MINI Cooper Complaints

4,588 consumer complaints on file.

#10644814October 15, 2014
POWER TRAIN
LA TRANSMISION ESTA FALLANDO,CUANDO LLEGA A LAS 2100 RPM EL SIGUIENTE CAMBIO O SEA LA 4TA CAMBIO NO ENTRA O TARDA EN ENTRAR LO Q PASA ES ENTONCES SUBEN LAS RPM Y SE ACELERA EST ES CONSTANTE ,EN LAS PRIMEROS MINUTOS TRABAJA BIEN LUEGO DE UNOS CUANTOS MINUTOS DE RODAR ESQUE COMIENZA A MOLESTAR NECESITA ARREGLO INMEDIATO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644278October 13, 2014
STEERING, ELECTRICAL SYSTEM
POWER STEERING SYSTEM FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10644009October 11, 2014
ENGINE, STRUCTURE
THE DEALER INFORMED ME MY OIL FEED LINES TO THE TURBO WERE LEAKING AND WOULD NEED TO BE REPLACED SOON. AFTER DOING SOME RESEARCH FOUND THE COUPLINGS THAT ATTACHES THESE LINES TO THE TURBO ARE DEFECTIVE. THE DEALER SAYS THERE IS NOT A RECALL AND WILL COST APPROX: $1200.00. THE DEALER INSTALLED A TURBO SHIELD TO HELP WITH THE HEAT THAT IS CAUSING THE LINE TO PREMATURELY FAIL. WITH SO MANY AFFECTED SHOULDN'T MINI BE FIXING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643598October 9, 2014
STEERING
THE POWER STEERING ON MY 2005 MINI COOPER FAILED WHILE I WAS DRIVING THE CAR. FORTUNATELY I WAS TRAVELING AT A SLOW RATE OF SPEED WHEN THIS INCIDENT OCCURRED. I HAVE DISCOVERED THAT THIS IS NOT AN UNCOMMON PROBLEM IN A MINI AND THAT MINI IS WELL AWARE OF THE PROBLEM. THIS PART IS READILY AVAILABLE IN ALL DEALERSHIPS AND PARTS STORE INVENTORIES. IT IS MY UNDERSTANDING THROUGH READING DISCUSSION ON THE INTERNET THAT MINI HAS EXTENDED THE WARRANTY IN 2002 TO 2005 MINIS UP TO 13 YEARS AND 100,000 MILES. MINE IS NOT COVERED AND I INCURRED A COST OF ALMOST $1,300 FOR REPLACEMENT OF THE DEFECTIVE PARTS. I HAVE NEVER IN MY 50 YEARS OF DRIVING HAD A POWER STEERING FAILURE UNTIL THIS INCIDENT. IF I HAD BEEN TRAVELING AT A HIGHER RATE OF SPEED THIS POWER STEERING FAILURE MAY HAVE RESULTED IN DEATH OR SERIOUS INJURY TO MYSELF OR OTHERS. SINCE THIS IS A FAIRLY LOW VOLUME VEHICLE THE PROBLEM MAY NOT BE AS QUICKLY NOTICED BY YOUR DEPARTMENT AS IF IT WERE A FORD FOCUS OR HONDA CIVIC. .I HAVE GREAT CONCERN ABOUT THIS PROBLEM.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641158October 3, 2014
AIR BAGS
I HAVE CONTACTED MINI USA OVER THE PAST 3 YEARS ON OUR PASSENGER SEAT BELT WARNING COMING ON AND NOT GOING OFF. I HAVE RESEARCHED AND FOUND THAT MULTIPLE MINI OWNERS FROM 2006 ON UP AND BMW OWNERS HAVE HAD THE SAME PROBLEM. IN 2006 MINI DID A RECALL AND ALSO DID A RECALL ON THE BMW MODELS BUT ARE NOW PLAYING GAMES AND HAVE OFFERED TO DROP THE 1600 FEE TO 800 DOLLARS. I'M UPSET TO THINK THAT THEY FEEL MY SAFETY IS NOT THEIR CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640907October 2, 2014
STEERING
LOUD WHINE FROM POWER STEERING PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640490October 1, 2014
ENGINE
TURBO OIL LINE LEAK, DEALER WANTS $3300 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640183September 30, 2014
AIR BAGS
