Mercury Cougar Complaints

1,886 consumer complaints on file.

#700348November 5, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NOTICED PULSATION IN STEERING WHEEL WHEN BRAKING. ASKED DEALER TO REPLACE DEFECTIVE PARTS WHICH TURNED OUT TO BE ALL 4 ROTORS. DEALER SAID WE CUT THE ROTORS FOR THIS PROBLEM. THIS REMOVES USEABLE SERVICE LIFE AT MY EXPENSE. I FEEL THIS IS A DESIGNE FLAW OF ROTOR WARPING PROBABLY DUE TO HEAT. SEVICE INVOICE STATES THAT ALL FOUR ROTORS WERE TURNED DUE TO WARPING. THIS APPEARS TO BE A COMMON PROBLEM WITH LATE YEAR MODEL FORD CARS. I PERSONALLY KNOW OF FOUR FORD OWNERS WITH THE IDENTICAL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542405November 3, 1998
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850453November 1, 1998
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, UNKNOWN OR OTHER
DASHBOARD COMPUTER SYSTEM GOES CRAZY. WHEN THIS HAPPENS THERE'S NO WAY TO TELL HOW FAST CAR IS TRAVELING. ALSO, OIL GAUGE WILL SHOW THAT VEHICLE OVERHEATED WHEN IT DID NOT OVERHEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700159October 28, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CAR VIBRATED DURING STOPPING ALMOST IMMEDIATELY AFTER PURCHASE. I TOOK THE CAR BACK AND TOLD THEM THE BRAKES WERE VIBRATING, BUT THEY SAID THEY TURNED THE DISKS,BUT IT DID NOT HELP. LATER I RETURNED IT TO THE DEALER AGAIN AND THEY ORDERED A STEERING COMPUTER, STILL DID NOT FIX PROBLEM. THEY THEN REPLACE THE STEERING CYLINDER. NO HELP. I FINIALLY TOOK THE BRAKES DISKS OFF MYSELF AND HAD TO PAY TO HAVE THEM TURNED AND WHICH HAS FIXED THE PROBLEM FOR NOW. AFTER REVIEWING THE COMPLAINTS OF OTHER DRIVERS OF THIS MODEL, IT IS OBVIOUS THAT THEY KNOW THERE IS A PROBLEM, BUT NO RECALL HAS EVERY COME TO FIX A VERY BAD HANDLING PROBLEM WITH THE 1995 MERCURY COUGAR. I FEEL THE GOVERNMENT SHOULD REQUIRE THE FORD MOTOR COMPANY TO RECALL AND FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829541October 27, 1998
VEHICLE SPEED CONTROL
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH CRUISE CONTROL. AFTER CRUISE CONTROL WAS ENGAGED, COULD NOT STOP VEHICLE. DRIVE R HAD TO PULL OVER ON THE SIDE OF THE ROAD, AND CONTINOUSLY PRESS THE ON AND OFF SWITCH IN ORDER FOR THE VEHICLE TO STOP. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828904October 14, 1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE WIRE PIPE MADE A LOUD NOISE. WHEN PRESSING THE BRAKES THE VEHICLE MADE A POPPING NOISE. DEALER CONTACTED AND ATTEMPTED TO REPAIR. ALSO, TOOK THE HEATER CORE APART, AND THERE IS NOW NO HEAT IN THE VEHICLE, THE PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781220October 14, 1998
VEHICLE SPEED CONTROL
VEHICLE WA SPARKED, FACING UPHILL ON A 75 FOOT LONG DOWNWARD SLOPING DRIVEWAY OF ASPHALT. STARTED VEHICLE AND IT SUDDENLY REVVED AND ACCELERATED VIOLENTLY REARWARD. VEHICLE RACED BACKWARD, DOWN DRIVE, TOWARD STREET. DRIVER TRIED TO STOP WITH BRAKES, BUT THEY ONLY SLOWED VEHICLE A BIT. FEARING THAT VEHICLE WOULD RACE INTO STREET, SWUNG STEERING WHEEL TO LEFT, TO PUT VEHICLE ON LAWN. REA ROF VEHICLE SWUNG INTO PARKE DVEHICLE, KNOCKING IT FORWARD AND DAMAGING REAR. VEHICLE THEN BOUNCED SIDEWAYS INTO DRIVE AND ATTEMPTED TO CLIMB A HILL. KILLED IGNITION TO STOP. DRIVER SUSTAINED BACK INJURIES AND HAD A HEADACHE. .
