Mercury Mystique Complaints

1,019 consumer complaints on file.

#10176694December 20, 2006
STRUCTURE
I BELIEVE IT'S A SHAME THAT MANUFACTURERS CAN SELL CARS WITH GLUED DASHBOARDS THAT REQUIRE THE REMOVAL OF THE WINDSHIELD TO REPAIR THE DASHBOARD. THIS IS A 1999 MERCURY MYSTIQUE, THE DASHBOARD MATERIAL CAME LOOSE AND SQUEEZED THE DEFROST DIVERTER PLASTIC UP AND OFF THE DASHBOARD, THEREFORE MAKING IT DIFFICULT TO USE THE DEFROSTER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175047December 4, 2006
UNKNOWN OR OTHER
AFTER THE CAR WAS ABOUT 5 YEARS OLD THE DASHBOARD WARPED. IT CAME UP ABOUT 3 INCHES AND COVERS ABOUT 10% OF THE WINDSHIELD. IT ALSO WILL NOT HOLD THE DEFROSTER DEFLECTOR TRIM SO IT HAD TO BE REMOVED. I HAVE NOT HEARD FROM FORD (MERCURY)ABOUT THIS PROBLEM AND FEEL IT IS THEIR PROBLEM TO REPAIR AND NOT AN EXPENSE I SHOULD HAVE TO PAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174673November 29, 2006
STRUCTURE
1. DASH WARP CAUSES VISIBILITY PROBLEMS, DEFROSTER MALFUNCTION, LOOSE TRIM. I DROVE OVER A SEAM IN THE ROADWAY AT AN OVERPASS (SMALL BUMP) & THE VENT TRIM POPPED LOOSE. THIS IS SIMPLY AN AGING ISSUE AS THERE WAS NO UNUSUAL EVENT. MY CAR IS A 1999 MERCURY MYSTIQUE, BUT THIS ISSUE IS ALSO PREVALENT ON THE FORD 1999 & 2000 CONTOUR, AND SOME 1998 MODELS WITH THE NEWER STYLE DASH. 2. THE TRIM POPPED LOOSE FROM THE DASH WHILE COMMUTING ON I-95 TO WORK. THE VENT TRIM CAME TO REST IN FRONT OF THE AIR BAG & ON MY ARMS AS I DROVE, BUT FORTUNATELY DID NOT CAUSE AN ACCIDENT. 3. THE VENT TRIM WAS PLACED LOOSELY ONTO THE DASH SO THE DEFROSTER WOULD STILL BE USABLE, BUT THE WARPED DASH PREVENTS IT FROM BEING PROPERLY SECURED. A NEW VENT TRIM WILL NOT FIX THIS PROBLEM. THERE WAS AN OLD RECALL WHICH INCLUDED A 'REPAIR KIT', BUT IT HAS EXPIRED. I WOULD LIKE TO SEE THE RECALL RE-INSTATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174724November 29, 2006
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
DT*: THE CONTACT STATED THE HEADLIGHT SWITCH FOR THE VEHICLE WAS DEFECTIVE AND THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING:HEADLIGHTS:SWITCH DUE TO THE VIN. THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER TO RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173033November 9, 2006
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, EXTERIOR LIGHTING:BRAKE LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT PERMANENTLY OUT. THE REAR BRAKE LIGHT LOCATED ON TOP OF THE REAR WINDOW WOULD ILLUMINATE IN A DISTORTED PATTERN. THE REAR BRAKE LIGHTS WAS MADE UP OF 9 MINI LIGHTS, AND 3 LIGHTS WOULD LIGHT UP WHILE BRAKING. ON OTHER OCCASIONS, 4 OR 5 LIGHTS WOULD ILLUMINATE. THERE WAS A NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING: HEADLIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172551November 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THE SENSOR RING FOR ABS (BRAKES) ON RIGHT AND LEFT AXELS ON THE FRONT OF MY 99 MERCURY MYSTIQUE ARE BOTH CRACKED CAUSING ABS TO NOT FUNCTION,ALSO I JUST RETURNED FROM GETTING RESISTERS REPLACED FOR MY BLOWER MOTOR WHICH I JUST FOUND OUT HAD A RECALL THAT WAS CLOSED PLEASE LET ME KNOW OF ANYTHING I CAN DO . I DID HAVE AN ACCIDENT I THOUGHT THE BRAKES DIDNT WORK PROPERLY BUT DONT KNOW IF IT IS RELATED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10172554November 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THE SENSOR RING FOR ABS (BRAKES) ON RIGHT AND LEFT AXELS ON THE FRONT OF MY 99 MERCURY MYSTIQUE ARE BOTH CRACKED CAUSING ABS TO NOT FUNCTION,ALSO I JUST RETURNED FROM GETTING RESISTERS REPLACED FOR MY BLOWER MOTOR WHICH I JUST FOUND OUT HAD A RECALL THAT WAS CLOSED PLEASE LET ME KNOW OF ANYTHING I CAN DO . I DID HAVE AN ACCIDENT I THOUGHT THE BRAKES DIDNT WORK PROPERLY BUT DONT KNOW IF IT IS RELATED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10171426October 20, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A GAS SMELL WAS NOTICED DUE TO A GAS LEAK. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED A GAS LEAK IN THE FILLER HOSE WAS PRESENT. THERE WAS A NHTSA RECALL, # 95V232000, REGARDING THE GAS TANK FILLER HOSE AND CAP. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171231October 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILED TO GO INTO GEAR FROM PARK, CHANGING GEARS DIFFICULT, DID NOT MOVE IN DRIVE, WOULD NOT GO INTO REVERSE, ENGINE DIED WHILE DRIVING 35 M.P.H MADE LOUD NOISE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170299October 9, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
