDE STEP HAVING TO DO THE REPAIR A 3RD TIME AND AM IN DISBELIEF THAT THE ISSUE IS NOT DUE TO THEIR WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631287September 6, 2014
POWER TRAIN
THE TRANSMISSION STOPPED WORKING ON THE HIGH WAY ALMOST CAUSING A COLLISION WITH ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631295September 6, 2014
EQUIPMENT:MECHANICAL, SEATS
[XXX] DRIVER SEAT BROKE FROM SHAFT, SEAT LEANS BACK, WENT TO NISSAN DEALER WAS ADVISED IT WOULD COST $1500, CHECKED AROUND JUNK YARDS UNABLE LOCATE COLOR, AND THE SEAT WAS IN NEW JERSEY. I WAS UNEMPLOYED AT THE TIME COULD NOT AFFORD REPAIR, MY HUSBAND CUT A 4X4 BLOCK TO PUT UNDER THE BACK PART OF THE SEAT, ONLY HAD 32,000 MILES, MAY 2012. I DID NOT CRASH BUT HAD A BIG JERK AND SWERVED TO THE LEFT OF THE ROAD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631173September 5, 2014
SEATS
WHILE THE CAR WAS IN MOTION I HEARD A POP, THE DRIVERS SEAT AND MYSELF, LURCHED BACK AND TO THE LEFT INTO THE DRIVERS SIDE DOOR. I WAS VERY STARTLED BUT LUCKILY WAS ABLE TO HOLD ONTO THE STEERING WHEEL OTHERWISE I WOULD HAVE LOST CONTROL OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630890September 4, 2014
POWER TRAIN
BASICALLY ONCE YOU HAVE DRIVEN THIS CAR FOR AWHILE OR STUCK IN TRAFFIC THE CAR DOES NOT GO AT FIRST WHEN YOU PRESS THE GAS. IT JUST SITS THERE FOR ABOUT A MINUTE OR SO THEN IT TAKES OFF. IT IS A SERIOUS SAFETY CONCERN BECAUSE THE CAR STALLS CAUSING OTHERS TO BE FORCED TO SLAM INTO YOU IF YOU ARE IN FRONT OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630895September 4, 2014
EQUIPMENT, SEATS
I HAVE A 2007 NISSAN MURANO AND AS I WAS DRIVING THE SEAT BROKE CAUSING ME TO ALMOST SLIDE OFF THE SEAT. I CALLED NISSAN TO MAKE AN APPOINTMENT TO HAVE IT FIXED AND WAS TOLD THAT IT WOULD COST ME $1500.00. I DECIDED TO GO HOME AND CHECK IF THERE HAD BEEN ANY RECALL ON THIS PART AND WAS SHOCKED TO SEE LETTER AFTER LETTER FROM NISSAN MURANO OWNER WITH THE SAME PROBLEM. THIS I FEEL IS VERY DANGEROUS AND SHOULD HAVE BEEN ADDRESSED WITH A RECALL FROM THE DEALER.SOMEONE IS GOING TO GET REALLY HURT IF THEY ARE RIDING DOWN THE HIGHWAY AT 65 MILES AN HOUR AND THE SEAT BREAKS. I HOPE BY WRITING TO YOU THIS CAN BE AVOIDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630004September 2, 2014
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING 30 MPH, THE DRIVER SEAT INDEPENDENTLY MOVED OUT OF PLACE. THE CONTACT SPECULATED THAT THE DRIVER SEAT CORNER BRACKET MIGHT HAVE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629907September 1, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE ISSUE WITH MY NISSAN MURANO IS THE LOCK ACTUATOR BEGINNING TO GO OUT. IT STARTED IN MAY WHEN THE KEY FOB BEGAN NOT WORKING. WE STARTED HAVING TO UNLOCK THE VEHICLE WITH THE KEY AND THEN UNLOCK THE OTHER DOORS WITH THE BUTTON ON THE DOOR. THIS WAS FINE UNTIL THE LOCK ON THE DOOR BEGAN TO FAIL. IT WORKS OCCASIONALLY BUT NOT ALL THE TIME. THIS IS MY WIFE'S CAR AND WE HAVE ONE CHILD AND ANOTHER ON THE WAY, AND SHE WILL BE USING THIS VEHICLE TO TRANSPORT TWO KIDS WHILE I'M AT WORK. IT'S A SAFETY ISSUE BECAUSE DURING INCLEMENT WEATHER MY WIFE CAN'T PUT OUR BABY ON THE GROUND TO UNLOCK ALL THE DOORS AFTER THE ACTUATOR COMPLETELY FAILS. NOT ONLY FOR THAT REASON IS IT A SAFETY HAZARD BUT JUST BECAUSE A FIRE HASN'T OCCURRED YET BECAUSE OF THIS ELECTRICAL ISSUE DOESN'T MEAN THAT ONE WILL NOT HAPPEN. AS A FATHER THIS IS SOMETHING I HAVE TO BE CONCERNED WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629939September 1, 2014
