Mercury Sable Complaints

5,381 consumer complaints on file.

#10121262May 18, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: I AM WARE OF A RECALL OF 1999-2001 FOR MERCERY SABLE VEHICLE FOR THE SPRINGS CORRODING AND BREAKING. I HAD THE SAME ISSUE WITH 2002 MERCERY SABLE IN WHICH I HAVE HAD TO PAY OUT A EXORBITANT AMOUNT OF MONEY TO REPAIR, $550.61. I HAVE BEEN DENIED REFUND BECAUSE THERE WAS NO RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121060May 16, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT: WHILE IN FLORIDA, HEARD A RUBBING NOISE ON DRIVER'S SIDE REAR. TOOK TO GOODYEAR AND FOUND THAT THE REAR COIL SPRING WAS BROKEN AND IT WAS STICKING IN THE SIDEWALL OF TIRE. TOOK TO A DEALER TO SEE IF VIN# WAS IN RECALL AND HAVE THEM FIX THE REAR SPRING. THERE IS A RECALL ON THE FRONT SPRINGS, BUT NOT THE REAR SPRINGS. PROBLEM WAS FIXED AT OWNER'S EXPENSE. MANUFACTURER WILL NOT HELP WITH EXPENSES. WORK WAS DONE IN FLORIDA BY MAROONE LINCOLN MERCURY, 3626 NORTHLAKE BLVD, LAKE PARK, FLORIDA 33403. 561-622-0700. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115158May 16, 2005
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH THE CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE, AND THE PASSENGER AIR BAG DEPLOYED, HOWEVER, THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *AK *SC THE VEHICLE WAS SENT 10-15 FEET INTO A DITCH. THE INSURANCE ADJUSTER STATED THAT THE ENGINE HAD BROKEN OFF ALL OF IT'S MOUNTINGS AND SHIFTED 3 INCHES. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10113384May 16, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
WHILE DRIVING 25 MPH THE REAR DRIVER SIDE COIL SPRING BROKE. AS A RESULT, THE TIRE WAS PUNCTURED. THE CAUSE HAS YET TO BE DETERMINED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120713May 11, 2005
STRUCTURE:FRAME AND MEMBERS
ON MAY 10, 2005, I WAS DRIVING TO AN APPT. AFTER I GOT OFF THE HIGHWAY, I WAS DRIVING DOWN TARKILN HILL ROAD AND MY CAR STARTED TO MAKE A LOUD CLUNKING SOUND AND THE STEERING WAS OFF. I APPLIED MY BRAKE AT THE RED LIGHT AND MY BRAKE PEDAL WENT DOWN TO THE FLOOR. I WAS ABLE TO STOP THE CAR. I WENT TO THE APPT. WHICH WAS TWO BLOCKS AWAY VERY SLOWLY. WHEN I GOT OUT OF THE APPT. TO COME HOME, THE CAR STARTED AND THE NOISE WAS GONE. I DROVE SLOWLY HOME AND WHEN I GOT HOME, I LOOKED ON THE INTERNET TO SEE IF ANYONE HAD THIS PROBLEM. I CAME ACROSS A COMPLAINT PAGE WHERE SOMEONE IS COMPLAINING OF THE SAME ISSUE AND STATED THAT HIS STEERING WENT. HE SAID IT WAS DUE TO A SAFETY RECALL. I LOOKED UP THE RECALL AND CAME ACROSS A PAGE THAT HAD THE RECALLS FOR MY VEHICLE WHICH IS A 1994 MERCURY SABLE. THE CAMPAIGN ID # IS 98V323000. IT GOES ON TO SAY: SUMMARY: DETACHMENT OF THE BODY MOUNTS AT THE REAR CORNERS OF THE SUBFRAME, WHICH SUPPORTS THE ENGINE AND TRANSMISSION, ALLOWS THE REAR CORNERS OF THE SUBFRAME