PASSANGER SIDE FUEL TANK RETAINER STRAP CORRODED THROUGH AND YIELDED. DRIVER SIDE STRAP IS ALSO CORRODED AND NEEDS TO BE REPLACED BUT DID NOT YIELD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170229October 8, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
RECALL ON 1997 MERCURY MYSTIQUE NHTSA CAMPAIGN ID# 48V233000. POWER TRAIN. AUTOMATIC TRANSMISSION LEVER AND LINKAGE FLOOR SHIFT. DEALER REFUSING TO HONOR RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167604September 7, 2006
ELECTRICAL SYSTEM:WIRING
CAR HAS HAD INCREASING NUMBER OF ELECTRICAL PROBLEMS...CHECK ENGINE LIGHT COMING ON. MECHANICS COULDN'T FIND WHAT WAS TRIGGERING IT AFTER REPLACING THE OXYGEN SENSORS REPEATEDLY. OTHER TWITCHES (STALLING, BURNED UP TURN SIGNAL MODULE,) FINALLY CULMINATING IN COMPLETE BRAKE LIGHT AND REVERSE LIGHT FAILURE. TOOK THE CAR BACK TO MY MECHANICS, WHO REPLACED THE SIGNAL MODULE, AND SHOWED ME THE BURN MARKS ON IT. THEY STATED THAT THEY TRIED TO GET THE BRAKE LIGHTS TO WORK, AND FOUND THAT THE PRIMARY WIRING HARNESS WAS JUST DISINTEGRATING (INSULATION FAILURES ALL OVER.) THEY CALLED FORD/MERCURY BEFORE THEY TOLD ME OF THIS PROBLEM, AND WERE TOLD THAT FORD/MERC WOULD REPLACE THE HARNESS AS LONG AS THE CAR HADN'T GONE OVER 100K MILES, AND WAS NOT MORE THAN TEN YEARS OLD (IT WASN'T.) DROPPED THE CAR AT A LOCAL FORD DEALER, WHO CALLED ME BACK TO SAY THAT THEY WOULD HAVE BEEN GLAD TO REPLACE THE HARNESS, HAD I FOUND THE PROBLEM PRIOR TO JAN 2006. THEY PROMPTLY INFORMED THAT THEY WOULD BE MORE THAN HAPPY TO REPLACE THE HARNESS FOR ABOUT $2,000.00 I INFORMED THEM THAT I'D BE MORE THAN HAPPY TO PERFORM BRAIN SURGERY ON THEM WITH A WEEDEATER AT NO CHARGE. I'LL NEVER PURCHASE ANOTHER FORD PRODUCT IN MY LIFE, AND I UNFORTUNATELY CURRENTLY OWN FIVE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10167330September 4, 2006
UNKNOWN OR OTHER
INSTRUMENT PANEL WARPAGE CAUSES LOSS OF DEFROSTER FUNCTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166010August 19, 2006
UNKNOWN OR OTHER
THE DASHBOARD IS BADLY WARPED BLOCKING MY VISION AND INHIBITING THE FUNCTION OF MY DEFROSTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163771July 28, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED THAT THE VEHICLE'S DASH WARPED ON 10/15/06 CAUSING THE WINDSHIELD DEFROSTER VENT COVER TO POP OUT OF PLACE. THE VEHICLE WAS TAKEN TO THE DEALER SHORTLY AFTER AND DETERMINED THAT A TECHNICAL SERVICE BULLETIN 0346 WITH NHTSA ITEM #10001899 HAD EXPIRED. THE VEHICLE'S DASHBOARD WAS REPLACED ON 04/17/06. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162237July 12, 2006
SEAT BELTS:FRONT:RETRACTOR
DT*: THE CONTACT STATED, THE COVER TO THE SEATBELT RETRACTOR COIL OF THE DRIVER'S SIDE FRONT SEAT RIPPED LOOSE. THE MANUFACTURER DETERMINED THE COVER WAS ONLY A DECORATIVE COVER AND NOT COVERED BY THE VEHICLE WARRANTY. THE CONTACT ATTEMPTED TO REPAIR THE COVER BUT IT DID NOT HOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160471June 22, 2006
STRUCTURE
DASHBOARD OF 2000 MERCURY MYSTIQUE HAS WARPED AND PRESENTS SAFETY HAZARD AS VISUAL DISTRACTION/OBSTRUCTION TO SAFE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160006June 16, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED THERE WAS FUEL LEAKAGE WHEN THE VEHICLE WAS BEING FUELED. THERE IS A NHTSA RECALL, # 99V247000, REGARDING THE FUEL SYSTEM GASOLINE STORAGE TANK ASSEMBLY FILLER PIPE AND CAP. THE VIN WAS NOT INCLUDED IN THE RECALL. ALTHOUGH THE MANUFACTURER WAS ALERTED, NO INSPECTIONS HAVE BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159063June 5, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE TRAVELING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE RPM'S REVVED, BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE OVERDRIVE SERVO PISTON SEAL AND O RING WAS REPLACED. FIVE WEEKS LATER, WHILE TRAVELING 50 MPH, THE SAME INCIDENT OCCURRED. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE AND IT HAS NOT BEEN SEEN BY A MECHANIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158516May 30, 2006
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES, EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE HEADLIGHTS COVERS CLOUDED UP ON THE INSIDE CAUSING LIMITED LIGHTING DISTANCE. THE DEALERSHIP HAS BEEN ALERTED AND NO RECALLS WERE FOUND. THE DEALERSHIP EXPLAINED THE BUFFING WOULD IMPROVE THE PROBLEM NOT CORRECT IT. UPDATED 06/16/06.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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