Nissan Maxima Complaints
6,958 consumer complaints on file.
- #10080374July 5, 2004SUSPENSION:FRONT:CONTROL ARM
REFUSAL TO DO A SAFETY RECALL. 2 NISSAN MAXIMA TRANSVERSE LINK SAFETY RECALL. REQUESTED APPOINTMENT @ ARRIVAL THEY REQUESTED FUNDING AND ADDITIONAL CHARGES FOR A REQUIRED PER NISSAN SAFETY A WHEEL ALIGNMENT AT EXTRA COST. / PER OTHER NISSAN DEALER AS WELL AS ANOTHER EMPLOYEE @ POUGHKEEPSIE NISSAN IT IS REQUIRED TO DO A WHEEL ALIGNMENT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079091June 30, 2004FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE WAS BEING OPERATED AND THEN WAS PARKED DUE TO FUEL LEAKING. ENGINE CAUGHT ON FIRE, AND VEHICLE WAS COMPLETELY DESTROYED. FIRE DEPARTMENT DETERMINED FUEL LEAK DUE TO FAULTY FUEL LINE AND FUEL INJECTION.*AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10080244June 30, 2004VEHICLE SPEED CONTROL, AIR BAGS:SIDE/WINDOW
WHILE PULLING INSIDE OF THE PARKING LOT VEHICLE SUDDENLY ACCELERATED. CONSUMER APPLIED THE BRAKES, AND PEDAL WENT TO THE FLOOR. CONSUMER PLACED BOTH FEET ON THE BRAKE PEDAL AND VEHICLE CONTINUED TO ACCELERATE. THEN, CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED INTO A BUILDING. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY. BUT PASSENGER'S SIDE AIR BAG DID DEPLOY. DRIVER SUSTAINED INJURIES, AND WENT TO THE HOSPITAL ON HIS OWN. VEHICLE WAS TOWED TO A BODY SHOP. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10078979June 29, 2004AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING OUR VEHICLE ON THE INTERSTATE, MY SON REAR-ENDED A FORD WINSTAR VAN. HE BELIEVES THAT HE WAS GOING APPROXIMATELY 60 MPH AND WAS ABLE TO BRAKE TO SOME EXTENT BEFORE HITTING HER REAR BUMPER. FORTUNATELY NO ONE WAS INJURED. HOWEVER THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE MAXIMA. THIS INCLUDED THE FRONT BUMPER, GRILL, RADIATOR, HOOD AND OTHER COMPONENTS THAT I WAS UNABLE TO ASSESS. HOWEVER OUR BODY SHOP AND INSURANCE COMPANY FELT THAT THE COST OF REPAIRS EXCEEDED THE VALUE OF THE VEHICHLE SUCH THAT THEY "TOTALED" THE CAR. MY CONCERN WAS THAT WITH SUCH EXTENSIVE FRONT-END DAMAGE THE AIR BAGS DID NOT DEPLOY. NISSAN SEEMS TO THINK THAT THIS WAS APPROPRIATE. HOW CAN WE DETERMINE IF THIS IS CORRECT. PLEASE ADVISE. THANK YOU. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078995June 29, 2004ELECTRICAL SYSTEM:IGNITION
"SERVICE ENGINE" LIGHT CAME ON.DEALER(MAROONE NISSAN) STATED IGNITION COILS NEEDED REPLACING.CAR HAD 14,000 MILES ON IT,BUT WAS 4 MONTHS OVER WARRANTY.DEALER OFFERED NO CHARGE FOR COILS,BUT $200 FOR LABOR.I DECLINED SINCE CAR WAS RUNNING FINE.THE INITIAL INCIDENT WAS MAY,2003. SINCE THAT TIME LIGHT HAS GONE OFF AND ON SEVERAL TIMES.I HAVE TRIED TO CONTACT MARRONE'S SERVICE MANAGER(CHRIS GARELL) SEVERAL TIMES AND CALLS WERE NOT RETURNED.I THEN CALLED