Nissan Juke Complaints

478 consumer complaints on file.

#11005818July 17, 2017
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
I AM A FRUSTRATED OWNER OF A 2013 NISSAN JUKE SL. I AM THE FIRST AND ONLY OWNER. AT ABOUT 20K MILES, I TOOK THE CAR IN FOR ITS REGULARLY SCHEDULED MAINTENANCE AND COMPLAINED THAT THE VEHICLE WAS NOISES WHILE DRIVING ON THE HIGHWAY. I WAS GIVEN, WHAT I KNOW NOW TO BE THE TEXTBOOK RESPONSE, 'I'M SORRY WE DROVE THE CAR AND COULD NOT DUPLICATE THE ISSUE YOU'RE COMPLAINING ABOUT'. 30K MILES, I TOOK THE CAR IN FOR ITS REGULARLY MAINTENANCE WITH THE FOLLOWING COMPLAINT: THE CAR IS EXTREMELY NOISES ON THE HIGHWAY THAT I CAN BARELY HEAR MY MUSIC, THUS I HAVE TO APPEAR OBNOXIOUS TO SURROUNDING DRIVERS BECAUSE MY MUSIC IS LOUDER THAN THEIRS, SO THAT I CAN HEAR IT OVER THE NOISE COMING FROM UNDER MY HOOD WHICH SOUNDS LIKE AN AIRPLANE. FURTHERMORE, WHEN I STEP ON THE GAS PEDAL TO INCREASE SPEED, THE CAR IS SLOW TO RESPOND. ONCE AGAIN, NISSAN CLAIMS THEY ARE NOT ABLE TO PINPOINT THE ISSUE. 45K MILES, THE CAR GOES IN FOR ITS REGULARLY MAINTENANCE WITH THE FOLLOWING COMPLAINT: WHILE DRIVING ON THE HIGHWAY FOR 3 HOURS, THE CAR WILL LOOSE POWER'IT IS STILL NOISES AS ALL HELL, BUT THE CAR WILL SLOW DOWN WITHOUT WARNING. I HAVE BEEN HIGH BEAMED AND HONKED AT. THIS IS DANGEROUS TO ME, MY PASSENGERS AND OTHER DRIVERS ON THE ROAD. THE CAR DOESN'T OVERHEAT AND ALL FLUID LEVELS ARE FINE. ONCE AGAIN, NISSAN CLAIMS THEY ARE NOT ABLE TO PINPOINT THE ISSUE. THIS PAST WEEKEND, I AM DOING MY 4.5 HOUR ROAD TRIP AGAIN IN NISSAN'S DEATHTRAP THEY HAVE FONDLY NICKNAMED JUKE. LIKE CLOCK WORK, AFTER 3 HOURS ON THE HIGHWAY, THE CAR STARTS TO SLOWDOWN, I CALLED NISSAN WHILE IT WAS HAPPENING, BUT HE CAN BARELY HEAR ME OVER THE LOUD NOISE (JET ENGINE SOUND EMITTING FROM UNDER MY HOOD). I TOOK THE CAR INTO NISSAN WHO COULD NOT DO ANYTHING BECAUSE THEY DON'T LOOK INTO PROBLEMS LIKE THIS ON THE WEEKEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005568July 16, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY NISSAN JUKE 2014 AWD VAPOR LOCKED IN HOT WEATHER. THE DEALER WAS AWARE OF THE PROBLEM AND TOLD ME TO USE 91 OR HIGHER OCTANE GAS AND NOT TO FILL THE TANK WHEN REFUELING. THEY ALSO REPROGRAMMED THE CAR. THOUGH THE DEALER TOOK GREAT CARE OF ME THE EXPLANATION SEEMED STRANGE. THE CAR WAS SIMPLY TURNING OFF WHEN IDLING. IT HASN'T HAPPENED SINCE, BUT I AM NOW MORE FEARFUL DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000213June 20, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
NISSAN JUKE OWNERS ARE REPORTING OVER THE INTERNET THAT THE CAR SUFFERS FROM A DEFECTIVE ALTERNATOR OR BATTERY THAT CAUSES THE CAR TO LOSE POWER DURING NORMAL DRIVING IN HOT WEATHER. TEMPS ARE IN THE 100S IN CA RIGHT NOW 06/20/17. I PURCHASED MY JUKE A WEEKS AGO. IT DROVE FINE WHEN I DID THE INITIAL 3 TEST DRIVES BEFORE BUYING IT. IT WAS NOT UNTIL I ACTUALLY DROVE THE CAR SOME RESPECTABLE MILES THAT I NOTICED THAT THIS CAR HAS A SAFETY ISSUE THAT IS TRIGGERED WHEN ANY OF THE FOLLOWING CONDITIONS ARE MET: #1. DRIVING IN HOT TEMPS ON THE FWY IN STOP AND GO TRAFFIC IF THE OPERATOR ROLLS THE WINDOW DOWN WHILE DRIVING THE CAR WILL REACT BY SHUTTERING WHEN THE WINDOWS ARE ROLLED DOWN OR IF YOU HOLD DOWN THE BUTTON. ONCE THIS IS TRIGGERED THE CAR MOVES AT A SNAILS PACE FOR THE REST OF THE TIME. #2 IF YOU TURN YOUR AC ON IN AUTO MODE IN HOT WEATHER ~100 C OR MORE FOR LONGER THAN AN HOUR WHILE DRIVING IN HOT WEATHER AND STOP AND GO TRAFFIC THE CAR WILL SUDDENLY LOSE POWER IN AN UN-SAFE MANNER THAT COULD CAUSE A TRAFFIC ACCIDENT. IT IS NOT UNTIL YOU TURN OFF THE AC THAT THE CAR WILL SLOWLY START TO GAIN POWER PACK AFTER THE ISSUE IS TRIGGERED. BOTH OF THESE ISSUES ARE COMMON AMONGST JUKE OWNERS. I HAVE EXPERIENCED BOTH ON MORE THAN ONE OCCASION AND TO BE HONEST NISSAN SHOULD HAVE DONE THEIR DUE DILIGENCE BY RECALLING THE NISSAN JUKE. IT APPEARS FROM WHAT I HAVE READ AND TO THE PEOPLE FROM NISSAN THAT I SPOKE WITH THE JUKE WAS SPECCED WITH THE WEAK BATTERY AND WEAK ALTERNATOR THAT ARE BOTH AFFECTED BY HEAT SOAK WHICH TRIGGERS THE CAR TO GO INTO SAFE MODE TO PROTECT THE ENGINE FROM DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995270June 15, 2017
FUEL/PROPULSION SYSTEM
DOSE NOT EVEN GET CLOSE TO THE EST GAS MILAGE SHOULD 25CITY 30 HIGHWAY IT REALLY GEYS 18 CITY AND 22/23 HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994189June 9, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER AND WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER (KRAFT NISSAN 3277 MAHAN DR, TALLAHASSEE, FL 32308), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V418000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993392June 6, 2017
FUEL/PROPULSION SYSTEM
SENT A WARRANTY NOTIFICATION THAT A CLOG MAY DEVELOP IN THE EVAPORATED EMISSION VAPOR VENT TUBE. NISSAN STATED THAT IF THIS HAPPENS THAT THE SOFTWARE CANNOT ACCURATELY PINPOINT THIS ISSUE. WHAT NISSAN FAILED TO STATE IS WHAT CAN HAPPEN IN THE EVENT THAT THE EVAPORATED EMISSION VAPOR VENT FAILS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993308June 5, 2017
FUEL/PROPULSION SYSTEM
NOTE LONG AGO., MY CAR WAS TAKEN FOR AN OIL CHANGE. AFTERWARDS OIL BEGAN TO APPEAR ON THE GROUND. I TOOK THE VEHICLE BACK. I WAS CHARGED $163.OO FOR DIAGNOSTIC BUT NEVER GIVEN A INVOICE ADDRESS THE ISSUE EXCEPT TO SAY CHECK ENGINE LIGHT WAS ON WITH CODE PO 1113. PO11C AND PO 171.THEY REPLACED SOMETHING BUT ONLY GAVE A RECEIPT FOR A DIAGNOSIS. THEN I RECEIVED A MONTH LATER, A NOTICE ABOUT AN EVAPORATIVE EMISSON VAPOR VENT TUBE. I BELIEVE I SHOULD RECEIVE THE MONEY RETURNED FOR THE DIAGNOSIS BECAUSE IT WAS THE ERROR OF THE DEALERSHIP AND I NEED A COPY OF THE WORK PERFORMED FOR MY RECORDS; WHICH WAS NOT PROVIDED EXCEPT WHAT WAS MENTIONED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992137May 30, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT SMELLED STRONG FUEL FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO EXECUTIVE JEEP (900 UNIVERSAL DR N SUITE B, NORTH HAVEN, CT 06473 (203) 239-5213) WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED, AND THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990770May 21, 2017
ENGINE
