Mercury Cougar Complaints (1988)

55 consumer complaints on file.

#10118272April 22, 2005
VEHICLE SPEED CONTROL
ON FEB 12, 1994 MY WIFE AND HER FRIEND TOOK MY RED 1988 MERCURY COUGAR LS TO CHURCH AT 6:30 PM. IT WAS AN EXTREMELY FOGGY EVENING. I RECEIVED A CALL AT THE HOUSE AT 6:50 PM THAT MY WIFE HAD BEEN IN A CAR ACCIDENT AND THAT I NEEDED TO COME TO THE SITE. MY CAR WAS IN MINT CONDITION INSIDE AND OUT BEFORE THE ACCIDENT. WHEN I SAW THE CAR, IT WAS UNBELIEVABLE!! MY WIFE, WITNESSES, LAW ENFORCEMENT AND GOODYEAR TIRE CONCLUDED THAT IT WAS THE MERCURY COUGAR?S COMPUTER THAT CAUSED THE ENGINE TO GO FULL-THROTTLE. DIANE, MY WIFE AND PASSENGER TESTIFIED THAT WHEN THE ENGINE SURGED, SHE PUT BOTH FEET ON THE BRAKE PEDAL TO STOP THE CAR. AFTER NO AVAIL, SHE APPLIED THE EMERGENCY BRAKE. THIS CAUSED THE VEHICLE TO SPIN INTO A HEAVILY TRAVELED INTERSECTION. AS THE VEHICLE SPUN, MY WIFE TRIED TO PUT THE VEHICLE INTO ?PARK?. UNFORTUNATELY, THE VEHICLE CHANGED INTO ?REVERSE?, SENDING THEM THROUGH A GAS STATION, AT FULL-THROTTLE, BACKWARDS. AT THIS TIME, THE PASSENGER PANICKED. SHE UNBUCKLED HER SEATBELT AND OPENED THE DOOR WHILE TRAVELING IN REVERSE. THE DOOR MOMENTARILY PINED HER TO THE GROUND, RESULTING IN MAJOR FRACTURES OF THE HIP AND OTHER MINOR INJURIES. THE CAR FINALLY CAME TO REST IN THE WOODS ADJACENT TO THE GAS STATION WITH MAJOR FRAME DAMAGE, A SEVERED FUEL LINE AND ALL FOUR WHEELS WERE DESTROYED. MY WIFE WAS SHAKEN, BUT NO INJURIES. WITNESSES STATED THEY CAME WITHIN INCHES OF HITTING THE GAS PUMPS. AT THE TIME, MY FATHER-IN-LAW, A RETIRED GM MECHANIC BLAMED THE EVENT ON MY WIFE. UNTIL I BECAME COMPUTER SMART AND HAVE READ SO MANY ARTICLES THIS WEEK ON FORD VEHICLES SURGING, I THOUGHT I HAD BETTER REPORT THIS INCIDENT TO HELP OTHERS WHO APPARENTLY HAVE BEEN THROUGH THE SAME EXPERIENCE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100078November 17, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE RIGHT SELTBELT BUCKLE ON THE DRIVERS SIDE FAILS OFTEN. FORD NO LONGER SUPPLIES THESE BUCKLES, AND THEY ARE VERY SCARCE IN WRECKING YARDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059749April 8, 2004
UNKNOWN OR OTHER
CONSUMER COMPLAINED ABOUT A TIRE THAT FAILED FROM ANOTHER VEHICLE. FRONT LEFT TIRE TREAD SEPARATED FROM A CHEVROLET BLAZER 1984, AND CAUSED THE VEHICLE TO LOSE CONTROL. VEHICLE HIT TWO OTHER VEHICLES, ONE BEING THE CONSUMER'S VEHICLE, AND CAUSED SEVERE DAMAGE. DURING THE CRASH CONSUMER'S WRIST WAS BROKEN AND THE VEHICLE WAS TOTALED. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10037172September 3, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH DOES NOT IGNITE IF THE GEAR SHIFT IS NOT COMPLETELY UP. IT APPEARS THERE IS NOT ENOUGH COMMUNICATION BETWEEN THE ELECTRICAL IGNITION SWITCH AND THE GEAR SHIFT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009718May 13, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
RECALL 96 V 071 000/IGNITION SWITCH: RECALL REPAIRS WAS DONE AT BAYWAY LINCOLN, MERCURY; HOUSTON, TX; PHONE# 281/ 929-6500. AT THE PRESENT TIME PROBLEM HAS REOCCURRED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874762November 9, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING ABOUT ANY SPEED VEHICLE WILL SHUT DOWN, BUT ALL ELECTRICAL PARTS WILL STILL BE WORKING, LIKE HEADLIGHTS/ RADIO/ POWER WINDOW, AND AIR CONDITIONER. BUT NOT COLD AND MOTOR WILL STILL BE WORKING; IGNITION MODULE HAD BEEN REPLACED FOUR TIMES, AND NOW HAS TO BE REPLACED AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557171November 8, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHEN STARTING FROM A COMPLETE STOP OR A ROLLING STOP, RECALL 96V071 WAS COMPLETED ON VEHICLE, BUT THE PROBLEM STILL EXISTS POSSIBLY DUE TO AN ENGINE FAILURE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732358September 23, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