NISSAN'S MAIN NUMMBER-SPOKE TO "MARCELL".EXPLAINED PROBLEM TO HIM-HE SAID I'LL GET BACK TO YOU.HE NEVER DID.ON JUNE 18 ,I WROTE A PERSONAL LETTER TO NISSAN'S CEO.NO RESPONSE.I NOTED ON YOUR WEBSITE THAT 31 FAILURES LIKE MINE OCCURED.I FEEL THAT NISSAN SHOULD REPLACE THESE COILS,NO CHARGE,SINCE THIS IS OBVIOUSLY A MANUFACTURING DEFECT.THIS COMPANY DOES NOT HAVE THE COURTESY TO DISCUSS THIS PROBLEM WITH ME.THAT REALLY BOTHERS ME!*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079037June 29, 2004ELECTRICAL SYSTEM:IGNITION
VEHICLE UNEXPECTEDLY STARTED TO RUN ROUGH, MISFIRED REPEATEDLY, AND EXPERIENCED EPISODES OF NEAR STALLING, WHILE DRIVING AT HIGHWAY SPEEDS. THE SERVICE ENGINE SOON LIGHT ILLUMINATED AND VEHICLE CONTINUED TO OPERATE UNDER A SEVERE LOSS OF POWER BEFORE BEING ABLE TO SAFELY PULL THE VEHICLE OFF THE HIGHWAY. DEALER DETERMINED FAULT CODE P1320 WAS STORED AND ALL SIX IGNITION COILS WERE FAULTY AND NEEDED TO BE REPLACED. TECHNICAL SERVICE BULLETIN (TSB #01-060) WAS ISSUED BY NISSAN IN SEPTEMBER 2001, WHICH OUTLINES THE IGNITION COIL PROBLEM. THE DEALER REFUSED TO COVER THE REPAIR UNDER MANUFACTURERS WARRANTY OR EXTEND ANY GOODWILL WHEN THE TECHNICAL SERVICE BULLETIN WAS BROUGHT TO THEIR ATTENTION. THIS IS A CRITICAL PRODUCT DEFECT WHICH COULD RESULT IN A SERIOUS ACCIDENT, INJURIES, AND EVEN DEATH, SHOULD THE ENGINE STALL WHILE DRIVING VEHICLE. A SERIOUS INVESTIGATION SHOULD BE INITIATED BY NHTSA DEMANDING NISSAN TO IMMEDIATELY ANNOUNCE A RECALL TO ALL VEHICLES CONCERNED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078923June 28, 2004SEAT BELTS:FRONT, FUEL SYSTEM, GASOLINE, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, POWER TRAIN:CLUTCH ASSEMBLY, STEERING:HYDRAULIC POWER ASSIST SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
POWER STEERING HOSE SPLIT...REPLACED PART...CURRENTLY EXPERIENCING VERY LOUD NOISE AND "BURNT" SMELL COMING FROM POWER STEERING PUMP...WHEN FLUID IN PUMP IS REPLACED, THE COLOR OF THE FLUID BECOMES BLACK IN NO TIME; ALSO EXPERIENCING STRONG GAS FUMES INSIDE CAR ESP. WHEN HEAT OR A/C IS TURNED ON; FRONT SEAT BELTS DO NOT FUNCTION PROPERLY...EITHER TOO TIGHT OR TOO LOOSE...SEAT BELT LIGHT & CHIME GOES ON AND OFF ALL THE TIME; DRIVER'S SEAT HAS BROKEN...HAD IT REPAIRED; DRIVER'S SIDE WINDOWS WILL NOT GO DOWN; SUNROOF LEAKS WHEN IT RAINS; HOOD LATCH DOES NOT ALLOW HOOD TO CLOSE PROPERLY, WHILE THE HYDROLICS UNDER THE HOOD WILL NOT KEEP THE HOOD UP WHEN OPENED...HOOD SLAMMED DOWN ONTO SERVICE TECH'S ARM AND ONTO ANOTHERS HEAD; SOMETIMES VIBRATES LOUD WHEN BRAKING; HIGH-PITCH CLITTER-CLATTER COMING FROM RT-FRT WHEEL; ODOMETER WILL NOT WORK AFTER SEVERAL ATTEMPTS TO FIX; BATTERY ACID DRIP DAMAGE ON STARTER; TRANSMISSION DIS-MOUNTED, HAD REPLACED, BUT CURRENTLY EXPERIENCING OIL LEAKAGE @ MAIN SEAL; CV JOINTS, BALL