Mercury Sable Complaints

5,381 consumer complaints on file.

#10116793April 12, 2005
SUSPENSION:REAR:SPRINGS
SHORTLY AFTER RECALL WAS COMPLETED FOR FRONT SPRING SHIELDS I NOTICED THE RIGHT REAR SUSPENSION SAGGING. TOOK IT TO THE LOCAL FORD DEALER WHICH DISCOVERED THAT THE RIGHT REAR SPRING WAS BROKEN. CAR IS LIGHTLY DRIVEN, NO TOWING, AND HAS ONLY 80,000 MILES. DEALER IS RECOMMENDING REPLACEMENT OF BOTH REAR SPRINGS AT MY EXPENSE ($380). AFTER READING OTHER CONSUMER COMPLAINTS WITH SABLE SPRINGS, SEEMS TO ME THE CAR WAS MANUFACTURED WITH DEFECTIVE SPRINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116810April 12, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2000 MERCURY SABLE WITH DURATEC V6 24V ENGINE. STARTED CAR; LOUD BANG; INTAKE MANIFOLD EXPLODED. NO PREVIOUS PROBLEMS WITH STARTING OR DRIVING THE VEHICLE. ALL MAINTENANCE DONE IN TIMELY MANNER. WHEN INTAKE MANIFOLD EXPLODED PIECES OF PLASTIC FLEW AND INSULATION UNDER HOOD WAS ACTUALLY SHREDDED. COULD HAVE CAUSED SERIOUS INJURY HAD SOMEONE HAD HOOD OPEN WHEN CAR WAS STARTED. CAR CURRENTLY AT NEW BRIGHTON FORD WAITING FOR REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117659April 8, 2005
AIR BAGS
DRIVER LOST CONTROL OF THE VEHICLE DUE TO ROAD CONDITIONS, CAUSING THE FRONT RIGHT CORNER TO HIT A WALL ON THE RAMP. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116293April 3, 2005
SEAT BELTS:FRONT:RETRACTOR
FRONT PASSENGER SEAT BELT WILL NOT RETRACT. LEFT REAR SEAT BELT WILL NOT RETRACT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116275April 2, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DRIVING AT 70MPH HEARD A LOUD BANG, BUT NO OBVIOUS CAUSE. CONTINUED DRIVING. A FEW MINUTES LATER, HEARD A FLAPPING NOISE INDICATING A FLAT TIRE. PULLED OVER TO THE SIDE OF THE ROAD AND REPLACED FLAT LEFT REAR TIRE WITH A SPARE. DROVE TO NEARBY AUTO SERVICE CENTER. MECHANIC DISCOVERED THAT THE LEFT REAR COIL SPRING HAD BROKEN AND PUNCTURED THE TIRE. AS OF YET, BROKEN LEFT REAR COIL SPRING HAS NOT BEEN REPLACED, AND IS STILL ATTACHED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116278April 2, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
WHILE DRIVING ON THE HIGHWAY HEARD A LOUD BANG AT THE REAR OF THE CAR. NO OBVIOUS CAUSE. CONTINUED TO DRIVE A FEW MINUTES, THEN HEARD A FLAPPING NOISE INDICATING A FLAT TIRE. PULLED OVER AND REPLACED FLAT, LEFT REAR TIRE WITH A SPARE. DROVE TO AUTOMOBILE SERVICE CENTER, WHERE IT WAS DISCOVERED THAT THE LEFT/REAR COIL SPRING BROKE, PUNCTURING THE TIRE. PUT ON NEW TIRE. BROKEN COIL SPRING HAS NOT YET BEEN REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116189March 31, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