TO DROP. IF BOTH REAR CORNERS DROP, STEERING WOULD BECOME SUDDENLY VERY DIFFICULT, AFFECTING VEHICLE CONTROL AND INCREASING THE RISK OF A CRASH. I CONTACTED THE DEALER ON CHURCH STREET IN NEW BEDFORD, SENTURY LINCOLN/MERCURY. THEY TOLD ME TO BRING THE CAR IN. WHEN I GOT THERE, THEY TOLD ME THERE WOULD BE A $75.00 CHARGE TO SEE IF THAT IS THE PROBLEM, AND IF IT IS, I WOULD HAVE TO PAY, BECAUSE THE RECALL WAS NOT ON THEIR COMPUTER. I CALLED THE FORD COMPANY'S 800 NUMBER AND WAS TOLD THE SAME THING. I THEN CALLED A MERCURY NUMBER, THAT I GOT OFF THE INTERNET AND WAS TOLD BY THAT GENTLEMAN THAT THE ID # OF THE RECALL IS FROM A VENDOR AND THE FORD COMPANY HAS A RIGHT TO NOT CONSIDER IT A RECALL AND IF THEY DO NOT SUPPORT IT, WHICH THEY DO NOT, I WOULD HAVE TO FILE A COMPLAINT WITH YOU, WHICH IS WHAT I AM DOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120505May 10, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: GOT RECALL NOTICE LAST AUGUST ON GUARD SPRINGS ON FRONT OF CAR, AND IT IS NOW MAY AND HE CAN'T GET ANYONE TO FIX HIS CAR. DEALER KEEPS TELLING HIM THEY DO NOT HAVE THE PARTS YET. CALLED MANUFACTURER AND THEY DID NOT OFFER ANY HELP EITHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120162May 7, 2005
UNKNOWN OR OTHER
MY 2000 MERCURY SABLE WAS PARK AT MY PLACE OF BUSINESS....LEAVING FOR HOME, STARTED UP THE CAR (BOOM) SMOKE FOR UNDER THE HOOD. THE PLASTIC INTAKE MANIFOLD COVER EXPLODED (TOP OF THE ENGINE) . IT'S GOING TO COST ME OVER $600 TO REPAIR AND REPLACE. HAS THIS PROBLEM HAPPEN TO EVERYONE ELSE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117379May 6, 2005
VEHICLE SPEED CONTROL
WHILE SITTING AT A STOP SIGN, THE CONSUMER'S VEHICLE ACCELERATED, RESULTING IN A REAR END COLLISION THE VEHICLE IN FRONT. THE CONSUMER'S VEHICLE PROCEEDED TO KNOCK DOWN A STOP SIGN. THE VEHICLE WAS TOTALED. *AK (SUDDEN ACCELERATION) THERE WAS A REPAIR FOR THE SAME PROBLEM IN JUNE 02, 2004. THE PROBLEM WOULD OCCUR WHEN THE BRAKE WAS RELEASED AND THERE WAS A STRONG PULL WHEN IN REVERSE. THIS PROBLEM WAS DIAGNOSED AS AN IDLE AIR CONTROL ISSUE. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10119824May 4, 2005
SEAT BELTS
CONTACT STATES: WHILE DRIVING WITH PASSENGERS, CHILD SAFETY SEAT WITH PASSENGER IN TOW PULLED THE SEATBELT ACROSS HERSELF. THIS BECAME ENTANGLED AROUND THE PASSENGERS NECK CAUSING GREAT DISCOMFORT. CONCERNED OCCUPENTS TRY TO FREE AND DISENGAGE SEAT BELT ATTACHMENT WITH EVERY EFFORT THE SEAT BELT BECOMES TIGHTER AND SLACK IS DISAPPEARING CHOKING THE CHILD. FORTUNATELY THE CHILD WAS FREED WITH THE HELP OF A POCKET KNIFE, CHILD HAD TO BE CUT OUT OF THE RESTRAINT. CHILD SUBSTAINED DEEP TISSUE BRUISING AS DIAGNOSED BY DOCTOR. THE DEALER REPAIRED THE SEAT BELT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10119465May 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONTACT STATED: WHEN SHIFTING FROM REVERSE TO DRIVE ENGINE MAKES A LOUD NOISE. ALSO, THE FRONT SUSPENSION SPRINGS BROKE WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119571May 3, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