FUEL/PROPULSION SYSTEM
I WAS TRAVELING ON THE HIGHWAY AND HIT A SHARP OBJECT. THAT SHARP OBJECT PUNCTURED MY GAS TANK AND THE TANK BEGAN TO LEAK. I CALLED NISSAN USA REGARDING RECALL NUMBER 35779. NISSAN SAID THAT THE TANK HAD BEEN REPLACED. HOWEVER, SEARS TOLD ME THAT THE MURANO WAS STILL USING A NISSAN TANK AND SHOULD BE COVERED BY THE RECALL. I HAVE THE PART NUMBER ON THE WORK ORDER FROM SEARS. NISSAN DENIED MY REQUEST. NISSAN CLAIM NUMBER IS [XXX]. APPROXIMATELY JUNE 10, 2014. I WOULD LIKE YOUR HELP IN SEEKING REIMBURSEMENT FROM NISSAN SINCE I HAD TO PAY FOR THE REPLACEMENT TANK AND LABOR. MY LOCAL NISSAN DEALER IN BOWIE MD ALSO DENIED MY REQUEST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629375August 29, 2014
FUEL/PROPULSION SYSTEM
IN MARCH 2013, A NISSAN DEALERSHIP REPLACED THE FUEL SENSORS AND A RELATED AMPLIFIER BECAUSE THE "SERVICE ENGINE SOON" WENT ON AND THE DIAGNOSTIC CODES SPECIFIED A FUEL SENSOR PROBLEM (I PAID BETWEEN $1000-1500). ABOUT A YEAR LATER, THE FUEL SENSOR LIGHT WENT ON AGAIN, THE FUEL GAUGE INTERMITTENTLY SHOWS EMPTY EVEN WHEN THE TANK IS MORE THAN ONE-HALF FULL, AND THE "MILES TO EMPTY" GAUGE PERIODICALLY GOES TO ZERO AND THEN REBOUNDS TO THE SUBSTANTIAL NUMBER OF MILES LEFT. THE NISSAN DEALER STATES THAT THE DIAGNOSTIC CODE SHOWS A PROBLEM IN A "PAST CYCLE" AND THEY DO NOT HAVE AN ONBOARD DIAGNOSTIC TOOL. I'M UNSURE WHAT'S GOING TO HAPPEN NEXT -- BUT IT SOUNDS TO ME LIKE THERE SHOULD HAVE BEEN A RECALL (OTHER NISSAN MODELS HAD RECALLS BECAUSE OF FUEL SENSOR PROBLEMS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628227August 25, 2014
SEATS
DRIVER'S SEAT CAME LOOSE AT BASE AND ROCKS BACK AND FORTH. THE AUTO REPAIR SHOP HAS SAID THE BRACKET THAT HOLDS THE SEAT TO THE FLOOR IS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627809August 24, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
I WAS DRIVING MY NISSAN MURANO GOING 45MPH WHEN SUDDENLY THE ENGINE LIGHT FLASHED, THE AIR WENT OUT, AND THE CAR SHUT OFF. I WAS PRESSING THE GAS BUT IT WOULDN'T DO ANYTHING AND IT SUDDENLY SHUT OFF. I'VE BEEN TO SEVERAL SHOPS THAT CAN'T FIND A PROBLEM SO THEY TOLD ME ABOUT THE RECALL ON THE 2003 NISSAN MURANO. THEY THINK IT'S MAYBE ELECTRICAL OR ENGINE COOLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627566August 22, 2014
VISIBILITY/WIPER
I WAS DRIVING HOME AND THE SUNROOF ON THE 2009 MURANO EXPLODED. I DO NOT BELIEVE WE WERE HIT WITH A ROCK OR ANY OTHER OBJECT. LUCKILY WE WERE NOT SHOWERED WITH GLASS AS THE SUNSCREEN WAS UP. THIS IS A SAFETY ISSUE. I WAS ON THE FREEWAY AND THE SUDDEN NOISE ALMOST MADE ME HIT A CAR BESIDE ME. THERE WAS NO INDICATION AS TO WHAT HAPPENED JUST THE EXTREMELY LOUD NOISE. I WAS ABLE TO PULL OVER AND FIGURE IT OUT. BUT I DID SEE OTHER CARS ALSO BECOME STARTLED. IN MN WE EXPERIENCE EXTREME WEATHER TEMPS AND NEED TO MAKE SURE THIS DOES NOT WEAKEN THE INTEGRITY OF OUR VEHICLES. IF THIS HAS BEEN THE PAST WINTER I COULD HAVE HAD MY YOUNG GIRLS IN THE CAR WITH -50 DEGREE TEMPS TRYING TO DRIVE ANOTHER 20MN HOME. I SEE NOW THIS HAS BEEN HAPPENING QUITE A BIT BUT NOTHING HAS YET BEEN DONE. WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626656August 20, 2014