BOTH FORD MOTOR CORP. AND GALPIN LINCOLN-MERCURY REFUSED TO COVER FOR REPAIRS. OWNER HAD TO DO SO AT HIS OWN EXPENSE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#731200September 12, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH, SEAT BELTS:FRONT:ANCHORAGE
IGN. SW. RECALL WORK DONE PREVIOUSLY 2 TIMES BY GALPIN LINCOLN-MERCURY. SEAT BELT FAILURE REPORTED BOTH TO GALPIN LINCOLN-MERCURY AND FORD MOTOR CORP. BECAUSE OF NO DOCUMENTED RECALL, THEY REFUSED TO REPAIR IT. I HAVE BEEN DRIVING EVER SINCE WITHOUT SHOULDER BELT PROTECTION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#727020August 8, 2000
TIRES:TREAD/BELT
THE UPPER LAYER OF THE FIRESTONE TIRE ON THE FRONT LEFT WAS COMPLETELY SEPARATED FROM THE REST OF THE TIRE. THIS WAS AT A SPEED OF ABOUT 60 MPH. THE TIRE WAS IN GOOD CONDITION WITH NO DAMAGE. IT WAS A VERY SCAREY AND DANGEROUS SITUATION WITH THE WHOLE FAMILY (WIFE AND 2 KIDS) IN THE CAR ON THE HIGHWAY, IN THE MIDDLE OF DESERT AND AT NIGHT. CALLED AAA FOR HELP AND WE WERE LUCKY THE CAT DID NOT OVERTURN. I HAVE HEARD VERY SIMILAR CASES WITH FIRESTONE. I BELIEVE THRE FIRESTONE TIRES ARE DANGEROUS AND SHOULD BE RECALLED. *AK( DOT NUMBER: TIRE SIZE: 215SR17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725219July 10, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849416September 30, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING PASSENGER'S SIDE WINDOW FELL OUT THE CAR. DEALER WAS CONTACTED AND STATED THE WINDOW CAN BE FIXED AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845234August 17, 1999
VISIBILITY:WINDSHIELD
WHILE DRIVING PASSENGER'S SIDE WINDOW FELL OUT THE CAR.DEALER WAS CONTACTED AND STATED THE WINDOW CAN BE FIXED AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545336May 3, 1999
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE CAUGHT FIRE PRIOR TO IGNITION SWITCH RECALL NOTICE REPAIR. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#705411April 8, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
STEEL BRAKE LINE ON REAR AXEL FAILED FIRST. STEEL BRAKE LINE ON TO RIGNT FRONT FAILED THIS TIME. LEFT FRONT STEEL BRAKE LINE SHOWED SIGNS OF FAILURE AND WAS REPLACED TOO. LINES ARE RUSTING THROUGH WHERE ATTACHED TO FRAME OR AXLE. BOUGHT CAR IN INDIANA, BUT LATER FOUND OUT IT CAME FROM WISCONSIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834749February 11, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DEPRESSING GAS PEDAL VEHICLE WENT INTO A FULL UNWANTED ACCELERATION. VEHICLE TAKEN TO DEALER, CRUISE CONTROL DISCONNECTED. POSSIBLY FAULTY WIRING IN CRUISE CONTROL. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#702480January 22, 1999
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE MY WIFE WAS DRIVING MY COUGAR SHE MADE A 5-10 MPH LEFT HAND TURN THE DRIVER SIDE TIE ROD SNAPPED AND MY WIFE LOST ALL STEERING. SHE SIDE SWIPED ONE CAR AND HIT HEAD ON WITH ANOTHER VEHICLE . I HAD ONLY HAD THE CAR FOR ABOUT 9 MONTHS WHEN THIS HAPPENED . NOW MY WIFE IS GETTING SUED FOR 15000 DOLLARS BY ONE OF THE OTHER DRIVERS . I JUST WOULD LIKE TO KNOW IS THERE ANY WAY YOU CAN FIX MY STILL BROKEN CAR OR AM I AT FAULT FOR THE ACCIDENT? THANK YOU FOR A REPLY GREATFULLY RAYMOND ROSE
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#826943August 19, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN ENGINE IS HOTTER THAN NORMAL OR IN WARM WEATHER THE VEHICLE WILL STALL WITHOUT WARNING. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#534877April 27, 1998
SEATS:FRONT ASSEMBLY:RECLINER
FRONT BUCKET SEATBACK LATCHES FAILED TO HOLD THE SEATBACKS IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#525241November 14, 1997
EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHTS GET CLOUDY CONTINUOUSLY FROM MOISTURE ENTERING UNITS, CAUSING POOR VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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