Mercury Milan Complaints

2,579 consumer complaints on file.

#10946155January 18, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELLED TO THE FLOORBOARD WITHOUT ANY WARNING. IN ADDITION THE VEHICLE STOPPED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000. VIN WAS NOT AVAILABLE. UPDATED 03/16/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946202January 18, 2017
AIR BAGS
TAKATA RECALL: MY PASSENGER SIDE FRONT SEAT AIRBAG IS VERY SWOLLEN. I HAVE BROUGHT IT TO FORD DEALERS FOR THE PAST 3 OR SO YEARS BUT THEY TELL ME IT IS NOT A RECALLED VEHICLE. I SAW IN A RECENT NEWSPAPER ARTICLE THAT 2006-2009 MERCURY MILAN AIRBAGS NOW HAVE A RECALL. I HAVE NOT RECEIVED A LETTER FROM FORD AS OF YET. MY AIRBAG IS EXTREMELY SWOLLEN AND CAN'T BE PUSHED BACK DOWN OR GLUED IN, IT WOULD HAVE TO BE ENTIRELY REPLACED AT THIS POINT ACCORDING TO REPAIR SHOPS THAT I HAVE VISITED. IT IS DEFINITELY A DEFECTIVE PIECE OF EQUIPMENT IN THIS CAR AND LOOKS TO BE DANGEROUS. THIS CAR HAS NEVER BEEN IN A FRONT END COLLISION THAT I AM AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945619January 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945827January 17, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOOR IN ADDITION, THE BRAKE PEDAL HAD TO BE PUMPED A COUPLE OF TIMES BEFORE THE BRAKES COULD FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE FLUID BLED AND THE ANTI-LOCK BRAKE SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 05/10/17*LJ UPDATED 09/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945449January 16, 2017
ENGINE, POWER TRAIN
AS I WAS DRIVING DOWN THE TURNPIKE ABOUT 65 MPH CAR BEGAN TO SLOW AND WOULD NOT ACCELERATE PAST 40 MPH EVEN WITH GAS PEDAL PRESSED FULLY - SLOW TO PICK UP ANY SPEED AFTER BRAKING. WRENCH LIGHTS CAME ON DASH. VERY DANGEROUS. I SEE THIS IS AN ISSUE (THROTTLE BODY) WITH LATER MODELS TOO. REPAIR SHOULD BE COVERED ON THIS YEAR AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944976January 13, 2017
AIR BAGS, SERVICE BRAKES
IN 2016 ON A WINTRY DAY I HAD AN ABS EVENT AND THE PEDAL FELL TO THE FLOOR. IT CAME UP AGAIN BY ITSELF HOURS LATER. JANUARY 10TH 2017 HAD ANOTHER ABS EVENT AND THE PEDAL FELL TO THE FLOOR. IT COST ME $387.00 TO FIX IT. THE ABS SYSTEM HAS A SAFETY ISSUE AND I URGE YOU TO PLEASE TAKE A LOOK AT THIS. HUNDREDS OF PEOPLE HAVE HAD THIS PROBLEM. TAKATA RECALL FORD SENT ME A LETTER STATING I HAVE TAKATA BUT THEY HAVEN'T FIXED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945071January 13, 2017
AIR BAGS
TAKATA RECALL STILL NO WORD ON WHEN THE RECALL WILL BE FIXED, RECALL ISSUED 6/1/16, NOTICES SENT 6/15/16 ADVISING OWNERS THAT THEY WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE. STILL NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945088January 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944504January 12, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE BRAKE FLUID WAS REPLACED AND THE VEHICLE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944553January 12, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000. UPDATED 04/19/17 *LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944562January 12, 2017
AIR BAGS, SERVICE BRAKES
WHEN WE PRESS ON THE BRAKES, WE NEED TO PRESS VERY HARD ALL THE WAY TO THE GROUND. WE PULL OVER AND TURN VEHICLE OFF AND RESTART IT. THIS HAS HELPED IN THE PASS BUT NO LONGER, WE ARE AFRAID TO DRIVE IT. WE HAVE TAKEN TO A FEW GARAGES AND SAID BRAKES ARE FINE. TODAY IT'S AT A FORD DEALER BEING CHECKED OUT. THIS IS OUR DAUGHTERS CAR FOR COLLEGE SHE IS TERRIFIED TO DRIVE IT, SHE SAID IT REALLY DOESN'T WANT TO STOP, AND GETTING MUCH WORSE. YOUR HELP IN THIS MATTER IS VERY MUCH APPRECIATED. THIS HAPPENS ON BACK ROADS AT STOP SIGNS AND RED LIGHTS. ALSO GETTING OFF HIGHWAY WHEN I HAD TO MAKE A SUDDEN STOP. THIS STARTED IN APRIL OF 2016 AND GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944616January 12, 2017
SERVICE BRAKES
ROADS WERE SNOW COVERED AND WHEN WENT TO BRAKE, THE PEDAL WENT TO THE FLOOR. THE ABS DID NOT KICK IN BUT HAD NO BRAKES. PUMPED SEVERAL TIMES BUT PEDAL WOULD JUST GO TO THE FLOOR. THIS IS AS REPORTED BY MY MOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944624January 12, 2017
