Mercury Sable Complaints

5,381 consumer complaints on file.

#10460032May 30, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED FORWARD UNTIL THE CONTACT APPLIED THE BRAKES. THE CONTACT STOPPED AND SHUT OFF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE CRUISE CONTROL CABLE WAS FRACTURED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459790May 27, 2012
POWER TRAIN
I'LL ADD MY CAR TO THE LIST OF SABLE/TAURUS TRANSMISSION FAILURES. FAILED WITH NO WARNING WHATSOEVER. THE CAR SUDDENLY CAME OUT OF GEAR AND THE RPMS SHOT WAY UP. IT'S AT A TRANSMISSION SHOP NOW BUT IT APPEARS TO BE THE SAME FAILURE AS HUNDREDS IF NOT THOUSANDS OF OTHERS ONLINE. THIS IS A KNOWN ISSUE WITH BAD TORQUE CONVERTERS/INPUT SHAFTS. WHY ISN'T THERE A RECALL/INVESTIGATION GOING ON FOR THIS ISSUE. I PROBABLY WON'T KEEP THE CAR AFTER IT'S REPAIRED AS MANY HAVE REPORTED REPEAT FAILURES ON REBUILT TRANSMISSIONS EVEN THOUGH I'LL BE OUT AROUND $2000.00. I DON'T TRUST THE CAR ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459180May 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE MAINTAINED A SPEED OF 50 MPH WHEN THE ACCELERATOR PEDAL WAS NOT BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE REPAIR SHOP STATED THAT THE CRUISE CONTROL CABLE NEEDED TO BE REPLACED, ALONG WITH THE THROTTLE CASE ASSEMBLY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 177,400 AND THE CURRENT MILEAGE WAS 192,431.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459016May 19, 2012
STEERING
BEGINNING ABOUT THE FIRST OF MARCH, 2012, I NOTICED A PROBLEM WITH MY STEERING FEELING STIFF, JERKY AND HARD TO TURN. THE FIRST INCIDENT INVOLVED TURNING RIGHT ONTO THE HIGHWAY FROM A SIDE RIDE AND FEELING THE FRONT OF THE CAR JERK SLIGHTLY TO THE LEFT. SINCE THEN, I'VE NOTICED THE STEERING REMAINS STIFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458773May 17, 2012
EQUIPMENT, SEAT BELTS
I OWN A 2001 MERCURY SABLE. AT APPROXIMATELY 70,000 THE DRIVER'S SEAT BELT BEGAN TO RETRACT SPORADICALLY. AT ABOUT 75,000 MILES THE SEATBELT NO LONGER RETRACTED AT ALL. THE SEATBELT STILL LOCKS WHEN PRESSURE IS PUT ON IT, BUT I AM CONCERNED ABOUT ITS SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458262May 13, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WE WERE BACKING OUT OF A PARKING SPACE & THE CAR ACCELERATED AS THOUGH I HAD PRESSED THE GAS PEDAL. THIS IS THE THIRD TIME THIS HAS HAPPENED, BUT THE FIRST TIME GOING IN REVERSE. BOTH OTHER TIMES THE CAR WAS IN DRIVE. THE FIRST TIME I WAS ON THE FREEWAY AND I ASSUMED MY FOOT HAD ACCIDENTALLY PUSHED THE GAS, SO I IGNORED IT. THE SECOND TIME I WAS ON A COUNTY ROAD, AND AGAIN I ASSUMED IT WAS MY FAULT. THIS IS THE FIRST TIME I COULD HAVE REALLY HURT SOMEONE, AND THIS COULD POTENTIALLY BE VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458045May 10, 2012
VEHICLE SPEED CONTROL
THE CRUISE CONTROL GAS CABLE BROKE OFF THE HOLDER BY THE THROTTLE VALVE, RESULTING IN JAMMING THE THROTTLE VALVE IN OPEN POSITION, THE CAR BECAME OUT OF CONTROL AS THE BRAKES ARE NOT ABLE TO SLOW DOWN THE CAR, ONLY TURNING OFF THE IGNITION HELPED SLOWING DOWN THE CAR SO NO BRAKE BOOSTER. ONE VERY DANGEROUS SITUATION. THE DESIGN AND MATERIAL ARE OF SUBSTANDARD. I HAVE IT DOCUMENTED WITH PICTURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457115May 2, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY
WIRE HARNESS FAILURE IN RUBBER BOOTS FROM BODY OF CAR TO REAR LIFT GATE ON STATION WAGON MODEL. INSULATION CRACKING AND WIRE BREAKING COMPLETELY IN FLEXIBLE RUBBER BOOT CAUSES ERRATIC BEHAVIOR AND ULTIMATE FAILURE OF HIGH BRAKE LIGHT, BACK UP LIGHTS, LICENSE PLATE LIGHTS, REAR WINDSHIELD WIPER, REAR WINDOW DEFROSTER, OPEN LIFT GATE AND OPEN REAR WINDOW SAFETY SENSORS AND STEREO SPEAKERS. INSULATION AND WIRING WITHIN BOOT HAS BECOME BRITTLE AND FATIGUED. CLEAN BREAKS IN WIRES FROM OPENING AND CLOSING LIFT GATE ARE EVIDENT. WIRES WHERE INSULATION HAS BROKEN THROUGH ARE COMING IN CONTACT WITH OTHER CIRCUITS WHERE THAT INSULATION HAS BROKEN THROUGH AND RESULTS IN "CONFUSING" OPERATION OF LIGHTS. IE PUT CAR IN REVERSE AND HIGH BRAKE LIGHT COMES ON - PUT FOOT ON BRAKE AND HIGH BRAKE LIGHT GOES OUT. BACKUP LIGHTS DON'T COME ON AT ALL. IE TURN ON REAR WINDSHIELD WIPER AND LICENSE PLATE LIGHT COMES ON. WIRING DOES NOT APPEAR TO HAVE SUFFICIENT NUMBER OF MULTIPLE INTERNAL COPPER STRANDS OR SUPPLE ENOUGH INSULATION TO PROVIDE NEEDED FLEXIBILITY DURING REGULAR OPENING AND CLOSING OF REAR LIFT GATE. BELIEVE THIS TO BE A LATENT SAFETY DEFECT. MANUFACTURER SHOULD HAVE KNOWN DURING DESIGN THAT WIRING IN BOOT TO STATION WAGON LIFT GATE WOULD BE PRONE TO CATASTROPHIC FAILURE WITH REGULAR USE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456249April 24, 2012
VEHICLE SPEED CONTROL:CRUISE CONTROL
2001 MERCURY SABLE. CONSUMER WRITES IN REGARDS TO CRUISE CONTROL FAILURE *TGW THE CONSUMER STATED THE VEHICLE ROLLED OVER TWICE. THE CONSUMER AND HIS WIFE HAD TO BE EXTRICATED FROM THE VEHICLE. THE VEHICLE WAS TOTALED.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10455510April 17, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT HE HEARD A BANGING NOISE WHILE DRIVING 50 MPH AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND SHUT OFF THE ENGINE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CRUISE CONTROL CABLE WAS DAMAGED AND CAUSED THE FAILURE. THE MECHANIC DISCONNECTED THE CRUISE CONTROL CABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455401April 16, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE EXAMINING THE FRONT PASSENGER SIDE SEAT BELT, THE CONTACT NOTICED THAT THE SEAT BELT WOULD NO LONGER RETRACT BACK TO ITS ORIGINAL POSITION. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER AND NO REPAIRS HAD BEEN PERFORMED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 87,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455009April 12, 2012
POWER TRAIN
I WAS DRIVING THE CAR. CAME TO A STOP AND PRESSED THE GAS PEDAL TO ACCELERATE. THE CAR STARTED OUT OK AND THE MPH REACHED 15MPH AND THEN THERE WAS NOTHING. IT WAS LIKE THE CAR WAS IN NEUTRAL. I HAD TO COAST OFF THE SIDE OF THE ROAD. HAD T HAVE THE CAR TOWED HOME. SPOKE WITH SEVERAL FORD DEALERSHIPS SERVICE MECHANICS AND EVERYONE OF THEM SAID THAT THEY WERE ALMOST 100% THAT IT WAS THE TORQUE CONVERTER (INSIDE THE TRANSMISSION). AND COULD ALSO BE THE WHOLE TRANSMISSION. THE CAR WONT GO INTO GEAR. YOU CAN MOVE THE GEARSHIFT FLAWLESSLY THRU THE GEARS AND NOTHING THE CAR WONT MOVE. I WAS ALSO TOLD BY EVERY FORD MECHANIC THAT THIS IS A HUGE PROBLEM WITH THAT YEAR OF CAR AND THAT TRANSMISSION (AX4N). THEN TO FIND OUT THAT FORD KNOWS OF THE PROBLEM AND NO RECALL! THEN I FIND OUT