MY HEADLIGHT SWITCH WENT OUT AND I REPLACED IT. I WAS WONDERING IF I COULD GET COMPANSATION FOR BUYING IT MYSELF, AS IT APPEARS TO BE A RECALL. ALSO THERE SEEMS TO BE A PROBLEM WITH MY HOME COMPUTER AND I AM NOT ABLE TO VIEW ANY DETAILED INFORMATION ABOUT MY VEHICLE. IF SOMEONE COULD E-MAIL ME, I WOULD GREATLY APPRECIATE THE INFORMATION THAT I NEED TO KNOW ABOUT MY CAR, OR ANYTHING THAT I QUALIFY FOR. I DON'T KNOW ANY OF MY VEHICLES PAST HISTORY, SO IT WOULD ALSO BE APPRECIATED IF I COULD RECIEVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118704April 29, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
LAST THURSDAY OR FRIDAY, I HAD LEFT MY HOUSE TO FILL THE GAS TANK ON MY 1999 MERCURY SABLE WAGON. THE TANK WAS JUST ABOUT FULL WHEN A CHILD WALKED BY AND SHOUTED, HEY MISTER, SOMETHINGS COMING OUT FROM UNDER YOUR CAR. SURE ENOUGH, THE SERVICE STATION ATTENDANT AND I BOTH LOOKED, AND GASOLINE WAS POURING, AND I MEAN POURING FROM THE TOP OF THE GAS TANK. I CALLED AAA AND IMMEDIATELY HAD THEM TOW THE CAR TO THE LOCAL DEALER, CHAPMAN FORD, IN BRIDGETON, NJ. THEY HAVE REPLACED A CANNISTER HAVING TO DO WITH THE EMISSIONS, AND SOME OTHER PARTS. I AM JUST LUCKY THAT THIS KID CAME BY, OR I MIGHT HAVE BEEN DRIVING A FIREBOMB. I AM WAITING, AND HAVE BEEN WAITING FOR ONE WEEK, TO HAVE THE FORD FACTORY REP CALL ME. I AM COMPLAINING ABOUT THE BILL, SINCE THE CAR HAS ONLY 42,000 MILES ON IT, BUT THAT HAS NOTHING TO DO WITH THE SAFETY ISSUE. THE CAR IS STILL AT THE DEALERS LOCATION AS OF TODAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118635April 28, 2005
SUSPENSION:REAR:SPRINGS
NO SPECIFIC EVENT LEAD TO FAILURE. REAR SPRING BROKE CAUSING SPRING TO RUB INSIDE SIDE WALL OF TIRE. DEALER IS REPLACING BOTH REAR SPRINGS. PART WOULD BE AT DEALER: T.E. CLARKE FORD HUDSON OHIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118552April 27, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2003 MERCURY SABLE BLOWER MOTOR INOPERABLE. OCCURRED IN JANUARY AS AN INTERMITTENT ISSUE. MOTOR FAILED COMPLETELY IN MAR 2005. TECHNICAL SERVICE BULLETIN ISSUED EFFECTIVE 7/16/2004 STATES: 2001-2004 TAURUS/SABLE: WATER IN BLOWER CASE-BLOWER MOTOR/RESISTOR FAILURE-VEHICLES BUILT BETWEEN 5/1/2003 TO 12/15/2003. SOME VEHICLES MAY EXHIBIT WATER IN BLOWER CASE, RESULTING IN LEAKAGE TO INTERIOR PASSENGER FLOOR. INSPECT AND SEAL COWL AREA AND INSTALL RAIN-HAT. INSPECT AND REPLACE BLOWER MOTOR. THE BLOWER MOTOR WAS REPLACED AS WAS THE RESISTOR. THE COWL LEAK IS NOT ON RECALL EVEN THOUGH IT CAUSES SIGNIFICANT WATER DAMGE TO ELECTRICAL COMPONENTS AND INTERIOR PASSENGER SPACE. THIS IS A MANUFACTURER DEFECT AND SHOULD NOT BE THE BURDEN OF THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115615April 27, 2005
