MINI Cooper Complaints

4,588 consumer complaints on file.

#10384381February 24, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE BEGAN TO MAKE A RATTLING SOUND AND STOPPED ACCELERATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TENSIONER GAVE WAY AND CAUSED THE TIMING CHAIN TO STRETCH. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 70,000. UPDATED 4/4/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384391February 24, 2011
STEERING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
2003 MINI COOPER S WITH POWER STEERING FAILURE. POWER STEERING GOES IN AND OUT. CAR RADIO TURNS ON WHEN CAR IS OFF AND NO KEY IS IN THE ENGINE, CAUSING BATTERY TO DRAIN. ONCE MY POWER STEERING WENT OUT WHEN I WAS LEAVING A PARKING AREA CAUSING ME TO HIT THE CAR IN FRONT OF ME. I HAVE NOT REPAIRED DAMAGES. I HAVE HOWEVER REPLACED THE ENGINE DUE TO FAULTY WIRING IN APROX 2009. A FUSE THAT RUNS EVERYTHING FOR COOLING BLEW AND GAVE ME NO WARNING THE ENGINE WAS OVERHEATING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10384988February 23, 2011
UNKNOWN OR OTHER
THE POWER STEERING PUMP IS DEFECTIVE. I HAD A LOCAL FIRESTONE CAR REPAIR SHOP DIAGNOSE AN UNUSUAL NOISE EMANATING FROM THE ENGINE COMPARTMENT THAT INTENSIFIED WHEN THE STEERING WHEEL WAS TURNED. THEY NOTED THE DEFECTIVE STEERING PUMP AND THAT IT WOULD COST AT LEAST $1,223.39 TO REPLACE. THEY SAID IF I DID NOT REPLACE IT, I COULD LOSE CONTROL OF THE CAR AT ANY POINT WHILE MAKING A TURN. I RESEARCHED THE PROBLEM ONLINE AND FOUND HUNDREDS OF OTHER PEOPLE HAVING THE SAME OR SIMILAR ISSUES WITH THE STEERING PUMP. THE ONES WHO LEFT THE ISSUE UNRESOLVED ENDED UP LOSING CONTROL OF THEIR VEHICLE MID-TURN WHEN EITHER THE PUMP RANDOMLY SHUT OFF, OR IF IT HAD ALREADY FAILED, RANDOMLY TURNED BACK ON MID-TURN. THESE SITUATIONS ARE DANGEROUS ENOUGH, BUT THERE WERE ALSO REPORTS OF THE ELECTRICAL COMPONENTS CATCHING FIRE. IN LIGHT OF THIS, I COULD NOT RISK THE SAFETY OF MY FAMILY OR MYSELF, AND TOOK IT INTO A LOCAL MINI DEALERSHIP TO REPAIR THE PROBLEM. THEY CONFIRMED THAT THE PUMP WAS FAILING AND THAT IT WAS GOOD THAT I BROUGHT IT IN BEFORE IT FAILED. THE DIAGNOSIS AND REPLACEMENT COST WAS $1,417.49. THEY ACKNOWLEDGED THAT THEY WERE AWARE OF THE DEFECT AND WERE AWAITING THE RESULTS OF THE NHTSA INVESTIGATION BEFORE COMMITTING TO REFUND THE COST OF THE DEFECTIVE PART(S). THANKFULLY, THANKS TO ALL THE REPORTS OF THIS PROBLEM ONLINE, I WAS ABLE TO FIX THIS PROBLEM BEFORE ANYONE WAS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384992February 23, 2011
STEERING
POWER STEERING ASSIST FAILED TO OPERATE WITHOUT WARNING WHILE I WAS PARKING THE CAR, MINI COOPER S 2005 MODEL YEAR. THERE WAS NO SERVICE LIGHT OR ANY OTHER WARNING BEFORE THE FAILURE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384932February 22, 2011
STEERING
THE FIRST TIME I HAD A PROBLEM, I WAS DRIVING AND MAINTAINING SPEED WHEN SUDDENLY THE POWER-STEERING FAILED. I JERKED THE STEERING WHEEL AND TURNED IT WITH FORCE, AND THEN THE POWER-STEERING RETURNED. ANOTHER TIME, THE POWER-STEERING FAILED WHILE I WAS DRIVING AND REMAINED OFF UNTIL I TURNED OFF THE IGNITION AND THEN TURNED THE IGNITION BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383987February 22, 2011
