Mercury Cougar Complaints

1,886 consumer complaints on file.

#736899November 27, 2000
EXTERIOR LIGHTING:HEADLIGHTS
THERE IS A RECALL ON THIS PROBLEM (NHTSA 99V275/FORD NO. 99S30) BUT WHEN CONTACTED THEY SAID THE RECALL WAS VEHICLE SPECIFIC AND MINE WASN'T COVERED ALTHOUGH IT HAD THE EXACT PROBLEM THAT WAS MENTIONED IN THE RECALL. I WAS TOLD THAT THE PROBLEM HAD ONLY OCCURRED IN MODELS EQUIPPED WITH FOG LAMPS. I SPENT THE LAST FIVE MILES ON MY WAY HOME LAST NIGHT WITH MY HEADLIGHTS FLICKERING ON AND OFF, AND CAN TESTIFY THAT THE PROBLEM IS NOT ONLY ON MODELS WITH FOG LAMPS. THE REP. AT THE FORD MOTOR CO. AS MUCH AS ADMITTED THAT ALL THE COUGARS IN THAT YR. AND MODEL ARE EQUIPPED WITH THE SAME HEADLAMP SWITCH, BUT HE "COULD NOT HELP ME" BECAUSE MY VIN NUMBER WASN'T LISTED. IF I HADN'T SEEN THAT THERE IS A RECALL ON THIS OR MY CAR WASN'T WELL MAINTAINED, I WOULD JUST REPAIR IT, BUT WHEN THEY ONLY ACKNOWLEDGE THE PROBLEM ON CERTIAN CARS, DEPENDING ON WHAT THE CAR IS EQUIPPED WITH, EVEN THOUGH IT IS THE SAME SWITCH, I FEEL I'M GETTING TAKEN ADVANTAGE OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875475November 27, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RECALL # NOT AVAILABLE. CONSUMER HAD OVER 100,000 MILES ON VEHICLE AND VEHICLE WAS ALMOST 7 YEARS OLD. DEALER COULD NOT FIX PROBLEM FOR RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736817November 24, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RADIATOR FAILED BETWEEN PLASTIC SIDES AND ALUMINUM CORE. THIS IS THE FIFTH FORD RADIATOR OF THE SAME CONSTRUCTION IN THE 1994-1995 MODEL YEARS I HAVE HAD FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557528November 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
GREASE ON THREADS AND SELF ADJUSTING STAR GETS FULL OF BRAKE DUST, SEIZES UP AND REFUSES TO TURN, SELF ADJUSTING ARM BREAKS TEETH OFF STAR, REAR BRAKE DONT ADJUST CAUSING CAR TO STOP WITH FRONT BRAKES WHICH OVERHEAT, BRAKE FLUID TURNS TO GAS BY BOILING AND NEVER RETURNS TO LIQUID SO THE FRONT BRAKES RUB AND THE BRAKES OVERHEAT, REAR BRAKES CHANGED YET PROBLEM CONTINUES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736710November 21, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILED DURING NORMAL USE-VEHICLE IS WELL MAINTAINED. REPORTED DUE TO UNDERSTANDING OF EPIDEMIC OF COMMON OCCURANCES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557769November 20, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE
THE IGNITION SWITCH IS TEMPERAMENTAL AND THE VEHICLE IS STALLING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875059November 16, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENIGINE HEAD GASKETS WENT OUT AT 62,000 MILES, CAUSING A MAJOR OIL LEAK AND ENGINE DAMAGE. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874901November 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING VEHICLE OVER HEATED INTERMITTENTLY. REPLACED MANY PARTS, BUT STILL IS HAVING A PROBLEM. DEALER STATED HEAD GASKET NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874739November 9, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WHILE CONSUMER WAS DRIVING ENGINE LIGHT CAME ON, AND THEN ENGINE BLEW OUT. PRIOR TO ENGINE STALLING CONSUMER TOOK VEHICLE TO VALVA LINE TO GET OIL CHANGED. ONCE ENGINE BLEWOUT, IT WAS TAKEN BACK TO DEALER. DEALER SAID THAT SHOP WAS AT FAULT. SO MANUFACTURER HAD AN INVESTIGATOR TO LOOK OVER VEHICLE. CONCULSION WAS THAT IT WAS A MANUFACTURER'S DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874753November 9, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:WINDSHIELD WIPER/WASHER, INTERIOR LIGHTING, VISIBILITY:REARVIEW