TODAY THAT FORD ISSUED A RECALL ON THE FORD WINDSTAR FOR THE TRANSMISSIONS (WHICH ARE THE SAME TRANSMISSIONS THAT ARE IN THE SABLE AND IN THE FORD TAURUS, THE MODEL # TRANNY AX4N). IF FORD CAN ISSUE A RECALL ON THE WINDSTAR FOR THE SAME PROBLEM AS THE SABLE AND TAURUS WHY CANT THEY ISSUE A RECALL ON ALL OF THEM? THE COST TO FIX MY SABLE IS ANYWHERE FROM $1300 TO $1800 AND THAT'S IF ITS ONLY THE TORQUE CONVERTER AND NOT THE WHOLE TRANNY WHICH WOULD COST IN THE $3500 TO $4500 RANGE. AND BOTH QUOTES ARE COMING FROM FORD MECHANICS WHO HAVE DONE NUMEROUS SABLES ETC WITH THIS SAME PROBLEM. I AM A SINGLE MOTHER AND DEFINITELY DO NOT HAVE THE MONEY TO HAVE MY CAR FIXED!!!! APPARENTLY THIS IS A HUGE PROBLEM AND I FEEL ALONG WITH SO MANY OTHERS THAT FORD SHOULD DO A RECALL AND FIX IT FOR FREE!!!! ESPECIALLY WHEN THEY RECALL THE WINDSTAR FOR THE SAME TRANNY AND SAME PROBLEM! THIS IS AN ONGOING PROBLEM AND FORD SHOULD ADDRESS IT AND TAKE CARE OF IT. BECAUSE AS OF RIGHT NOW I SIT WITHOUT A CAR. I HAVE HAD OTHER FORD CARS AND NEVER A PROBLEM THAT'S THE ONLY REASON I PURCHASED THIS ONE. IF I WOULD ONLY KNEW..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454805April 11, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT WAS ABLE TO SAFELY COAST TO A STOP. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454832April 11, 2012
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL* THE CONTACT OWNS A 1993 MERCURY SABLE. THE CONTACT STATED THAT THE HEADLIGHTS STOPPED ILLUMINATING AND COULD CAUSE A CRASH. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 98V009000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 50,000. UPDATED 05/08/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454517April 9, 2012
STEERING
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN THE STEERING BECAME HAD BECOME VERY DIFFICULT TO MANEUVER. AFTER SHUTTING OFF AND RESTARTING THE VEHICLE, THE POWER STEERING SEEMED TO HAVE RESET BUT THE FAILURE RECURRED AFTER ATTEMPTING TO PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT FRONT TIE RODS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454529April 9, 2012
VEHICLE SPEED CONTROL
THE CAR IS IN DRIVE AND AS YOU'RE DRIVING ALONG THE CAR BEGINS TO ACCELERATE ON ITS OWN. WHEN THE BRAKES ARE APPLIED THE CAR IS STILL PULLING FORWARD AS IF THE GAS IS BEING APPLIED. WHEN THE BRAKE IS RELEASED THE CAR LUNGES FORWARD ON ITS OWN. I'M EXTREMELY ANGRY THAT THIS PROBLEM HAS NOT BEEN RECALLED WHEN A CAR ACCELERATES ON ITS OWN AND CARS HAVE BEEN RECALLED FOR LESS. REGARDLESS OF THE AGE OF THE CAR DO SOMETHING TO FIX OUR CARS!!!! FIX THE PROBLEM AND PUT IT ON YOUR RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454596April 9, 2012
VEHICLE SPEED CONTROL
DRIVING ON THE HWY WITH MY 3 YR OLD DAUGHTER @ APPROX 65 MPH THE VEH STARTED ACCELERATING ON ITS OWN. EVEN WITH PRESSING THE BRAKE VEH WOULD SLOW DOWN BUT KEPT ACCELERATED ON ITS OWN ( AND IT KEPT CLIMBING UNTIL I PRESSED ON THE BRAKE) AND GOT UPTO APPROX 80 MPH. I WAS ABLE TO SAFELY GET VEH OFF THE HWY WITH DEPRESSING THE BRAKE EXTREMELY HARD (AND VEH KEPT CREEPING FORWARD, LUCKILY THE LIGHT TURNED GREEN QUICKLY) AND A FORD DLRSHP WAS RIGHT NEXT TO THE HWY. DLRSHP PERFORMED REPAIRS. THEY REPLACED THE ACCELERATOR CABLE ASSEMBLY FOR THE THROTTLE CONTROL. I WAS ADV BY DLRSHP THAT THE PLASTIC PIECE ON THE CRUISE CONTROL THROTTLE BROKE AND GOT STUCK ON MY REGULAR ACCELERATOR CABLE. I CANT BEGIN TO SAY HOW FRIGHTENED I WAS FOR MY DAUGHTERS SAFETY AS WELL AS MY OWN. I SEEN THERE IS AN INVESTIGATION FOR 2005 & 2006 TAURUSES...YOU NEED TO ALSO LOOK @ THE 2001 SABLES FOR THE SAME PROBLEM! SOMEONE IS GOING TO GET KILLED IF THEY DON'T DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454443April 8, 2012