STEERING
POWER STEERING QUIT UNEXPECTEDLY. I WAS IN A PARKING LOT, JUST STARTED THE CAR, AND HAD NO POWER STEERING. I DROVE IT A FEW MILES DOWN THE ROAD TO A GAS STATION, TURNED IT OFF, AND WHEN TURNED BACK ON AGAIN IT WORKED FINE. ORIGINALLY HAPPENED ON 2/12/11 AND HAS NOT RECURRED AS OF 2/22/11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384045February 22, 2011
STEERING
TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, HE SUDDENLY HAD A LOSS OF POWER STEERING WITH OUT ANY WARNING. THE STEERING BECAME VERY DIFFICULT TO MANEUVER AFTER THE FAILURE. HE WAS ABLE TO CONTINUE DRIVING AFTER RESTARTING THE VEHICLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER AND IT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WAS A TSB BUT NO RELATED RECALLS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 109,000. UPDATED 04/15/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384881February 21, 2011
UNKNOWN OR OTHER
THE CAR HAS A LOUD RATTLE SOUND WHEN STARTED WHEN COLD , OR THE FIRST TIME AFTER SITTING OVERNIGHT. NOISE WILL SUBSIDE AS ENGINE COMES UP TO RUNNING TEMPERATURE. HAS DEVELOPED INTO A HARD STARTING ISSUE OVER TIME. AT TIMES IT TAKES AS MANY AS TEN ATTEMPTS CRANKING THE ENGINE TO GET IT TO START. WHEN RESEARCHING ONLINE, I HAVE FOUND A FORUM ON MINI COOPER PROBLEMS THAT DESCRIBES THE ISSUE EXACTLY AND ALSO HAS A VIDEO WITH SOUND THAT EXACTLY MATCHES MY CARS PROBLEM. THEY DESCRIBE IT AS THE TIMING CHAIN AND TIMING CHAIN TENSIONER THAT COULD CAUSE ENGINE FAILURE IF NOT CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383484February 21, 2011
STEERING
2005 MINI COOPER POWER STEERING FAILURE. THE POWER STEERING HAS FAILED SEVERAL TIMES IN MY MINI COOPER. THE CAR BECOMES EXTREMELY HARD TO DRIVE WHEN IT FAILS (MUCH HARDER THAN AN OLD CAR WITHOUT POWER STEERING-ITS NEARLY IMPOSSIBLE TO STEER WHEN THE POWER STEERING FAILS). SEVERAL TIMES IT HAS HAPPENED IN THE MIDDLE OF THE ROAD WHILE MAKING A TURN. IF I TURN OFF THE CAR AND RESTART IT THE POWER STEERING WILL COME BACK FOR A WHILE. VERY DANGEROUS SITUATION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383322February 19, 2011
STEERING
AFTER STARTING THE MINI, WHICH IS PARKED IN A PARKING GARAGE, I NOTICED THE STEERING WHEEL WAS VERY DIFFICULT TO TURN, AS IF THE POWER STEERING WASN'T WORKING. THIS HAD HAPPENED ONCE BEFORE, BUT THAT TIME THE PROBLEM WENT AWAY AFTER A FEW MINUTES. IT WAS APPROXIMATELY 70 OUTSIDE, AND THE POWER STEERING FLUID WAS FULL. I DROVE THE CAR TO DO ERRANDS, APPROX 10 MILES ROUND TRIP, AND THE PROBLEM PERSISTED EVEN AFTER TURNING OFF THE CAR AND LETTING IT SIT FOR A FEW MINUTES WHILE I WENT TO THE STORE. THE STEERING FUNCTIONED WHEN I USED A LOT OF FORCE TO TURN THE WHEEL, BUT I WAS WORRIED ABOUT SAFETY IF I HAD TO SWERVE OR TURN THE WHEEL QUICKLY FOR ANY REASON; I WOULD BE UNABLE TO DO SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383877February 19, 2011
STEERING, ENGINE AND ENGINE COOLING
