MINI Cooper Complaints

4,588 consumer complaints on file.

#10778205September 28, 2015
AIR BAGS
PASSENGER AIRBAG LIGHT SAY LITE EVEN THOUGH NO ONE IS SEATED IN THE PASSENGER SEAT. DEALER SAID KNOWN ISSUE BUT NOT PART OF RECALL. QUOTED A VERY HIGH PRICE TO HAVE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778099September 28, 2015
STEERING
POWER STEERING FAILED AND DIFFICULT TO STEER. POWER STEERING WOULD THEN CUT IN AND OUT. WARRANTY REPAIR BY MINI DEALER ON SEPTEMBER 16, 2015 REPLACED STEERING PUMP BUT POWER STEERING HOSE LEAK WAS NOT COVERED BY WARRANTY AND CHARGED $607.59 TO DO ALL NECESSARY REPAIRS FOR THE POWER STEERING TO WORK. THE LACK OF CONSISTENCY OF HAVING POWER ASSIST STEERING OR NOT COULD CONTRIBUTE TO AN ACCIDENT SINCE THERE IS NO WAY TO PREDICT THE AMOUNT OF EFFORT TO STEER THE CAR. THE NEEDED POWER STEERING REPAIRS WERE NOT FREE BUT COST $607.59.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776445September 24, 2015
AIR BAGS, SEATS
THE WEIGHT SENSOR IN THE FRONT PASSENGER SEAT THAT DETERMINES WHETHER TO DEACTIVATE THE AIRBAG WHEN A CHILD IS SEATED, OR IF THE SEAT IS UNOCCUPIED, IS BROKEN. THIS HAS CAUSED THE FRONTAL AIRBAG TO BECOME PERMANENTLY DEACTIVATED AT ALL TIMES. THERE HAS BEEN A RECALL OF OTHER CARS FOR THIS ISSUE, BUT BMW REFUSES TO INCLUDE MY VEHICLE DESPITE IT BEING THE SAME YEAR AND EXPERIENCING THE IDENTICAL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776458September 24, 2015
AIR BAGS
RECALL NOTICE NO. 15V-205 WAS RECEIVED JUNE 2015 FOR FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR. AS OF 24 SEPTEMBER 2015, DEALER STILL DOES NOT HAVE PARTS OR "INFORMATION" ON RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775395September 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767526September 22, 2015
ENGINE
WHEN DRIVING DOWN THE HIGHWAY AT 60 MPH, THE ENGINE LOST POWER AND HAD A HARD TIME GETTING IT TO THE NEAREST EXIT FOR SAFETY. WHEN I STOPPED THE CAR I ATTEMPTED TO CHECK THE FLUID LEVELS BUT THE CAR WAS TOO HOT TO CHECK AND I WAITED FOR ABOUT AN HOUR TO COOL. WHEN I WAS ABLE TO CHECK ALL LEVELS DOWN, INCLUDING THE OIL, WHICH I JUST HAD A CHANGE IN LESS THAN A WEEK PREVIOUS TO THIS INDENT. THE OIL LEVEL WAS DOWN 2 1/2 QUARTS AND THE WATER LEVEL WAS BELOW THE SAFETY LEVEL. WHEN I TOOK IT TO MY INDEPENDENT CERTIFIED BMW MECHANIC, HE ADVISED THAT THE TIMING BELT NEEDED TO BE REPLACED. I CALLED BMW AND MINI CORPORATE OFFICES AND THEY BOTH STATED THAT I SHOULD TAKE IT TO THE DEALERSHIP AND THEY MAY BE ABLE TO FIX AT A REDUCE COST. UPON FURTHER QUESTIONING, AND THEM STATING THAT THEY MAY NOT ASSIST DUE TO AGE, I CAME TO THE CONCLUSION THAT THE LIKELIHOOD OF THEM ASSISTING WAS ZERO. THEY STATE THAT THE WARRANTY WAS NO LONGER COVERING AND THAT THE CAR HAD TOO MANY MILES, 85K. I PREVIOUSLY HAD THE THERMOSTAT REPLACED, THE AIR INTAKE VALVE REPLACED, THE OIL PUMP REPLACED, AND NOW THE TIMING BELT TO THE SUM OF $4300 IN THE PAST YEAR AND HALF. WILL NEVER PURCHASE ANOTHER AND WILL NEVER ENCOURAGE ANYONE ELSE TO PURCHASE A BMW OR MINI PRODUCT. I WILL PAY AND CONTINUE TO DRIVE, BUT WILL PUT A MESSAGE ON IT TO NOT ASK ME OR COMMENT ON THE "CUTENESS" OF THE CAR BECAUSE IT IS A PIECE OF JUNK! I WOULD HAVE EXPECTED TO GET AT LEAST 200K OUT OF IT BEFORE THESE MAJOR REPAIRS SHOULD HAVE EVER OCCURRED! VERY FRUSTRATED, NOT TO MENTION DISAPPOINTED IN THIS HIGH PERFORMANCE VEHICLE THAT SELLS ITSELF WITH A SIMPLE DRIVE, BUT MECHANICALLY IS NOT SUPPORTED BY ITS MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767468September 22, 2015
AIR BAGS
MY SON HAS A 2009 MINI COOPER CLUBMAN AND THE AIRBAG LIGHT STAYS ON THERE IS A RECALL ON THE 2008 MINI COOPERS BUT NOT THE 2009 THE CODE FOR THE AIR BAG LIGHT IS THE SAME AS THE 2008 CODE I AM WONDERING WHY THE 2009 MINI IS NOT RECALLED ALSO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766379September 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766294September 20, 2015
UNKNOWN OR OTHER, ENGINE, FUEL/PROPULSION SYSTEM
2007 MINI COOPER HARDTOP PURCHASED MAY 7, 2015 SUFFERED MAJOR ENGINE FAILURE DUE TO MANUFACTURER DEFECTIVE TIMING CHAIN & TIMING TENSIONER ISSUES, RESULTING IN LOUD TICKING INSIDE OF THE ENGINE ON THE PASSENGER SIDE..ESTIMATES TOTALING UP TO $2400.00 IN REPAIRS.....VEHICLE AT THIS POINT IS INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765197September 18, 2015
AIR BAGS
I COMPLAINED WITH MINI COOPER BACK IN 2011 WHEN MY WARRANTY EXPIRED AND DEALERSHIP SAID THAT REPLACEMENT WILL BE DONE OUT OF POCKET. I HAVE BEEN DRIVING MY CAR AT RISK; MORE OFTEN THAT NOT, I DO NOT DRIVE MY CAR WITH A PASSENGER IN THE FRONT SEAT. FAST FORWARD TO 2015 WITH RECALL BUT UNABLE TO EXECUTE THE RECALL DUE TO LACK OF PARTS. NHTSA SHOULD INVESTIGATE WHAT THE CAUSE OF DELAY AND SINCE THE ORIGINAL PART WORKS ALBEIT BAD DURABILITY, FORCE MINI COOPER/BMW TO PERFORM STOP GAP REPAIRS WITH OLDER PARTS, BYPASS SENSOR OR CHANGE SOFTWARE CODE TO DISREGARD BAD SENSOR INPUT. THE BURDEN IS TOO GREAT FOR ME TO USE MY CAR WITH NO PASSENGER OR PASSENGER AT RISK. STOP GAP REPAIRS, INCLUDING CHANGING THE SOFTWARE CODE AND ELIMINATE SENSOR INPUT TO DISABLE THE AIRBAG CAN BE A TEMPORARY REPAIR. HOW HARD IS IT FOR BMWQ TO SHORT OR "FAKE" THE SENSOR SIGNAL, SO THE SYSTEM WOULD NOT DISABLE THE AIRBAG; HENCE IT WOULD DEPLOY WHEN THERE'S A PASSENGER ONBOARD. PUT A STICKER ON THE DASHBOARD THAT SAYS AIRBAGS ARE TEMPORARY ACTIVE AND CHILD SEATS NOT ALLOWED. MY SAFETY INSTINCT TELLS ME IT IS PREFERRED TO HAVE THE AIRBAG ACTIVE AND DEPLOY WHEN NEEDED. THE NUMBER OF POTENTIAL CHILD SEAT IS MOST LIKELY A VERY LOW NUMBER THAT MOST OWNERS WOULD PREFER TO HAVE AN ACTIVE AIRBAG. IT IS UNACCEPTABLE THAT THIS IS TAKING SO LONG, AND PUTTING THE OWNERS AT RISK WHEN THERE ARE STOP GAP MEASURES AVAILABLE. BYPASSING THE SENSOR AND HAVING THE AIRBAGS ACTIVE SEEMS TO BE THE MOST LOGICAL ONE EXCEPT NHTSA MAY BE THE PROBLEM FOR COMING UP WITH AUTO-SENSORS TO PREVENT CHILD SEAT ACTIVATION. NHTSA SHOULD MAKE A CHOICE AND DECIDE WHAT IS MORE IMPORTANT, SAFETY OF THE PASSENGERS, OR HAVING TO GIVE BMW INSTRUCTION AND WAIVERS TO ALLOW STOP GAP AND NOT PUT ME AND MY PASSENGERS AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764615September 17, 2015
STEERING
MY MINI COOPER HAS A PROBLEM WITH THE POWER STEERING PUMP THAT WILL EVENTUALLY CAUSE AN ACCIDENT. I NOTICED THAT 2002 THROUGH 2005 HAS BEEN RECALLED BECAUSE OF THIS ISSUE BUT NOT 2006? AND NOW I HAVE AN ISSUE WITH MY POWER STEERING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764041September 16, 2015
AIR BAGS
FRONT PASSENGER AIRBAG SIGN WAS COME OUT, EVEN THOUGH PASSENGER IS SEATING AND GETTING SEAT BELT. ANY DAMAGE DIDN'T BE GOTTON ON THE PASSENGER SEAT, IT IS JUST SUDDENLY APPEARED. IT WILL MAKE SERIOUS SITUATION WHEN I GET ACCIDENT. AIRBAG IS REALLY RELATED WITH SAFETY. I STRONGLY BELIVE THAT IT HAS TECHNICAL PROBLEM AT MINI. THIS PROBLEM WILL COME OUT MORE AND PEOPLE MAY BE INJURED BY THIS PROBLEM. I SAW ARTICLE ABOUT AIRBAG PROBLEM AT MINI, AND MINI MADE A PROGRAM THAT RECALLS TO FIX AIRBAG MAT. HOWEVER, IT AFFECTS TO UNTIL 2008MINI. I DON'T THINK THIS PROBLEM ONLY AFFECTS TO UNTIL 2008 MINI. BWM MINI HAVE TO INVESTIGATE NEWER MODEL AND RECALL THE PASSENGER SEAT AIRBAG AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764078September 16, 2015
ENGINE
THE TIMING CHAIN ASSEMBLY IS FAILING AFTER HAVING THE CAR FOR LESS THAN 5,000 MILES AFTER BUYING IT USED FROM A MINI DEALERSHIP WHO HAD PERFORMED THEIR USUAL INSPECTIONS AND RESALE MAINTENANCE. APPARENTLY THE TIMING CHAIN IS INSIDE THE ENGINE CASING AND THE METAL CHAIN RUNS ALONG A PLASTIC GUIDE. THE TOP PORTION OF THE PLASTIC GUIDE HAS, IT APPEARS, FAILED, CAUSING A VERY LOUD ENGINE NOISE AND RISKING COMPLETE TIMING FAILURE WHICH, OF COURSE, COULD POTENTIALLY PRESENT SERIOUS MECHANICAL AND SAFETY ISSUES IF IT HAPPENS AT HIGH SPEED. I HAVE FOUND WIDE REPORTS OF THIS HAPPENING SIMILARLY IN OTHER CARS, HOWEVER AFTER A QUICK SEARCH, I DON'T SEE THIS ISSUE LISTED ON THIS NHTSA SITE, SO I THOUGHT IT SHOULD BE ADDED. SEE THESE LINKS FOR REFERENCE: HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS/CONSUMERS-COMPLAIN-OF-MINI-COOPER-TIMING-BELT-FAILURES-080113.HTML AND HTTP://BLOG.AUTOWORKSTX.COM/2014/10/MINI-COOPER-TIMING-CHAIN-ISSUES/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764164September 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ THE CONSUMER STATED SHE PAID FOR AN AIR BAG SENSOR TWO YEARS. UPDATED 12/15/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763831September 15, 2015