POWER TRAIN:AXLE ASSEMBLY, VEHICLE SPEED CONTROL
WHILE STOPPING AT A TRAFFIC LIGHT VEHICLE CONTINUED TO ACCELERATE AT FULL THROTTLE, EVEN WHEN BRAKES WERE APPLIED AGAIN, AND THE IGNITION WAS TURNED OFF. VEHICLE ACCELERATED THROUGH AN INTERSECTION, AND ONLY STOPPED WHEN THE FRONT AXLE BROKE. VEHICLE WAS TOWED TO A DEALERSHIP, BUT THEY COULDN'T INDICATED WHY THE ACCELERATION FAILURE OCCURRED, EVEN WHEN A DIAGNOSTIC TEST WAS PERFORMED.*AK CAR KEPT LUNGING AND HOPPING FORWARD WHILE THE BRAKES WERE ON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE D THE CAUSE OF THE PROBLEM. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119207April 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN STOPPING ON AN INCLINE FOR A LIGHT OR SIGN WITH FOOT ON BRAKES VEHICLE ROLLED BACKWARDS WHEN FOOT WAS TAKEN OFF THE BRAKES TO ACCELERATE. WOULD EITHER DEPRESS THE BRAKES AGAIN OR ACCELERATOR PEDAL TO KEEP VEHICLE FROM HITTING ANOTHER VEHICLE BEHIND. HAD TAKEN VEHICLE TO DEALERSHIPS BUT MECHANIC DID NOT NOTICE OR FIND ANYTHING WRONG. THIS PROBLEM HAPPENED AT LEAST 6 TIMES BEFORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113381April 25, 2005
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
AFTER NOTICING THAT REAR LEFT TIRE WAS FLAT CONSUMER DROVE THE VEHICLE TO THE REPAIR SHOP, AND MECHANIC DETERMINED THAT BOTH REAR COIL SPRINGS BROKE. DEALER WAS NOT NOTIFIED.*AK THE RESULT OF THE TIRE BEING FLAT WAS BECAUSE THE SHARP EDGES OF THE COIL SPRING CUT THE RUBBER ON THE INSIDE OF THE TIRE. CONSUMER AWARE OF THE FACT THERE IS A RECALL FOR THE FRONT COIL SPRING AND DISAPPOINTED THAT THERE NOT A RECALL FOR THE REAR FOR THE SAME PROBLEM. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118310April 23, 2005
STEERING:RACK AND PINION
STEERING VERY NOISY AND IT IS VERY DIFFICULT TO MAKE A RIGHT TURN. YOU PRACTICALLY HAVE TO ENTER THE OTHER LANE TO MAKE A RIGHT TURN AT A CORNER. THIS IS NOT GOOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119048April 22, 2005
ENGINE AND ENGINE COOLING
THE VEHICLE STARTED TO SMOKE. THE CONSUMER PULLED OVER TO THE SIDE OF THE ROAD, TO FIND THE FIRE HAD COMPLETELY GONE OUT. **JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10114986April 18, 2005
STEERING:RACK AND PINION
THE VEHICLE WAS LOOSING POWER STEERING FLUID THROUGH THE RACK AND PINION STEERING. THE OWNER TOOK THE VEHICLE BACK TO THE DEALER, AND WAS INFORMED THAT THE FLUID WAS LEAKING THROUGH THE RACK AND PINION STEERING ASSEMBLY. *AK THE TURNING RADIUS WAS NOT ADEQUATE ENOUGH TO MAKE A RIGHT TURN WITHOUT THE FRONT OF THE VEHICLE ENTERING THE LEFT LANE OF TRAFFIC ON THE ROAD BEING TURNED ONTO. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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