MY 1995 MERC . SABLE .2 MONTHS AGO MY RIGHT FROM SPRING BROKE AND WENT THROUGH MY TIRE I WAS ABLE TO CONTROLE IT TILL WE STOPED BUT THE CAR WAS SO BAD IT NEEDED A TOW AND $375.00 TO FIX IT.I WAS TOLD IT WAS A DEFECTIVE SPRING AND SHOULD HAVE BEEN RECALLED.AND THEY HAVE FIXED A LOT OF CARS LIKE MINE WITH BAD SPRINGS.THEN JUST TODAY THE LEFT FRONT SPRING BROKE AND AGAIN INTO THE TIRE IT WENT.THIS TIME IT COST $260.00 TO FIX IT.AND AGAIN I WAS TOLD IT WAS A DEFECTIVE SPRING FROM FACTORY.THIS WAS A DIFERENT AUTO REPAIR IN DIFFERENT STATE.HE ALSO SAID HE THOUGHT THERE WAS A RECALL ON THEM.I NEVER GOT A RECALL NOTICE FROM FORD DEAL IN HICKSVILL OHIO WHERE THE CAR WAS BOUGHT NEW??IS THERE A PROBELM WITH THE SPRINGS IF SO WHO OWES ME THE COST OF FIXING IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117772March 30, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PROBLEMS GETTING RECALL REPAIR COMPLETE ON 2001 MERCURY SABLE.*MR WHEN THE CONSUMER ARRIVED AT THE DEALERSHIP FOR HIS APPOINTMENT, HE WAS TOLD NO VEHICLES WOULD BE FIXED IN THE STATE OF MONTANA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117696March 30, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
2003 MERCURY SABLE HAS PROBLEMS WITH HEATER FAN EQUIPMENT.*MR THE DEALER TOLD THE CONSUMER WATER LEAKED INTO THE BLOWER MOTOR AND DESTROYED IT. WATER ALSO LEAKED INTO THE COMPARTMENT CABIN FILTER. A NEWLY DESIGNED COWL PIECE WAS INSTALLED THAT WOULD PREVENT WATER FROM LEAKING INTO THE FAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117350March 30, 2005
SUSPENSION
2001 MERCURY SABLE'S BALL JOINTS NEEDED TO BE REPLACED.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115964March 28, 2005
SUSPENSION:REAR:SPRINGS, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT SPRINGS WHERE IDENTIFIED AS A POSSIBILITY OF BREAKING AND WAS NOTIFIED BY FORD, THE SPRINGS DID BREAK PENETRATING INTO THE TIRE. SPRINGS WHERE REPLACED BY MANUFACTURER. FORTUNATELY THIS HAPPENED AT A LOW SPEED NOT CAUSING AN ACCIDENT WHEN THE TIRE BLEW OUT FROM THE SPRING ENTERING THE TIRE. FIVE MONTHS LATER, A REAR SPRING HAS BROKEN AND AGAIN WAS FORCED TOWARD THE TIRE, THIS TIME NOT PENETRATING IT, BUT CREATING A DEEP GOUGE IN THE TIRE. CAR IS NOW IN DEALER SHOP FOR REPAIR AND REPLACEMENT OF SPRING, STRUT, AND TIRE. FORD NOT AWARE OF PROBLEM WITH REAR SPRINGS SO COST OF REPAIR WILL BE AT OWNERS EXPENSE. I HAVE REQUESTED THAT THE FORD SERVICE DEPARTMENT RETURN ALL PARTS TO ME AFTER REPLACEMENT. IT WAS OF THE OPINION OF THE SERVICE DEPARTMENT THAT THE CAR WAS NOT SAFE TO DRIVE UNTIL PARTS WERE ORDERED AND REPLACED. CONCERN NOW IS THE INTEGRITY OF THE OTHER REAR SPRING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114739March 25, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1) INTAKE MANIFOLD EXPLODED WHEN STARTING THE CAR; ) CAR NOT DRIVEABLE; ) TOWED TO WHITE BEAR LINCOLN MERCURY FOR SERVICE - ESTIMATE PROVIDED 25, MARCH, 2005. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115890March 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
WHILE DRIVING A TRACTOR TRAILER JUMPED IN FRONT OF CONSUMER'S VEHICLE. DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. DRIVER LOST CONTROL OF THE VEHICLE AND SLID UNDERNEATH TRACTOR TRAILER. THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY, BUT THE PASSENGER'S SIDE AIR BAG DID DEPLOY. DRIVER SUSTAINED HEAD INJURIES AND DIED THIRTY MINUTES LATER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10114650March 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION SLIPS BUCKING THE CAR OUT OF CONTROL WHEN IDLING ALONG WITH THE ALUMINUM PISTONS BEING DAMAGED. THE CAR JUMPS FORWARD WHICH CAUSES UNNECCESARY ACCIDENTS AND CAUSES THE CAR TO STALL ON BUSY STREETS. A NEW TRANSMISSION WAS NEEDED AND ALL NEW PISTONS DUE TO A BAD DESIGN. THERE IS A WEBSITE WWW.VISI.COM/~BRUNS/RESULTS2.HTML THAT CONTAINS ABOUT 50 COMPLAINTS ABOUT THE TRANSMISSION ON THIS CAR. FORD SHOULD TAKE RESPONSIBILITY FOR THIS, IT WAS A BAD DESIGN AND THEY SHOULD TAKE THE HEAT FOR IT. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087123March 23, 2005
SERVICE BRAKES, HYDRAULIC, STEERING, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING IN HIGH SPEEDS CONSUMER HEARD A LOUD CLANKING NOISE COMING FROM THE FRONT. CONSUMER APPLIED THE BRAKES, AND THE VEHICLE FAILED TO STOP COMPLETELY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK THERE WAS A GAS SMELL INSIDE OF THE VEHICLE, A STEERING VIBRATION AND THE OIL PAN GASKET WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115445March 21, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
NHTSA RECALL CAMPAIGN 04V332000; FORD ISSUED A FRONT COIL SPRING RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT HAD THE LEFT FRONT COIL BREAK OFF. FORD WAS NOT WILLING TO REPAIR THE COIL SINCE IT WAS A BREAK AND NOT A FRACTURE OF THE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115425March 18, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
NHTSA RECALL CAMPAIGN 04V332000 CONCERNING FRONT COIL SPRING. NO PARTS WERE AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111763March 18, 2005
SUSPENSION
WHILE HAVING RECALL REPAIRS DONE FOR THE FRONT COIL SPRING DEALER INFORMED THE CONSUMER THAT THE REAR COIL SPRING BROKE, AND WAS CUTTING A GROVE IN THE REAR LEFT TIRE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114193March 16, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MERCURY SABLE HAD ACCELERATION WHILE USING CRUISE CONTROL AT HIGHWAY SPEED. CAR CONTINUED TO ACCELERATE IN SPITE OF TURNING OFF CRUISE, PULLING UP THE ACCELERATOR, AND ONLY STOPPED WHEN THE CAR WAS PUT INTO NEUTRAL, STOPPED AND THE ENGINE TURNED OFF. COULD NOT STOP WITH THE BRAKES TO THE POINT OF THE BRAKE PADS SMOKING WHILE THE CAR KEPT ACCELERATING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114126March 15, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I HAVE A 2000 MERCURY SABLE IN WHICH A SAFETY RECALL NOTICE (04S17) WAS ISSUED. A WEEK BEFORE THE SAFETY RECALL WAS ISSUED FOR THE FRONT SPRINGS A REAR SPRING OF MINE HAD SNAPPED, CAUSING A DEEP GROOVE ON THE INNER WALL OF THE REAR TIRE. I HAD TO HAVE BOTH REAR SPRINGS REPLACED AS WELL AS A BRAND NEW TIRE. I WAS TOLD BY FORD IN JUNE OF 2004 THAT I WOULD BE REIMBURSED FOR THE PARTS, LABOR, AND REPLACEMENT TIRE. AS PART OF THE SAFETY RECALL INSTEAD OF REPLACING THE FAULTY SPRINGS THEY ARE INSTALLING "PROTECTIVE SPRING SHIELDS". THIS IS NOW MARCH OF 2005 AND I STILL HAVE NOT BEEN ABLE TO GET THE "PROTECTIVE SPRING SHIELDS" INSTALLED BECAUSE OF LACK OF AVAILABLITY, AND FORD IS NOW TELLING ME THAT THEY WILL NOT REIMBURSE ME FOR THE REAR SPRINGS, WHICH ARE OBVIOUSLY AS DEFECTIVE AS THE FRONT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable