Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#11660291May 11, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
The Forward Collision Mitigation camera failed, prompting the center screen to continuously blink and beep uncontrollably with no ability to turn off the blinking or beeping. The constant blinking locks up all controls such that you are unable to adjust any of the settings, and the constant beeping is loud enough to cause the driver to be unable to reasonably hear their surroundings and cause annoyance/agitation to the driver. The problem was inspected & diagnosed by Valley Mitsubishi in Longmont, CO. The problem first appeared on [XXX] with the warning light first coming on in the morning and the continuous blinking/beeping/lockup occurring by evening that same day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657700April 30, 2025
ENGINE
The contact owns a 2023 Mitsubishi Outlander PHEV. The contact stated while driving at various speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656030April 22, 2025
STRUCTURE, SUSPENSION
The contact owns a 2007 Mitsubishi Outlander. The contact stated that while depressing the brake pedal and attempting to make a left turn, the cross member attached to the control arm failed. The contact stated that the vehicle was towed to the residence. The vehicle was not taken to a dealer or an independent center to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 20V279000 (STRUCTURE, SUSPENSION); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 205,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655734April 21, 2025
AIR BAGS, STRUCTURE:BODY, WHEELS
On approximately the 12th of May 2023 i was driving home, and while i was driving the TieRod from the passenger side came loose and caused me to lose control and this was due to the crossmember being rusty as per the recall, description.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653563April 8, 2025
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, STEERING
The car has severe rust on the frame to the point of the rust corroding a hole in the frame making it unsafe to drive. Black paint has been applied to conceal the extent of the rust, demonstrating clear intent to mislead and a disregard for human safety. The catalytic converter has been aftermarket welded into place and failing emissions. Other repairs needed cannot be done because the rust damage is to bad for mechanics to risk removing the bolts. Yes, the car is available for inspection. This dealership endangered my life, the lives of my loved ones and other drivers on the road with us by allowing us to drive a car with a damaged frame with could have caused a major accident. I took the car to my mechanic and the dealership's mechanic of choice and both said the car is unsafe to drive. The car was inspected by the Peachtree Mitsubishi Service Center and for whatever their reason may be, they told us the car was in great condition. After driving the car for a couple of weeks, we noticed the fumes and a knocking noise under the car. Also, the check engine light was on and the Peachtree Mitsubishi Service Center said it was the tire pressure. Despite my attempts to resolve this matter with the dealership directly, they have refused to take responsibility for their actions. I believe their practices violate consumer protection laws and pose a significant risk to public safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652593April 3, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2018 Mitsubishi Outlander. The contact stated while attempting to park the vehicle, the contact became aware that the rearview camera was inoperable. The contact stated that the rearview camera failed to function properly, and the camera image appeared blank. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649285March 19, 2025
FUEL/PROPULSION SYSTEM
My 2022 Mitsubishi Outlander SEL special edition was purchased in December 2022. In February 2024, the fuel pump went out the dealership said it was not a recall, however it was covered under my warranty. Now, March 2025, my fuel pump has went out again. This is the second time and the third fuel pump counting the original in the vehicle. Even though it’s covered by warranty, it is still not a recall? How can a fuel pump go out two times in three years?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648918March 18, 2025
SUSPENSION
The contact owns a 2007 Mitsubishi Outlander. The contact stated that while driving approximately 30 MPH over a bump in the road, and the front passenger’s side tie rod was fractured due to a corroded cross member, and the vehicle was undrivable. The vehicle was towed to the local dealer who diagnosed that the front cross member and tie rod assembly needed to be replaced. The vehicle was not yet repaired. The contact stated that the VIN was included in the NHTSA Campaign Number: 16V458000 (SUSPENSION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647273March 9, 2025
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
Since I bought my car in 2021 the air bag system sensor goes off as well as the seatbelt light even if my seatbelt is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646872March 6, 2025
POWER TRAIN
Cvt transmission bad at 81,000 miles as well as the transfer case causing delay in shifting and rough shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646310March 4, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Radio does a hard reset all on its own, we lose backup camera, alerts and all safety functions that are built into the radio for adjustment. Also get collision warning stating it’s not working. Radio is no longer working. We asked the dealer and they said it’s going to be a recall very soon when we went in for an oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645720March 1, 2025
VISIBILITY/WIPER
Front windshield wiper motor went out and wipers no longer work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644957February 26, 2025
POWER TRAIN, ENGINE
I bought a Mitsubishi outlander 2016 and just in couple of month the car doesn’t want to engage on the transmission , the SUV doesn’t go forward or backwards, it sound like the engine tend to try but the car doesn’t move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644643February 24, 2025
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