BEARINGS, AXLE, CLUTCH ASSEMBLY, ALL REPLACED AT LEAST 3-4 TIMES. OK...IF THAT'S NOT ENOUGH, I DON'T KNOW WHAT IS...I AM HOPING FOR SOME RECALL INFO ON THE FUEL LEAKAGE AND SEATBELT ISSUES! I HAVE NO FUNDAGE LEFT FOR ANYMORE REPAIRS. MY 10 YEAR OLD SON IS A FREQUENT PASSENGER IN THIS VEHICLE...I AM SEEKING ANY INFO ON HOW TO MAKE THIS CAR MORE SAFE FOR US ON THE ROADS...UNTIL I CAN AFFORD TO PURCHASE ANOTHER CAR. (ALSO, CAR ALARM GOES OFF EVERY TIME DOORS ARE LOCKED; AND HEADLIGHTS WILL NOT BRIGHTEN, THEY STAY ON DIM...WHEN SWITCH IS CLICKED AT COLUMN, HEADLIGHTS COMPLETELY GO OUT!). *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078871June 27, 2004ELECTRICAL SYSTEM:IGNITION
IGNITION COILS FAILED AT 30,000 MILES. SPOKE WITH DEALER WHO ADVISED IT IS HAPPENING ON SIMILAR VEHICLES. ENGINE MISFIRING, LOSS OF POWER. DEALER WANTED ME TO REPLACE ALL IGNITION COILS AND PAY $700 FOR IT. MY EXTENDED BUMPER-TO-BUMPER WARRANTY REFUSED TO COVER, BECAUSE THERE WAS NO "CHECK ENGINE" LIGHT PRESENT, HENCE, NO COMPUTER CODES GENERATED BY THE CAR COMPUTER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079872June 23, 2004ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH VEHICLE'S IGNITION COILS, BRAKE CALIPER, PADS AND ROTORS.*MR THE VEHICLE IGNITION COIL FAILED AT 37000 MILES. ALL SIX COILS WERE REPLACED. ONE WEEK LATER THE LEFT REAR BRAKE CALIPER LOCKED UP. ALL FOUR ROTORS AND BRAKE PADS WERE REPLACED AT 36200 MILES. THE CONSUMER FEELS THE REPAIRS MAY HAVE BEEN COVERED UNDER A SERVICE BULLETIN 624020 FOR THE IGNITION AND SERVICE BULLETIN 618790 FOR THE BRAKES. THE CONSUMER SEEKS REIMBURSEMENT FOR THE COST OF THE REPAIRS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079645June 22, 2004EXTERIOR LIGHTING:HEADLIGHTS
MOISTURE DEVELOPED IN THE HEADLIGHTS WHICH COULD CAUSE THE HEADLIGHTS TO MALFUNCTION AT ANYTIME. DEALERSHIP REFUSED TO INSPECT THE VEHICLE TO FIND THE CAUSE OF THE MOISTURE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10073467June 22, 2004ENGINE AND ENGINE COOLING:ENGINE
CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. THE DEALERSHIP REPAIRED THE PROBLEM TWO TIMES, BUT THE PROBLEM RECURRED. *AK THE VEHICLES CRANK SENSOR FAILED WHICH CAUSED THE ENGINE TO LOSE POWER. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078527June 21, 2004ELECTRICAL SYSTEM:IGNITION
DRIVING UNDER NORMAL CONDITIONS. PING AND NOCKING COMING FROM ENGINE DURING LIGHT ACCELERATION. CAUSES LOSS OF POWER , LOUD NOISE AND POSSIBLE INTERNAL ENGINE DAMAGE IF GOES UN REPAIRD. NISSAN IS AWARE OF THE PROBLEM BUT CHOOSES NOT TO MAKE IT A RECALL. USES TACTICS TO GET OWNER OF VEHICLE TO PAY FOR REPAIR OR ULTIMATELY REPAIRS WHILE MAKING CUSTOMER AWARE THEY ARE ONE OF THE LUCKY ONES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078463June 19, 2004WHEELS, TIRES
GOODYEAR TIRE 245/45/18. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078454June 18, 2004ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I PURCHASED THIS CAR NEW FROM JACK BIGGER NISSAN. APPROXIMATELY 5 YEARS AFTER THE PURCHASE, IN OUR HOT SUMMERS, I NOTICED THE DIGITAL DASHBOARD (ONE OF THE FEATURES THAT ATTRACTED MY HUSBAND AND MYSELF TO THIS PARTICULAR CAR) STARTED SHOWING HORIZONTAL "STREAKS" ACROSS THE LIGHT PANEL & THE READINGS WOULD FLICKER IN AND OUT. AS THE YEARS PASSED, THE PROBLEM GREW WORSE, TO THE POINT WHERE THE LIGHTS WOULD ACTUALLY GO OUT COMPLETELY! WHEN THE PROBLEM FIRST STARTED, APPROXIMATELY 1994, I TOOK THE CAR TO THE DEALERSHIP IT WAS PURCHASED FROM AND WAS INFORMED THAT, YES, THEY HAD DISCONTINUED USING THESE DIGITAL LIGHTS JUST FOR THAT REASON! UPON INQUIRY TO REPAIR, I WAS TOLD THE CAR WAS OUT OF WARRANTY AND IT WOULD COST ROUGHLY (AT THAT TIME) $1200 - $1400 TO INSTALL THE ELECTRICAL COMPONENTS REQUIRED TO REMEDY THE PROBLEM!!! I HAD THEM SOMETIMES. I AM STILL DRIVING THE CAR AFTER 15 YRS., I NEVER HAVE ANY OF MY DASH LIGHTS - NOT SPEED, OIL, GAS, MILEAGE, CHECK ENGINE, CRUISE CONTROL OR TEMPERATURE; OR ANY OTHER READINGS I'VE LONG FORGOTTEN HAD BEEN THERE. OBVIOUSLY, SPEED AND MY GAS GAUGE ARE THE TWO THINGS I CONSIDER MISSING THE MOST. I CAN KEEP UP WITH THE GAS, I'VE ONLY RUN OUT ONCE, TO MY CREDIT. THE SPEED, HOWEVER, I FEEL IS DANGEROUS. PERHAPS NISSAN DOES NOT CARE IF I GET A TICKET OR TWO FOR BEING OVER THE SPEED LIMIT, SO PERHAPS THAT DANGER IS PERCEIVED AS "ONLY TO ME", AFTERALL, IT'S NOT LIKE THE BRAKES OR TRANSMISSION. I DO NOT AGREE. I HAVE FELT, FROM THE BEGINNING, THAT TO FIX THIS PROBLEM IS NISSAN'S RESPONSIBILITY. I KNOW THERE ARE OTHER 1989 MAXIMAS ON THE ROAD WITH NO DASH LIGHTS. I HAVE BEEN "IN THE DARK" FOR ABOUT 8 YRS. NOW AND I DO FEEL THIS IS A SAFETY ISSUE. THANK YOU FOR PROVIDING THIS FORUM TO EXPLAIN THIS CAR'S PROBLEM, I DID WRITE TO NISSAN CORP. AND THE DEALERSHIP SEVERAL TIMES, JUST TO BE IGNORED. SINCERELY, JOAN L. PELZER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079370June 16, 2004ELECTRICAL SYSTEM:IGNITION
E-MAIL FM PARAG MEHTA (GA) REQUEST ASSISTANCE IN GETTING NISSAN TO RECALL THE IGNITION COILS ON THE 1999 NISSAN MAXIMA. *MR *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078302June 16, 2004EQUIPMENT, SUSPENSION:FRONT:MACPHERSON STRUT
I BELIEVE THE RIGHT FRONT STRUT I PURCHASED FOR MY 2001 NISSAN MAXIMA IS BEING INCORRECTLY MANUFACTURED BY KYB AMERICA, LLC (SUBSIDIARY OF KAYABA INDUSTRY COMPANIES). PROPER INSTALLATION OF THE ABS LINE AND THE MAIN BRAKE LINE CAN NOT BE ACHIEVED DUE TO REASONS DOCUMENTED IN THE EXCERPT OF CORRESPONDENCE BETWEEN MYSELF TO KYB AMERICA BELOW. THIS MONTH I HAVE BEGUN TO NOTICE SOME DANGEROUS WEARING ON MY BRAKE LINE CAUSED BY IMPROPER