MINI Cooper Complaints

4,588 consumer complaints on file.

#10514390May 30, 2013
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
I HAVE AN '06 MINI COOPER AND NEVER HAD ANY ENGINE/TRANSMISSION ISSUES PRIOR TO TODAY. ALL SCHEDULED MAINTENANCE WAS DONE BY THE MINI DEALER. TODAY LEAVING TO GO TO WORK, I STARTED THE CAR, PUT MY SEAT BELT ON, CHECKED THE MIRRORS, ROLLED DOWN THE WINDOWS, PUT THE CAR GEAR IN "D" AND STARTED MOVING FORWARD OUT A PARKING LOT, AND AFTER A FEW SECONDS WHILE DRIVING, THE CAR LOST ALL ACCELERATION AND CAME TO A STOP. THEN THE CAR WON'T REVERSE NOR MOVE FORWARD WHILE IN ANY GEAR. TOWED TO THE DEALER AND LATER WAS TOLD IT'S THE CVT TRANSMISSION AND IT WILL COST THOUSANDS OF DOLLARS TO REPLACE THE CVT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514293May 30, 2013
ENGINE
I HAD BEEN SERVICING MY 2008 MINI COOPER S AT THE DREYER & REINBOLD BMW MINI DEALERSHIP FOR THE LIFE OF THE CAR, WHICH I BOUGHT NEW. I JUST HAD IT IN THE SHOP AROUND 50K MILES AND WAS NOT TOLD THAT I SHOULD CONSIDER CHANGING MY TIMING BELT. ONE DAY I WENT TO START MY CAR AND IT WOULDN'T START. I TOWED IT TO THE DEALER AND THEY TOLD ME MY TIMING BELT HAD BROKEN AND DAMAGED MY ENGINE. I AM NO FACED WITH REPLACING MY ENGINE AND A BILL OF $6600+. THIS DEFECT THAT WAS NOT BROUGHT TO MY ATTENTION HAS RUINED MY ENGINE AND AFTER THOROUGH RESEARCH OF FELLOW MINI DRIVERS, I AM HESITANT ABOUT WHAT OTHER DEFECTS MAY COME ABOUT IN THE FUTURE FOR THIS CAR. THIS SHOULD BE BROUGHT TO THE ATTENTION OF THE MANUFACTURER AND THERE SHOULD BE A LAWSUIT OR RECALL IN PLACE TO COMPENSATE MINI OWNERS FOR THIS FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514055May 29, 2013
AIR BAGS
I WAS TOLD THE FOLLOWING ABOUT MY PASSENGER AIRBAG SYSTEM. BASICALLY THE COMPUTER FAILED AND I HAD A CRACK IN THE PASSENGER SEAT SENSOR. THIS CAR HAS ONLY 32,000 MILES AND WAS MOSTLY DRIVEN WITH NO ONE IN THE PASSENGER SEAT. THIS SHOULD NOT HAVE FAILED WITH SUCH MINIMAL USE.: REPLACE MRS MODULE AND PROGRAM,ENCODE (MRS MODULE FAILURE, INTERNAL SHORT CIRCUIT) FAIL $774.06 REPLACE PASSENGER SEAT OCCUPANCY MAT (PASSENGER SEAT OCCUPANCY MAT HAS MICRO CRACK ON MAT FAULT 0071)FAIL $874.55. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513778May 28, 2013
SERVICE BRAKES
I RECENTLY HAD MY FRONT BRAKE PADS AND ROTORS CHANGED ON MY MINI COOPER IN MARCH OF 2013. WITHIN THE PAST COUPLE OF WEEKS MY CAR'S WARNING SENSORS FOR THE BRAKES HAS GONE OFF AGAIN. AFTER CYCLING THRU IT WAS DETERMINED THAT THE REAR BRAKES NOW NEEDED CHANGING. I RECENTLY TOOK THE VEHICLE BACK TO MY SERVICE SHOP WHO GENERALLY DOES MY REPAIR WORK AND THEY ADVISED ME THAT MY LEFT REAR BRAKES WERE FINE - NO MAJOR PAD WEAR OR ROTOR DAMAGE - HOWEVER THE RIGHT SIDE CALIPER WAS WORKING OVERTIME AND HAD WORN DOWN THE REAR INSIDE BRAKE PAD COMPLETEY WHICH IS WHY THE WARNING BRAKE SENSOR WAS ACTIVATED. MY VEHICLE HAS SOMEWHERE AROUND 