REPORTING SERIOUS RECALLABLE SAFETY ISSUE WITH MINI COOPER AIR BAG SYSTEM! MY DEALER JUST CALLED TO TELL ME THE ENTIRE PASSENGER SEAT MUST BE REPLACED AT AT A COST OF OVER $2500. THERE IS A SHORT IN THE AIRBAG SENSOR IN THE PASSENGER SEAT. I BELIEVE THIS IS A DEFECTIVE COMPONENT SAFETY EQUIPMENT ISSUE THAT SHOULD BE FIXED UNDER A RECALL OR EXTENDED WARRANTY. "PASSENGER AIRBAG OFF" INDICATOR TURNS ON WHILE DRIVING AND REMAINS ON FOR THE DURATION OF THE DRIVE. PASSENGER SEAT WAS OCCUPIED BY A PASSENGER WEIGHING APPROX 135 POUNDS WITH SEAT BELT PROPERLY FASTENED. THERE IS NO WAY TO MANUALLY TURN ON THE PASSENGER AIRBAG AND BYPASS THE SEAT SENSOR. THIS IS A KNOWN ISSUE WITH THE MINI COOPER AND IS DISCUSSED ON ONLINE ENTHUSIAST FORUMS, WITH MINI USA DEALERSHIP NOW CHARGING FROM $2500 TO REPLACE THE ENTIRE PASSENGER SEAT. MINI USA DEALERS STATE THAT THE ISSUE IS AN ELECTRICAL ISSUE WITH THE SEAT SENSOR AND THE ENTIRE SEAT MUST BE REPLACED. FOR HOW LITTLE THE PASSENGER SEAT IS USED IN MY VEHICLE, IN MY OPINION THIS IS A DEFECT AND NOT A WEAR-AND-TEAR ISSUE. I HAVE NEVER OWNED A CAR THAT HAD A VITAL SAFETY ISSUE ARISE SUCH AS THIS I ALSO NOTE THAT YOU HAVE RECEIVED A NUMBER OF COMPLAINTS ABOUT THIS SAFETY ISSUE FROM OTHER OWNERS. IT IS A COMMON COMPLAINT ON CONSUMER BLOGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640153September 30, 2014
POWER TRAIN
LEADING UP TO INCIDENT CAR WASN'T SHIFTING SMOOTHLY AND WOULD BECOME STUCK I THIRD GEAR WITH YELLOW GEAR LIGHT WITH EXCLAMATION ILLUMINATED. IF YOU STOP AND TURN ENGINE OFF THEN START AGAIN THE LIGHT TURNS OFF AND CAR DRIVES NORMAL. YESTERDAY THE CAR SLAMMED INTO PARK WHILE DRIVING 25MPH. GEAR SELECTOR WAS IN DRIVE THE WHOLE TIME. YELLOW GEAR LIGHT CAME ON WITH EXCLAMATION MARK AND TRIP COMPUTER SAID CRUISE CONTROL MALFUNCTION. CHECK ENGINE LIGHT ALSO CAME ON. CAR WOULD NOT START. HAD TO BE TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638779September 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638795September 24, 2014
ENGINE
CAR SEVERELY OVERHEATED. MELTED COOLANT SYSTEM MANIFOLD AND HOSING PIPE. REPAIR COST $1,100+. DAYS LATER CRACK IN WATER PUMP GREW. IMMEDIATE CAR MALFUNCTION OCCURRED RESULTING IN TOWING THE CAR TO MT LAUREL MINI. THEIR ASSESSMENT WAS THAT COOLANT WAS FOUND ON THE DIPSTICK OF THE ENGINE OIL. RECOMMENDED A NEW ENGINE. CURRENTLY FIGHTING TO HAVE COMPANY COVER ALL COSTS AND DAMAGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638417September 23, 2014
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHEN THE VEHICLE MADE A RIGHT TURN AT 50 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO GET THE STEERING WHEEL TO STRAIGHTEN. THE DEALER STATED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638501September 23, 2014
AIR BAGS
AIR BAG MALFUNCTION LIGHT WENT ON AND STAYED ON. IT DID GO OFF WHEN A PASSENGER SAT IN THE SEAT. SENSOR SWITCH HAD TO BE REPLACED, A COSTLY JOB. SEAT WAS REPLACED. THE ONLY WAY I RECOGNIZED THE ERROR WAS WHEN THERE WAS NO PASSENGER. I FEEL THAT IF I ALWAYS DROVE WITH A PASSENGER I WOULD NOT HAVE KNOWN OF THE MALFUNCTION. THIS PROBLEM IS NOT UNKNOWN TO THE MANUFACTURER AS IT HAS BEEN DISCUSSED ON WEBSITES AND WHEN MENTIONED TO NON MINI REPAIR SHOPS, THEY WERE AWARE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637938September 22, 2014
STEERING
I WAS DRIVING ROUGHLY 30 MILES AND HOUR WHEN THE POWER STEERING WENT OUT ON ME IN A TURN. ALMOST HIT ONCOMING TRAFFIC PRIOR TO STOPPING IN THE MIDDLE OF THE ROAD. I DROVE IT TO A NEARBY PARKING LOT WHERE IT SAT FOR TWO WEEKS BEFORE A LOCAL MECHANIC COULD LOOK AT IT. I WAS QUOTED AT OVER $1,500 TO FIX THE PART BECAUSE THE WHOLE ELECTRONIC POWER STEERING CONTROL BOX HAS TO BE REPLACED DUE TO THE WAY IT WAS MANUFACTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637939September 22, 2014