MANUFACTURING/INSTALLATION. KYB HAS ONLY RESPONDED TO MY INITIAL FORM FILLED OUT ONLINE WITH A GENERIC AUTO RESPONDER EMAIL LISTING THEIR CONTACT INFORMATION. THE PICTURE I REFERENCEBELOW IS AVAILABLE AT THE WEB ADDRESS: HTTP://WWW.ASTUTEINNOVATIONS.COM/STRUT.HTM THE FOLLOWING IS FROM AN EMAIL I SENT ON APRIL 15, 2004: "THE REASONS I THINK IT MAY BE MANUFACTURED WRONG ARE SHOWN ON THE PICTURE, HERE IS THE MAIN POINTS. "I CAN'T GET THE RETAINER CLIP FOR THE BRAKE LINE ONTO THE KYB STRUT BECAUSE OF A BENT LIP. THE BENT LIP IN THE PICTURE IS REFERRING TO THE OVERALL SHAPE OF THE METAL NOT THE ROUNDED TOP EDGE. "THE REAR ABS SENSOR MOUNT IS THE SAME AS THE NISSAN STRUT BUT THE FRONT SENSOR MOUNT HAS A MOUNT THAT OPENS FACING DOWN. THIS FORCES THE ABS SENSOR TO TAKE A SHARP TURN DOWN IN ORDER TO GET TO THE OPENING OF THE KYB MOUNT. I THINK I MENTIONED THAT MY ABS LIGHT CAME ON BUT IT IS NOW OFF. THIS IS A SAFETY CONCERN FOR ME EVEN THOUGH I'M FAIRLY SURE THE ABS SYSTEM IS FINE. I ALSO HAD TO ZIP TIE THE BRAKE LINE TO THE KYB MOUNT BECAUSE OF THE RETAINER CLIP ISSUE & THIS ALSO SCARES ME BECAUSE IF THE ZIP TIES FAIL THEN MY BREAK LINE WOULD END UP DANGLING LOOSELY AND MIGHT GET DAMAGED AS A RESULT (I CHECK THE ZIP TIES EVERY TIME BEFORE I DRIVE THE VEHICLE)." THANK YOU CHUCK CHRISTIANSEN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078278June 15, 2004VEHICLE SPEED CONTROL, SEATS
CRASH. WHILE BACKING OUT OF PARKING SPOT IN DRIVEWAY. ENGINE WENT FULL THROTTLE 30 FEET ACROSS DRIVEWAY AND STRUCK A TREE. BOTH FEET ON BRAKES TRYING TO STOP CAR. DRIVERS SEAT BROKE. CAR IS NOT REPAIRABLE. EXACT SAME ACCIDENTS AS OCI CLAIM #'S 483257 AND 889677. *LA
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10072163June 14, 2004VEHICLE SPEED CONTROL
WHILE SITTING AT A STOP SIGN OR STOP LIGHT CONSUMER HAD TO DEPRESS THE GAS PEDAL TO MAKE THE VEHICLE MOVE. WHEN THE GAS PEDAL WAS PRESSED HARD VEHICLE ACCELERATED AND LURCHED FORWARD. THIS PROBLEM OCCURRED MORE THAT FIVE TIMES IN THE LAST TWO MONTHS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10075228June 11, 2004FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
NHTSA CAMPAIGN NUMBER: 95V244000.THE CAR WAS RECALLED 1999, BUT HAS BEEN SINCE LEAKING GAS SPORADICALLY AFTER TOP-OFF OR FILL UPS, NOW GETTING WORSE. IRONICALLY, IT WAS NOT LEAKING GAS PRIOR TO THE RECALL.*AK I CONTACTED NISSAN USA; BUT THEY REFUSED TO GRANT A SECOND RECALL DUE TO THE MILEAGE AND AGE OF THE VEHICLE. TO ME, THE CAR IS HAZARDOUS TO DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10076011June 9, 2004VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING SUN ROOF GLASS EXPLODED. NO INJURIES REPORTED. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE GLASS WAS DEFECTIVE,AND REPLACED IT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0