MIRRORS/DEVICES, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VEHICLE EXPERIENCING A MOMENTARY LOSS OF STEERING WHEN DRIVING OVER A WATER PUDDLE, AND INTERMITTENTLY CAUSING MALFUNCTION TO INSTRUMENT PANEL LIGHTS. DEALER / MANUFACTURER NOTIFIED, AND UNABLE TO LOCATE CAUSE. *AK BOTH SIDE MIRRORS FELL OFF. THE CD AND THE RADIO ARE NOT OPERATIONAL. THE RADIATOR HOSE BROKE AFTER 2 MONTHS OF PURCHASING THE VEHICLE. THE BACK WINDOW WIPER FAILED. THE SUN ROOF FAILED. THIS VEHICLE HAD NUMEROUS MECHANICAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874762November 9, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING ABOUT ANY SPEED VEHICLE WILL SHUT DOWN, BUT ALL ELECTRICAL PARTS WILL STILL BE WORKING, LIKE HEADLIGHTS/ RADIO/ POWER WINDOW, AND AIR CONDITIONER. BUT NOT COLD AND MOTOR WILL STILL BE WORKING; IGNITION MODULE HAD BEEN REPLACED FOUR TIMES, AND NOW HAS TO BE REPLACED AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557171November 8, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHEN STARTING FROM A COMPLETE STOP OR A ROLLING STOP, RECALL 96V071 WAS COMPLETED ON VEHICLE, BUT THE PROBLEM STILL EXISTS POSSIBLY DUE TO AN ENGINE FAILURE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874666November 8, 2000
STRUCTURE:BODY:DOOR
AUTOMATIC DOOR LOCKS RANDOMLY WITHOUT APPLICATION. THIS HAPPENS WITH THE IGNITION ON OR OFF. DEALERSHIP HAS TRIED TO CORRECT PROBLEM THREE TIMES. THIS HAS BEEN AN ONGOING PROBLEM FOR LAST 18 MONTHS.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735961November 8, 2000
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
LIGHTS FLICKER, THEN LOSES ELECTRICAL POWER. ALTERNATOR, 2 BATTERIES, WIPER MOTOR, SENSOR, WINDSHIELD (STRESS CRACK FROM BOTTOM) REPLACED. REQUESTED ON SEVERAL OCCASIONS FROM BOB SITE LINCOLN MERCURY SERVICE DEPARTMENT THAT THE MERCURY FACTORY ZONE MANAGER BE CONTACTED, AND TO HAVE THE ZONE MANAGER CONTACT ME. EACH REQUEST WAS DENIED. I CONTACTED MERCURY CUSTOMER ASSISTANCE AND WAS TOLD THAT ONLY THE DEALERSHIP COULD CONTACT THE FACTORY ZONE MANAGERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557920November 7, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE
IGNITION MODULE FAILED CAUSING VEHICLE TO STALL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735947November 7, 2000
TIRES:TREAD/BELT
AT 14,000 MILES, MECHANIC SPOTTED HAIRLINE SPLITS ON THE SIDEWALLS. TIRES HAVE BEEN ROATATED TWICE..CITY DRIVING..COST OF 4165.00 TO REPLACE..MUST WAIT 2 WEEKS FOR REPLACEMENTS...MECHANIC WARNS AGAINST HIGH SPEED DRIVING...NEVER REPLACED TIRES ON A CAR THIS SOON! CONTACTED FS..NO ANSWERS!!. *AK (TIRESIZE: P215/50R16)( DOT NUMBER: TIRE SIZE: P215/50R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735763November 5, 2000
VEHICLE SPEED CONTROL
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557368November 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED PRIOR TO RECALL NOTICE 00V-075, THE BRAKES LOCKED UP AND CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CURB DAMAGING FRONT BUMPER, WHEEL, TIRES, SUSPENSION AND ALIGNMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785219November 1, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE HEAD GASKET FAILED CAUSING WATER AND ANIT-FREEZE TO LEAK INTO THE MOTOR, CAUSING THE VEHICLE TO HAVE NO HEAT. SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556610October 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE FRONT DISC BRAKES HAVE FAILED SEVERAL TIMES CAUSING VIOLENT VIBRATIONS WHILE BRAKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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