48250 MILES & STILL UNDER THE 4YR/50000 MILE WARRANTY. I SHOULDN'T HAVE TO REPLACE CALIPERS AT THIS STAGE. I TOOK MY VEHICLE TO GLOBAL IMPORTS (SATURDAY 5/25/13) TO ASK THAT VEHICLE BE PUT ON LIFT TO INSPECT & WAS TOLD AFTER ONLY LOOKING UP MY VIN INFO IN THEIR COMPUTER SYSTEM THAT IT WAS LIKELY TIME TO REPLACE BRAKES AND HOW MUCH IT WOULD COSTS. I ASKED TO HAVE VEHICLE LOOKED AT TWICE - WHICH THE SERVICE REP WOULD NOT HAVE VEHICLE LOOKED AT. THIS IS A SAFETY ISSUE AND SOMETHING THAT SHOULD BE COVERED BY BMW/MINI. I DO NOT DRIVE MY VEHICLE HARD AND MOST MILES ARE IN THE CITY GOING TO & FROM WORK AND HOME. SOME HIGHWAY MILES, WHEN TRAVELING. SINCE PURCHASING THIS VEHICLE FROM GLOBAL IMPORTS ATLANTA IN MAY 2010 - THERE HAVE BEEN PROBLEM AFTER PROBLEM WITH THIS VEHICLE AND I'M WONDERING IF I WAS SOLD A LEMON. I'M BEING TOLD BY MY BRAKE SERVICE GUY THAT JUST TO REPAIR THE RIGHT SIDE (BRAKES, ROTORS, CALIPER & SENSOR) IT WILL COST ME AROUND $650.00 TO FIX. I DONT KNOW IF THIS IS A PROBLEM WITH ALL MINI'S AT THIS MILEAGE OR JUST MINE - I DOUBT WHETHER GLOBAL WILL DO ANYTHING ABOUT THIS ISSUE BUT AT LEAST MY CONCERNS ARE DOCUMENTED FOR FUTURE MINI OWNER WHO MIGHT RUN INTO SIMILIAR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513773May 28, 2013
STEERING, ELECTRICAL SYSTEM
AFTER DRIVING THE CAR UNDER NORMAL CIRCUMSTANCES A SHORT DISTANCE AND PARKING THE CAR, A FIRE IGNITED IN THE ENGINE BAY. THE FIRE EXTINGUISHED ITSELF PRIOR TO THE FIRE TRUCK ARRIVING. VEHICLE WAS TOWED TO LOCAL DEALER WHO, UPON INSPECTION, INDICATED THE POWER STEERING PUMP AND/OR ASSOCIATED HARDWARE HAD FAILED AND CAUSED THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10513818May 28, 2013
POWER TRAIN
IN SEPTEMBER 2012 THE AUTOMATIC TRANSMISSION BEGAN SLIPPING. I HAD IT CHECKED OUT AND WAS TOLD THAT THE TRANSMISSION WAS FINE AND THAT MINI SAYS IT NEVER NEEDS TO BE SERVICED OR HAVE THE FLUID CHANGED. OVER THE NEXT SEVERAL MONTHS IT GOT WORSE AND I WAS FINALLY TOLD THAT THE TRANSMISSION NEEDS TO BE REPLACED. FORTUNATELY I NEVER HAD AN ACCIDENT OR ANY OTHER SERIOUS CONSEQUENCE AS A RESULT OF THE FAILING TRANSMISSION. THIS CAR HAS BEEN TRADED IN BECAUSE THE TRANSMISSION WOULD COST $10,000.00 TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513890May 28, 2013
STEERING
5/18/13 - AFTER PARKING THE CAR, THE POWER STEERING PUMP CONTINUED TO OPERATE WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE KEY WAS INSERTED BACK INTO THE IGNITION SWITCH AND TURNED TO THE "ON" POSITION. THE POWER STEERING PUMP STOPPED RUNNING. 5/28/13 - WHEN RETURNING TO WORK AFTER LUNCH THE CAR STARTED PERFECTLY AND NO PROBLEMS WERE APPARENT. I PULLED UP TO A STOP LIGHT AND SAT WAITING ON THE LIGHT TO TURN GREEN. WHEN THE LIGHT CHANGED I STARTED ACCELERATING IN 1ST GEAR AND NOTICED THAT THE STEERING WAS VERY HEAVY. I IMMEDIATELY PULLED OVER TO MAKE SURE THAT THE PUMP WAS NOT OVERHEATING. THE PUMP HAS COMPLETELY FAILED AT THIS POINT AND THE CAR IS ABLE TO DRIVE, ALBEIT DANGEROUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513633May 27, 2013
AIR BAGS, SEATS
PURCHASED CAR USED. WHEN PASSENGER SITS IN FRONT SEAT, AIRBAG LIGHT INTERMITTENTLY GOES ON AND OFF AND THEN STAYS ON. HAVE SEARCHED ONLINE AND THE PASSENGER SEAT SENSOR IS LIKELY BROKEN AND IS A $1500 FIX AT THE DEALER. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED BY MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513666May 27, 2013
AIR BAGS, ELECTRICAL SYSTEM, SEATS
2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER AIR BAG OFF INDICATOR ILLUMINATED WITH AN OCCUPANT POSITIONED IN THE SEAT. IN ADDITION, THE FAILURE WOULD OCCUR EVEN WHEN AN OCCUPANT WAS NOT PRESENT IN THE FRONT SEAT. THE ILLUMINATION NO LONGER CONTINUED WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THE PASSENGER SEAT MAT SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513682May 27, 2013
STEERING
I WAS ON THE FREEWAY WHEN MY POWER STEERING FAILED AND I NEARLY CRASHED WHILE TRYING TO CHANGE LANES AND EXIT THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513495May 25, 2013
AIR BAGS
PASSENGER SIDE AIRBAG FAILED. SEAT PASSENGER DETECTOR FAILURE IS CAUSE. A REVIEW OF ON LINE TROUBLE SITES SHOW THIS TO BE A VERY COMMON PROBLEM WHICH MANUFACTURER DENIES AND DELAYS REPAIR. THOUGH MINI HAS MULTIPLE REPORTS OF THIS, THEY REFUSE TO REPAIR AS THEY STATE "OUT OF WARRANTY". THIS IS A BASIC SAFETY FEATURE WHICH IS FLAWED AND SHOULD BE SUBJECT TO IMMEDIATE AND BROAD RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513418May 24, 2013
STEERING
PROBLEM OF POWER ASSIST FAILING CAUSING STEERING TO BECOME DIFFICULT. ONLY HAPPENS AFTER BEEN ON HIGHWAY FOR MORE THAN 15 MINUTES. VERY SIMILAR TO OTHER REPORTS ON 2004-2005 MINI COOPER S'S REPORTING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513474May 24, 2013
STEERING
I WAS DRIVING TO WORK MY STEERING ALL OF A SUDDEN BECAME HARD TO TURN I HIT THE CURB AND BLEW TWO TIRES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10513349May 23, 2013
AIR BAGS
THE PASSENGER SIDE AIRBAG LIGHT CAME ON AND HAS NOT GONE OFF. THIS HAS RENDERED THE PASSENGER AIRBAG INOPERABLE . THE SEAT WAS RARELY USED AS MY WIFE USES THE CAR AS A SUMMER CAR. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512949May 21, 2013
ENGINE
WITH ONLY 23,000 MILES, ENGINE EXHIBITED A LOUD RATTLING NOISE AT IDLE, AND RUNNING UP TO ABOUT 2800 RPM, WHEN NOISE WOULD DISAPPEAR. TOOK IT IMMEDIATELY TO DEALER, WHO DIAGNOSED IT AS A FAILURE OF THE TIMING CHAIN TENSIONER PISTON; THAT FAILURE CAUSED THE CHAIN TO SKIP AND THROW THE CAM TIMING OUT OF ALIGNMENT, ACCORDING TO THE DEALER... COST OF $188.00 TO REPLACE TIMING CHAIN TENSIONER, AND $471 TO DIAGNOSE CAM TIMING SKIP AND RESTORE CAM TIMING... TOTAL COST $659. DEALER REFUSED TO SUBMIT CLAIM TO MINI NORTH AMERICA FOR GOODWILL COVERAGE, DESPITE OUTSTANDING CONDITION, LOW MILEAGE, REGULAR DEALER MAINTENANCE, AND PROPER OIL LEVELS AND CHANGE INTERVALS. THIS ISSUE WITH THE TIMING CHAIN TENSIONER FAILURE AND RESULTING DAMAGE IS WELL KNOWN AND WELL DOCUMENTED AND SHOULD BE THE SUBJECT OF A RECALL AND REPAIR OF ENTIRE TIMING CHAIN SYSTEM AT MINI'S COST-- SEVERE CASES CAN RESULT IN CATASTROPHIC ENGINE FAILURE AT HIGHWAY SPEED AND POTENTIAL CRASHES/FATALITIES. NHTSA, PLEASE MAKE MINI DO THE RIGHT THING!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512832May 20, 2013
AIR BAGS
MY AIR BAG LIGHT ON THE PASSENGER SIDE IS ON. MINI DEALER SAYS IT IS A BROKEN SENSOR IN THE SEAT. I CHECKED ONLINE FORUMS AND THIS IS A COMMON PROBLEM LOTS OF COMPLAINTS. MINI WILL NOT CORRECT THE PROBLEM UNLESS I PAY. IT SEEMS AS IF THIS IS A SAFETY ISSUE AND NOT AN ISOLATED CASE. I WOULD THINK BECAUSE OF THE NATURE OF THE PROBLEM THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512841May 20, 2013
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING SYSTEM SEIZED WHILE THE CONTACT WAS CHANGING LANES. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC HOWEVER, NO DETAILS REGARDING THE STEERING SYSTEM DEFECT WAS PROVIDED BY THE MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512604May 17, 2013
SEAT BELTS, AIR BAGS
DURING THE PAST COUPLE WEEKS, THE AIR BAG INDICATOR LIGHT WOULD COME ON. AT TIMES IT WOULD STAY ON FOR A LONG PERIOD, OTHER TIMES NOT AS LONG. THIS WEEK THE SEAT BELT INDICATOR LIGHT CAME ON AFTER A PASSENGER LEFT THE CAR AND THE ALARM SOUNDED FOR APX. 10 MINUTES UNTIL I STOPPED AND SHUT OFF THE CAR. THE AIR BAG INDICATOR ALSO CAME ON. I TOOK IT FOR SERVICING TODAY BUT THE GARAGE COULD NOT GET ANY CODES FROM THE SRS CONTROL UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512257May 15, 2013
ENGINE
FIRST NOTICED THE RATTLE WHILE DRIVING THE CAR. EVERYTIME SUBSEQUENTLY AFTER THAT WHENEVER I TURNED THE CAR ON I WOULD HEAR A LOUD RATTLING NOISE UNDER THE HOOD. CAR IS A 2009 MINI COOPER S WITH 38,005 MILES ON IT. TIMING CHAIN AND ASSEMBLY NEEDS TO BE REPLACED. DEALERSHIP QUOTED ME $5,000 TO REPAIR. THE CAR WAS JUST OUT OF WARRANTY AND MINI USA DIDN'T WANT TO HELP OUT WITH REPAIR COST. SEEMS LIKE A LOTS OF THESE FAIRLY NEW CARS HAVE THIS ISSUE. DEALERSHIP THAT QUOTED ME SAID THEY HAD 5 THEY WERE WORKING ON JUST THIS WEEK. THEY EXPECTED MINI TO ISSUE A RECALL BUT WERE SURPRISED THEY HADN'T. GUYS IN THE PARTS DEPARTMENT WERE ALL TO FAMILIAR WITH ALL THE PARTS THAT WERE REQUIRED TO FIX THE PROBLEM. THEY HAD THEM READILY ACCESSIBLE AND EXPRESSED THEIR SYMPATHY OF HAVING TO PAY $$ TO FIX WHAT UNQUESTIONABLY IS A MANUFACTURE DEFECT. PLEASE HELP US GIVE MINI A FRIENDLY NUDGE INTO ISSUING THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512041May 15, 2013
STEERING
TEMPORARY LOSS OF POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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