AIR BAGS
TAKATA RECALL/ WE RECEIVED A LETTER FROM FORD IN JULY 2016 ADVISING OF THIS RECALL. THE LETTER STATED WE WOULD BE ADVISED BY FORD WHEN THE PARTS WOULD BE AVAILABLE. TO THIS DATE WE HAVE HEARD NOTHING. WE ARE SENIOR CITIZENS AND THIS IS OUR ONLY CAR AND WE NEED TO USE THIS FOR OUR DAILY NEEDS. PLEASE ADVISE ASAP WHAT WE CAN DO TO REMEDY THIS SITUATION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944154January 10, 2017
STEERING
WHILE DRIVING DOWN THE STREET THE POWER STEERING ON MY 2010 MERCURY MILAN WENT OUT. IT STARTED WITH A WARNING ON THE DISPLAY "SERVICE POWER STEERING NOW" FOLLOWED BY "SERVICE ADVANCE TRAC" ALONG WITH THE WARNING BELLS. THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. TURNED THE CAR OFF AND WAITED A FEW MINUTES. TURNED THE CAR BACK ON AND IMMEDIATELY RECEIVED THE "SERVICE POWER STEERING NOW" FOLLOWED BY "SERVICE ADVANCE TRAC" ALONG WITH THE WARNING BELLS. I HAVE RESEARCHED AND FOUND THAT THE COST OF REPAIR IS ABOUT 2K. I AM VERY UPSET THAT THERE WAS IS A RECALL FOR THE SAME ITEM BUT ONLY FOR THE 2011 MILAN THAT USED IDENTICAL PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944032January 10, 2017
SERVICE BRAKES
WHILE DRIVING STRAIGHT ON AN ICY ROAD, BRAKE PEDAL WENT TO FLOOR AND LOST BRAKING - PUMPING THE BRAKES HELPED RESTORE BRAKING ENOUGH TO GET IT TO REPAIR SHOP 1 BLOCK AWAY - REPLACED ABS BRAKE CYLINDER AT COSTS OF MORE THAN $1000 DEC 2015. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944045January 10, 2017
SERVICE BRAKES
I PUT IN A PREVIOUS COMPLAINT ABOUT SOFT BRAKES AND NOW AM HAVING THE ISSUE AGAIN. LAST NIGHT A CAR CUT ME OFF AND SO I HAD TO APPLY THE BRAKES HARD AND AFTER THAT THE BRAKE PEDALS WENT SOFT AND HAD TO BE PRESSED ALL THE WAY TO THE FLOOR. TODAY THE BRAKES ARE STILL THE SAME AND MAKE BRAKING VERY DIFFICULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944058January 10, 2017
SERVICE BRAKES
TAKATA RECALL WHILE ON BOTH CITY STREET & HIGHWAY IN LIGHT SNOW BRAKES LOCK UP AND BRAKE PEDAL STAY LOW AFTERWARDS. DEALERSHIP SAYS THIS IS BECAUSE IT NEEDS NEW HYDRAULIC CONTROL UNIT COST $1500.00. LOUISVILLE KY NEWS CHANNEL DID PROGRAM ON THIS VERY PROBLEM LAST WEEK IN DEC '16. THIS IS DANGEROUS, EXPENSIVE AND IS HAPPENING ENOUGH THAT OUR LOCAL NEWS IS REPORTING. SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943842January 9, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES DID NOT DECELERATE THE VEHICLE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 04/05/17*LJ** UPDATED 09/14/17*LJ *JS *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943889January 9, 2017
AIR BAGS, STRUCTURE:BODY
"TAKATA RECALL" - RECEIVED RECALL NOTICE DATED JULY 2016... BUT IT STATED THAT A 2ND NOTICE/LETTER WILL BE SENT WHEN PARTS BECOME AVAILABLE AND THEN CAN CONTACT A DEALER FOR REPAIR... MEANWHILE, NOW WHENEVER I TURN THE CAR ON, THE AIRBAG LIGHT COMES ON THAT I HAVE TO TURN THE IGNITION OFF AND ON AGAIN, HOPING THE AIRBAG LIGHT DOESN'T SHOW... AND THE FEAR THAT THIS AIRBAG WILL EXPLODE AND CAN ACTUALLY KILL YOU IS SO STRESSFUL.. PLEASE PLEASE EXPEDITE THESE AIRBAG REPLACEMENT/REPAIRS SO THEY CAN BE DONE SOONER. IT IS NOW JANUARY 2017 AND THIS IS A DAILY OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943895January 9, 2017
STRUCTURE:BODY
"DOOR HANDLES" - ARRIVED AT WORK AND WHEN I PULLED ON DRIVER'S SIDE DOOR HANDLE TO EXIT CAR, THERE WAS A LOUD CLICK SOUND AND HANDLE WOULDN'T WORK.. FELT LOOSE. I HAD TO TURN THE CAR BACK ON, ROLL THE WINDOW DOWN, STICK MY HAND OUT THE WINDOW TO PULL ON THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR. IT'S BEEN LIKE THIS SINCE OCTOBER AND DIFFICULT TO DEAL WITH IN THIS BRUTAL WISCONSIN WINTER. FORD SHOULD PAY FOR REPAIR SINCE THE MANY REPORTS ABOUT THIS SITUATION MAKES IT A DEFECT ON FORD CARS, WHICH IS ALSO A GLARING SAFETY ISSUE IF IT HAMPERS EXITING VEHICLE IN AN EMERGENCY. I AM A SENIOR CITIZEN ON LIMITED INCOME AND CAN'T AFFORD TO PAY FOR REPAIRING THESE DEFECTS. THIS IS AN EVERY DAY OCCURRENCE. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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