POWER TRAIN
WITHOUT WARNING I EXPERIENCED A LOSS OF POWER WITH MY 2004 MERCURY SABLE. AFTER DRIVING MY CAR APPROXIMATELY 46 MILES (I LIVE 47 MILES FROM JOB) I CAME TO A STOP SIGN AND WHEN I WENT TO PROCEED THROUGH THE STOP SIGN, I WAS NOT ABLE TO DO SO. I HAD LOST FORWARD AND REVERSE GEARS AND THE CAR WOULD NOT MOVE. THERE WERE NO WARNING SIGNS. NO SLIPPING, NO BANGING, NO GRINDING OR ANY OTHER NOISES THAT ALMOST ALWAYS ARE ASSOCIATED WITH TRANSMISSION FAILURE. I HAD THE CAR TOWED TO A TRANSMISSION SHOP (AAMCO OF MINEOLA, NY) AND THE TRANSMISSION WAS REPLACED. I NEVER IN ALL MY 32 YEARS OF DRIVING HAD A TRANSMISSION FAIL IN THE MANNER THAT THIS TRANSMISSION DID. I ALSO TRULY FELT IT WAS A TORQUE CONVERTER OR INPUT SHAFT FAILURE BUT I AM NOT A MECHANIC (I DO HAVE A GOOD KNOWLEDGE OF HOW A CAR AND IT'S COMPONENTS WORK) AND JUST DECIDED TO GET THE TRANSMISSION FIXED. I DID NOT THINK MUCH ABOUT THIS UNTIL I RECEIVED A NOTICE THAT MY FORD FREESTAR IS INVOLVED IN A RECALL (11S25/NHTSA RECALL 12V-006) WHICH DESCRIBED THE SAME FAILURE. IT JUST SO HAPPENS THAT IT IS ALSO A MODEL YEAR 2004 AND IS EQUIPPED WITH THE SAME MODEL TRANSMISSION (AX4S). I AM NOW VERY CONFIDENT THAT THE TRANSMISSION'S TORQUE CONVERTER FAILED JUST AS IT IS DESCRIBED IN THE RECALL FOR MY FORD FREESTAR. I BELIEVE THAT THERE IS A DESIGN PROBLEM WITH THE SPLINES IN THE TORQUE CONVERTER WHEN IT IS MANUFACTURED AND A POSSIBLE FAILURE OF THE INPUT SHAFT (WHICH THE TORQUE CONVERTER SPINS ON). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454249April 5, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY BEGAN TO ACCELERATE WITHOUT WARNING. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT INTO NEUTRAL AND THEN SHUT THE VEHICLE OFF. THE FAILURE HAD NOT BEEN DIAGNOSED AND HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453901April 3, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT HAD BEEN PARKED FOR TWO HOURS IN THE PARKING LOT OF A SMALL COMMUNITY PARK. AS THE CONTACT WAS DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONTACT DID NOT HAVE TIME TO CHECK THE SPEEDOMETER BEFORE THE TURN WAS COMPLETED. THE VEHICLE FAILED TO SLOW DOWN WHEN ENGAGING THE BRAKE PEDAL AND BECAUSE THE TURN HAD NOT BEEN COMPLETED THE CONTACT VEERED OFF TO THE LEFT OF THE ROAD AND THEN CROSSED THE ROAD TO THE RIGHT. AS THE CONTACT TRIED TO GET BACK ON THE ROAD, SHE DROVE OVER A TWO-FOOT BOULDER AND SEVERAL SMALLER BOULDERS AND THEN CRASHED INTO A FENCE OF TALL BUSHES AND CAME TO A STOP APPROXIMATELY TEN FEET PAST THE BOULDERS THAT HAD BEEN DRAGGED IN THE MIDDLE OF THE DRIVEWAY. THE AIR BAGS DEPLOYED AS THE VEHICLE CAME TO A STOP. THIS ALL TOOK PLACE IN A MATTER OF SECONDS. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED FORD DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATELY FAILURE MILEAGE WAS 93,300
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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