MINI Cooper Complaints

4,588 consumer complaints on file.

#11104541June 28, 2018
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNED A 2012 MINI COOPER COUNTRYMAN. WHILE THE VEHICLE WAS STATIONARY, IT CAUGHT FIRE WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE NEAR THE ENGINE. THE VEHICLE BECAME ENGULFED IN FLAMES IMMEDIATELY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED. MINI OF MT. LAUREL (1311 NJ-73, MT. LAUREL, NEW JERSEY) WAS MADE AWARE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) A YEAR AND A HALF AFTER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11104067June 26, 2018
UNKNOWN OR OTHER
TAKATA RECALL, I HAVE A 2007 MINI COOPER THAT ONLY HAS 84000 MILES AND HAVE HAD TO HAVE THE TIME CHAIN REPLACE 4 TIMES. THE REPAIR GARAGE IS TELLING ME THAT MINI KEEPS UPDATING THE KITS FOR EVERY REPAIR. THE TIME CHAIN WAS REPLACED IN 2009, 2012,2016,2018. ONCE THING THEY DID TELL ME THAT I DON'T KEEP ENOUGH OIL IN THE CAR, BUT IF THE OIL LIGHT DOESN'T COME ON HOW AM I TO KNOW THIS. I DON'T HAVE $2000.00 TO $2500.00 EVERY COUPLE OF YEARS TO KEEP GETTING THE CAR REPAIRED. SO I'M THINKING ABOUT GETTING READ OF THE CAR. HAS ANYONE ELSE HAD THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103580June 23, 2018
UNKNOWN OR OTHER
THE F56 HORN IS NOT SENSITIVE, AND REQUIRES AGGRESSIVE PUSHING TO SOUND, CREATING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103416June 22, 2018
AIR BAGS
MY PASSENGER SIDE AIRBAG LIGHT STAYS ON CONSTANTLY, EVEN IF SOMEONE IS SITTING THERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103048June 21, 2018
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND AN ABNORMAL NOISE WAS HEARD WHILE DRIVING APPROXIMATELY 65 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MINI OF SAN DIEGO (5202 KEARNY MESA RD, SAN DIEGO, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE DEALER ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DETERMINED THAT THE POWER STEERING PUMP WAS THE ORIGINAL MANUFACTURED PART, WHICH MEANT THAT NO PARTS WERE REPLACED AS THE DEALER ORIGINALLY STATED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY HAD NO RECORDS OF THE VEHICLE BEING SERVICED PER THE RECALL. THE DEALER WAS CONTACTED AGAIN AND STATED THAT THE RECALL WAS SERVICED IN MARCH OF 2017. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102813June 20, 2018
ELECTRICAL SYSTEM
MY CAR BEGAN EXPERIENCING ISSUES WITH THE "PASSENGER AIR BAG OFF" LIGHT STAYING LITE WHETHER OR NOT A PASSENGER IS IN THE CAR. I PAID $110.00 TO THE DEALERSHIP TO DIAGNOSE MY CAR AND THEY SAID THE PROBLEM IS THE SEAT MAT SENSOR, AND THEY WANT $1,500.00 TO REPLACE IT. I GOOGLED THIS PROBLEM AND I FOUND THAT THIS HAPPENS QUITE OFTEN TO COOPER OWNERS. WE HAVE NO KIDS AND NOBODY BUT MY WIFE AND/OR MYSELF USE THIS VEHICLE, SO THIS SHOULD NOT HAPPEN. I ALSO FOUND OUT THAT IN THE PAST THERE WAS A RECALL FOR THE SAME PROBLEM TO OLDER MINI COOPERS, SO I GUESS THE PROBLEM PERSISTS WITH NEWER VEHICLES. ADDITIONALLY I FOUND THAT THIS IS SUCH A COMMON FAILURE ON ALL MINI COPPERS THAT E-BAY AND OTHERS SELL WHAT THEY CALL A "SEAT OCCUPANCY MAT SENSOR BYPASS EMULATOR" AND WHAT THIS DOES IS SIMPLY SUBSTITUTE THE VEHICLE SENSORS SO THAT THE AIR BAG IS ALWAYS ARMED IN CASE THERE IS A ACCIDENT. OF COURSE THIS PREVENTS FROM PLACING CHILDREN OR CAR SEATS IN THE FROM SEAT. THIS EMULATOR ALSO ELIMINATES THE DREADED AIR BAG LIGHT AND/OR CODE FOR THE SEAT OCCUPANCY DETECTOR. AFTER LOOKING AT THE AVAILABILITY OF ALL THESE AFTERMARKET EMULATORS AND PEOPLE COMPLAINING ABOUT THE SAME PROBLEM, I TRULY BELIEVE THAT THERE MUST BE SOMETHING WRONG WITH THESE SENSORS, OTHERWISE THERE WOULD NOT BE AN AFTERMARKET PART TO PARTIALLY FIX THE PROBLEM. ALTHOUGH I AM NOT WILLING TO RISK USING THIS AFTERMARKET PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102850June 20, 2018
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
AIRBAG LIGHT IS SHOWING THAT PASSENGER AIRBAG IS OFF EVEN THOUGH MY 100 LBS DAUGHTER IS SITTING IN THE FRONT SEAT. I'VE ACTUALLY HAD A 2009 MINI COOPER S, 2011 MINI COOPER S AND NOW MY CURRENT 2013 MINI JOHN COOPER WORKS WITH THE SAME EXACT TAIL LIGHT ISSUE. THE DRIVER SIDE TAIL LIGHT BURNT OUT IN THE EXACT SAME WAY ON ALL 3 CARS. MY VEHICLE WAS STATIONARY AND IN MOTION WHEN THE BOTH ISSUES OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101968June 15, 2018
AIR BAGS