LATCHES/LOCKS/LINKAGES
I HAVE BEEN UNABLE TO UNLOCK MY RIGHT SIDE DOORS AND TRUNK FOR QUITE SOME TIME. TOOK IT INTO THE NISSAN DEALERSHIP AND THEY ADVISED ME THAT IT IS DUE TO THE DOOR LOCK ACTUATORS. THEY QUOTED ME A RIDICULOUS AMOUNT OF $1500 TO FIX. I LOOKED ONLINE AND FOUND THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM AND ALSO SIGNED A PETITION TO HAVE NISSAN ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626655August 20, 2014
STEERING
STEERING TILT MOTOR LOCKED WITH STEERING WHEEL ALL THE WAY UP, MAKING DRIVING DIFFICULT, GEARS APPEAR TO BE STRIPPED FOR BOTH THE TILT MOTOR AND THE TELESCOPE MOTOR. I HAVE THE VEHICLE IN FOR $1000 IN REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626758August 20, 2014
POWER TRAIN
I AM ADDING TO A GROWING COMPLAINT WITH IN NISSAN MURANO OWNERS THAT MY TRANSFER CASE NOW NEEDS REPAIRS (THE SEALS ARE LEAKING) AT 92000 MILES. LUCKILY I AM NOT EXPERIENCING POWER FAILURES. THE TOTAL COST OF REPAIRS ARE ESTIMATED AT $2000. I AM DEMANDING A RECALL AND FULL REPLACEMENT OF THE PART WITH A TEST QUALITY PART FOR MY SAFETY AN ALL THOSE DRIVING NISSAN MURANO'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626549August 20, 2014
ENGINE
THERE HAS BEEN OIL LEAKING FROM MY OIL TANK FOR OVER A YEAR. I WENT TO A SHOP AND THEY TOLD ME IT IS THE O-RING OR SEAL ON THE OIL TANK AND THAT THEY TEND TO GO ON THIS MODEL CAR. IT IS A $400 FIX. IF THIS IS COMMON IN THE MURANOS IT SHOULD BE A RECALL, WE SHOULDN'T HAVE TO RESPONSIBLE FOR THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626367August 19, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
WE HAVE A 2005 NISSAN MURANO THAT HAS HAD THE DOOR LOCK ACTUATORS FAIL REPEATEDLY SINCE WE'VE OWNED THE CAR. WHEN THE LOCKS FAIL, THE DOORS AND REAR HATCH CAN NOT BE OPENED OR LOCKED WITH EITHER THE REMOTE FOB OR THE ELECTRIC CONTROLS ON THE DOORS. THEY NEED TO BE OPENED MANUALLY BY RELEASING THE LOCKING LEVER BY HAND. OFTEN WHEN THEY FAIL THE REAR HATCH CAN NOT BE OPENED BECAUSE THERE IS NOT A MANUAL RELEASE THIS IS EXTREMELY DANGEROUS AND IS A KNOWN PROBLEM WITH THIS STYLE OF DOOR LOCK ACTUATOR. NISSAN IS AWARE OF THIS ISSUE AND HAS DEEMED THE REPAIR OUT OF WARRANTY EVEN THOUGH THIS PROBLEM HAS OCCURRED WHILE UNDER WARRANTY AND EVER SINCE. THE INDIVIDUAL ACTUATOR FOR EACH DOOR APPROACHES $500 IN COST. THEY'VE ADVISED TO NOT HAVE THIS PROBLEM, BUY A NEW VEHICLE WHICH IS NOT ACCEPTABLE. THERE ARE NUMEROUS INSTANCES OF INTERNET COMPLAINTS ON THIS ISSUE. GENERAL MOTORS IGNORED THEIR PROBLEMS FOR YEARS AND NISSAN IS EFFECTIVELY IGNORING THIS PROBLEM. THE DESIGN OF THE LOCK ACTUATOR ITSELF IS DEFECTIVE AND NEEDS TO BE REPLACED WITH A BETTER DESIGNED COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625677August 18, 2014
SERVICE BRAKES, HYDRAULIC
2009 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED ON TWO OCCASIONS, THE BRAKE PEDAL WENT TO THE FLOOR. THE SECOND TIME, SHE RAN A RED LIGHT, BECAUSE SHE COULD NOT STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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