WHILE DRIVING THE STOPPED. IT MADE A RIDDLE NOISE WHEN STARTED. OIL LEAKS BETWEEN THE ENGINE SEAL IS LEAKING. 2014 NISSAN JUKE WITH 83000 MILES IT'S NOT FAIR TO BURN MY MONEY LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990690May 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
OIL LEAK AT 83,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986293May 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO LOSE POWER. WHEN THE CONTACT CAME TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE APPROACHING A STOP AND THE VEHICLE BEGAN TO PUT ITSELF IN LIMP MODE. THE DEALER DIAGNOSED THAT THE WELD DETACHED FROM THE TURBO. THE DEALER ALSO INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985857May 15, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WE PURCHASED A BRAND NEW NISSAN JUKE 2013, INCLUDING A MAINTENANCE AND SERVICE CONTRACT. OVER THE PAST 3 YEARS THE NISSAN JUKE HAS REFUSED TO START DOZENS OF TIMES. WE ARE PETRIFIED THAT IT WILL STOP RUNNING WHILE WE DRIVE IT. OFTEN IT WILL NOT EVEN START WITH JUMPER CABLES. DESPITE HAVING THE JUKE IN AND OUT OF THE NISSAN DEALERSHIP SHOP OVER THE LAST THREE YEARS, NISSAN HAS BEEN COMPLETELY UNABLE TO DETERMINE AND FIX THE DEFECT. EACH TIME NISSAN SIMPLY CHARGES THE BATTERY, OR REPLACES IT. ON AT LEAST 8 SEPARATE OCCASIONS NISSAN HAS CLEARED THE JUKE AS OK TO DRIVE, ONLY TO HAVE IT FAIL TO START WITHIN SEVERAL MONTHS. WE HAVE BEEN STRANDED MANY TIMES, AND NOW CARRY JUMPER CABLES AND 2 HAND HELD POWER STARTERS, THOUGH THESE OFTEN FAIL TO START THE CAR. WE DO NOT WANT TO RESELL THIS VEHICLE ON THE USED MARKET TO UNSUSPECTING CONSUMERS SINCE THE JUKE IN ITS DEFECTIVE CONDITION IS CLEARLY A SERIOUS HAZARD TO USERS AND OTHERS ON THE ROAD. WE ASKED NISSAN ON APRIL 12, 2017 TO REPURCHASE THE VEHICLE, BUT THEY REFUSED BY LETTER DATED APRIL 21, 2017 SINCE OUR LEMON LAW ONLY PROTECTS BUYERS FOR 20 MONTHS FROM PURCHASE. WE HAVE A COMPLETE SPREADSHEET WITH ATTACHED INVOICES WITH COMPLETE DETAILS OF ALL NISSAN'S ATTEMPTS TO FIX THE JUKE AND THEIR EXCUSES. THIS NISSAN JUKE HAS BEEN THE MOST UNRELIABLE AND DANGEROUS CAR WE HAVE EVER OWNED, AND NISSAN'S FAILURE TO ADEQUATELY FIX THIS DEFECTIVE CAR OVER THE PAST 3 YEARS HAS BEEN SHAMEFUL. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD BEFORE SOMEONE GETS KILLED. WHILE WE WERE ABLE TO UPLOAD THE SPREADSHEET, THE EXHIBITS WERE TOO LARGE, AND CAN BE EMAILED ON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983746May 5, 2017
FUEL/PROPULSION SYSTEM
I HAVE A NISSAN JUKE 2011 AND HAD TO REPLACE THE FUEL PRESSURE SENSOR BECAUSE IT WAS LEAKING GAS. I FEARED FOR MY SAFETY AND THE SAFETY OF PASSENGERS. NISSAN REFUSED TO REPAIR MY VEHICLE BECAUSE MY CAR WAS NOT APART OF THE VIN NUMBER SELECTED FOR RECALL. I HAD THE SAME PROBLEM AND COULD HAVE BEEN KILLED. THEY SHOULD BE RESPONSIBLE. GRAINGER NISSAN, 1550 CHATHAM PARKWAY, SAVANNAH, GA, 912-358-5858 REPAIRED MY VEHICLE. NISSAN NEED TO REFUND MY MONEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983245May 3, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT'S WIFE OWNS A 2011 NISSAN JUKE. ON SEVERAL OCCASIONS, THE VEHICLE SMELLED OF FUEL. THE CONTACT STATED THAT THE FUEL ODOR BECAME STRONG AND SPREAD THROUGHOUT THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE ISSUE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981414April 29, 2017