FAILED COMPONENT 1: LOWER CONTROL ARM BUSHINGS DIAGNOSED AT DEALERSHIP AS BAD AND OIL LEAK IS DUE TO FAULTY O RING. FAILED COMPONENT 2: POWER STEERING TOTAL FAILURE. DEALER STATED THIS WAS DUE TO POOR DESIGN OF STEERING PUMP FAN (POOR PLACEMENT OF THE FAN). DEALER STATED THERE WAS A POSSIBLE RECALL REGARDING POWER STEERING FAILURE DUE TO THIS POOR DESIGN POSSIBLY PENDING. WORK TO REPAIR THESE FAILED COMPONENTS HAS NOT BEEN COMPLETED PENDING A DEALER RECALL. THE CAR IS NOT DRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383189February 18, 2011
STEERING
WHILE DRIVING MY 2004 MINI COOPER S, THE POWER STEERING FAILED WHILE MAKING A TURN AT LOW SPEED. WITHOUT THE POWER STEERING, IT IS HARD TO STEER DURING LOW SPEED. AFTER TURNING OFF ENGINE AND RESTARTING, THE POWER STEERING CAME BACK. BUT THE POWER STEERING PUMP SEEMS TO BE ON ALL THE TIME WITH A HUMMING NOISE EVEN AFTER THE ENGINE IS TURNED OFF. WHICH LEADING TO THE DRAINING OF THE BATTERY. THE BATTERY GAVE OUT AFTER A COUPLE JUMP STARTS. AS OF 2/15/2011, I HAVE DISCONNECTED THE POWER TO THE POWER STEERING PUMP AND FAN. BECAUSE I CANNOT AFFORD OF THE HIGH COST OF REPLACING THE POWER STEERING PUMP AND COOLING FAN. I HAVE NOT REPLACE THEM YET. I STILL HAVE THESE PARTS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383279February 18, 2011
STEERING
THE SECOND POWER STEERING PUMP ON MY 2002 MINI COOPER S HAS FAILED. THE FIRST TIME WHEN IT HAPPENED I HAD LOSS OF STEERING WHILE DOING A LOW SPEED TURN AND HIT A CURB. *LN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10383299February 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2003 MINI COOPER WITH A CVT AUTOMATIC TRANSMISSION, TRANSMISSION AND FRONT DIFFERENTIAL FILED AT 58000 MILES LUCKY FOR ME I WAS NOT ON THE INTERSTATE OR BUSY TRAFFIC AS A SERIOUS ACCIDENT COULD HAVE OCCURRED. MINI USA ARE TOTALLY AWARE OF THE PROBLEM AND STOPPED PUTTING THIS DEFECTIVE PART IN NEWER MODEL VEHICLES. THEY WILL ALSO NOT STAND BEHIND THEIR PRODUCT AND ARE UNWILLING TO RECTIFY IT. THERE ARE HUNDREDS OF PEOPLE WITH THIS SAME ISSUE CONCERNING THIS TRANSMISSION BUT FOR WHATEVER REASON THERE IS STILL NO SAFETY RECALL. I HOPE IT IS NOT GOING TO TAKE SOMEONE TO BE KILLED OR SERIOUSLY INJURED BEFORE ANYTHING IS DONE. ALSO THE BUSHINGS ON THE DRIVERS SIDE A FRAME ARE BAD WCH IN MY OPINION IS A SERIOUS FAULT AND COULD BE EXTREMELY DANGEROUS. COST OF REPLACEMENT IS 7,000+ THESE CARS ARE ROLLING DEATH TRAPS IN MY OPINION AND SOMEONE NEEDS TO BE HELD ACCOUNTABLE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383083February 17, 2011
STEERING
COMPLETE FAILURE OF STEERING COLUMN, IT LOCKS UP DURING DRIVING, CAN BARELY TURN THE WHEEL. THIS HAPPENS RANDOMLY DURING DRIVING, EVEN ON A STRAIGHT ROAD NOT MAKING ANY TURNS. HAVE TO FORCE CAR OVER ONTO SHOULDER AND RESTART THE CAR. NOTHING BAD HAS HAPPENED YET, BUT VERY DANGEROUS WHEN DRIVING WITH KIDS IN THE CAR. ALL FLUID LEVELS CHECK OUT, NO WARNING LIGHTS ABOUT STEERING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383100February 17, 2011
EQUIPMENT:MECHANICAL, POWER TRAIN