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
MY CAR STARTED TO ACT FUNNY. ALMOST SOUNDING LIKE IT WAS SUFFOCATING. IT WOULD DIE ABOUT TEN TO FIFTEEN TIMES EVERY MORNING BEFORE I WOULD FINALLY GET THE CAR STARTED. IT WOULD SHUT OFF WHEN I STOPPED AT INTERSECTIONS. THE ONLY TIME IT RAN DECENT WAS WHEN I WAS DRIVING HIGHWAYS SPEEDS FOR 20 MINUTES OR MORE. I CHANGED OUT FILTERS, SPARK PLUGS, AND FLUIDS BUT NONE OF IT CHANGED THE WAY IT WAS RUNNING. COME TO FIND OUT IT THAT THE CHAIN AND CHAIN TENSIONER HAD BROKEN. THIS DAMAGE CAUSED ROUGHLY $1000 TO FIX. LUCKILY I CAUGHT IT IN TIME BEFORE IT DID ADDITIONAL DAMAGES TO THE CRANK SHAFT. WITH LOW MILES THE MECHANIC EVEN TOLD ME ITS A FAULT PART AND BRAKES EASILY. HE HAS HAD TO REPLACE NUMEROUS AMERICAN MODEL MINIS IN ITALY. MY COUNTRY CODE IS 39 IF YOU CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637116September 17, 2014
AIR BAGS
MY PASSENGER AIR BAG SENSOR LIGHTS GOES ON AND OFF. IT DOES NOT MATTER IF A PERSON IS IN THE SEAT. I DON'T KNOW IF THE AIR BAGS WILL WORK OR NOT. MY RESEARCH ON THE INTERNET SUGGEST THIS IS A COMMON PROBLEM WITH THE MININ PASSENGER WEIGHT SENSOR SIMILAR TO THE ONES IN BMWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633812September 16, 2014
AIR BAGS
RIGHT SEAT AIR BAG OCCUPANCY PAD SENSOR CAUSES AIRBAG LIGHT TO STAY ON. THE SENSOR HAS BEEN TESTED AND IS INOPERATIVE. BMW HAS A RECALL FOR ALL THEIR VEHICLES WITH THE SAME SENSOR. MINI COOPER NEEDS TO BE HELD ACCOUNTABLE FOR THIS FAULTY DESIGN AND HAVE TO REPLACE THE OCCUPANCY SEAT SENSOR AT NO COST TO THE OWNERS. THIS REPAIR COST AROUND $1300.00. IF THIS IS NOT REPAIRED IT COULD PREVENT THE AIR BAGS FROM DEPLOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633101September 15, 2014
EQUIPMENT ADAPTIVE/MOBILITY, AIR BAGS
SAW ON THE WEB THAT MINI RECALLED AND THEN EXTENDED WARRANTY RECALL ON AN AIRBAG MALFUNCTION. THE LIGHT CAME ON A FEW DAYS AGO, BUT I CAN NOT FIND ANY INFORMATION AS TO THE TRUTH IN THAT STATEMENT. SUPPOSEDLY 10 YEARS OR 150,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633394September 15, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FROM INITIAL DELIVERY THE SPEEDOMETER INDICATES A SPEED THAT IS 8% OVER ACTUAL. I HAVE FILED SEVERAL COMPLAINTS WITH MINI TO GET THIS CORRECTED. THEY TELL ME THEY HAVE BEEN TRYING TO CORRECT THE PROBLEM SINCE THE INTRODUCTION OF THE 2010 MODEL. IN ORDER TO ACCURATELY MONITOR MY SPEED, I USE AN APP ON MY IPHONE THAT USES GPS TO DISPLAY ACTUAL SPEED. WHEN USING THE IPHONE FOR THIS PURPOSE, I PLACE IT ON THE DASH. MY CONCERN IS THAT THE IPHONE CAN BE A DISTRACTION AND THUS A SAFETY HAZARD. I SUSPECT OTHER DRIVERS ARE USING THIS OR OTHER METHODS TO MONITOR THEIR ACTUAL SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633032September 14, 2014
STRUCTURE:BODY, WHEELS, ENGINE
OUR 2012 MINI COOPER COUNTRYMAN WAS PARKED IN PARKING GARAGE. WITHIN MINUTES OF SHUTTING IT OFF THE ENGINE CAUGHT ON FIRE WHICH SPREAD QUICKLY. THE CAR WAS COMPLETELY DESTROYED. OTHER CARS NEXT TO IT WERE AFFECTED AND THE FLOOR OF THE PARKING GARAGE WAS CLOSED DUE TO DAMAGES. THIS IS VERY SERIOUS AND DANGEROUS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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