ENGINE
WHILE SITTING AT A RED LIGHT THE ENGINE SHUT OFF AND WOULD NOT START, CAR HAD TO BE TOWED. A FEW DAYS LATER IT WAS FOUND THAT THE TIMING CHAIN HAD BROKE. WITH ONLY 69,000 MILES IT IS UNHEARD OF THAT A TIMING CHAIN BREAKS. THE REPAIR COST WAS $5159.60.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763440September 14, 2015
POWER TRAIN
DRIVING HOME FROM WORK AS USUAL, I WAS EXITING THE HIGHWAY WHEN I FELT A JOLT FROM THE ENGINE COMPARTMENT, THE ENGINE SEEMED TO SPUTTER AND AS SOON AS I SLOWED DOWN TO 30 MPH OR SO THE CAR WOULD NOT SHIFT BACK UP TO THE HIGHER GEARS. LUCKILY I WAS ONLY A QUARTER MILE FROM HOME SO I PUT THE HAZARD LIGHTS ON AND DROVE VERY CAREFULLY INTO MY DRIVEWAY. I PUT THE CAR IN PARK AND GOT OUT TO LOOK UNDER THE HOOD TO SEE IF ANYTHING WAS DRASTICALLY WRONG ( ANY LEAKS, SMOKE, ETC.). NOTHING APPEARED TO BE MALFUNCTIONING SO I PUT THE CAR BACK INTO DRIVE AND INSTANTLY STALLED THE ENGINE . I THEN CALLED A TOW TRUCK TO HAVE IT TOWED TO MY LOCAL MINI COOPER DEALERSHIP TO DIAGNOSE THE ISSUE. I WAS TOLD IT WOULD NEED AN ENTIRELY NEW CVT TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763268September 11, 2015
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING THE CAR FOR A 300 MILES TRIP, NEVER HAD AN ISSUE BEFORE. AFTER STOPPING IN SAN ANTONIO THE FANS KEPT RUNNING FOR AT LEAST 15MIN. STOPPED AT A CONVEINIENCE STORE AND TOPPED OFF COOLANT WHICH WASNT MISSING ANY AND CHECKED THE OIL LEVEL AND ADDED ONE QUART OF OIL. TAKING ON THE TRIP TO AUSTIN TX, THE CAR WAS RUNNING FINE AT 70MPH WHEN MY LOW OIL LIGHT CAME ON. TEN SECONDS LATER PULLED TO THE SIDE AND SMOKE STARTED COMING FROM THE ENGINE. LESS THAN A MINUTE LATER ON THE SIDE OF THE ROAD AND FIRE STARTED BLAZING THROUGHOUT THE CAR BURNING ALL OUR BELONGINGS.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10762751September 10, 2015
AIR BAGS
HAVING EXACT SAME SYMPTOMS AS DETAILED IN A SIMILAR RECALL (NHTSA CAMPAIGN NUMBER: 15V205000 -- FRONT PASSENGER SEAT OCCUPANT DETECTION MAT), IN ADDITION TO HAVING GOT A 93C3 FAULT CODE (SEAT-OCCUPANCY DETECTOR, PASSENGER). SEEMS OBVIOUS THAT THE DEFECT IS THE SAME DESPITE THE SUB-MODEL NOT BEING THE SAME (MINE IS A 2007 R56 MINI CLUBMAN, CLOSEST RECALLED MODEL IS 2007 R52 MINI CONVERTIBLE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762987September 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762988September 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to MINI Cooper