I PURCHASED A REBUILT LEFT HALF SHAFT FROM BESTSOURCE AUTO PARTS ON LINE FOR A 2006 MINI COOPER S. THE RE-BUILDER NAME ON THE BOX WAS FEQ. THE OUTER CV JOINT HOUSING EXPLODED INTO PCS AFTER ABOUT 3000 MILES. I WAS LUCKY IT HAPPENED DRIVING OFF FROM A STOP. IF IT HAPPENED ON THE HIGHWAY THE DAMAGE WOULD HAVE HUGE AND THE CAR MAY HAVE GONE OUT OF CONTROL. THIS FAILURE SHOULD HAVE NEVER HAPPENED. THE THICK STEEL HOUSING EXPLODED THEN RELEASING THE HALF SHAFT TO FLY IN A BIG ARC.SINCE I WAS DRIVING OFF FROM A A STOP IT WAS A LOUD BANG AND THEN CLANGING OF THE HALF SHAFT SMACKING THE WHEEL ETC. I WAS LUCKY BUT SOMEONE ELSE MAY NOT BE SO LUCKY. I WAS IN LAS VEGAS SO I TOOK THE CAR TO DESERT MINI AND THEY SAW IT FIRST HAND, I TOOK PHOTO'S I CAN SEND TO YOU. BESTSOURCE TELLS ME FEQ IS A QUALITY RATING "FIRST EQUIPMENT QUALITY" AND THAT THEY COULD NOT FIND THEM EITHER. FEQ HAS A SIMPLE ONE PAGE WEBSITE WITH NO CONTACT INFORMATION. I UNDERSTAND METALLURGY, THIS PART WAS FLAWED. YOU CAN TELL BY THE WAY THE BRAKE LOOKS.. DESERT MINI KEPT THE PART AND SENT IT BACK TO BMW LAST WEEK. WE CAN TRACK IT DOWN I AM SURE OF IT. I HAVE TRIED TO FIND THE VENDOR BUT NO LUCK. THIS IS WRONG. THEY NEED TO KNOW ABOUT THIS AND THEY SHOULD COVER MY REPLACEMENT EXPENSE. THE EXPENSE IS NOT AS IMPORTANT TO ME AS SAFETY TO OTHERS RIGHT NOW. THE PHOTOS I HAVE WILL MAKE ANY OF YOUR SAFETY ENGINEERS CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383173February 17, 2011
STEERING
POWER STEERING IN 2004 MINI COOPER ALMOST COMPLETELY LOCKS UP WITH NO WARNING WHATSOEVER. NO WARNING LIGHTS OR OTHER VISUAL INDICATORS DEPICT THE STATUS OF THE POWER STEERING FLUID OR OVERALL STEERING SYSTEM. ABILITY TO STEER CAR CHANGES INSTANTANEOUSLY FROM FULL "NORMAL" CONTROL TO NEARLY IMPOSSIBLE TO PARALLEL PARK (AT EXTREMELY SLOW SPEED) OR MAKE A BASIC 90 DEGREE TURN (AT ANY RELEVANT SPEED). MAKES THE CAR DANGEROUS AND STRESSFUL TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382996February 16, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 MINI COOPER. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF, SHE COULD HEAR A LOUD AND ABNORMAL KNOCKING. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED HER THAT THE NOISE WAS A NORMAL OCCURRENCE FOR THE VEHICLE YET THE DEALER REPAIRED THE FUEL FILTER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE NOISE WAS NORMAL FOR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383804February 16, 2011
STEERING
NOTICED A WHIRRING NOISE FROM THE ENGINE COMPARTMENT. THEN SUDDENLY THE STEERING BECAME DIFFICULT LIKELY DUE TO POWER STEERING PUMP FAILURE. LOOKED UP POSSIBLE ISSUES ON LINE AND NOTICED THAT OTHER FOLKS HAD VERY SIMILAR EXPERIENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382530February 14, 2011
STEERING
TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT POWER STEERING FAILED INTERMITTENTLY. THE FAILURE OCCURRED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. THE VEHICLE WAS STILL BEING INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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