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#828664October 7, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES SQUEAK AND WHEN APPLYING FOOT TO THE PEDAL, IT SHAKES AND SHIMMIES. DEALER CONTACTED, AND STATED DEFECTIVE ROTORS, AND REPLACED THEM THREE TIMES IN THREE YEARS. HOWEVER, THE PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828625October 6, 1998
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
REAR WINDSHIELD DEFOGGER IS NOT WORKING PROPERLY. CONSUMER UNABLE TO SEE FROM REAR WINDOW. DEALER NOTIFIED, AND INFORMED CONSUMER THAT CODITION WAS NORMAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828640October 6, 1998
WHEELS
INSPECTION STATION RECOMMENDED THAT CONSUMER CALL DEALER. DURING INSPECTION, WHILE THE VEHICLE WAS IN THE AIR, THE INSPECTOR NOTICED THE 2 BACK WHEELS WOBBLING OUT OF CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828571October 5, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE DRIVING THE VEHICLE GIVES NO PRIOR WARNING AND CUTS COMPLETELY OFF. WHEN TRYING TO START BACK UP THE BATTERY LIGHT/ ENGINECHECK LIGHT KEEP COMING ON. CONTACTED DEALER . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828367September 30, 1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
RAW GAS IS COMING OUT OF THE EXHAUST PIPE. VEHICLE WAS DIAGNOSED AS FAILED PCM LEAVING INJECTORS OPEN AND POURING RAW FUEL TO SPEW FROM TAIL PIPES CREATING A FIRE HAZARD NO WARNING INDICATORS PRESENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828124September 23, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE RIGHT FRONT BRAKE SQUEAKS WHEN APPLYING PRESSURE TO THE BRAKE PEDAL. THE VEHICLE WILL PULL TO THE RIGHT SIDE OF THE ROAD. TAKEN TO DEALER SEVERAL TIMES FOR THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540675September 9, 1998
AIR BAGS
I JUST THINK THAT IF A CHEVIEY TAHO AND A CHEVIE VAN HIT A MERCURY COUGAR AT A STOP SIGN AT THE SPEED OVER 55MPH AND PUSHES MY COUGAR 5 FEET SIDWAYS IN THE CORNER OF MY FRUNT END THE AIRBAGE'S SHOULD HAVE IMPLODED ???
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#827616September 4, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SYSTEM MALFUNCTIONS WHILE DRIVING THE VEHICLE WILL SLOW DOWN UNEXPECTEDLY WHICH MAY CAUSE AN ACCIDENT. REPLACED PARTS OF THE TRANSMISSION, BUT PROBLEM STILL OCCURRING. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540535September 3, 1998
VISIBILITY:WINDSHIELD
DRIVER SIDE WINDOW LEAKS, PAINT HAD TO BE BUFFED DUE TO FREE FALL, REAR END HAS A SQUEAKS WHEN TURNING OR HITTING BUMPS, THE DOOR AJAR ALARM STAYS ON, AND THE BULB FAILURE LIGHT COMES ON BUT THERE IS NO BULB OUT. VEHICLE IS ONLY 2 WEEKS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#827132August 24, 1998
ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE STALLED AND LOST ALL POWER, WHICH ALMOST CAUSED AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#827051August 21, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE THIRD GEAR EXPLODED. THE DEALER HAS BEEN NOTIFIED. VEHICLE WAS REPAIRED AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#826943August 19, 1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN ENGINE IS HOTTER THAN NORMAL OR IN WARM WEATHER THE VEHICLE WILL STALL WITHOUT WARNING. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#826645August 13, 1998
POWER TRAIN:CLUTCH ASSEMBLY
THE DEFECTIVE MANUAL LOCK SWITCH IN TRANSMISSION SYSTEM LOCKS UP WHEN THERE IS MOISTURE, CAUSING THE VEHICLE TO BE IN NUETRAL, WHICH ALMOST CAUSED AN ACCIDENT. DEALER HAS A NEWLY DESIGNED MANUAL LOCK SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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