AIR BAG LIGHT CAME ON AND DOES NOT TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101962June 14, 2018
ENGINE
WHILE DRIVING ON THE HIGHWAY, THE TIMING CHAIN TENSIONER BROKE, CAUSING NUMEROUS AND SEVERAL THOUSAND DOLLARS IN REPAIR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101355June 12, 2018
ENGINE
AUXILIARY WATER PUMP CODE CAME UP DURING A SMOG CHEG INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101416June 12, 2018
ELECTRICAL SYSTEM
THE HORN CONTACTS ARE CORRODED AND THE HORN WILL NOT WORK CONSISTENTLY. IT MAY TAKE 5 OR 6 TIMES PUSHING THE HORN TO GET IT TO ACTIVATE, OR HOLD IT DOWN FOR A LONG TIME AND TRY TO MOVE IT AROUND TO SCRAPE THE CORROSION OFF THE CONTACTS TO GET ACTIVATION. IT OCCURS WHETHER DRIVING OR STATIONARY. MANY OTHER OWNERS HAVE REPORTED THIS PROBLEM ON A MINI COOPER FORUM. MY VEHICLE ONLY HAS 20,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101430June 12, 2018
AIR BAGS
AIRBAG LIGHT COMES ON AND STAYS ILLUMINATED. WE ARE UNSURE IF THE SYSTEM IS WORKING PROPERLY. WE HAVE NOT RUN DIAGNOSTIC CODES ON THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098795May 30, 2018
ELECTRICAL SYSTEM
LATCH ON TRUNK UNLOCKS AND RELEASES THE TRUNK WHILE DRIVING. THIS CAN CAUSE THE CONTENTS OF THE TRUNK TO FALL ON TO THE ROAD ENDANGERING OTHER DRIVERS. THIS IS A COMMON COMPLAINT ON THE MINI OWNER SITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096780May 18, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE. THE CONTACT CHECKED UNDER THE HOOD AND DISCOVERED THAT THE FUEL FILTER HAD A LEAK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096473May 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I OWN A 2004 MINI COOPER. I WAS DRIVING AND LOST ALL POWER STEERING ALMOST CAUSING A ACCIDENT. THERE IS A OPEN RECALL ON THIS ISSUE. I CONTACTED MINI AND THEY INFORMED ME THAT MY VEHICLE WAS NOT INCLUDED WITH THE RECALL. I EXPLAINED THAT MY CAR WAS EXPERIENCING ALL THE ISSUES ADDRESSED IN THE RECALL, BUT THEY STILL WOULD NOT HELP ME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094021May 15, 2018
AIR BAGS, SEAT BELTS
I HAVE A 2006 MINI COOPER S. AIRBAGS REPLACED DUE TO RECALL (2015 OR 2016) AT MINI DEALERSHIP. NOW, MAY 15, 2018, SEATBELT/AIRBAG RED LIGHT ON ON CONSOLE. NO AIRBAG LIGHT ON NEAR MIRROR. NOTHING ON PASSENGER SEAT - I AM BELTED WHEN I DRIVE. THIS HAPPENS AS I TURN ON IGNITION AND STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092683May 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. WHEN THE VEHICLE WAS STARTED, SMOKE APPEARED UNDER THE HOOD. THE CONTACT UNLATCHED THE HOOD AND FLAMES APPEARED FROM THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MINI OF BALTIMORE COUNTY (720 KENILWORTH DR., TOWSON, MD 21204, (443) 798-3461) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE. *TT NO VIN NUMBER UPDATED 8/30/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11092178May 7, 2018
STEERING
GOOD MORNING, I HAVE A 2006 MINI COOPER AND THE POWER STEERING UNIT FAILED. I WAS DRIVING AND THE STEERING WHEEL BECAME VERY HEAVY (POWER STEERING FLUID WAS OK) THE UNIT JUST GAVE OUT. I READ THAT THE NHTSA ISSUED A RECALL FOR THE POWER STEERING UNIT FOR 2002 TO 2005 COOPERS RECALL 15V660000 (THE 2002 THRU 2006 ARE ALL FIRST GENERATION MODELS). MY QUESTION IS WHY WAS THE 2006 COOPER NOT INCLUDED SINCE IT IS ALSO FIRST GENERATION MODEL, AND IT IS THE SAME POWER STEERING UNIT USED FROM 2002 THRU 2006 ATLEAST ON THE BASE MODELS - NOT SURE ON THE COOPER S MODEL. COULD YOU PLEASE LET ME KNOW IF THIS IS SOMETHING THAT CAN BE ADDED TO THE RECALL SINCE IT AFFECTS MY CAR ALSO,, IT HAPPENED AT 110K MILES FOR ME, I DONT DRIVE TOO MUCH THUS THE LOW MILEAGE. THANK YOU SO MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092107May 6, 2018
SEAT BELTS
DRIVER'S SIDE SEAT BELT LOCKING MECHANISM JAMS, PREVENTING THE DRIVER FROM FASTENING THE SEAT BELT AND OPERATING THE VEHICLE IN A SAFE MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091996May 4, 2018
ENGINE
TIMING CHAIN FAILURE (WHICH LED TO CLASS ACTION LAWSUIT) CAUSED ENGINE FAILURE WHILE DRIVING ON HIGHWAY. CAR STOPPED ACCELERATING. 18 YEAR OLD DAUGHTER WAS DRIVING. OWNERS THAT WERE NOT AWARE OF THIS LAWSUIT OR DID NOT VEHICLE AT THE TIME STILL AFFECTED BY THIS DEFECTIVE PART PUTTING DRIVERS IN DANGER YET COMPANY HAS NEVER ISSUED RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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