Mercury Cougar Complaints (2001)
82 consumer complaints on file.
- #11350028August 18, 2020FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP AFTER MULTIPLE ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUTOFF AS THE OIL WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE FUEL SENSOR, RELAY SENSOR, FUEL INJECTION SENOR AND MULTIPLE OTHER PARTS WERE REPLACED. DESPITE MULTIPLE REPAIRS TO THE VEHICLE, THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) WHICH WAS LINKED TO HER FAILURE. A DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 116,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11342354July 30, 2020FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT ONCE THE FUEL LEVEL REACHED A HALF TANK OF GASOLINE, THE VEHICLE HESITATED AND LOSS MOTIVE POWER WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE TRANS AXLE AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. COLUMBIA FORD LINCOLN HYUNDAI (700 7TH AVE, LONGVIEW, WA 98632) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321150April 14, 2020SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WELL HEADLIGHT WIRING HARNESS IS DRY ROTTED LIKE CRAZY THE CAR LOOSES POWER WHILE EXCELERATING WHEN BELOW 3/4 OF A TANK BRAKE FLUID/CLUTCH FLUID IS LEAKING DON'T KNOW WHY AND THE BATTERY LIGHT IS ON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321151April 14, 2020ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
BATTERY LIGHT IS ON AND HAS FOR AWHILE. LIGHTS KEEP BLOWING FUSES. AND TODAY I HAD TO RIP OUT A HEADLIGHT OR THE CAR WOULD HAVE SET ON FIRE. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10993568June 6, 2017STRUCTURE:BODY
THE SUNROOF JUST RELEASED FROM THE CAR IN THE MIDDLE OF I71 DOING 65MPH AND I AM NOT THE ONLY PERSON WHO HAS HAD THIS PROBLEM WITH THIS MODEL OF COUGAR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10956249February 22, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. IN ADDITION, WHILE DRIVING, THE VEHICLE STALLED, THE BATTERY WARNING INDICATOR ILLUMINATED, AND THE INSTRUMENT PANEL GAUGES FLICKERED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10944316January 11, 2017FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE CONTACT, WITH THE HELP OF OTHER DRIVERS, HAD TO PHYSICALLY PUSH THE VEHICLE OUT OF TRAFFIC TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MOTOR BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10883481July 8, 2016VEHICLE SPEED CONTROL
OVER PAST FEW WEEKS LOOSING ACCELERATION ESPECIALLY ON INCLINES AND HIGHWAY ENTRANCE RAMPS CAUSING NEAR COLLISSION AS I CAN'T SPEED UP TO HIGHWAY SPEED AND CAR BEHIND ME MUST BRAKE AT FAST SPEEDS. ENGINE LIGHT ON. MECHANIC SAYS CAN'T FIX AND CONTACT FORD. MY VIN # DOES NOT BRING UP RECALL BUT IT MATCHES RECALL NOTICE SUMMARY STATING CONTAMINATION OF FILTER IN FUEL DELIVERY MODULE (FDM) THI RECALL STATE 1999-2002 COUGARS.MINE IS 2001 BOUGHT NEW, UNDER 70,000 MI WITH NEW FUEL PUMP. THIS HAS BEEN GOING ON FOR WEEKS AND SCARED TO DRIVE MY ONLY CAR. PLEASE HELP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10883445July 7, 2016ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V421000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10706169April 16, 2015ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
CAR STARTED HESITATING AND LOST POWER THEN STALLED OUT CAUSING TRAFFIC TO GET BACKED UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609561July 10, 2014FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STARTED TO HESITATE AND STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 151,645.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10593220May 21, 2014ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY STICKS IN IGNITION SWITCH. SOMETIMES HALFWAY IN OR OUT. AFRAID TO DRIVE AS IT WILL PROBABLY MAKE CAR UNABLE TO START OR TAKE OUT IGNITION KEY. I AM ALSO WONDERING IF THIS COULD HAPPEN WHILE DRIVING, SUCH AS SHUTTING ITSELF OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485371November 21, 2012TIRES, TIRES:SIDEWALL
COOPER TRENDSETTER SE,P205/55/R16,INSIDE ONE TIRE IS A PILE OF POWDERED RUBBER/INSIDE WALL OF TIRE,RUBBER HAS CAME OFF AND YOU CAN SEE WHAT LOOKS LIKE BANDS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482387October 26, 2012FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE TECHNICIANS STATED THAT THEY COULD NOT COMPLETE THE REPAIR BECAUSE SHE HAD NOT EXPERIENCED THE FAILURE. THE CONTACT STATED THAT THE FUEL SYSTEM FAILED AND SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SHE WOULD HAVE TO WAIT UNTIL THE PARTS HAD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 111,000. UPDATED 12/06/12*LJ UPDATED 12/07/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10471696August 21, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND WAS REPAIRED. AFTER SOMETIME THE VEHICLE WOULD NOT START OR WOULD STALL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435572November 14, 2011FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, VISIBILITY
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 60 MPH. THE VEHICLE RESTARTED AFTER WAITING A FEW MOMENTS. THE FAILURE RECURRED ON AN INTERMITTENT BASIS AND OCCURRED MORE FREQUENTLY OVER TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE BEGAN TO RECUR APPROXIMATELY THREE MONTHS LATER. THE VEHICLE HAD NOT BEEN TAKEN BACK FOR ADDITIONAL REPAIRS. THE CONTACT ALSO STATED THAT FUEL SYSTEM FAILURES LED TO AN ALTERNATOR FAILURE, WHICH DRAINED THE VEHICLE'S BATTERY. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF WAS JAMMED AND WOULD NOT LONGER OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10422793August 31, 2011FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED BY A LOCAL MECHANIC FOR A FUEL ODOR, THE MECHANIC FOUND THAT THE FUEL TANK AND BOTH FUEL STRAPS WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 99,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10422721August 31, 2011FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 MERCURY COUGAR. THE CONTACT STATED THAT AFTER HAVING ROUTINE MAINTENANCE PERFORMED, THE MECHANIC ADVISED THAT THE FUEL TANK AND STRAPS WERE RUSTED AND CORRODED. THE DEALER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10384744February 28, 2011ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL*THE CONTACT OWNS A 2001 MERCURY COUGAR. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT A PIECE OF THE METAL BATTERY CONNECTOR HAD MELTED. THE METAL CONNECTOR WAS REPLACED. APPROXIMATELY ONE WEEK LATER, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED AGAIN WITHOUT WARNING CAUSING HER TO LOSE ALL POWER SIMILAR TO NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE BATTERY CABLE WAS BURNING AND SMOKING. THE DEALER INFORMED THE CONTACT THAT HER VEHICLE WAS NOT INCLUDED IN THE PREVIOUS RECALL. THE VEHICLE WAS NOT REPAIRED THE SECOND TIME. THE CURRENT AND FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10376887January 17, 2011AIR BAGS
DRIVING CAR TO CLASS LAST WEEK, RECENTLY BOUGHT IT WITHIN THE PAST YEAR. WAS PULLING INTO A PARKING SPOT IN A PARKING GARAGE GOING MAYBE 5 MPH. WAS CREEPING UP INTO THE SPOT AND THE AIRBAGS DEPLOYED OUT OF NOWHERE, CRACKING MY WINDSHIELD AND GETTING SMOKE AND AN AWFUL SMELL INTO MY CAR. I ALSO WILL BE WEARING A WRIST BRACE FOR THE NEXT 6 WEEKS DUE TO AN INJURY THAT THE AIRBAGS CAUSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0