This vehicle has been deteriorating since around the 10-15k miles. One of the recalls should have fixed something that was happening to my heater /ac not turning on. I would turn on the vehicle and the fan wouldn't turn on. I had turn off and restart the vehicle. this has happened multiple times. The display panel will turn off randomly while driving. the main problem is my car drifts to side. really bad. I feel really unsafe in it. i had to pay outside company to see what it was and have them continue to align my tires because it gets so shaky. i can't even attach a hitch to this. the car shifts to the sides really bad, even over the smallest bumps at low mileage. someone from one of the dealerships told me there was nothing wrong with my tires (i asked them to check it when I went for a recall). i was told the vehicle feels different b/c mitsubishi motor is now made by nissan. he thought i was dumb or something. i haven't been able to get this fixed b/c idk what to do. im not hte car expert. they are. i have to constantly align the wheels but i've pretty much exhausted how many times I can get them aligned. now apparently my shocks are bad? and mitsubishi won't sell the shocks to an outside auto repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643805February 19, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I purchased my 2024 Outlander in August and drive 150 miles daily, Monday to Friday. Since November, with only 2,500 miles on it, I've experienced recurring issues: 1. Adaptive cruise control turns off frequently 2.Forward collision light comes on unnecessarily often several times daily (when starting, driving and when cruise is on) 3.Vehicle brakes suddenly on the interstate 4.Random forward crash light warnings I've taken it to the shop five times, with the following repairs: 1.Radar adjustment (done several times) 2. Radar sensor recalibration (several times) 3. Replacement of forward distance warning sensors 4. Front bumper bracket replacement due to bend 5. Mitsubishi has been involved on 4 occasions 6. I have called and put in a complete with Mitsubishi three times and they always say they will contact me with a resolution within a few days and I have never heard back with any resolution. 7. We have also been made aware that this does not follow the owners manual and has also caused air bags to go off in other situations which has injured customers. Despite these repairs, the issues persist. On January 24, 2025, Valley Imports left a voicemail stating that Mitsubishi acknowledged it's a known issue with some Outlanders, but they don't have a reliable fix.I do have this voicemail but it is to large for me to upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639325January 29, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
The contact owns a 2025 Mitsubishi Outlander PHEV. The contact stated upon pulling into her neighbor's driveway while depressing the brake pedal, the vehicle accelerated unintendedly and crashed into a brick wall that was 4 feet away. The brick wall was damaged. The air bags did not deploy. The contact stated that upon shifting to reverse while depressing the brake pedal, the vehicle accelerated unintendedly onto the road. The contact continuously depressed the brake pedal and the vehicle stopped in the middle of the road. The contact turned off the vehicle for a moment. The contact then restarted the vehicle and was able to safely pull to the side of the road. The contact stated that the regenerative braking mode was engaged at the time the incident occurred. The contact stated that there was a passenger in the front passenger's side seat at the time the incident occurred. The contact stated that the mason who provided an estimate of the brick wall damage and repair stated that the brick wall was severely damaged as if the vehicle that crashed into it was going at a high rate of speed. There was no injury sustained. No police report was filed. The vehicle was towed to an auto collision repair shop to be repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the dealer for assistance. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 985.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11638884January 27, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
When opertaing vehicle it my parking sensor error message was given giving false reading. I was told because of this scratch i need to replace the sensor. I think its a bad design flaw n there are charging me 800 in parts and labor even though its under warranty This can cause false reading and some one can get hurt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638649January 26, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
1) 12/20/2024: Took the car to a Mitsubishi dealer as the 'Check Engine Light' was ON for a few days. They erased the code but could not diagnose the cause. Returned home and could NOT charge the car using the same standard outlet (level 1) I used since I bought the car. The instrument cluster displayed the following (Please see Pic 1): a) Error message 'PHEV System Fault, Service Required'. b) Check engine light. c) Forward Collision Mitigation System [FCM] OFF warning light. d) Rear Automatic Emergency Braking [Rear AEB] system OFF warning light. e) Plug-in hybrid EV system warning light. Since 12/20/2024, I have been driving the car with these serious safety issues. 2) 1/2/2025: 'On-board charger' was replaced by the dealer. But the same error continued. Per dealer invoice, they "performed drive cycle pattern 3 and the code returned". Obviously under certain conditions, the erased code returned. 3) Since mid-November, 2024, I have been noticing two different EV range mileage. Please see Pic 2. My phone app showed (on 1/26/2025) a 51 mile EV range whereas the instrument cluster showed only a 39 mile range. All the errors still remain as of 1/26/2025. 4) Opened a case with Mitsubishi but they are refusing to respond with updates. With so many safety issues due to 'PHEV System Fault', I am afraid of taking the car out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638638January 26, 2025
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
My car started with remote starter app x2. I went out to the car and it would not start. Indicator light said to put fob near start button. Still didn't start. Jump started and had multiple malfunction lights on. Replaced batter with brand new battery. Followed all instructions. Forward collision and blinds pot warning malfunction errors persist and those features will not work. Research shows this can can severe vehicle malfunction and cause an accident. Dealer can't look at it for 8 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638464January 25, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The touchscreen does not work. This creates a safety issue as hands free driving is no longer am option. There are 1000s of complaints directly to Mitsubishi and they're not doing anything about it. The response is basically "we're aware our equipment failed, go to a dealership and pay to have it replaced" That should not be the consumer's out of pocket cost as Mitsubishi is fully aware of faulty equipment and needs to be held responsible. Everyone's safety is at risk because of this default.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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