SUSPENSION, WHEELS
WHEN DRIVING THE VEHICLE WHEN YOU TURN THE WHEEL TO MAKE A TURN THE WHEEL STARTED GRINDING MAKING A CLICKING NOISE IT ALSO DID THE SAME CLICKING NOISE WHEN YOU BACKED OUT IN REVERSE. THE CAR WAS DRIVEN LESS THAN 80 DAYS OF NEW PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980349April 25, 2017
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING MY 2014 NISSAN JUKE IT WENT FROM 70 TO 20 ON THE INTERSTATE AND I WAS ALMOST RAN OVER BY LARGE TRUCKS THAT WERE UNABLE TO STOP. THIS HAS HAPPENED MULTIPLE TIMES. WHILE DRIVING TO WORK THIS TIME, IT DROPPED IN SPEED AGAIN AND THE RPMS WENT OVER 6 BUT THE CAR WOULD NOT MOVE. I PUSH THE GAS TO THE FLOOR AND NOTHING HAPPENS. I AM AFRAID TO DRIVE MY CAR HOME FROM WORK DUE TO IMPENDING DEATH CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979917April 22, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
SEVERAL TIMES MY 2011 NISSAN JUKE SL AWD HAS LOST SIGNIFICANT POWER. EVERY TIME IT HAPPENED SPEED DROPPED TO APPROX. 20MPH. THESE WERE ALSO ON INTERSTATE DRIVES WHERE QUICK DECELERATION IS VERY DANGEROUS. IT IS MY UNDERSTANDING THAT NISSAN DID RECALL JUKES WITH THE SAME ISSUE BUT MY VEHICLE WAS NOT INCLUDED. I HAVE READ MANY COMPLAINTS ON, THE INTERNET, ABOUT THE SAME PROBLEM AND THOSE PEOPLE WERE NOT INCLUDED IN THE RECALL. I WOULD APPRECIATE CONSIDERATION OF INVESTIGATION INTO POSSIBLE EXTENSION OF THE RECALL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979093April 18, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE LOST POWER AND SLOWED DOWN WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS BEING DRIVEN FOR LONG PERIODS OF TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS OVERHEATING AND GOING INTO A SAFETY MODE, WHICH CAUSED THE TRANSMISSION TO SHUT DOWN. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. ..UPDATED 05/15/17 *BF UPDATED 10/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967512March 21, 2017
FUEL/PROPULSION SYSTEM
VEHICLE EXPERIENCED ODOR OF RAW GASOLINE IN VENTILATION SYSTEM TO PASSENGER COMPARTMENT WHILE VEHICLE WAS ON, PARTICULARLY AFTER STARTUP. THIS ODOR COULD ALSO BE SMELLED ON THE EXTERIOR OF THE VEHICLE. VEHICLE WAS TAKEN TO DEALER AND IT WAS DETERMINED THAT A FUEL PRESSURE SENSOR LEAK WAS THE PROBLEM AND PERFORMED REPAIR. AFTER THE VEHICLE WAS REPAIRED, A WEB SEARCH SHOWED THAT THIS SAME PROBLEM HAD A SAFETY RECALL ON THIS SAME VEHICLE (12V-069), BUT THIS VEHICLE JUST "OUT OF THE VIN RANGE" FOR THE RECALL. THE SAFETY RECALL SHOULD BE EXTENDED AND OWNERS ADVISED OF THIS SAFETY ISSUE THAT MAY OCCUR, POTENTIALLY CAUSING A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966189March 15, 2017
STRUCTURE:BODY
DURING RAIN, WATER LEAKS AND WILL DRIP RIGHT ON TOP OF FEET AREA UNDER THE DRIVER SIDE DASH, RIGHT ONTO OUR FOOT. MANY USER ALSO HAVE THE SAME ISSUE AS REPORTED ON THE JUKEFORUMS.COM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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